Audi Q5 Complaints

1,386 consumer complaints on file.

#11374321November 12, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE STARTED SMELLING FUEL INSIDE THE CABIN OF THE VEHICLE. THE CONTACT CALLED THE LOCAL DEALER KARMART OF MAUI (411 HUKU LII PL #103, KIHEI, HI 96753, (808) 419-7400) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY PREVIOUS OWNER UNDER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373577November 7, 2020
ENGINE
MY CONCERN IS THAT THIS CAR BARELY HAD 115,000 MILES ON IT AND I'M NOW DEALING WITH A MAJOR OIL CONSUMPTION WHERE I"M AT THE DEALERSHIP ALMOST ONCE A MONTH. MY CONCERN, IS THAT I'M ON THE OPEN HIGHWAY AND THE CAR TELLS ME TO IMMEDIATELY PARK THE CAR BECAUSE THE OIL IS TOO LOW, RIGHT AFTER GETTING IT TOPPED OFF WEEKS BEFORE. THIS WAS A HAZARD FOR ME BE ALONE ON THE ROAD. I NOTICE OTHER COMPLAINTS ABOUT THIS ISSUE. IS THERE ANYTHING AUDI IS CONSIDERING DOING ABOUT IT? THESE CARS AREN'T CHEAP AND SHOULD NOT BE AN ISSUE, CAUSING OWNERS TO EITHER PAY $9,000+ OR GET A NEW CAR. EVEN NOW, I'M STILL HAVING TO FREQUENT THE DEALERSHIP FOR TOP OFFS DUE TO THE OIL CONSUMPTION CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373451November 6, 2020
STEERING
STEERING ESSENTIALLY "LOCKED" UP FOR NO APPARENT REASON. WARNING ALARM SOUNDED AND "STEERING DEFECTIVE, DO NOT DRIVE" WARNING APPEARED. VERY DANGEROUS, CAN BARELY TURN WHEEL. IF THIS WOULD HAVE OCCURRED WHILE DRIVING I'VE NO DOUBT ACCIDENT, POSSIBLY INJURY, WOULD HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373463November 6, 2020
ENGINE
BOUGHT IT 7 WEEKS AGO, 44,000 MILES. SEVERE OIL CONSUMPTION PROBLEM I'M FINDING OUT EVERYONE KNOWS ABOUT ALREADY WITH AUDI TURBOS AND WAS PREVIOUSLY A CLASS ACTION. I'M PUTTING OIL IN EVERY OTHER DAY AND FEEL THE PISTONS MISSING WHEN I DRIVE IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365302October 20, 2020
POWER TRAIN
VEHICLE SUDDENLY WOULD NOT ACCELERATE FROM A STOP ON CITY STREET UNTIL IT REACHES 2500 RPM. CHECK ENGINE LIGHT CAME ON. TOWED TO DEALERSHIP SAID CATASTROPHIC ENGINE FAILURE. I WAS TOKD WILL NEED NEW ENGINE.VEHICLE WAS PROPERLY MAINTAINED. ONLY 45000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363817October 11, 2020
AIR BAGS, SEAT BELTS
AIR BAGS DID NOT DEPLOY IN AUDI AT FULL STOP WHEN STRUCK FROM THE REAR BY VEHICLE TRAVELING AT SPEED SUFFICIENT FOR THEIR AIR BAGS TO DEPLOY. DRIVER AND PASSENGER WERE BOTH WEARING SEAT BELTS, BUT ACCIDENT RESULTED IN BOTH BEING HOSPITALIZED WITH INJURIES. DRIVER WITH EYE AND ABDOMINAL INJURIES FROM STRIKING THE STEERING WHEEL, AND PASSENGER SUFFERED CONCUSSION FROM STRIKING THE WINDSHIELD WITH SUFFICIENT FORCE TO SHATTER IT, PLUS SUSTAINING NUMEROUS MUSCLE AND JOINT SPRAINS FROM IMPACT WITH DASHBOARD.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11363664October 10, 2020
ENGINE
THE ADD OIL LIGHT ON MY VEHICLE STARTED TO COME ON AS I WAS DRIVING. INITIALLY IT WAS REQUIRING OIL ADDED IN BETWEEN SERVICE APPOINTMENTS. I MENTIONED IT AT TIME OF SERVICE AND I WAS TOLD THIS WAS NORMAL AT THE DEALERSHIP WHERE I HAD ALL OF THE SERVICE ON THIS VEHICLE DONE. WHEN IT STARTED READING LOW OIL AT JUST UNDER EVERY 1000 MILES I CONTACTED DEALER AGAIN WHO HAD ME BRING IT IN AND THEY PERFORMED A SCOPE OF THE SYSTEM. I WAS TOLD THAT IT WAS NOT USING TOO MUCH OIL AND ACCORDING TO AUDI IT WAS WITHIN NORMAL USAGE OF OIL. I WAS VERY SKEPTICAL AND BROUGHT IT TO A DIFFERENT AUDI DEALERSHIP FOR THE NEXT SCHEDULED SERVICE. THEY TOLD ME THERE WAS TOO MUCH OIL IN THE EXHAUST AND IT WAS INDEED USING TOO MUCH. AT HIS POINT I AM NEEDING TO ADD A QUART OF OIL AT JUST UNDER EVERY 500 MILES. I DID GET A THIRD OPINION FROM A FOREIGN MOTOR SPECIALIST WHO WORKS ON AUDI'S BUT IS NOT AFFILIATED. HE TOLD ME THE CAR IS USING WAY TOO MUCH OIL AND THAT THE AUDI Q5 VEHICLES ARE KNOWN FOR THIS. I HAVE HAD ALL RECOMMENDED SERVICE COMPLETED AT AN AUDI DEALER, MOST WAS DONE WHERE THE VEHICLE WAS PURCHASED. I HAVE ONLY USED PREMIUM GASOLINE, WHICH IS WHAT AUDI RECOMMENDS. I AM VERY FRUSTRATED WITH THE CONFLICTING REPORTS AND BELIEVE THIS IS A KNOWN PROBLEM THAT AUDI CONTINUES TO IGNORE. THIS IS AN ONGOING INCIDENT WHICH FIRST HAPPENED AT ABOUT 60,000 MILES. THE DATE BELOW REFLECTS THE LAST TIME THE ADD OIL LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362652October 4, 2020
FUEL/PROPULSION SYSTEM
I HAVE A 2010 AUDI Q5 THAT IS LEAKING GAS ON THE GROUND WHILE ENGINE IS RUNNING WHILE SITTING STILL OR DRIVING DOWN THE ROAD.. I REMOVED THE PASSENGER REAR SEAT WHICH IS DIRECTLY ON TOP OF WHERE THE LEAK IS COMING FROM. I THEN REMOVED THE ACCESS PANEL FOR THE FUEL PUMP . GAS WAS SITTING ON TOP OF THE FUEL PUMP IN PUDDLES. I DECIDED TO START THE CAR WITH THE ACCESS PANEL REMOVED TO SEE WHERE EXACTLY THE LEAK WAS COMING FROM AND HOW BIG OF LEAK IT WAS. UPON STARTING THE ENGINE GAS SPRAYED DIRECTLY OUT OF THE TOP OF THE FUEL PUMP'S WHITE PLASTIC DOME TOP, NOT THE FUEL PUMP FLANGE. PERIMETER. IT IS A LARGE LEAK, IT SPRAYS LIKE A GEYSER UNHINDERED HITTING THE TOP OF THE ACCESS PANEL AND RUNNING ONTO THE GROUND. YOU CAN SEE VISIBLE CRACKS IN THE TOP OF THE FUEL PUMP. MY GAS MILEAGE WHICH WAS 21 MPG PER TANK IS NOW14 MPG ON LAST FILL UP SO MY GUESS IS ABOUT 7 GALLONS OF GAS LEAKS ONTO THE GROUND PER FILL UP. I AM AFRAID TO DRIVE THE VEHICLE IN THIS CONDITION AND THE FUMES ARE OVERWHELMING IN THE CABIN OF THE VEHICLE AND IF YOU ROLL DOWN THE WINDOW THE SMELL GETS WORSE...IN THE PICS UPLOADED YOU CAN SEE THE SPRAY AND VISIBLE CRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361398September 27, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
TWICE IN 2019 MY CAR SLAMMED TO A STOP WHILE BACKING UP AT 2-3 MPH. I HAD NOT HIT ANYTHING AND NO DAMAGE TO CAR. THERE WAS NOTHING TO HIT, JUST A VACANT AREA. YESTERDAY WHILE DRIVING FORWARD AT 35-40 MPH ON A MAIN STREET WITH THE CLOSEST ONCOMING CAR 1 BLOCK AWAY MY CAR SLAMMED TO A DEAD, WALL SLAMMING STOP. IF A CAR HAD BEEN BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT. I EMPHASIZE: THIS WAS A DEAD, NO SLOW-DOWN STOP. I REFUSED TO DRIVE IT 50 MILES TO THE DEALER. THE DEALER HAS PICKED IT UP AND TOLD ME THE SENSORS WERE SET TOO SENSITIVE. IF SO, WHY DID THIS NOT OCCUR EVERY TIME I DROVE? FRANKLY, I AM AFRAID I WILL BE FORCED TO DRIVE THIS CAR FOR THE NEXT 3 MONTHS UNTIL MY LEASE EXPIRES. THE DEALER WILL NOT GIVE ME A LOANER. I THINK THIS IS A VERY UNSAFE CAR. I HAVE NO CONFIDENCE IN THE WAY THIS IS BEING HANDLED. FOR YOUR INTEREST, I WAS GIVEN A RIDE TODAY IN THE 2019 SEDAN MODEL. UNBELIEVABLY IT SLAMMED TO A STOP WHILE BACKING OUT OF MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361163September 25, 2020
FUEL/PROPULSION SYSTEM
VEHICLE STARTED LEAKING FUEL SUDDENLY AND UNEXPECTEDLY AFTER STARTING CAR IN GARAGE FOR NO APPARENT REASON..STRONGLY BELIEVE IT'S A DEFECT SOMEWHERE. I SINCERELY BELIEVE WITH THIS TYPE OF PROBLEM THERE IS A SAFETY HAZARD FOR TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355375September 16, 2020
SERVICE BRAKES
TOOK MY VEHICLE TO THE DEALER FOR NEW BRAKE PADS BRAKES AND ROTORS. UPON LEAVING THE CAR WAS MAKING A LOUD NOISE ON THE RIGHT SIDE. I CALLED THE DEALER TO COMPLAIN AND WAS TOLD IT WILL WEAR OFF. EXT FEW TIMES I DROVE THE BRAKES FAILED. I CALLED AUDI AND BROUGHT MY CAR BACK AND NOW THEY WANT ME TO BY BACK BRAKES AND CALLI ER FOR BOTH SIDES WHEN THE WORK WASN'T DONE PROPERLY TO BEGIN WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355370September 16, 2020
FUEL/PROPULSION SYSTEM
MY CAR STARTED TO SMELL LIKE GAS AND WHEN I TOOK IT TO THE DEALER THE SAID IT WAS THE FLANGE/ FUEL PUMP AND THAT THE RECALL WAS ALREADY DONE BUT THE SAME ISSUE PERSIST. THE YET ME DRIVE HOME WITH GAS POURING OUT OF MY CAR AFTER SEEING IT AND WANT TO CHARGE ME 1800 FOR A RECALLED PART. I WAS TERRIBLY SCARED AND CANNOT DRIVE AN UNSAFE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354984September 14, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHICLE JERK, BRAKES SCRAPING, AND IMMEDIATE CONFUSION FOR THE DRIVER. I HAVE PERSONALLY EXPERIENCED THIS ON NUMEROUS OCCASIONS WHEN REVERSING AND HAVE ATTACHED DOZENS OF COMPLAINTS SHOWING THIS IS A WIDESPREAD FAULT IN THE DESIGN OF THE SYSTEM. IT IS FALSELY ACTIVATING BECAUSE IT IS NOT ACCURATELY TUNED TO DETECT AN INCOMING OBJECT. HTTPS://WWW.AUDIZINE.COM/FORUM/SHOWTHREAD.PHP/784663-GRINDING-IN-REVERSE HTTPS://WWW.REDDIT.COM/R/AUDI/COMMENTS/7WKJUP/FALSE_PRESENSE_WARNINGS_SCARING_THE_LIVING_[XXX]/ HTTPS://WWW.AUDIWORLD.COM/FORUMS/Q5-SQ5-MKII-DISCUSSION-218/SQ5-AUTO-BRAKE-REVERSE-2959805/ HTTPS://WWW.AUDIWORLD.COM/FORUMS/AUDI-A5-S5-RS5-COUPE-CABRIO-B9-220/WEIRD-GRINDING-NOISE-STOPPING-WHILE-REVERSE-2937261/ HTTPS://WWW.REDDIT.COM/R/AUDI/COMMENTS/6G3M0P/2018_S5_SPORTBACK_REVERSE_GRINDING_SOUND_PARKING/ PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354980September 14, 2020
ENGINE
EXCESSIVE OIL CONSUMPTION. MY ENGINE BURNS EXCESSIVE OIL. I HAVE TO ADD MORE OIL AFTER DRIVING EVERY FEW 100 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353935September 9, 2020
SUSPENSION
MY 2015 AUDI Q5 HAS 36,000 MILES ON IT, IS GARAGE KEPT AND TAKEN WELL CARE OF. IT JUST NOW HAD BOTH REAR BEARINGS GO OUT AT THE SAME TIME. IT MADE A HORRIBLE NOISE WHILE ON SMOOTH HIGHWAY, AND I HAD IT TOWED TO A MECHANIC WHO DEEMED IT UNSAFE TO DRIVE. THERE IS A RECALL ON THE FRONT BEARINGS BUT AUDI REFUSES TO TAKE RESPONSIBILITY FOR THE ISSUE. UNSAFE AND COULD KILL PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353734September 8, 2020
FUEL/PROPULSION SYSTEM
I NOTICED A FUEL SMELL EMANATING FROM THE REAR SEAT AREA ON THE PASSENGER SIDE OF THE VEHICLE, A 2010 AUDI Q% WITH 104,500 MILES. THIS WAS NOTICEABLE BOTH WHILE DRIVING AND STATIONARY WHILE PARKED IN THE GARAGE. AFTER FURTHER INVESTIGATION I VISUALLY SAW FUEL DROPS AROUND THE REAR PASSENGER SEAT ON THE BOTTOM OF THE VEHICLE. I VISITED THE NATIONAL HIGHWAY SAFETY WEBSITE AND FOUND A RECALL THAT MATCHED THE SYMTOMS I DESCRIBED ABOVE. I CONTACTED MY AUDI DEALER AND THEY INDICATED A FIX FOR THAT RECALL WAS COMPLETED IN 2016 ON MY VEHICLE. I AM NOT SURE WHAT WAS ACCOMPLISHED BUT IT SEEMS IT DIDN'T WORK. I HAVE BEEN TOLD BY THE AUDI SERVICE DEPARTMENT THAT THE FUEL FLANGE AND VARIOUS OTHER ITEMS WILL NEED TO BE REPLACED. AS THIS IS A SAFETY ITEM AND THE CAR CAN'T BE DRIVEN UNTIL REPAIRED I AUTHORIZED THE REPAIR AT SUBSTANTIAL EXPENSE. I FEEL AS IF A TEMPORARY FIX WAS COMPLETED IN 2016 AND NOT A PERMANENT FIX WHICH SHOULD HAVE BEEN ACCOMPLISHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352109August 30, 2020
ENGINE
WITH 100,000 MILES THE VEHICLE STARTED USING OIL QUICKLY. OVERTIME AFTER OIL CHANGES HAD TO CONSISTENTLY ADD 1 LITER EVERY TWO WEEKS. WITHOUT NOTICE VEHICLE COMPLETELY FAILED AND WOULDN'T TURN OVER. EVERYTHING LIGHTS UP AND WORKS ON THE INSIDE BUT THE ENGINE WON'T TURN OVER WHICH IS THE SAME PROBLEM AS 2011 RECALL. THIS CAUSES ME TO HAVE A NON WORKING VEHICLE AND STILL HAVING PAYMENTS. WHEN ASKED ABOUT REPAIRING WAS TOLD I NEED A WHOLE NEW MOTOR AT A MINIMUM OF $8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350209August 19, 2020
ELECTRICAL SYSTEM
CAR SUDDENLY TIED WHILE DRIVING IN CITY; ENGINE/ALL SYSTEMS SHUT OFF. IT TOOK SEVERAL HOURS FOR ROADSIDE ASSISTANCE TO ARRIVE, AND THE 1ST 2 TOWING COMPANIES COULD NOT DISENGAGE THE BRAKING SYSTEM TO LOAD ONTO TRUCK! ONCE VEHICLE TOWED TO AUDI DEALER, THEIR DIAGNOSIS WAS "GATEWAY CONTROL MODULE J533, WATER IN CONTROL MODULE, CORROSION IN CONNECTOR, CAUSING FUSE FOR GATEWAY CONTROL UNIT TO BLOW" WE WERE TOLD BY DEALER THAT "LIQUID MUST HAVE SPILLED INTO AREA BEHIND REAR SEATS". WE HAVE NO YOUNG CHILDREN, AND NOBODY WAS RECENTLY SITTING IN REAR SEAT. VEHICLE IS PARKED IN GARAGE AND IS IN EXCELLENT CONDITION; 2 YEARS OLD / 24,000 MILES. THIS WAS A $3,200 REPAIR NOT COVERED UNDER WARRANTY. THIS SOUNDS LIKE A DESIGN DEFECT. AFTER SEVERAL COMMUNICATIONS I HAD WITH AUDI USA AND LOCAL DEALER, THOSE (2) PARTIES TOLD ME THIS REPAIR WOULD BE COVERED AS A "GOODWILL ADJUSTMENT" NOT A "WARRANTY ITEM". I FOUND SIMILAR REPORTS ONLINE: HERE IS A DISCUSSION I STARTED ON AN ONLINE FORUM: HTTPS://WWW.AUDIWORLD.COM/FORUMS/Q5-SQ5-MKII-DISCUSSION-218/CONTROL-MODULE-RUINED-MOISTURE-CORROSION-3001605/PAGE3/ ANOTHER ONE I FOUND: HTTPS://WWW.AUDIWORLD.COM/FORUMS/Q5-SQ5-MKII-DISCUSSION-218/COMPLETE-ENGINE-CONTROL-MODULE-FAILURE-2952745/ ATTACHED IS INVOICE. SYSTEM WILL NOT ALLOW ME TO UPLOAD PHOTOS THEY SENT ME DUE TO FILE SIZES. REPAIR TOOK ALMOST A MONTH TO COMPLETE. WE ENDED UP RENTING A CAR FOR A WEEK-LONG ROAD TRIP AS THE DEALER LOANER IS ONLY FOR LOCAL USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349103August 13, 2020
ELECTRICAL SYSTEM
I RECENTLY PURCHASED A 2020 AUDI Q5. IT WAS 6 WEEKS OLD AND HAD ABOUT 2300 MILES ON THE ODOMETER. WHEN PULLING OUT OF A PARKING SPACE THE CAR DIED. I COULD NOT GET IT STARTED NO MATTER WHAT I DID. I COULD NOT EVEN GET THE FLASHERS TO TURN ON (TO THE IRE OF THOSE TRYING TO EXIT THE LOT.) AFTER HAVING IT TOWED (I WAS ON VACATION, NO LESS!) I LEARNED THAT THE ELECTRICAL DISTRIBUTION SYSTEM WAS DEFECTIVE AND HAD TO BE REPLACED. I AM JUST GRATEFUL THIS DID NOT GIVE OUT ON A 55 + MPH HIGHWAY, WHICH COULD HAVE BEEN LIFE THREATENING. ALSO, SINCE THE GEAR SHIFT IS ELECTRIC, THERE IS A WAY TO PUT THE CAR IN NEUTRAL FOR TOWING PURPOSES. THIS SYSTEM DID NOT WORK AND MY CAR HAD TO BE TOWED BACKWARD WHILE IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343587August 6, 2020
STEERING
ON 7/26/20, WHILE BACKING OUT OF A COSTCO'S PARKING LOT, A MESSAGE SUDDENLY APPEARED ON MY DASHBOARD, 'STEERING DEFECTIVE DO NOT DRIVE VEHICLE'. THE WEATHER WAS HOT WITH TEMPERATURE READING OF 99 DEGREES FAHRENHEIT. MY VEHICLE WAS STILL MOVING, BUT THE STEERING WHEEL BECAME EXTREMELY STIFF I DID NOT HAVE FULL CONTROL OF MY VEHICLE. LUCKILY, I WAS IN THE PARKING LOT AND THERE WAS NO ONCOMING CARS. I WAS ABLE TO SHIFT TO DRIVE AND MOVED BACK INTO MY PARKING SPACE. I CAN'T IMAGINE WHAT WOULD HAPPENED IF I WAS DRIVING ON THE FREEWAY/STREET AND THIS ERROR OCCURRED. I ENDED UP HAVING MY VEHICLE TOWED TO A NEARBY AUDI DEALER SERVICE LOCATION. THEY CONFIRMED A PROBLEM WITH THE STEERING RACK AND FOUND FAULT C10AD29 MOTOR POSITION SENSOR RANGE/ PERFORMANCE STATIC IN THEIR INSPECTION REPORT. CONTROL MODULE ON STEERING RACKED HAS FAILED ACCORDING TO THE REPORT. THEY RECOMMENDED REPLACING STEERING RACK FOR $3752.25. SINCE THE CAR WARRANTY ALREADY EXPIRED AT 55442 MILES, THE AUDI SERVICE LOCATION REFUSED TO COVER THE COST. I WOULD ASSUME THAT THE STEERING WHEEL IS ONE OF THE MOST IMPORTANT COMPONENTS IN A CAR AND THIS IS A SERIOUS SAFETY CONCERN, SO I REACHED OUT TO AUDI USA. I EXPRESSED MY CONCERNS ABOUT THE SAFETY ISSUE WITH THEIR FAULTY STEERING WHEEL, BUT THEY RESPONDED THAT THIS IS JUST NORMAL WEAR AND TEAR. THEY DO NOT HAVE ANY A RECALL IN PLACE AND THEY WOULD NOT COVER ANY REPAIR COSTS UNLESS THE CAR IS TILL UNDER WARRANTY. I BOUGHT THIS CAR BRAND NEW AND HAS ALWAYS BROUGHT TO AUTHORIZED AUDI DEALERSHIP FOR ALL SCHEDULED MAINTENANCE SERVICES. THIS IS A SERIOUS SAFETY CONCERNS THAT SHOULD BE FURTHER INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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