Audi Q5 Complaints

1,386 consumer complaints on file.

#11389293January 21, 2021
ENGINE
ENGINE MISFIRE DUE TO TIMING CHAIN TENSIONING SYSTEM FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388901January 19, 2021
AIR BAGS
CAR STATIONARY ON HIGHWAY AFTER TRAFFIC CAME TO A STOP DUE TO A TRAFFIC INCIDENT AHEAD. REAR ENDED BY VEHICLE GOING IN EXCESS OF 40MPH. CAR PUSHED INTO CAR IN FRONT (CAR 3), SPUN AROUND AND HIT THE SAME CAR (CAR 3) IN THE FRONT. AIRBAGS DID NOT DEPLOY. BOTH DRIVER AND PASSENGER WERE ADMITTED TO THE HOSPITAL WITH INJURIES.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11388595January 17, 2021
VISIBILITY/WIPER
THE HOUSING FOR THE SUNROOF CRACKED ON THE PASSENGER SIDE AND WATER IS RUNNING DOWN THE HEADLINER AND A-PILLAR AND SOAKING THE PASSENGER SIDE FLOOR AS IT DRAINS DOWN. AUDI QUOTED $3500 TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387711January 12, 2021
ENGINE, POWER TRAIN
AUDI Q5 TFSI 2.0T ENGINE UPPER TIMING COVER OIL LEAK, CAUSES WATER PUMP TO LEAK OVER AND OVER AGAIN. UNTIL YOU FIX THE OIL LEAK, YOU CANNOT FIX THE WATER PUMP LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387114January 8, 2021
STEERING
TL* THE CONTACT OWNS A 2014 AUDI Q5. THE CONTACT STATED THAT WHILE REVERSING OUT OF HIS DRIVEWAY, HE LOST CONTROL OF THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSENED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI GAINESVILLE (1920 N MAIN ST, GAINESVILLE, FL 32609) WHERE THE CONTACT WAS INFORMED THAT THE RACK & PINION AND ELECTRIC POWER ASSIST STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *LN CONSUMER STATED POWER STEERING SHUTS DOWN IN COLD CONDITIONS AND SUDDEN LOSS OF POWER.*JB*LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386836January 6, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Q5 HAS A VERY SERIOUS DEFECT, THAT IS, THERE IS A GATEWAY MODULE LOCATED UNDER THE REAR SEAT CUSHION/CUP HOLDER. ALL OF THE COMMUNICATIONS TO ALL THE CONTROLLERS GO THROUGH THIS LITTLE BOX. IF WATER SPILLS, IT COLLECTS AROUND THE GATEWAY AND CORRODES IT, WHICH WILL SHUT DOWN THE CAR. THIS SHUTDOWN OCCURRED WHILE I WAS DRIVING MY FAMILY. LOST ALL POWER, ENGINE, ELECTRICAL, EVERYTHING. BARELY COASTED OUT OF THE ROADWAY. THIS IS A DESIGN FLAW TO LOCATE THIS SENSITIVE MODULE UNDERNEATH REAR CUP HOLDERS AND WILL LEAD TO DANGEROUS SITUATIONS FOR PEOPLE IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386379January 4, 2021
ENGINE
CLASS ACTION LAW SUIT FOR AUDI USA FOR EXCESSIVE OIL CONSUMPTION IN MODELS UP TO 2011, HAS NOT FIXED THE ISSUE BECASUE ALOT OF PEOPLE CLAIM THE SAME ISSUE WITH AUDI INCLUDING MY 2012 AUDI Q5. MORE THAN 1 QT OF OIL EVERY 200 MILES IS ALOT AND THIS SEEMS TO BE A ISSUE WITH AUDI, I HAVE HAD MU ENGINE CHECK BY MORE THAN ONE SHOP, HAD A SKOKE TEST AND OIL CONSUMPTION TEST DONE ON IT AND THE OIL IS BURNING EXCESSIVELY WITH NO RESOLUTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385244December 28, 2020
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
IM LOOSING A LITER OF OIL EVERY 200-500 MILES AND TYRANNY FEELS LIKE IT SLIPS A LITTLE BUT THE OIL CONSUMPTION IS WHY IM WRITING THIS I BOUGHT MY 2012 AUDI Q5 PREMIUM SPORT EDITION WITH A 2.0 TURBO WITH 80,000 MILES AND WAS NOT TOLD ABOUT THE OIL CONSUMPTION!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384772December 24, 2020
ENGINE, STEERING, SUSPENSION
AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SIDE UPPER CONTROL ARM. NOW REAR SHOCK IS BAD. ALREADY SPENT OVER $3000 FINE, THE WORST ISSUE I HAVE IS TRACTION CONTROL LIGHT. THE DEALER (STEALER) GAVE ME ESTIMATE OF $1700 TO FIX THIS. THE LAST SERIOUS ONE ON 12/23/20 WHILE DRIVING WITH 2 MORE PASSENGERS ON BUSY ARE IN HOUSTON NEAR MED.CENTER, CAR ENGINE LOST POWER, SHAKING VIOLENTLY, THEN I DROVE VERY SLOWLY AT AROUND 30 MPH. THIS IS AUDI Q5 IS NIGHTMARE. NHTSA PLEASE DO SOMETHING, MAKE AUDI SETTLE THESE ISSUES. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384647December 23, 2020
STEERING
SERIOUSLY DANGEROUS STEERING FAILURE IN 2014 AUDI Q5: WARMED THE CAR UP, DROVE 15 MINUTES TO A GAS STATION, TURNED IT OFF TO FUEL UP AND WENT TO RESTART AFTER ENGINE WAS OFF FOR APPROXIMATELY 5 MINUTES, UPON START UP AND THE MESSAGE DISPLAYED "STEERING DEFECTIVE" DO NOT DRIVE VEHICLE. THE POWER STEERING WAS NON FUNCTIONAL AND THE WHEEL ESSENTIALLY LOCKED UP. THIS HAS HAPPENED TWICE, BOTH AT VERY COLD TEMPERATURES (ONCE AT -40 DEGREES BELOW AND ONCE AT -15 DEGREES BELOW ZERO). SOME QUICK INTERNET SEARCHING LEADS TO LOTS OF COMPLAINTS OF THE SAME SITUATION FOR 2014-2015 Q5'S. THE SQ5 OF THE SAME YEAR HAS A RECALL FOR THIS VERY ISSUE BUT THE Q5'S FOR SOME REASON DID NOT GET THE RECALL. IT SOUNDS LIKE IN SOME INSTANCES ITS A SIMPLE SOFTWARE UPDATE AND IN SOME CASES ITS AN ENTIRE NEW STEERING RACK REPLACEMENT COSTING UP TO $5,000. IT SOUNDS LIKE AUDI HAS NOT COVERED THIS ISSUE UNDER WARRANTIES NOR HAS IT ISSUED A RECALL TO COVER THE SAME ISSUE ON THE Q5'S AS WAS EXPERIENCES WITH THE SQ5 OF THE SAME YEAR (RECALL #48M1 & NHTSA #11184036). I AM 300 MILES FROM THE NEAREST AUDI DEALER. AUDI SAYS THEY WILL NOT COVER IT BECAUSE ITS OUT OF WARRANTY. I EXPLAINED IT MATCHES A RECALL FOR THE SQ5 AND BELIEVE THE Q5 WAS OVERLOOKED WITH THAT RECALL, THEY WERE OF NO ASSISTANCE. AUDI SAYS I CAN PAY SEVERAL THOUSAND DOLLARS TO HAVE IT TOWED TO THE DEALERSHIP BUT THEY ARE NOT LIKELY GOING TO COVER ANY OF IT SINCE THERE IS NO RECALL. SEEMS AS THOUGH THERE ARE A LOT OF US OUT THERE THAT HAVE THE SAME SAFETY ISSUE, WHAT CAN BE DONE TO GET THIS SAFETY ISSUE FIXED BY AUDI? LUCKILY I WAS STATIONARY ON BOTH OCCASIONS OTHERWISE THIS WOULD HAVE CAUSED A SERIOUS CRASH AND POSSIBLE INJURY. IM SCARED TO DRIVE IN COLD WEATHER ANYMORE. I WOULD THINK AUDI WOULD CARE ABOUT SUCH A HUGE SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383979December 17, 2020
ENGINE
CAR BURNING EXCESSIVE OIL. THE OIL LIGHT COMES ON ALL THE TIME. OIL CONSUMPTION IS NOT NORMAIL. I HAVE TO ADD OIL EVERY 1000 MILES. FROM WHAT I HEAR FROM OTHER AUDI OWNERS TO REPAIR THE ENGINE IT WILL COST AROUND $6,000.00. THE PISTONS AND RINGS ARE DEFECTIVE AND SINCE THERE ARE SOOOO MANY COMPLAINTS, AUDI SHOULD RECALL THIS ISSUE AND FIX IT FOR ALL AFFECTED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383444December 14, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1. ADAPTIVE LIGHT NOT FUNCTIONING. WARNING LIGHT FLASHING FOR OVER A YEAR NOW. " ADAPTIVE LIGHT DEFECTIVE" SYMBOL FLASHING. 2. AC/HEATING FAN "SQUEALING" LOUDLY. BEGAN ABOUT A MONTH AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383261December 13, 2020
STEERING
2019 Q5 - LESS THAN 8,000 MILES. POWER STEERING FAILED. THANKFULLY WAS NOT ON THE MAIN ROAD, BUT THIS IS A LIFE THREATENING FAULT AND POSSESS SERIOUS RISKS. I WAS REVERSING THE VEHICLE IN MY PARKING AND THE STEERING FAILED. THEREAFTER, GOT IT TOWED TO BELL AUDI AT EDISON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378271December 7, 2020
FUEL/PROPULSION SYSTEM
MY CAR IS A REALLY STRONG ODOR OF FUEL OR GASOLINE IN THE CABIN IT'S SUPER SEVERE AND I DON'T KNOW WHERE IT'S COMING FROMDOESN'T MATTER IF IT'S RUNNING IF I'M DRIVING SUMMER STARTING IT IT'S IT'S JUST TAKES A LITTLE WHILE FOR IT TO START TO STINK AND THEN ONCE IT'S BEEN ON FOR A COUPLE MINUTES IT STARTS TO JUST WREAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378172December 6, 2020
ENGINE
OIL CONSUMPTION - CHECK ENGINE ADD OIL LIGHTS COME ON EVERY 200 TO 300 MILES ADD A QUART OF OIL THEN AGAIN AFTER 200+ MILES ADD ANOTHER QUART. AUDI WILL NOT ACKNOWLEDGE THERE IS A PROBLEM AND RECALL. I HAVE 108K MILES 90% HIGHWAY. 5 YEAR 80K WARRANTY IT STARTED AFTER 80K MILES. I HAVE SPENT $3K THE PAST SIX MONTHS WITHOUT REPLACING THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377566December 2, 2020
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
NOTICED PASSENGER SIDE FLOOR BOARD IS SOAKED AFTER IT RAINS. THIS HAPPENS IF IT IS PARKED OR IF YOUR DRIVING. ALL DRAINS ARE CLEAR AND WHEN DROPPING HEADLINER, NOTICED A "WATER" WAY RUNNING DOWN TOWARDS PASSENGER PILLAR, ON PILLAR AIRBAG AND DOWN TO FLOOR BOARD. DEALERSHIP TOLD ME THAT MANY OTHER 2010 AUDI Q5'S HAVE THE SAME ISSUE AND IMPLIED THIS IS PROBABLY WHY MY SUNROOF MOTOR IS NOT FUNCTIONING ANYMORE DUE TO WATER GETTING IN AND THEY QUOTED ME $2500 TO FIX THIS MANUFACTURE FLAW. IF MY VEHICLE HASN'T BEEN IN A WRECK AND THE SUNROOF FRAME IS BAD, WHY ISN'T THERE A RECALL FOR THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375670November 20, 2020
FUEL/PROPULSION SYSTEM
FUEL LEAKING FROM FUEL PUMP UNDER PASSENGER 'S SEAT AFRAID TO DRIVER IT BECAUSE AS LONG AS THE ENGINE IS RUNNING THE FUEL CONTINUE TOO LEAK WHETHER THE CAR IS MOVING OR STATIONARY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374984November 17, 2020
ENGINE, POWER TRAIN
VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER FORUMS FOR VEHICLES WITH THE SAME ENGINE AND TRANSMISSION COMBINATION (3.0L SUPERCHARGED V6 MATED TO ZF 8HP TRANSMISSION). ADDITIONALLY, THERE'S A FREQUENT LONG DELAY FOR THE REVERSE CAMERA IMAGE TO DISPLAY ON THE SCREEN WHEN SELECTING REVERSE. IT CAN TAKE UP TO 7-10 SECONDS. IF THERE IS A SOFTWARE UPDATE AVAILABLE, AUDI DEALER ADVISES IT WILL COST MONEY TO HAVE INSTALLED ON THE VEHICLE. AS THIS IS A SAFETY CONCERN I WOULD IMAGINE THE MANUFACTURER WOULD HANDLE AS A TSB, REGARDLESS OF YEAR OR MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374832November 16, 2020
AIR BAGS, VISIBILITY/WIPER
THERE IS A LEAK FROM THE PANORAMA SUNROOF INTO REAR SIDE CABINET OF THE VEHICLE. THERE IS ALREADY A RECALL #17V001000 BUT MY VEHICLE IS NOT ON THE LIST EVEN THOUGH THE ISSUE IS IDENTICAL TO THE RECALL DESCRIPTION. THE LEAK CAN POTENTIAL CAUSES DAMAGE TO THE SIDE REAR AIRBAG SO IT IS A SAFETY CONCERN FOR ME. HOWEVER, THE CAUSE IS REALLY A DEFECTIVE DRAIN HOSE CONNECTING TO THE SUNROOF DRAIN THAT IS NOT SECURELY ATTACHED OR MAYBE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374880November 16, 2020
FUEL/PROPULSION SYSTEM
FUEL LEAKING ON RIGHT SIDE JUST UNDER THE PASSENGER'S SEAT ON GROUND WHEN CAR IS RUNNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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