Acura TLX Complaints

946 consumer complaints on file.

#10689811February 22, 2015
POWER TRAIN
I RETURNED THE CAR THE DAY AFTER PURCHASE BECAUSE IT WAS LURCHING FORWARD UPON SHIFTING GEARS, THE SHIFT WAS VERY JERKY. THE DEALER DID NOT DIAGNOSE A PROBLEM. I TESTED THE CAR IN ALL 4 DRIVE MODES AND THERE DID NOT SEEM TO BE A DIFFERENCE IN THE JERKING FORWARD. THE JERKING PROBLEM CONTINUED AND I AGAIN TOOK IT TO ANOTHER DEALER IN FL. THIS DEALER ALSO STATED NO PROBLEM. I CALLED THE DEALER THAT I PURCHASED THE CAR FROM, CHEVY CHASE ACURA, AND THE SALES PERSON SUGGESTED I RETURN THE CAR TO THEIR DEALERSHIP WHEN I RETURN TO MD. I EMAILED THE SERVICE MANAGER BUT HAVE NOT HAD A RESPONSE. THE JERKING FORWARD ISSUE REMAINS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683775February 17, 2015
POWER TRAIN
THE CAR HAS A HAD A HARD OR DELAYED SHIFT FROM REVERSE TO DRIVE WHEN COLD FROM THE TIME I BOUGHT THE CAR, BUT LAST WEEK THE CAR SLIPPED/SHIFTED OUT OF GEAR LIKE IT WAS IN NEUTRAL WHEN I ACCELERATED FROM A STOP TO GO THROUGH AN INTERSECTION. THE CAR WAS IN ECONOMY MODE AT THE TIME. ACURA DID AN UPDATE ON THE TRANSMISSION FOR HESITATING AND LURCHING AROUND JANUARY 15, 2015. THE CAR IS AT THE DEALERSHIP NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683923February 17, 2015
ELECTRICAL SYSTEM, POWER TRAIN
I WAS ACCELERATING FROM 40 MPH TO 50 MPH WHEN THE CAR SUDDENLY STOPPED ACCELERATING, BEEPED, AND STARTED FLASHING ALL SYSTEM ERRORS IN ORANGE ON THE DASH DISPLAY. THE CAR WOULD NOT GO ABOVE 50 MPH, AS IF THE GAS WAS BEING CHOKED OFF AT THAT POINT. CAR WAS TOWED TO DEALER. THEY HAD THE CAR FOR A WEEK BEFORE IT WAS "FIXED". THE EXACT SAME ERROR JUST OCCURRED FOR A SECOND TIME WHILE I WAS ACCELERATING AND MERGING INTO A BUSY HIGHWAY LANE. CAR IS AGAIN AT THE DEALER FOR ALMOST A WEEK AND COUNTING. WHILE IT HASN'T CAUSED AN ACCIDENT YET, THIS IS EXTREMELY DANGEROUS. I WAS NEARLY REAR-ENDED WHEN MY CAR STOPPED ACCELERATING AND STARTED DECELERATING ON A BUSY HIGHWAY. IN BETWEEN THESE OCCURRENCES, I HAVE HAD OTHER RANDOM ERRORS, SUCH AS THE LANE DEPARTURE WARNING SYSTEM ACTIVATING WHILE DRIVING STRAIGHT DOWN THE CENTER OF A LANE. WHEN THIS OCCURS, THE STEERING WHEEL IS "TUGGED" TOWARDS THE DIRECTION IT THINKS IT NEEDS YOU TO GO. VERY DANGEROUS WHEN THE CAR IS TRYING TO TUG YOU OUT OF YOUR LANE INTO ANOTHER. THE RANDOM ERRORS THAT OCCUR ARE ALL WITH THE SAME SYSTEMS THAT FLASH ERROR WARNINGS ALL OVER THE DASH ON THE TWO OCCASIONS THAT THE CAR HAS STOPPED FUNCTIONING PROPERLY. LDW, ACC, BRAKING SYSTEM, VSC...ALL IMPORTANT SAFETY SYSTEMS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683640February 16, 2015
POWER TRAIN
WHEN ACCELERATING FROM A STOP WHEN THE TRANSMISSION IS COLD, THERE IS A LAG TIME FROM THE TIME THE ACCELERATOR IS PRESSED TO THE TIME THE CAR MOVES, AND WHEN THE CAR MOVES,IT LURCHES THROUGH THE FIRST FEW GEARS. CAN BE DANGEROUS IF NOT TOTALLY PAYING ATTENTION. ALSO, WHEN APPROACHING A STOP, AS THE ELECTRONIC TRANSMISSION DOWNSHIFTS TO THE LOWER GEARS, THE CAR ALSO CAN LURCH WHEN GETTING TO THE FIRST GEAR. WHEN BACKING UP AND GOING FROM R TO D, THERE IS A 2 TO 3 SECOND LAG UNTIL THE CAR GOES INTO D MODE. WHEN BACKING OUT OF DRIVEWAYS, GIVE YOURSELF PLENTY OF TIME! I HAVE HAD THE CAR IN 4 TIMES FOR "SOFTWARE UPDATES", BUT IT DOES NOT ADDRESS ANY OF THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683573February 15, 2015
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I RECENTLY PURCHASED A 105 ACURA TLX TECHNOLOGY PACKAGE FROM CERRITOS ACURA, CALIFORNIA. I JUST FAINT OUT YESTERDAY THAT THERE ARE NO SAFETY CHILD LATCHES TO SECURE MY NIECE'S CARSEAT. ACCORDING TO YOUR WEBSITE, INSTALLATION OF SAFETY LATCHES FOR USE ON CHILD CAR SEAT ARE STANDARDS ON VEHICLES MANUFACTURED AFTER SEPTEMBER, 2002. DO YOU KNOW HOW I CAN GET THIS RESOLVED? THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682399February 10, 2015
POWER TRAIN
ISSUES WITH TRANSMISSION SHIFTING. 1. DELAY OF ACCELERATION AT LOW SPEED SUCH AS AT AN INTERSECTION (4 OCCURRENCES) WHERE MAKING A TURN CAR DOES NOT READILY ACCELERATE DUE TO BEING IN TOO HIGH OF A GEAR WHILE IN AUTOMATIC MODE. AFTER ABOUT 2 SECONDS, CAR DOWNSHIFTS AND RESUMES NORMAL ACCELERATION. HAS NOT RECURRED IN AT LEAST A MONTH. 2. ROUGH SHIFT (LAG) WHEN CAR UPSHIFTS FROM 2ND TO 3RD. THIS HAS BEEN PRESENT SINCE PURCHASE AND OCCURS REGARDLESS OF WHAT MODE (AUTO/MANUAL) IS SELECTED. HAS NOT IMPROVED. 3.WITHIN LAST 30 DAYS, VEHICLE IS NOT DOWNSHIFTING CORRECTLY WHEN COMING TO A STOP. CAR DOES NOT ACTUALLY DOWNSHIFT INTO 1ST UNTIL AFTER IT IS AT A COMPLETE STOP RESULTING IN A LURCH. NO MATTER HOW SMOOTHLY THE CAR IS BROUGHT TO A STOP, THE FINAL DOWNSHIFT IN AUTO MODE DOESN'T OCCUR UNTIL AFTER REACHING A STOP. THE PROBLEM DOES NOT START TO HAPPEN UNTIL ENGINE/CAR IS WARM AS THE FIRST FEW COMPLETE STOPS WHEN COLD ARE 100% OK, THEN AFTER WARMED UP IT WILL OCCUR EVERY TIME THEREAFTER. 4. WHEN ENGAGING DRIVE OR REVERSE, THE VEHICLE WILL BEGIN TO ACCELERATE SLIGHTLY WITHOUT PEDAL INPUT SUCH AS WHEN BACKING OUT OF A PARKING SPACE. CONTACTED DEALER AND DEALER SAID NO INSTRUCTIONS FROM MAKER OR TSB'S YET AND THAT TRANSMISSION WAS NEW MODEL AND MAKER NOT SURE WHAT TO EXPECT. TOLD DEALER I WOULD DRIVE THE CAR FOR A FEW MORE WEEKS TO SEE IF SITUATION IMPROVES. DID NOT TAKE CAR IN FOR CHECK BASED ON DEALER COMMENT THAT THERE WAS NO INSTRUCTION FROM ACURA YET FOR A FIX. VEHICLE IS NOW 3500 MILES AND ISSUES 2, 3, 4 STILL OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682405February 10, 2015
POWER TRAIN
THERE IS A VERY ROUGH UPSHIFT FROM SECOND TO THIRD, ON A LONG RIGHT HAND TURN WHEN TRANSMISSION IS COLD, IN THE MIDDLE OF THE TURN, POWER TO WHEELS DISAPPEARS AND REAPPEARS WHEN ROAD STRAITENS, TRANSMISSION/CAR SURGES FORWARD ON DOWN SHIFT 3 TO 2 (SOMETIMES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682513February 10, 2015
POWER TRAIN, ELECTRICAL SYSTEM
THERE WAS NO ACCIDENT. THIS CAR IS THE 4 CYLINDER, TECH MODEL. THE TRANSMISSION HESITATES SHIFTING FROM REVERSE TO DRIVE. IT ALSO WILL HESITATE WHEN TURNING A CORNER SOMETIMES. THE OTHER PROBLEM WITH THIS CAR IS THE CLIMATE CONTROL SYSTEM (LISTED AS ELECTRICAL ABOVE). IT SIMPLY DOESN'T WORK CORRECTLY. THE DRIVER SIDE TESTED 8 DEGREES DIFFERENT THAN THE PASSENGER SIDE. SO IF I HAVE THE DRIVE SIDE SET AT 75 DEGREES FOR HEAT IT FEELS LIKE 68 DEGREES. WHEN ON THE HEAT SETTING, THE FAN APPEARS TO DISPERSE MORE OUT OF THE DEFROSTER THAN IT DOES BELOW THE DASH. I HAVE TO TURN THE CAR CLIMATE CONTROL SETTING ON THE DRIVER SIDE TO 80+ DEGREES AND USE THE AC DASH VENTS TO KEEP MY UPPER BODY AND HANDS WARM. THERE ARE MANY COMPLAINTS ON THE ACURA TLX FORUM ABOUT THE CLIMATE CONTROL ISSUE. I HAVE MADE ATTEMPTS TO GET ACURA TO ADDRESS THE HEATER CLIMATE CONTROL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682586February 10, 2015
ENGINE, POWER TRAIN
ISSUE 1 - BASICALLY, WHEN THE CAR IS COLD (AS IN HASN'T BEEN DRIVEN FOR ABOUT 3 HOURS OR MORE) IT SHIFTS PRETTY HARD 1-2, 2-3, ETC. REGARDLESS OF THE IDS MODE. HOWEVER, IT SEEMS THAT IT IS LESS PRONOUNCED IN "ECON" MODE, PROBABLY BECAUSE IT SOFTENS THE SHIFTS A BIT. SOMETIMES IT IS MORE NOTICEABLE THAN OTHER TIMES. IT ALSO SEEMS THAT IT IS EVEN SLIPPING A BIT WHEN ACCELERATING FROM A STOP, KIND OF LIKE IN A MANUAL TRANSMISSION WHEN YOU LET THE CLUTCH SLIP TOO MUCH. WHEN THE CAR WARMS UP TO OPERATING TEMP, I REALLY DON'T NOTICE IT SHIFTING HARD AT ALL, AND IN FACT THE SHIFTS ARE ALMOST IMPERCEPTIBLE 90-95% OF THE TIME. ISSUE 2 - WHEN SLOWING DOWN (SAY COMING TO A TRAFFIC LIGHT AND NOT COMING TO COMPLETE STOP AND MAKING RIGHT OR LEFT TURN AT SAY ABOUT 10MPH SPEED OR SO AND HIT ON THE GAS PEDAL TO SPEED UP, THE TRANSMISSION HESITATES AND DOESN'T KNOW WHICH GEAR TO ENGAGE THUS MAKING A VERY JERKY FEEL. ISSUE 3 - I HAVE NOTICED IS THAT WHEN COMING TO A STOP, SOMETIMES IT REALLY SLAMS INTO FIRST GEAR, AND I MEAN HARD ENOUGH TO SHAKE THE CAR. THIS HAPPENS RARELY, BUT WHEN IT DOES ITS VERY DISCONCERTING. ISSUE 4 ? THERE IS THE 3-4 SECOND DELAY WHEN I ENGAGE THE CAR INTO THE (D) DRIVE POSITION EITHER FROM (P) PARK OR REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681767February 6, 2015
ENGINE
SINCE PICKUP, TRANSMISSION HAS NOT ACTED PROPERLY--WHEN TRANSMISSION IS FIRST ENGAGED IT EITHER THRUSTS THE CAR FORWARD OR DOES NOT RESPOND AT ALL TO FOOT ON EXILHERATOR----I BELIEVE AT THIS POINT IT IS A SAFETY HAZARD. I DO NOT ALLOW MY WIFE OR KID TO DRIVE THE CAR. IT IS BRAND NEW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681614February 5, 2015
POWER TRAIN
TRANSMISSION HAS EXTREMELY BAD JERK FROM 2ND TO 3RD GEAR. ALSO, TRANSMISSION TENDS TO MAKE CAR ACCELERATE ON ITS OWN SOMETIMES. ALSO, DOWNSHIFTING IS TOO SLOW TO MAKE AN EFFECTIVE PASS ON A HIGHWAY. HORRIBLE, UNSAFE FEELING TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681098February 4, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, HIS FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL. THE VEHICLE DECELERATED TO 40 MPH AND THEN RAPIDLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED WHILE DECELERATING TO 20 MPH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10. UPDATED 4/20/15*CN THE CONSUMER STATED WHEN THE VEHICLE WAS WARM, IT ACCELERATED WHEN DOWN SHIFTING AND THE RPM'S WOULD TO 200-300. UPDATED 04/23/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676160January 16, 2015
POWER TRAIN
TRANSMISSION IS JERKY. DOES NOT SHIFT SMOOTHLY IN 2 AND 3 GEARS. SOMETIMES ACCELERATES BEFORE DOWNSHIFTING TRANSMISSION SEEMS OK IN HIGHER GEARS. CAR DOES NOT ACCELERATE PROPERLY IN LOW GEARS. MAKES DRIVING RISKY AND DIFFICULT UNTIL CAR IS IN HIGHER GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672520January 14, 2015
POWER TRAIN
WHILE MY 2015 ACURA TLX WAS PARKED , THE VEHICLE ROLLED INTO MY NEIGHBORS DRIVEWAY!! BACK TO THE ACURA DEALERSHIP IT WENT, ACURA CONFIRMED IT ROLLS IN PARK, REPLACED THE TRANSMISSION, BESIDES THAT THE 2015 TLX STALES OUT WHILE DRIVING INTERMITTENTLY VERY UNSAFE !! MY BRAND NEW ACURA HAS SPENT HALF THE TIME I'VE HAD IT , GETTING REPAIRS AT THE DEALER.. I DON'T EXPECT THIS FROM ACURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672525January 14, 2015
POWER TRAIN
WHILE DRIVING THE VEHICLE AND COMING TO A STOP, ONCE STOPPED IT FEELS LIKE THE VEHICLE IS PULSING OR SHUTTERING FORWARD , AND WHEN TRYING TO ACCELERATE THE RPMS GO HIGH AND THE VEHICLE JOLTS FORWARD (TRANSMISSION FAILURE? THE 2015 ACURA TLX 4 CYLINDER TECH PACKAGE IS CURRENTLY AT THE DEALERSHIP FOR A WEEK AND A HALF!!! I'M NOT A VERY HAPPY CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672293January 13, 2015
VEHICLE SPEED CONTROL
THIS VEHICLE OFTEN HESITATES OR HAS A LOUD NOISE OF THE TRANSMISSION SOUNDING LIKE IT IS TRYING TO SHIFT INTO A GEAR IT SHOULDN'T. BOTH OF THESE OCCURRENCES HAPPEN WHEN MOVING FROM A STOPPED POSITION. CAR DOES NOT MOVE FOR A COUPLE OF SECONDS, IN THE LATTER CASE OR IS MOVING AWAY FROM STOPPED POSITION IN THE FORMER CASE. EVERY TIME THIS HAPPENS THE VEHICLE IN BACK OF ME THINKS I AM MOVING FORWARD (WHICH IS NOT HAPPENING) AND PROCEEDS TO MOVE ALMOST REAR-ENDING ME. IT IS JUST A MATTER OF TIME. THIS HAPPENS WHEN THE VEHICLE IS COLD/ HOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670845January 7, 2015
POWER TRAIN
I LEASED A 2015 ACURA TLX V6 9-SPEED AUTOMATIC TRANSMISSION ON SATURDAY, JANUARY 3, 2015. TODAY I DISCOVERED THAT THERE IS A RECALL FOR THIS CAR (BASED ON THE VIN) AND THAT IN DECEMBER 2014 HONDA MOTOR COMPANY ISSUED A STOP SALE ORDER ON THIS MODEL. HOW WAS THE DEALERSHIP ALLOWED TO LEASE THIS CAR TO ME IF A STOP SALE ORDER WAS ISSUED BY THE MANUFACTURER? ARE THEY REQUIRED BY LAW TO DISCLOSE ANY RECALL NOTICES BEFORE SELLING OR LEASING A CAR? I WOULD ALSO LIKE TO COMPLAIN ABOUT THE REFLECTION OF THE AIR VENT GRILL IN THE SIDE VIEW MIRRORS. IT IS VERY DISTRACTING. I HAVE OWNED SIX ACURAS SINCE 1988, BEEN A LOYAL CUSTOMER OF THIS PARTICULAR DEALERSHIP (2 PURCHASES AND 2 LEASES) SINCE 2000 AND AM BEYOND DISAPPOINTED WITH THIS VEHICLE. I FEEL THAT I'VE BEEN COMPLETELY CONNED AND TAKEN IN BY AN EXTREMELY SLICK AND FALSE SALES PITCH. I'VE HAD SUCH GREAT EXPERIENCES WITH ACURAS THAT IT NEVER OCCURRED TO ME TO DOUBT THEIR WORD. TO NOW DISCOVER THAT THERE IS SOMETHING TECHNICALLY WRONG WITH THE VEHICLE THAT MAY IMPACT MY SAFETY AND THE SAFETY OF OTHERS, THAT THE DEALERSHIP SHOULD HAVE BEEN AWARE OF THIS DEFECT AND RECALL NOTICE, AND DID NOT INFORM ME OF SUCH IS REPREHENSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669625January 2, 2015
SERVICE BRAKES
(1) WHEN AT A COMPLETE STOP WITH FOOT ON THE BRAKE, IT FEELS LIKE SOMEONE IS BUMPING THE CAR FROM BEHIND TO MAKE IT GO FORWARD. (2) THE CAR IS COLD WITH THE TEMPERATE AT 70 DEGREES AND ON AUTO - DEALER SUGGESTED MANUALLY CHANGE THE TEMPERATURE TO 85 DEGREES - CAR WILL BECOME VERY UNCOMFORTABLE. HAVE TO MANUALLY KEEP CHANGING THE TEMPERATURE EVERY 10 MINUTES TO MAKE CAR COMFORTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668807December 29, 2014
POWER TRAIN
YOU PUT THE CAR IN PARK AND IT ROLLS AWAY. VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667893December 23, 2014
VEHICLE SPEED CONTROL, ENGINE
WHEN I AM AT A COMPLETE STOP WITH MY FOOT ON THE BRAKE, IT FEELS LIKE SOMEONE IS BUMPING ME FROM BEHIND TO MAKE THE CAR GO FORWARD. OR ANOTHER WAY OF SAYING WOULD BE THAT THE CAR IS TRYING TO ACCELERATE WHEN MY FOOT IS ON THE BRAKE. ALSO, WHEN ACCELERATING, IT FEELS AT TIMES LIKE THERE IS NOT ENOUGH GAS AND THEN THE CAR STARTS SPEEDING UP. THE TRANSITION IS NOT SMOOTH. I WAS TOLD BY THE SALESPERSON IT WAS A SHIFTING ISSUE AND THE CAR NEEDS TO WARM UP. " IT WAS NOT A BIG DEAL." THE PROBLEM IS THERE WERE DAYS THAT IT WAS WARM OUTSIDE. I HAVE COMMUNICATED MY CONCERNS TO THE DEALER SEVERAL TIMES; HOWEVER, THEY HAVE YET TO GIVE ME ANY ANSWERS OR SUGGEST IT MAY BE ON A RECALL. I JUST CONTACTED ANOTHER DEALER AND THEY SAID MY CAR IS NOT ON RECALL LIST. THIS IS A HUGE WORRY THAT THERE ARE THOSE OF US WHO ARE NOT ON THE LIST WHO ARE EXPERIENCING PROBLEMS. CLEARLY, THERE IS A SAFETY ISSUE HERE AND NEEDS TO BE ADDRESSED SOONER THAN LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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