Acura TLX Complaints

946 consumer complaints on file.

#10783301October 19, 2015
ENGINE, POWER TRAIN
ACURA 2015 TLX ADVANCED HAS HESITATION OR STUMBLES WHEN TRYING TO ACCELERATE FROM LOW SPEED UP TO 40+ MPH. (MERGING INTO TRAFFIC, PASSING, TURNING ONTO ENTRANCE RAMP, OR SIMILAR SITUATIONS) HAS OCCURRED FROM DELIVERY. DEALERSHIP HAS TWICE INSPECTED AND STATES THAT NOTHING IS WRONG. TOLD ME TO TRY THIS "FIX" AND LET US KNOW. I HAVE DRIVEN HUNDREDS OF MILES IN 3 LOANER CARS OF EXACT SAME TYPE AND ALL HAVE EXHIBITED SAME FAILURE. I AM A DRIVER WITH 55 YEARS OF EXPERIENCE. THIS IS A DESIGN FAILURE. THIS CONDITION IS UNSAFE AND WILL CAUSE INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781118October 9, 2015
POWER TRAIN
AFTER PURCHASING THE VEHICLE NEW, IMMEDIATELY NOTICED HARD AND DELAYED SHIFTING. SHIFTING BETWEEN 1-4 GEARS WAS VERY HARD. AT TIMES TRANSMISSION SEEMED TO BE CONFUSED AND WOULD EITHER PICK THE WRONG GEAR OR WOULD TAKE 2-3 SECONDS TO FINALLY ENGAGE INTO GEAR. ON ONE PARTICULAR OCCURRENCE WHILE DRIVING IN A PARKING LOT AT ABOUT 15 MPH I APPROACHED A STOP SIGN AND LET OFF THE ACCELERATOR. AS SOON AS I LET OFF THE PEDAL THE CAR DROPPED INTO GEAR SO ABRUPTLY THAT IT MADE THE CAR LUNGE FORWARD ABOUT A FOOT OR TWO. ON ANOTHER OCCURRENCE I WAS DRIVING ON A RESIDENTIAL STREET GOING AROUND A TRAFFIC CIRCLE ONCE AGAIN AT APPROX 15MPH I LET OFF THE ACCELERATOR FOR A MOMENT AS I WENT AROUND THE CIRCLE. JUST AS I WAS EXITING THE CIRCLE I DEPRESSED THE ACCELERATOR TO MOVE QUICKLY AWAY SINCE I SAW ANOTHER VEHICLE ENTERING THE CIRCLE. AT THIS POINT THE RPM'S WENT ABOVE 3500 AND THE CAR DID NOT SHIFT AND DID NOT MOVE. IT APPEARED THAT THE CAR WAS IN NEUTRAL. IT TOOK ABOUT 1-2 SECONDS BEFORE THE TRANSMISSION WAS ABLE TO "FIND" A GEAR AT WHICH POINT IT LUNGED FORWARD ABRUPTLY. BOTH SITUATION I DID NOT HAVE CONTROL OF THE VEHICLE BECAUSE OF THE TRANSMISSION. BOTH SITUATIONS I WAS UNABLE TO CONTROL THE VEHICLE IN A SAFE MANOR. I HAVE ALSO AT TIMES NEEDED TO ACCELERATE QUICKLY INTO A MERGE LANE AND WHEN "STOMPING" ON THE GAS NOTHING WOULD HAPPEN FOR 2-3 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781187October 9, 2015
UNKNOWN OR OTHER
I LEASED THE 2015 TLX IN JANUARY 2015. I HAD TO TAKE THE CAR BACK IN WITHIN THE FIRST TWO WEEKS BECAUSE WHEN I WOULD COME TO A COMPLETE STOP, THE CAR WOULD LURCH FORWARD. I WAS TOLD BY THE DEALERSHIP THE FIRST TIME THAT IT WAS DUE TO "THE WHEELS REALIGNING". I TOOK THE CAR BACK IN WITHIN ONE MONTH (FEBRUARY) FOR THE SAME ISSUES, IN WHICH THE DEALERSHIP KEPT THE CAR FOR AT LEAST 2 WEEKS. HAVING BEEN TOLD THAT THEY COULDN'T REPLICATE THE PROBLEM, I FOUND AN ARTICLE ONLINE OF A CLASS ACTION LAWSUIT FILED IN CALIFORNIA FOR THE EXACT PROBLEM I AM HAVING. AFTER ALERTING THE DEALERSHIP OF THIS PROBLEM, THEY CONTACTED ACURA/HONDA TO LEARN OF A "COMPUTER SOFTWARE UPDATE" WHICH WAS COMPLETED ON MY VEHICLE. THE CAR WORKED FINE FOR ABOUT A MONTH BEFORE THE PROBLEM STARTED AGAIN. I HAVE HAD TO TAKE THIS CAR BACK TO THE DEALERSHIP 4 TIMES SINCE I LEASED THE CAR IN JANUARY, WHERE A "SOFTWARE UPDATE" IS COMPLETED ON MY CAR. THE PROBLEM IS ONGOING AND I HAVE MY 5TH APPOINTMENT SCHEDULED FOR NEXT FRIDAY, OCTOBER 16, 2015. I HAVE ADVISED THE DEALERSHIP AND MY SALESPERSON THAT I'M NOT COMFORTABLE IN THIS CAR AND DO NOT PLAN ON CONTINUING TO BRING MY CAR IN EVERY FEW WEEKS FOR A TEMPORARY FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780853October 8, 2015
SERVICE BRAKES
I WAS STOPPED CLOSE TO MAILBOX FOR MY RENTAL HOME AND HAD THE ENGINE RUNNING, BRAKE HOLD WAS ON AND WHEN I UNBUCKLED THE CAR AUTOMATICALLY ENGAGED THE PARKING BRAKE WITHOUT SHIFTING THE GEAR TO PARK. I GOT OUT OF THE CAR, TOOK THE KEY, COLLECTED THE MAIL AND GOT BACK IN. THE PROBLEM APPEARED WHEN I GOT BACK IN. I MANAGED TO ENGAGE THE CAR INTO DRIVE MODE, BUT SEEMS LIKE THE PARKING BRAKE DID NOT COMPLETELY DISENGAGE. THE VEHICLE STARTED TO MOVE IN JERKS AND SPURTS AS IF THE DRIVE WAS HAPPENING WITH THE PARKING BRAKE STILL ENGAGED. THE FOOT BRAKE WOULDN'T WORK AND IT WAS A REALLY SCARY MOMENT FOR ME, BUT THANKFULLY WAS ABLE TO SHIFT THE GEAR BACK TO PARK MODE. I TURNED OFF THE ENGINE AND THE SYSTEM RESET ITSELF. FOR A WHILE I DIDN'T KNOW WHAT TO DO AS THE VEHICLE WAS MOVING BUT COULDN'T APPLY THE FOOT BRAKE AT ALL. IT COULD HAVE BEEN CATASTROPHIC UNDER DIFFERENT CIRCUMSTANCES. I AM NOT SURE HOW TO APPROACH ACURA OR THE DEALER WITH THIS PROBLEM AND HOW TO HAVE THEM INSPECT IT. I AM NOT EVEN SURE IF THEY WILL AGREE TO INSPECT IT FOR SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779602October 4, 2015
POWER TRAIN
WHILE THE VEHICLE WAS UNATTENDED (NO DRIVER PRESENT) AND TRANSMISSION WAS ENGAGED IN PARK; I WAS PRESENT WHEN USING THE REMOTE STARTED. UPON STARTING (VEHICLE WAS STARTED), IT ROLLED UP A SLIGHT INCLINED DRIVEWAY ROUGHLY 3-6 INCHES , UNDER POWER; THEN ROLLED BACK SHE SAME DISTANCE. THEN A DISTINCT CLICK WAS HEARD. THE CAR CONTINUED RUNNING IN IDLE AS NORMAL WITH THE REMOTE START. ACURA HAS REPORTED TRANSMISSION ISSUES WITH THE POTENTIAL FOR THE CAR TO DISENGAGE FROM PARK (MODEL SH-AWD) AND ROLL AWAY. THIS CAR WAS RECALLED FOR "ROLL" WHILE PARKED AND NOT RUNNING, , BUT PASSED AND INSPECTION BY THE DEALER. UNLIKE THE PREVIOUS RECALL THIS ISSUE ENTAILED A "SHIFT INTO FORWARD", FROM PARK, UNDER POWER WHILE UNATTENDED. I NOTIFIED ACURA CUSTOMER SERVICE TO REPORT IT, WAS TOLD TO BRING IT IN, BUT IF THE ISSUE CANNOT BE RECREATED THEN IT CANNOT BE REPAIRED. THIS EVENT COUPLED WITH THE PREVIOUS RECALL, HAS ME CONCERNED THAT ACURA IS NOT ADDRESSING SERIOUS SAFETY CONCERNS OF ITS CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779090October 1, 2015
POWER TRAIN
VEHICLE HAS INCONSISTENT SHIFTS IN LOWER GEARS. ALSO, SHIFTING IS INCONSISTENT WHEN PUSHING DOWN ON THE ACCELERATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776277September 24, 2015
UNKNOWN OR OTHER
ON BOTH DAYS SEPT 22 AND SEPT 23, 2015, AS I WAS DRIVING, I WAS SITTING IN TRAFFIC AT A STOP LIGHT WAITING FOR IT TO TURN GREEN. JUST AS THE LIGHT TURNED GREEN AND EVERYONE STARTED TO MOVE FORWARD, MY CAR SHUT DOWN. AN EDISTON BULB POPPED UP ON THE DASH, YELLOW COLOR, AND THE WORDS "SHIFT TO PARK" BUT IT DISAPPEARED WITHIN 2 SECS. I IMMEDIATELY SHIFTED TO PARK AND RESTARTED THE CAR. THE CAR RESTARTED AND I WAS ABLE TO MOVE FORWARD. I AM TAKING THE CAR BACK INTO THE DEALER TODAY. I ALSO HAVE THE JERKY TRANSMISSION, THE SUDDEN SURGE WHEN SHIFTING FROM PARK TO DRIVE OR REVERSE, THE DELAY IN THE ACCELERATION. A COUPLE MONTHS AGO, I WAS MAKING A RIGHT TURN INTO ONCOMING TRAFFIC. THE CAR MOVED FORWARD BUT THEN SUDDENLY STOPPED THO THE RPMS WENT UP BUT IT WOULDN'T MOVE. I IMMEDIATELY SHIFTED OUT OF DRIVE INTO NEUTRAL AND SLIPPED IT BACK INTO DRIVE AND PROCEEDED OKAY. I HAVE INTERMITTENT GARAGE REMOTE. WHEN USING THE DOWNSHIFT PADDLE, THE CAR SPEEDS UP WHICH DIDN'T HAPPEN IN THE BEGINNING. THERE ARE OTHER ISSUES WITH THE CAR AND THEY ARE THE SAME AS EVERYONE'S. ANOTHER TIME MY CAR WOULDN'T START AND IT TOOK 20 MINS AND TRIED THE TWO DIFFERENT KEYS PLUS THE MANUAL KEY IN THE DOOR BUT THE CAR WOULDN'T START. I WAS IN MY GARAGE. ALL THE LIGHTS CAME ON, THE CONTROLS, THE BLUETOOTH, STEREO, ETC. EXCEPT THE ENGINE. I WAS UNABLE TO TURN OFF THE CAR LIGHTS AND DASH. THERE WAS NOTHING I COULD DO TO RESET THE CAR. I CALLED ACURA AND THEY WERE SENDING A TOW TRUCK TO JUMP START THE CAR. I SAID THAT THE BATTERY IS BRAND NEW. AFTER A WHILE, THE CAR FINALLY STARTED ABOUT 20 MINS LATER AND I CALLED AND CANCELLED THE TOW TRUCK. THE DEALER SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. BUT MDX HAS MANY REPORTS OF THIS SAME PROBLEM BUT THE DEALER WOULDN'T FIX MY CAR SO THIS WOULDN'T HAPPEN AGAIN. IT HASN'T REOCCURRED AND I HOPE IT DOESN'T IN AN AREA OR TIME OUTSIDE OF MY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775339September 23, 2015
ENGINE, POWER TRAIN
I NOTICED THE FIRST TIME I ACCELERATED QUICKLY TO MERGE ONTO THE INTERSTATE THAT THE ENGINE HESITATED AT LEAST A SECOND TO SECOND AND HALF BEFORE ACCELERATING. AFTER THAT, I STARTED NOTICING THE SAME HESITATION WHENEVER I PUNCHED THE GAS PEDAL TO EITHER MERGE INTO TRAFFIC OR PASS SOMEONE. I HAVE READ ON THE INTERNET WHERE OTHER OWNERS OF THIS VEHICLE HAVE THE SAME PROBLEM. I JUST TOOK THE CAR IN FOR IT'S FIRST OIL CHANGE AND I COMPLAINED ABOUT THIS ISSUE. THE DEALER RAN SEVERAL COMPUTER SOFTWARE UPDATES ON MY CAR AND SAID THAT IT WAS UP TO DATE AND THAT BASICALLY THAT IS THE WAY THE CAR IS. I FEEL THIS IS A BIG SAFETY ISSUE. I HAVE ADAPTED TO DRIVING THE CAR WITH THIS HESITATION, BUT I'M NOT HAPPY WITH IT. I THINK ACURA NEEDS TO ADDRESS THIS PROBLEM BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763597September 14, 2015
POWER TRAIN
1. STEP ON ACCELERATOR AND THE CAR JOLTS FORWARD LIKE IT IS IN THE WRONG GEAR OR YOU SLAM THE ACCELERATOR, OR THE CLUTCH IS RELEASED RAPIDLY. JERKS ONES HEAD BACK. 2.COME TO A STOP, TRANSMISSION DOWNSHIFTS HARD CAUSING THE CAR TO LUNGE FORWARD OVERPOWERING THE BRAKE. (ENGINE AT IDLE). MOST OF THE TIME IT FEELS LIKE SOMEONE HAS TAPPED YOU FROM BEHIND. . WHEN IT OCCURS IT IS USUALLY THE FIRST 2-3 TIMES I COME TO A STOP IN A TRIP. 3.DRIVING ON LEVEL OR SLIGHT DECLINE, LET OFF ACCELERATOR AND SLOW TO MAKE A TURN TO GO UP A HILL, STEP ON ACCELERATOR AS YOU TRANSITION UPHILL TRANSMISSION SLIPS OUT OF GEAR (AS IF YOU ARE HOLDING THE CLUTCH IN AND RELEASING IT TOO SLOWLY) THEN SEARCHES FOR THE CORRECT GEAR REQUIRED TO GO UP THE HILL AND ACCELERATE. (ENGINE NEAR IDLE) 4.MOST OF MY DRIVING IS IN THE CITY. . STOP AND GO. . SLOW AND GO. . .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763278September 12, 2015
POWER TRAIN
ATTEMPTED TO MERGE INTO AN APPROPRIATE GAP IN TRAFFIC THAT WAS GOING APPROX. 45MPH. CAR HESITATED FOR ROUGHLY 2 SECONDS BEFORE DOWNSHIFTING INTO A LOWER GEAR IN ORDER TO PICK UP SPEED, THIS CAUSED OTHER DRIVERS TO REACT TO MY MUCH SLOWER CAR NOT PICKING UP SPEED AS IT SHOULD HAVE. ACURA HAS BEEN CONTACTED MANY TIMES AND HAS FAILED TO FIX THIS PROBLEM, INHERIT IN THESE CARS FROM READING COMPLAINTS ONLINE ABOUT THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762279September 8, 2015
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ABNORMAL JERKING BETWEEN GEARS, ABNORMAL ACCELERATION WHEN STARTING, AND ABNORMAL SHIFTING WHILE DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED AND THE SHIFT POINT SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT AFTER 500 MILES, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749951August 20, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION, DECELERATION, JERKING, AND ABNORMAL NOISES. IN ADDITION, THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE AND TORQUE CONVERTER REPLACEMENT. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749469August 18, 2015
POWER TRAIN
THIS CAR CONTINUES TO JERK BACK AND FORTH, FAIL TO FIND THE RIGHT GEAR, AND DOWNSHIFT SUDDENLY REGARDLESS OF WHAT DRIVING MODE YOU'RE IN. THERE HAVE BEEN TIMES WHEN PRESSURE IS APPLIED TO THE PEDAL AND NOTHING HAPPENS CREATING DANGEROUS ROAD SITUATIONS. THE TRANSMISSION IS A COMPLETE FAILURE AND I'VE BEEN TOLD THAT THERE IS NOTHING THE DEALER CAN DO ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746950August 7, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES, POWER TRAIN
WHEN DRIVING AT APPROXIMATELY 40 MPH THE CAR SUDDENLY ACCELERATES. I FIRST NOTICED PROBLEM WHEN COASTING DOWNHILL, BUT NOW OCCURS ON LEVEL HIGHWAY ALSO. ALSO THERE ARE PERIODS WHEN ONE TRIES TO ACCELERATE FROM A STOP OR FROM REVERSE TO DRIVE THAT THE TRANSMISSION HESITATES BEFORE SHIFTING INTO GEAR. AT THAT POINT THE ENGINE HAS REVVED UP CAUSING THE CAR TO LURCH FORWARD WHEN THE GEAR DOES ENGAGE. ADDITIONALLY EVEN AFTER A RECALL, THE PARKING GEAR SLIPS ALLOWING THE CAR TO ROLL DOWN HILL. THESE PROBLEMS HAVE RESULTED IN NEAR ACCIDENTS. UPDATED 11/18/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744511July 29, 2015
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION IS VERY JERKY AT LOW SPEEDS WHEN COLD AND HITS A HARD SHIFT BETWEEN 2ND TO 3RD GEAR. ALL OTHER GEAR CHANGES ARE UNNOTICEABLE HOWEVER 2ND GOING TO 3RD ALWAYS SHIFTS HARD. READ ONLINE AND OTHER OWNERS ARE HAVING THE SAME ISSUE. DESPITE THE FACT THAT CERTAIN CARS ARE BEING RECALLED FOR TRANSMISSION ISSUES, ALL TLXS SHOULD BE CHECKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735910July 22, 2015
POWER TRAIN
IT SEEMS LIKE MY BRAND NEW ACURA TLX IS HAVING ISSUES WITH ITS ZF 9-SPEED TRANSMISSION. IT HESITATES AND SHIFTS HARD GOING FROM 2ND TO 3RD GEAR. A LOT OF TLX OWNERS HAVING THIS ISSUE AND THERE IS CURRENTLY A 9-PAGE THREAD ON ACURAZINE ABOUT THIS ISSUE. YOU CAN READ MORE ABOUT THIS ISSUE FROM THIS THREAD: HTTP://ACURAZINE.COM/FORUMS/PROBLEMS-FIXES-420/9AT-HARD-SHIFT-1-2-2-3-A-919230/ I TOOK THE TLX TO THE DEALER AND THEY HAVE DONE A TCM RESET AND IDLE RELEARN. IT SEEMS THAT FOR A COUPLE OF DAYS, THE SHIFTING WAS SMOOTHER AFTER THE RESET. UNFORTUNATELY, THE ISSUE THEN RECURRED. MY TLX STILL SHIFTS HARD BETWEEN 2ND AND 3RD GEAR. I'M A LITTLE BIT CONCERNED ABOUT SAFETY. SOMETIMES, THIS HARD SHIFT OR HESITATION HAPPENS AS I AM TURNING LEFT FROM A STOPPED POSITION. I AM CONCERNED THAT I WOULDN'T BE ABLE TO TURN AS QUICKLY AS I NEED TO BE. IN FACT, THIS EXACT THING HAPPENED THIS MORNING. I AM THANKFUL THAT THE CAR THAT WAS GOING STRAIGHT SAW ME AND SLOWED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725590June 16, 2015
POWER TRAIN
9 SPEED ZF TRANSMISSION SHIFTS ROUGHLY FROM 1-2 AND 2-3 WITH 2-3 BEING THE WORSE. DEALER SERVICE STATES THIS IS NORMAL FOR THE TRANSMISSION DO TO TORQUE MATCHING OR SOMETHING LIKE THAT. I FIND THAT HARD TO BELIEVE BASED ON ALL THE OTHER ISSUES THIS TRANSMISSION IS HAVING IN OTHER MANUFACTURES VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724421June 9, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING AT 60 MPH, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE ALSO OCCURRED WHEN SHIFTING FROM FIRST TO SECOND GEAR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724433June 9, 2015
WHEELS
CASE : B012015060 5/28- TEST DROVE CAR UP TO 55MPH. PURCHASED CAR 5/28/15 AROUND 9:30PM. ON TEST DRIVE AND DURING SINGING, I WAS ASSURED THAT THIS WAS A GREAT RIDING CAR. VIBRATION AS A STANDARD FEATURE - NO ONE TOLD ME, IT IS NOT ADVERTISED ON THE INTERNET OR IN THE SPEC OF THE CAR AND IT IS NOT IN THE MANUAL. I DID NOT AGREE TO PURCHASE A VIBRATING/POOR SHIFTING CAR, I AGREED ON A REGULAR RIDING CAR THAT SHIFTS SMOOTHLY. (NOT ONE WITH UNCONTROLLABLE VIBRATION). TEST DROVE CAR UP TO 55MPH. PURCHASED CAR 5/28/15. CAR WAS READY TO PICK UP 6-2-15. BACKGROUND- TEST DROVE WITH 3 MILES ON THE CAR. RECEIVED FROM DEALER UP HAD 20 MILES ON. 6/2 - 8PM GO TO DEALER TO RECEIVE CAR. DEALER FORGOT TO TRANSFER MY PLATES. DEALER (MY SALESMAN AND ANOTHER SALESMAN) TOLD ME TO LEAVE WITHOUT TEMP PLATES, THAT IT IS ACCEPTABLE IN ILLINOIS (UNTIL THE POLICE TOLD ME IT WAS ILLEGAL). 6/2 9:43 PM GOT ON THE EXPRESSWAY = EXPERIENCE UNCONTROLLABLE VIBRATION AT 60MPH. CALL DEALER IMMEDIATELY AT 9:45PM ON 6/2, TELL THEM I WILL BRING BACK THE CAR IN THE AM. 6/3 '11:30AM- BRING CAR BACK, DEALER ALIGNS + BALANCES. 3PM- PICK UP CAR. CAR STILL VIBRATES. 6/4 ' 2:00PM ' I BRING CAR BACK TO ACURA FOR THE SECOND TIME IN 48 HOURS. DEALER STATES THEY WILL TAKE THE CAR TO LEXUS, AS LEXUS HAS EQUIPMENT THAT ACURA DOES NOT HAVE. ACURA WILL KEEP THE CAR OVERNIGHT. DEALER TAKES TO LEXUS ON 6/5 TO USE THEIR EQUIPMENT TO BALANCE. 6/5 ' PICK UP CAR + STILL SAME ISSUE. DEALER STATES YOU HAVE TO DRIVE 55MPH OR 80MPH FOR NO VIBRATION. THIS IS THE WAY THE CAR IS BUILT AND THAT IS IT. 6/5 - 5:09PM, I WAS SUPPOSED TO PICK UP THE CAR TODAY. THEY TOLD ME WOULD BE READY AT 4. THEY HAVE DONE EVERYTHING THAT THEY COULD AND THEY CAN NO LONGER HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715555May 10, 2015
POWER TRAIN
TRANS SHIFTS ARE VERY JERKY UP OR DOWN. SOMETIMES DOES NOT DOWNSHIFT WHEN BRAKING. SCARES YOU WHEN YOU HAVE TO SLAM ON THE BRAKES TO SLOW DOWN OR THROW CAR INTO "N". PULLING OUT INTO TRAFFIC CAN BE SCARY AS THERE IS OFTEN A DELAY BETWEEN ACCELERATION AND THE ENGAGEMENT OF THE TRANNY. THEN THE JERKY SHIFTING OCCURS. I AM NOT ALWAYS SURE IF MY CAR WILL PULL OUT INTO TRAFFIC QUICKLY AND SAFELY WITHOUT ME BEING REAR ENDED. I WILL NOT LET MY WIFE DRIVE THE CAR. I WILL BE GOING TO THE DEALER THIS WEEK FOR SERVICE. I HAVE WAITED THIS LONG BECAUSE THE SALES PERSON TOLD ME THE CAR NEEDS 5,000 MILES TO "BREAK IN" THE TRANNY. I HAVE NOTICED READING ON THE WEB THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THE NEW MODEL (8 SPEED DOUBLE CLUTCH AUTO WITH 4CYL. ENGINE.) IT SEEMS THAT AMERICAN HONDA HAS ISSUED A TSB #15-021 (DATED APRIL 23, 2015. THAT ADDRESSES THE PROBLEM, BUT I KEEP READING THAT THIS FIX IS NOT WORKING AND THAT MANY DEALERS ARE TELLING THE CUSTOMER "IT'S THE WAY YOU DRIVE IT. WE ARE NOT GETTING ANY BAD COMPUTER CODES". AMERICAN HONDA IN CONCERT WITH THEIR DEALERSHIP NETWORK ARE COVERING UP A DEFECT THAT IS VERY DANGEROUS SAFETY PROBLEM. THIS IS GROWING INTO A MAJOR PROBLEM...I WILL BEGIN TO DOCUMENT ALL FUTURE DEALERSHIP PAPERWORK IN ANTICIPATION OF FILING A CLAIM UNDER MY STATES LEMON LAW. I WILL NEVER BUY ANOTHER ACURA AGAIN. MY FIRST WAS AN ACURA TSX AND IT WAS AN EXCELLENT CAR. I AM VERY SURPRISED THAT HONDA HAS DONE DOWN THE TUBES. BY THE WAY, THIS IS THE FIRST ACURA MODEL BUILT IN THE USA VERSUS JAPAN. HAD I KNOWN THAT ,I NWVER WOULD HAVE PURCHASED THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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