Acura TLX Complaints

946 consumer complaints on file.

#11156979December 8, 2018
ELECTRICAL SYSTEM, ENGINE
ON VARIOUS OCCASIONS, I HAVE WENT TO START MY CAR AND THE CAR'S KEYLESS ENTRY OPTION WILL WORK AND THE LIGHTS, RADIO, AC, ALL OF THAT WILL TURN ON BUT THE CAR'S ENGINE WILL NOT TURNOVER. CONSEQUENTLY, I HAVE HAD TO HAVE MY CAR JUMP STARTED FOR IT TO COMPLETELY TURN OVER. OTHER TIMES, ALL OF THE WARNING LIGHTS WILL COME ON AND SAY THAT ALL THE SAFETY FEATURES INCLUDING, LKAS, BLIND-SPOT MONITOR, BRAKE HOLD, STEERING, ETC. SYSTEMS HAVE FAILED AND ALL WARNING/ERROR LIGHTS/MESSAGES WILL POP UP AND THEN WILL GO AWAY AFTER THE CAR HAS BEEN TURNED OFF FOR 10-15 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153416November 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
WHILE TRAVELING 75 MPH ON INTERSTATE MULTIPLE / ALL WARNING LIGHTS SUDDENLY ILLUMINATED ON DASH BOARD AND THE CAR PLACED ITSELF INTO NEUTRAL FROM DRIVE POSITION. UPON COMING TO REST CAR WAS PLACED INTO PARK ALONG SHOULDER AND WHEN DRIVE WAS SELECTED IT WOULD NOT ENGAGE. VEHICLE WAS TURNED OFF AND ALLOWED TO SIT FOR SEVERAL MINUTES BEFORE RESTARTING AGAIN. AGAIN IT WOULD NOT ALLOW TO GO INTO DRIVE. TOW TRUCK WAS DISPATCHED AND AFTER ABOUT 30 MINUTES CAR WAS ABLE TO SHIFT INTO DRIVE. VEHICLE WAS THEN DRIVEN ABOUT 1/8 MILE ALONG SHOULDER TO VISIBLE REAR STOP ENTRANCE. WE WAITED FOR TOW TO TRUCK TO ARRIVE. CAR WAS RESTARTED AND WOULD NOT ENGAGE INTO DRIVE OR NEUTRAL WHEN ATTEMPTING TO LOAD ONTO TOW TRUCK. AFTER SEVERAL ATTEMPTS NEUTRAL AND DRIVE EVENTUALLY ENGAGED. CAR WAS TAKEN TO NEAREST DEALER JUST BEFORE CLOSE BEFORE MAJOR HOLIDAY. RECIEVED CALL FROM DEALER STATING THAT THE CAUSE OF ALL THIS WAS DEAD BATTERY. UNKNOWN TO THEM BATTERY WAS REPLACED Y MONTHS PRIOR. ALSO I HAVE DTS REPORT SHOWING MULTIPLE MALFUNCTIONS AND ERRORS. I FEEL THAT IF ALL THIS CAN HAPPEN BY HAVING A DEAD BATTERY (THAT SOMEHOW ALLOWS YOU TO RESTART YOUR CAR MULTIPLE TIMES AFTER INITIAL MALFUNCTION) THIS IS A HUGE SAFETY CONCERN. I CALLED DEALERSHIP BACK AND ASKED THEM TO DOUBLE CHECK DIAGNOSIS AND ALSO CHECK ALTERNATOR BEING THAT THE BATTERY IS ONLY 6 MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150738November 10, 2018
UNKNOWN OR OTHER
I HAVE A 2015 ACURA TLX 4CYCLINDER 8 SPEED DCT BASE..VEHICLE HAVE A HEAVY VIBRATION IN GEAR AT STOP..THERE IS A HEAVY VIBRATION ON BRAKE PEDAL AND SEAT..THE WHOLE FRONT END IS SHAKING WITH HEAVY VIBRATION AND ENGINE RATTLE...TOOK CAR TO DEALER THE STATE THAT THEY FEEL THE VIBRATION IS BUT ITS THE CHARACTERISTIC OF THE CAR AND THERE IS NO FIX AT THIS TIME FROM ACURA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133573October 5, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
VSA AND ABS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132792October 1, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE DOES NOT START. TOTAL ELECTRIC FAILURE. NOT A BATTERY PROBLEM PER DEALER. STILL AT DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132805October 1, 2018
VISIBILITY/WIPER
MY CAR'S SUN ROOF SUDDENLY EXPLODED WHILE DRIVING ON A HIGHWAY - THE GLASS SHATTERED WITH A LOUD NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128338September 9, 2018
POWER TRAIN
WHEN STOP AT A TRAFFIC LIGHT. THE CAR GOES INTO AUTO- OFF MODE. WHEN THE LIGHT CHANGES GREEN AND YOU APPLY THE GAS. THE CAR SHIFTS TO NETRAUL AND WILL NOT GO INTO DRIVE.I HAVE TO SHUT THE CAR OFF AND TURN IT BACK ON. I HAVE HAD THIS HAPPEN THREE TIMES SINCE I PURCHASED THIS VEHICLE THREE WEEKS AGO. THE CAR HAS 29632 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128175September 7, 2018
POWER TRAIN
VEHICLE LUNGES FORWARD AFTER MAKING A COMPLETE STOP. IT'S VERY DANGEROUS AT STOP LIGHTS AND CROSSWALKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123308August 29, 2018
AIR BAGS, SEAT BELTS
AIRBAG AND SEATBELTS WARNING SIGN IS ON. STATES IT'S NOT COVERED UNDER WARRANTY. THIS HAPPENED TO A FEW OTHERS AS THERE ARE FORUMS ONLINE ABOUT THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122980August 28, 2018
STRUCTURE:BODY
SPONTANEOUS EXPLOSION OF THE SUNROOF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121786August 22, 2018
ENGINE
MY CAR LOST MOTIVE POWER WHILE DRIVING ABOUT 20-25 MILES PER HOUR ON A CITY STREET. I WAS TURNING TOWARDS THE RIGHT INTO A ROUNDABOUT WHEN THE CAR WOULD NOT ACCELERATE EVEN THOUGH I WAS PRESSING ON THE GAS PEDAL. THE CAR CONTINUED TO COAST FOR A FEW SECONDS AND THEN THE ENGINE STARTED AGAIN. I DO NOT THINK THE CAR WENT INTO NEUTRAL BECAUSE I DID NOT HAVE TO PUSH THE IGNITION START BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109824July 6, 2018
POWER TRAIN
THIS CAR LUNGES/JERKS WHILE THE TRANSMISSION IS CHANGING/SHIFTING GEARS WHEN IN SLOWER SPEEDS, IT ALSO FEELS LIKE YOU HAVE BEEN REAR ENDED WHEN COMING TO A COMPLETE STOP THEN LUNGES FORWARD WHILE IT HAS ALREADY COME TO A STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105232July 2, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. AFTER THE CONTACT STARTED AND EXITED THE VEHICLE, IT ROLLED BACKWARDS. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE WAS NOT ENGAGED. THE VEHICLE CAME TO A STOP WHEN IT STRUCK ANOTHER VEHICLE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11103701June 25, 2018
POWER TRAIN
MY CAR IS NOT SHIFTING CORRECTLY, ITS HESITATING AND MAKING A NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102472June 18, 2018
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2018 ACURA TLX. WHILE DRIVING AT AN UNKNOWN SPEED, ON THREE OCCASIONS, THE STEERING WHEEL SEIZED WHILE MAKING EITHER A LEFT OR RIGHT TURN. THE BRAKE PEDAL WAS APPLIED, BUT FELT STIFF AND FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. IN ADDITION, THE ELECTRICAL SYSTEM, EMISSION, TRANSMISSION, STABILITY CONTROL, ALL WHEEL ASSIST, BLIND SPOT, CRUISE CONTROL, AND LANE ASSIST INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ACURA OF MEMPHIS (2611 RIDGEWAY RD, MEMPHIS, TN 38119) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OVERHEATED AND THE AUTOMATIC START MALFUNCTIONED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED AND OPENED CASE NUMBER: 08586429. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 31,081. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098740May 30, 2018
UNKNOWN OR OTHER
I'M CONSISTENTLY GETTING LANE DEPARTURE WARNINGS ON MY CAR. THIS ERROR CAN HAPPEN RANDOMLY...IT MAY BE AFTER START OR I MAY BE DRIVING DOWN THE ROAD. THE DEALER'S RESOLUTION IS TO SIMPLY STOP AND START THE ENGINE...WHICH IN MOST CASES FIXES THE ISSUE. THE ONLY PROBLEM IS THAT THIS IS A SAFETY SYSTEM AND THIS SHOULD NOT BE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096519May 17, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THERE WAS A LOSS OF POWER. THE VEHICLE SHIFTED INDEPENDENTLY INTO NEUTRAL WHILE ON AN INCLINE AND ROLLED IN REVERSE TOWARDS ONCOMING TRAFFIC. THE CONTACT APPLIED THE HAZARD LIGHTS, AND TURNED THE VEHICLE OFF AND BACK ON. THE CONTACT THEN PARKED THE VEHICLE IN A PARKING AREA. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS: ACURA OF LYNNWOOD (21515 WA-99, LYNNWOOD, WA 98036, (425) 775-2925) AND ACURA OF BELLEVUE (13424 NE 20TH ST, BELLEVUE, WA 98005, (425) 644-3000) FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE MANUFACTURER ISSUED 79 TSBS ON THE POWER TRAIN; HOWEVER, THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V640000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091680May 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE ONBOARD SYSTEM CRASHED WHILE I WAS DRIVING. ALL THE WARNINGS ON THE DASH WENT OFF. THE CAR AUTOMATICALLY WENT INTO PARK. WHEN I PLACED THE CAR INTO DRIVE MODE THE PARKING BRAKE WOULD NOT DISENGAGE. I TURNED OFF AND ON MY CAR THE ISSUES PERSISTED. AFTER I TURNED OFF AND ON MY CAR A THIRD TIME THE CAR ALLOWED ME TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089921April 24, 2018
AIR BAGS
ON OR AROUND THE END OF MARCH OR FIRST OF APRIL 2018, I PURCHASED A ACURATLX 2016. IT WAS FROM AN INDIVIDUAL, BUT, HE HAD A CERTIFICATE OF 100% APPROVAL THAT EVERYTHING WAS PROPERLY WORKING FROM JERRY DAMSON ACURA DEALERSHIP IN HUNTSVILLE, AL. I TEST DROVE THE CAR AND FELL IN LOVE WITH IT. I PAID CASH FOR THE CAR, AND RECIEVED THE TITLE FROM HIM. MY MOTHER AND 4YR. OLD DAUGHTER WAS WITH ME. I PUT HER CAR SEAT IN THE BACK AND MY DAUGHTER AND I WERE ON OUR WAY HOME (APPROX.90 MILES) BUT, WE HAD TO STOP AT A GAS STATION FIRST THE CAR WAS ON EMPTY. I DROVE APPROX. 3 MILES AND I PULL IN TO THE GAS STATION. I DROVE UP TO THE PUMP AND PUT IT IN PARK. I HAVE NOT OPENED MY DOOR OR TURN OFF THE ENGINE. ALL OF A SUDDEN MY LEFT ARM AND SHOULDER WERE HURTING IN THE MOST INTENSE PAIN. MY DAUGHTER WAS SCREAMING AND MY MOTHER HAD PULLED UP BESIDE ME IN HER CAR. AND MY EARS ARE RINGING AND I COULD SEE MY MOTHERS LIPS MOVING AND HER HANDS ARE MOVING UP AND DOWN. I FINALLY ROLLED DOWN THE BACK WINDOW (WERE MY DAUGHTER WAS). SHE SAID WHITE SMOKE ROLLED OUT OF THE WINDOW AS I WAS OPENING IT. I HEAR HER SCREAMING ARE YOU OK - SOMEONE FIRED A SHOTGUN WE HAVE TO GET OUT OF HERE! AS I WAS LOOKING AROUND THIS WHITE SHEET COVERED MY SIDE OF THE CAR! THE DRIVER SIDE AIRBAG DEPLOYED! HOW COULD THIS HAVE HAPPENED! IT WAS CLEARED 100% APPROVAL BY AN ACURA DEALERSHIP - JERRY DAMSON - IN HUNTSVILLE, AL. PLEASE, PLEASE TELL ME HOW THIS COULD HAPPENED
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11089929April 24, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE GEARS SHIFTED HARD AND THE VEHICLE SHOOK VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (ACURA OF AVON, 75 ALBANY TURNPIKE, CANTON, CT 06019), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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