Acura MDX Complaints

3,381 consumer complaints on file.

#11617600October 1, 2024
ENGINE
The contact owns a 2020 Acura MDX. The contact stated while driving 65 MPH and attempting to stop, the brake pedal was depressed; however, the vehicle failed to respond, and the engine shut off unintendedly. The “Idle Stop” message was displayed on the instrument panel. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617395October 1, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving at approximately 25 mph with no vehicle in front of me and no objects in the road ahead of me, the automatic braking system suddenly and unexpectedly engaged and brought my vehicle to a near stop. This was sudden and unexpected and the vehicle behind me nearly collided with my vehicle. It also caused my head/neck to jolt forward and while I did not sustain an injury it was a significant “jolt”. The vehicle is available for inspection upon request. My safety and the safety of others was put at risk by my vehicle suddenly and unexpectedly braking automatically for no reason. This issue could easily cause collisions and injure me, my passengers, and occupants of vehicles driving behind my vehicle who may not be able to slow down or stop in my time when my vehicle automatically brakes suddenly and without warning, for no apparent reason. The problem has not yet been reproduced or confirmed by a dealer or independent service center. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. When the brakes suddenly engaged, the “Brake” warning flashed on the driver panel/screen in a yellow/orange color. There were no other warning lamps, messages, or other symptoms of the problem prior to the automatic braking system suddenly engaging for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616870September 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hopkins Acura of Fairfield (2459 Auto Mall Pkwy, Fairfield, CA 94533); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616897September 27, 2024
POWER TRAIN
The contact owns a 2017 Acura MDX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that previously the vehicle was parked and when the vehicle was started, the gear shifter was inoperable. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616212September 24, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2024 Acura MDX. The contact stated that while driving approximately 65 MPH a loud booming noise occurred as the glass sunroof exploded without impact. During the incident shards of glass fell into the vehicle's cabin making contact with both the driver and the second-row passenger. The son, who was seated in the second-row passenger seat sustained a laceration on the left arm which did not require medical treatment. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11615952September 23, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When the vehicle is idle, for instance at a light, it will shut down. It idles a little, goes into neutral and shuts completely down having to be restarted. I always turn off the automatic start on the vehicle after I start it, so it is not that. It has also done it while driving. It is very unsafe to be driving in traffic and have your vehicle shut down with no warning. Please advise on what actions should be taken to correct this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615983September 23, 2024
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel system, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615829September 22, 2024
ENGINE
The auto engine idle feature activated at a stoplight as normal, but when I lifted my foot from the brake to accelerate, the car shut down, shifted into neutral, and wouldn’t restart. This happenwd 3 times in the last two days , leaving me stalled in heavy traffic for several minutes before i can get the car started again. This is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615437September 19, 2024
VISIBILITY
The contact's wife owned a 2010 Acura MDX. The contact stated that while parked in his garage, the passenger's low beam headlamp was removed after it stopped illuminating. The contact observed then observed the driver's low beam heal lamp blinking. The contact stated after 10 minutes, he and his family observed a smokey odor in the house and retreated to the garage to inspect the origin of the odor. The contact then observed flames emanating from the passenger headlamp. The fire spread and within 45 minutes the entire house was engulfed in flames and the vehicle remained trapped under a collapsed roof. The fire was extinguished by the Fire Department and a police report was filed. The Fire Inspector determined that the fire originated from the vehicle. There were no injuries. The manufacturer was notified of the failure. The failure mileage was approximately 240,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11615272September 18, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615293September 18, 2024
ENGINE
I have the same issue but my vin does not meet the requirement. reading multiple forum and a lot of people having the same issue. NHTSA RECALL NUMBER:23V-751 MFR CAMPAIGN ID:OH6 CAMPAIGN DESCRIPTION:2016-20 MDX Conn Rod Inspect Recall RECALL DATE:11/08/2023 RECALL STATUS:17 Character VIN Required SUMMARY: American Honda Motor Co., Inc. (Honda) is recalling certain 2016-2020 model year MDX vehicles. Due to a manufacturing defect of the engine crankshaft, the connecting rod bearing can prematurely wear and seize. SAFETY RISK: If the connecting rod bearing seizes, the engine can be damaged and run improperly, stall, stop while driving, and/or not start, increasing the risk of a fire, crash or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615066September 17, 2024
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was informed by the dealer that the vehicles for sale or trade were being prioritized before repairing other vehicles. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614814September 16, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614158September 12, 2024
FUEL/PROPULSION SYSTEM
The car periodically loses power while driving. In traffic this has caused some very scary and hazardous incidents while vehicles zoom around us or as we attempt to make it to the shoulder of the road. We do not get warning lights when it happens. The dealer (Cincinnati Columbia Accura) has confirmed the fuel pump safety recall but has done nothing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614179September 12, 2024
AIR BAGS
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614231September 12, 2024
UNKNOWN OR OTHER
Open recall that still has not been repaired due to not knowing when parts will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614273September 12, 2024
ENGINE
Had engine failure in August of 2023 and had to replace the engine...in November of 2023 Acura had the Safety Recall due to engine failure. We contacted Acura and was told that our VIN had yet to be recalled and we are still waiting to get reimbursed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614218September 12, 2024
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
While driving the vehicle and while it was in motion, I received a wave of faults. The power steering, lane departure, brake system, brake hold system, vehicle stability assist, hill start assist, trailer stability, and adaptive cruise control all failed. Consequently, the steering wheel locked completely while the car was in motion. I couldn’t steer at all, and the car was in motion! I informed American Honda and the dealer, who informed me that “they had never heard of such a problem”, and that they were “unable to duplicate the issue” when the tow truck brought it into the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613839September 10, 2024
UNKNOWN OR OTHER
PAINT PEELING ON ROOF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613885September 10, 2024
FUEL/PROPULSION SYSTEM
Received recall notice Feb 2024 Tried 3 times to get fixed no fuel pump available yet This is a safety recall issue and should be fixed immediately Please help expediate this urgent issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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