2021 Hyundai Elantra Launch Quality Monitoring Process
Hyundai implemented a Launch Quality Monitoring Process (LQMP) for the 2021 Elantra to track customer and dealer feedback for over 100 days. This initiative aims to improve vehicle quality and proactively respond to the 'Voice of the Customer' (VOC), covering electrical systems, equipment, and…
What is the Hyundai Elantra Launch Quality Monitoring Process (LQMP)?
The Launch Quality Monitoring Process (LQMP) is a structured program implemented by Hyundai following the introduction of a new vehicle model. For the 2021 Hyundai Elantra, this process involves closely observing all customer and dealer activities for a minimum period of 100 days after its launch. This comprehensive monitoring helps Hyundai gather critical data on the vehicle's performance and owner experience.
Why is this monitoring important for vehicle quality?
The primary goal of the LQMP is to significantly improve model vehicle quality. By actively monitoring feedback and performance data, Hyundai can proactively identify and address potential issues. This process allows the manufacturer to respond effectively to the "Voice of the Customer" (VOC), ensuring that real-world experiences inform ongoing quality enhancements.
What systems and areas are monitored?
The LQMP for the 2021 Hyundai Elantra covers several key areas of the vehicle. This includes monitoring the ELECTRICAL SYSTEM, various EQUIPMENT components, and even aspects related to the OWNERS/SERVICE/OTHER MANUALs. This broad scope ensures that Hyundai can detect and analyze issues across different vehicle functions and user interactions.
How does this benefit 2021 Hyundai Elantra owners?
The Hyundai Elantra Launch Quality Monitoring process ultimately benefits owners by contributing to a more reliable and satisfying ownership experience. By addressing potential issues early in the vehicle's lifecycle, Hyundai aims to enhance the overall quality and durability of the 2021 Elantra. This proactive approach ensures that customer feedback leads directly to improvements, reinforcing Hyundai's commitment to quality for the 2021 Hyundai Elantra Launch Quality Monitoring.
Source: NHTSA ID 10185424
Frequently Asked Questions
- What is the Launch Quality Monitoring Process (LQMP)?
- The LQMP is Hyundai's program to monitor new vehicle models, like the 2021 Elantra, for at least 100 days after launch. It tracks customer and dealer feedback to improve vehicle quality.
- How long does the LQMP last for the 2021 Hyundai Elantra?
- The Launch Quality Monitoring Process for the 2021 Hyundai Elantra is conducted for a minimum of 100 days following the vehicle's launch.
- What does 'Voice of the Customer' (VOC) mean in the context of the LQMP?
- The 'Voice of the Customer' (VOC) refers to the feedback and experiences reported by vehicle owners and dealers. Hyundai uses this information during the LQMP to make proactive improvements to vehicle quality.
- What parts of the 2021 Hyundai Elantra are monitored under LQMP?
- The LQMP for the 2021 Hyundai Elantra monitors the ELECTRICAL SYSTEM, various EQUIPMENT components, and information related to the OWNERS/SERVICE/OTHER MANUALs to ensure comprehensive quality assessment.
What Hyundai Elantra owners report
Counted from the records in our database across 35 model years.
- 8,883
- Owner complaints
- 62
- Recalls
- 684
- Service bulletins
- 895
- Crashes reported
- 196
- Fires reported
- 735
- Injuries reported
The 2021 model year
162 complaints, the 20th most of 35 model years on file. Owners reported 8 crashes, 1 fire and 3 injuries for this year, which also has 7 recalls on file.
Electrical System and Equipment, the system this article covers, accounts for 1,159 of 8,883 complaints (13%), including 42 for 2021.
Complaints by model year
| 2001 | 315 | |
|---|---|---|
| 2002 | 342 | |
| 2008 | 315 | |
| 2010 | 380 | |
| 2011 | 433 | |
| 2012 | 654 | |
| 2013 | 1,324 | |
| 2014 | 388 | |
| 2017 | 770 | |
| 2021 | 162 |
Most-reported systems
- Engine — 1,680
- Air Bags — 1,337
- Steering — 1,152
- Electrical System — 1,110
- Service Brakes — 1,073
Latest recalls for the 2021 model year
- 24V879000 — Back Over Prevention (Nov 2024)
- 23V589000 — Electrical System (Aug 2023)
- 22V354000 — Seat Belts (May 2022)
Recent owner reports about electrical system and equipment
my car has 60,000 miles and the horns on the car have been replaced 3 times Hyundai issued an extended warranty for the horns on certain 2021-2025 model year ELANTRA, 2022-2025 model year ELANTRA N and 2021-2025 model year ELANTRA Hybrid vehicles' for the 10…
Read owner complaints →Vehicle was serviced to remediate Recall 271- backup camera replacement in January, 2025. In June 2026, vehicle is exhibiting the same issue. Rear camera is non functional in the following ways: 1.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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