2024 Honda Civic Front Wheel Bearing Noise Investigation

American Honda Motor Co., Inc. (AHM) has initiated an investigation into customer complaints regarding a specific type of noise emanating from the front wheel area of certain 2024 Honda Civic models. This effort, documented under NHTSA ID 11030673, aims to collect specific vehicle parts to thoroughly understand the root cause of this condition.

AHM is actively seeking vehicles that exhibit these symptoms to gather more information. This proactive approach is crucial for diagnosing potential issues and ensuring future vehicle reliability.

What Honda is Investigating

Honda is looking into reports of a distinct roaring noise originating from the front wheel area of certain 2024 Civic vehicles. This Honda Civic front wheel bearing noise may become more noticeable when the vehicle is turning. The investigation seeks to understand why these noises occur.

Customers have also reported a howling or grinding noise, particularly at highway speeds. AHM's goal is to collect affected parts before any repair attempts are made, allowing engineers to analyze the components in their original failure state.

Symptoms Owners May Experience

Owners of affected 2024 Honda Civic vehicles may notice several symptoms related to the front wheel area. The primary complaint is a "roaring noise" that can be heard while driving, especially when turning the vehicle. This suggests a potential issue with the front wheel bearings or related components.

Additionally, some owners might experience a "howling or grinding noise" when traveling at highway speeds. These noises indicate abnormal friction or wear within the wheel assembly. If you experience this Honda Civic front wheel bearing noise, it's important to note the conditions under which it occurs.

Vehicles of Interest (Qualifiers)

American Honda Motor Co., Inc. is specifically interested in 2024 Honda Civic vehicles that meet certain criteria for their investigation. These qualifiers ensure that the collected parts provide the most relevant data for analysis. The vehicle must not be a Type R trim model.

For a vehicle to be considered, the noise must have been definitively traced to the Front Wheel Bearing(s). Furthermore, there should be no prior replacement of key front-end components, including the FR Wheel bearing (part number 44300), FR hub (part number 44600), FR Splash Guard (part number 45255), or FR knuckle (part numbers 51211 or 51216).

It is also a requirement that no repair or disassembly of any parts related to this issue has been attempted. Finally, the vehicle must not have been involved in any collision. These conditions help ensure the integrity of the parts for Honda's analysis.

Important Information for Owners

This communication, identified by NHTSA ID 11030673, is a request for information and parts collection, not a recall or a standard repair bulletin. Honda is actively gathering data to understand a potential issue with the Honda Civic front wheel bearing noise.

Owners should be aware that if their vehicle meets the specified qualifiers, Honda may be interested in collecting parts for further study. This process helps Honda engineers identify the root cause of the noise and develop potential solutions for future vehicle improvements.

What to Do if Your Vehicle is Affected

If you own a 2024 Honda Civic and are experiencing a roaring, howling, or grinding noise from the front wheel area, and you believe your vehicle meets the qualifiers outlined above, you should contact your authorized Honda dealership. Explain the symptoms you are experiencing and mention that you are aware of Honda's investigation into the Honda Civic front wheel bearing noise.

Your dealership's personnel will then contact Honda's Technical Information & Support (TIS) group via email at [email protected] or by phone at 800-880-1072 (Monday-Friday, 6am-5pm PST). TIS will provide further instructions and record your vehicle information. If your vehicle is accepted as a candidate for parts collection, the referring dealer personnel may receive a VISA gift card as a gesture of appreciation from AHM.

Source: NHTSA ID 11030673