2024 BMW X5, X6 Headlight Return Bulletin TEC683

Important Warnings

BMW has issued a critical instruction regarding this parts bulletin: "Affected available inventory must not be sold." This means any headlights matching the specified criteria that are currently in dealer stock must be held and returned, not installed in vehicles or sold to customers.

What is BMW Parts Bulletin TEC683?

BMW Parts Bulletin TEC683, identified as C32-0924-0667, is a directive from BMW AG requesting the inspection and return of a specific headlight part. This bulletin, dated September 12, 2024, is a quality control measure to ensure that only compliant parts are used in vehicles. The bulletin specifically targets headlights produced in December 2021.

This action impacts both available inventory and parts that have already been delivered and shipped. Parts produced outside of December 2021 are considered acceptable for use. The focus of this bulletin is on maintaining the high quality standards expected from BMW, particularly for the 2024 BMW X5 headlight return process and the 2024 BMW X6 headlight return.

Affected Part Details

The specific headlight part number subject to this return request is 63 11 7 381 141. The bulletin clarifies that only parts produced in December 2021 are concerned. An example image provided in the bulletin shows a headlight assembly with the core part number "7 381141 - 07" and indicates how to identify the production month and year. This ensures that only the precise batch of headlights with potential quality concerns is returned.

Return Procedure for Dealers

Dealers are instructed to return all affected part(s) to their Regional Distribution Center (RDC). The return process requires submitting a YR26 damage claim, using BM2 as the order reason. It is crucial for dealers to include TEC683 in the text of their TEC claim. A valid BMW delivery and delivery item number must also be entered for the claim to be processed correctly. If a delivery number cannot be located, dealers should submit an IDS ticket to Parts Logistics>Returns>Claims>Quality>Claims for assistance.

Key Dates and Deadlines

BMW Parts Bulletin TEC683 is valid for a specific period, from September 12, 2024, through September 26, 2024. The deadline for filing a claim under TEC683 is September 26, 2024. Furthermore, all affected parts must be returned to the facing RDC no later than October 10, 2024. Dealers are advised to order the same part number if replacements are needed.

What This Means for Owners

While this bulletin is directed at BMW dealerships, it signifies BMW's commitment to quality for models like the 2024 BMW X5 and X6. If you own one of these vehicles, this bulletin indicates that BMW is proactively managing potential quality issues with components like headlights. Although no direct owner action is required, it assures that any replacement headlights installed by a dealer will meet the necessary quality standards, and potentially problematic parts are being removed from the supply chain. This ensures the integrity of your 2024 BMW X5 headlight return quality and overall vehicle safety.

NHTSA Source Citation

This information is based on BMW Parts Bulletin TEC683, NHTSA ID: 11008320.