2024 BMW X5, X6 Headlight Return Bulletin TEC683
BMW Parts Bulletin TEC683 instructs dealers to return specific headlights (part number 63 11 7 381 141) produced in December 2021 for 2024 BMW X5 and X6 vehicles. This affects available inventory and parts already shipped. Dealers must follow a specific return process and adhere to deadlines.
Si applica anche a
- BMW X6
- 2024
Important Warnings
BMW has issued a critical instruction regarding this parts bulletin: "Affected available inventory must not be sold." This means any headlights matching the specified criteria that are currently in dealer stock must be held and returned, not installed in vehicles or sold to customers.
What is BMW Parts Bulletin TEC683?
BMW Parts Bulletin TEC683, identified as C32-0924-0667, is a directive from BMW AG requesting the inspection and return of a specific headlight part. This bulletin, dated September 12, 2024, is a quality control measure to ensure that only compliant parts are used in vehicles. The bulletin specifically targets headlights produced in December 2021.
This action impacts both available inventory and parts that have already been delivered and shipped. Parts produced outside of December 2021 are considered acceptable for use. The focus of this bulletin is on maintaining the high quality standards expected from BMW, particularly for the 2024 BMW X5 headlight return process and the 2024 BMW X6 headlight return.
Affected Part Details
The specific headlight part number subject to this return request is 63 11 7 381 141. The bulletin clarifies that only parts produced in December 2021 are concerned. An example image provided in the bulletin shows a headlight assembly with the core part number "7 381141 - 07" and indicates how to identify the production month and year. This ensures that only the precise batch of headlights with potential quality concerns is returned.
Return Procedure for Dealers
Dealers are instructed to return all affected part(s) to their Regional Distribution Center (RDC). The return process requires submitting a YR26 damage claim, using BM2 as the order reason. It is crucial for dealers to include TEC683 in the text of their TEC claim. A valid BMW delivery and delivery item number must also be entered for the claim to be processed correctly. If a delivery number cannot be located, dealers should submit an IDS ticket to Parts Logistics>Returns>Claims>Quality>Claims for assistance.
Key Dates and Deadlines
BMW Parts Bulletin TEC683 is valid for a specific period, from September 12, 2024, through September 26, 2024. The deadline for filing a claim under TEC683 is September 26, 2024. Furthermore, all affected parts must be returned to the facing RDC no later than October 10, 2024. Dealers are advised to order the same part number if replacements are needed.
What This Means for Owners
While this bulletin is directed at BMW dealerships, it signifies BMW's commitment to quality for models like the 2024 BMW X5 and X6. If you own one of these vehicles, this bulletin indicates that BMW is proactively managing potential quality issues with components like headlights. Although no direct owner action is required, it assures that any replacement headlights installed by a dealer will meet the necessary quality standards, and potentially problematic parts are being removed from the supply chain. This ensures the integrity of your 2024 BMW X5 headlight return quality and overall vehicle safety.
NHTSA Source Citation
This information is based on BMW Parts Bulletin TEC683, NHTSA ID: 11008320.
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Frequently Asked Questions
- What is BMW Parts Bulletin TEC683 about?
- BMW Parts Bulletin TEC683 (C32-0924-0667) is a directive for dealers to inspect and return specific headlight assemblies, part number 63 11 7 381 141, that were produced in December 2021.
- Which headlight part number is affected by TEC683?
- The specific headlight part number affected by BMW Parts Bulletin TEC683 is 63 11 7 381 141. Only units produced in December 2021 are subject to this return.
- What is the deadline for returning affected headlights under TEC683?
- The deadline for filing a claim under TEC683 is September 26, 2024, and all affected parts must be returned to the Regional Distribution Center (RDC) no later than October 10, 2024.
- What should dealers do if they have affected headlights?
- Dealers must not sell affected inventory. They need to return the parts to their RDC using a YR26 damage claim with order reason BM2, ensuring TEC683 is included in the claim text. If a delivery number is missing, an IDS ticket should be submitted for assistance.
What BMW X5 owners report
Counted from the records in our database across 27 model years.
- 3,423
- Owner complaints
- 114
- Recalls
- 1,651
- Service bulletins
- 120
- Crashes reported
- 159
- Fires reported
- 132
- Injuries reported
The 2024 model year
145 complaints, the 10th most of 27 model years on file. Owners reported 9 crashes, 1 fire and 3 injuries for this year, which also has 8 recalls on file.
Visibility/Wiper, the system this article covers, accounts for 34 of 3,423 complaints (1%), including 3 for 2024.
Complaints by model year
| 2001 | 160 | |
|---|---|---|
| 2006 | 195 | |
| 2008 | 235 | |
| 2009 | 157 | |
| 2011 | 331 | |
| 2012 | 295 | |
| 2013 | 162 | |
| 2015 | 152 | |
| 2019 | 194 | |
| 2024 | 145 |
Most-reported systems
- Engine — 749
- Air Bags — 663
- Electrical System — 587
- Power Train — 475
- Fuel/Propulsion System — 335
Latest recalls for the 2024 model year
- 26V422000 — Service Brakes, Hydraulic (Jul 2026)
- 24V739000 — Electronic Stability Control (Esc) (Oct 2024)
- 24V697000 — Electronic Stability Control (Esc) (Sep 2024)
Recent owner reports about visibility/wiper
Read owner complaints →The driver's side and front passenger's mirror has a reflection from the trim of the a/c vent and is obstructing my view. The dealership will not replace the trim under warranty. It is a new car.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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