2022-2023 BMW Tailgate Creaking/Groaning Sound TSB

Symptoms of a Noisy Tailgate Actuator

Owners of certain 2022-2023 BMW vehicles may notice an unusual "creaking/groaning sound" when operating their vehicle's tailgate. This noise specifically occurs upon opening and closing the tailgate. The sound originates from the tailgate actuator, indicating a potential issue with this component. This symptom is detailed in a manufacturer communication, NHTSA ID 10238081, which applies to models including the 2022 BMW X5 manufacturer_communication.

Affected Component

The source of the "creaking/groaning sound" has been identified as the tailgate actuator. This component is part of the vehicle's STRUCTURE:BODY:TAILGATE system, responsible for the automated opening and closing of the rear hatch.

Diagnosis and Trigger Conditions

The creaking or groaning sound is typically reproduced "upon opening and closing the tailgate." This means the noise is most likely to be heard during the active movement of the tailgate, rather than when it is stationary. Technicians would likely test the tailgate operation multiple times to confirm the presence and source of the noise.

Repair Procedure Summary

While the specific repair steps are not detailed in the summary of this manufacturer communication, the issuance of NHTSA ID 10238081 indicates that BMW has provided guidance to dealerships on how to address the "creaking/groaning sound" from the tailgate actuator. Typically, such communications outline diagnostic procedures and potential remedies, which could involve lubrication, adjustment, or replacement of the affected tailgate actuator.

What Owners Should Do

If your 2022-2023 BMW vehicle, including a 2022 BMW X5 manufacturer_communication, exhibits a "creaking/groaning sound" when the tailgate is opened or closed, it is recommended to schedule an appointment with an authorized BMW service center. Inform the service advisor about the specific noise and when it occurs. Reference manufacturer communication NHTSA ID 10238081, as this document provides technicians with the necessary information to diagnose and resolve the issue.

Source: NHTSA Manufacturer Communication 10238081