2022-2025 Audi Headliner/Sunroof Noise TSB 2044417/10

Audi has issued Technical Service Bulletin (TSB) 2044417/10 to address customer complaints regarding various noises emanating from the headliner and sunroof area in a wide range of 2022-2025 Audi models. This bulletin, dated January 30, 2024, supersedes an earlier TSB, Group 70 number 23-81, and provides a detailed repair procedure to eliminate the Audi headliner sunroof noise.

Symptoms

Owners may notice a distinct "rattle is heard from the headliner area" or other general "noises from headliner/sunroof area." These sounds can be particularly noticeable while driving, especially over uneven surfaces, and can be a persistent annoyance.

Diagnosis / Trigger Conditions

To accurately diagnose the source of the Audi headliner sunroof noise, technicians are instructed to perform a test drive, ideally with the customer present, to duplicate the noise. Applying pressure to different areas of the headliner around the sunroof's perimeter can help confirm the root cause. If applying pressure temporarily eliminates the noise, it confirms that the issue stems from movement in the headliner or sunroof frame components.

Repair Procedure Summary

The repair procedure outlined in TSB 2044417/10 focuses on securing the headliner and sunroof frame components to prevent movement and eliminate the Audi headliner sunroof noise. The steps include:

1. Initial Test Drive: Confirm the noise and its origin by test driving the vehicle.
2. Headliner Removal: The headliner must be carefully removed to access the underlying clips and sunroof frame.
3. Tape Application to Clips: Webbing adhesive tape, specifically part number D 004350A2, is applied underneath the clips that attach the headliner to the sunroof frame. This tape acts as a cushion to prevent rattling.
4. Clip Reinstallation: The clips are then reinstalled securely.
5. Tape Application to Sunroof Frame Lip: Additional webbing adhesive tape is applied to the sunroof frame lip at each clipping point.
6. Tape Application to Sunroof Frame Plates: Two additional contact points at the front sunroof frame plates, which can also be a source of noise, receive webbing adhesive tape between their sections on both the right and left sides.
7. Final Test Drive: A final test drive is performed to ensure the noise has been successfully eliminated.

Required Parts

The primary part required for this repair is:

• D 004350A2: Webbing Adhesive Tape (quantity 0.1)

Technicians should also check with their Parts Department and/or ETKA for any additional fasteners, bolts, nuts, and screws as needed per the repair manual.

Warranty Information

This repair is covered under warranty with specific claim details:

• Claim Type: 110 (Up to 48 Months/50,000 Miles) or G10 for CPO (Certified Pre-Owned) Covered Vehicles.
• Service Number: 7084
• Damage Code: 0020
• Labor Operations:
  • Headliner remove + reinstall: 7084 09XX
  • Apply fleece tape to headliner clips and sunroof frame plates: 7084 2499 (30 Time Units)
• Diagnostic Time: GFF (no allowance)
• Road Test Times:
  • Road test prior to service procedure: 0121 0002 (10 Time Units)
  • Road test after service procedure: 0121 0004 (10 Time Units)
• Claim Comment: "As per TSB 2044417/10"

If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.

What Owners Should Do

If you are experiencing an Audi headliner sunroof noise or rattling from your headliner or sunroof area in your 2022-2025 Audi model, it is recommended to schedule an appointment with an authorized Audi dealership. Reference TSB 2044417/10 when discussing the issue with your service advisor to ensure the correct diagnostic and repair procedures are followed.

NHTSA ID: 10249581