Boletín de servicio

2023-2024 Audi Q8 Control Module Coding Failure TSB

This Technical Service Bulletin (TSB) 2071338/2 from Audi addresses a specific issue where a replacement control module cannot be successfully coded in certain 2023-2024 Audi Q8 and other models. The problem manifests as a 'Coding not successful' message.

Byeditor marcus weber2024 Audi Q8
2024 Audi Q8 — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 10244324
TSB 2071338/2TSB 23-72Audi control module coding failure"Coding not successful""005F Information electronics 1"2024 Audi Q8 control module codingMLBevo gen 1MLBevo gen 2Diagnostic address 0001Diagnostic address 0002
Audi A4
2024
Audi A4 allroad
2024
Audi A5
2024
Audi A6
2024
Audi A6 allroad
2024
Audi A7
2024
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Audi e-tron GT
2024
Audi Q5
2024
Audi Q5 e
2024
Audi Q7
2023–2024
Audi Q8
2023
Audi RS 5
2024
Audi RS 6 Avant
2024
Audi RS 7
2024
Audi RS e-tron GT
2024
Audi RS Q8
2023–2024
Audi S4
2024
Audi S5
2024
Audi S6
2024
Audi S7
2024
Audi S8
2024
Audi SQ5
2024
Audi SQ7
2023–2024
Audi SQ8
2023–2024

Introduction to Audi Control Module Coding Failure

Audi has released Technical Service Bulletin (TSB) 2071338/2, superseding TSB 23-72, to address a specific issue where a replacement control module cannot be successfully coded. This problem affects various 2023-2024 Audi models, including the 2024 Audi Q8. The TSB details a temporary remote coding solution required due to ongoing backend system updates.

This bulletin is crucial for technicians and owners alike, as it outlines the necessary steps to resolve the "Coding not successful" message that appears after a control unit has been replaced. The temporary nature of this solution means that once backend updates are complete, the normal replacement process will resume, and this TSB will be retired.

Symptoms of Coding Failure

The primary symptom of this issue is the inability to complete the replacement test plan after a new control unit has been installed. Technicians will observe an error message during the module programming process.

The specific error message displayed is:

  • "Coding not successful"
  • "The coding of the following control module could not be performed: 005F Information electronics 1"

This indicates that the ODIS diagnostic system cannot finalize the coding for the newly installed module, preventing the vehicle from operating correctly. This is the core of the 2024 Audi Q8 control module coding issue.

Affected Control Units

This TSB applies to a wide range of control units across different Audi platforms, specifically MLBevo gen 1 and MLBevo gen 2. If a control module not listed below fails to code, this TSB does not apply, and normal diagnostic procedures should be followed.

MLBevo Gen 1 (A4, A5, Q5)

Diagnostic Address Module Designation
0001 Engine Engine control unit
0002 Gearbox Gearbox control unit - AL

MLBevo Gen 2 (A6, A7, A8, Q7, Q8, Q8 e-tron, e-tron GT)

Diagnostic Address Module Designation
0001 Engine Engine control unit or drive system control unit
0002 Gearbox Gearbox control unit - DL
0003 ESC Brake control system
0013 ACC LRR Adaptive cruise control (long-range radar master)
0015 SC Safety computer 1b
0015 SC2 Safety computer 2
0019 GW3 Mid 3.1 UNECE GW Mid-G2-S-9-8A-4B, GW Mid-G2-S-4-8A-4B, GW Mid-G2-S-4-8A, GW Mid-G1-S-4-8A, GW Mid-G1-S-4-4A
0023 EBKV (EBS) Electromechanical brake servo (iBooster)
002B ELV (ESCL) Steering column lock
0044 EPS (APA) Electronic power steering
0046 BCM2 Body Control Module 2 (convenience system central module)
0051 LE Power electronics PWR 560A
005F ZR MIB3 (ORU-enabled)
0069 AAG Trailer hitch module
0075 ConBox Connectivity box
008B ACC2 LRR Adaptive cruise control (long-range radar slave)
008C BMC Battery Management Controller
00A5 BVS Image processing control unit, MLBevo gen. 1
00AE TBox Telemetry diagnostic control unit
00C0 aSound Active exterior sound
00C5 TME Thermal Management for electric vehicles
00C6 OBC Charging electronics (on-board charger) 7.2kW
00C6, 8113 OBC Charging electronics (on-board charger) 11kW C-BEV
00CB HAL Rear wheel steering
0616 INRUE_NGS / IRUE Interior monitoring/tilt sensor
06EB NFC_TGS NFC reader for driver door handle
070B NFC_MiKo NFC reader for phone box/centre console
8107 DDA Digital roof aerial Aerial module

Important Warnings for Owners and Technicians

Audi emphasizes several critical points to ensure the successful resolution of this 2024 Audi Q8 control module coding issue:

  • Module Applicability: If a module not listed in the above tables is failing to code, this TSB does not apply. Technicians should proceed with standard diagnostic procedures.
  • ODIS Status: Technicians are explicitly instructed: "DO NOT have ODIS started at this point" before the remote coding session begins. Starting ODIS prematurely can cause delays.
  • Preparation is Key: Lack of proper preparation for the remote coding session will result in delays and potential rescheduling. This includes having all required software installed and hardware connected.

Diagnosis and Trigger Conditions

The condition is triggered when a replacement control unit is installed, and the subsequent attempt to complete the replacement test plan fails. This results in the "Coding not successful" message, specifically referencing "005F Information electronics 1" as the module that could not be coded. This indicates a communication or compatibility issue during the coding process that requires manufacturer intervention.

Repair Procedure Summary: Remote Coding Session

To resolve the 2024 Audi Q8 control module coding problem, a remote coding session with Audi manufacturer assistance is required. This process involves several preparatory steps and a collaborative session between the technician and an Audi representative.

Preparation Steps

  1. Install Vector Remote Access Point: Technicians must install the Vector Remote Access Point software. The installation file, VectorRemoteAccessPoint2.1.3.msi, is downloaded from https://portal.vector.com/shared/55185888-4f70-4b99-beef-0cb2aff8e127. If the file downloads with a ".txt" extension, it must be renamed by deleting the ".txt" extension.
  2. Install Microsoft Teams: The Microsoft Teams application must be installed on the scan tool. It can be downloaded from https://www.microsoft.com/en-us/microsoft-teams/group-chat-software.
  3. Schedule Coding Session: An email must be sent to [email protected] with the subject "USA - Remote coding Support – VIN" and a body containing the VIN, affected module address, whether the module is on hand or on order (with expected arrival date if applicable), the technician's name and phone number, and the dealer code. It is recommended to order the module ahead of the session if possible.
  4. Pre-session Checklist: Before the scheduled session, ensure:
    • A battery maintainer is connected to the vehicle.
    • The ODIS tester is running the latest software level.
    • The new module is already installed in the vehicle.
    • The diagnostic head is hardwired between the vehicle and the ODIS tester.
    • The ODIS tester is hardwired to an internet access point.
    • A wired headset with a microphone is connected to the scan tool.
    • Crucially, ODIS must not be started at this point.

Remote Coding Session Steps

  1. Connect to Teams: The technician connects to the Microsoft Teams session using the link provided by Audi.
  2. Start Vector Access Point: The Vector Remote Access Point software is started on the ODIS tester.
  3. Share Session Details: The Session ID and Password from the Vector Access Point are copied and pasted into the Teams chat window.
  4. Audi Remote Coding: An Audi representative will perform the initial coding of the module remotely using the Vector Remote Access Point.
  5. Start ODIS Diagnosis: Once instructed by the Audi representative, the technician starts a new ODIS "Diagnosis" Session.
  6. Collaborate: The technician works with the Audi representative throughout the remainder of the coding process.
  7. Post-Coding Work: After the remote coding session is complete, any other necessary subsequent work can be carried out.

Required Tools and Software

Successful resolution of this TSB 2071338/2 issue requires specific tools and software:

  • Microsoft Teams: Software for remote communication.
  • Vector Remote Access Point: Software for remote access to the vehicle's diagnostic interface.
  • Wired headset with microphone: For clear communication during the remote session.
  • VAS 6160/VAS 6150: An ODIS tester running the current version of ODIS (Windows 10).

Warranty Information

Warranty claims for this procedure, identified by TSB 2071338/2, are subject to the Audi Warranty Policies and Procedures Manual.

  • Claim Type: 110 (Up to 48 Months/50,000 Miles) or G10 (for CPO Covered Vehicles, requiring owner verification).
  • Service Number: Use the service number that matches the module replaced.
  • Damage Code: 00XX.
  • If the vehicle is outside of any warranty, this Technical Service Bulletin is for informational purposes only.

Source: NHTSA ID: 10244324, TSB 2071338/2

Galería

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Frequently Asked Questions

What is Audi TSB 2071338/2 about?
Audi TSB 2071338/2 addresses a problem where a replacement control module cannot be successfully coded in certain 2023-2024 Audi models, including the 2024 Audi Q8. It outlines a temporary remote coding procedure to resolve the issue.
Which Audi models are affected by the control module coding issue?
This issue affects various 2023-2024 Audi models across MLBevo gen 1 (A4, A5, Q5) and MLBevo gen 2 platforms (A6, A7, A8, Q7, Q8, Q8 e-tron, e-tron GT), as detailed in the TSB.
What does the error message "Coding not successful: 005F Information electronics 1" mean?
This specific error message indicates that the ODIS diagnostic system was unable to finalize the coding for the '005F Information electronics 1' control module after it was replaced, requiring a special remote coding procedure outlined in TSB 2071338/2.
Can I fix the 2024 Audi Q8 control module coding issue myself?
No, this issue requires a specialized remote coding session performed by an authorized Audi technician with direct assistance from an Audi manufacturer representative. It involves specific software, tools, and a collaborative process.
Is the remote coding session covered under warranty?
Warranty coverage for this procedure, as per TSB 2071338/2, is subject to the Audi Warranty Policies and Procedures Manual. It typically falls under Claim Type 110 (up to 48 months/50,000 miles) or G10 for CPO vehicles. If your vehicle is outside of warranty, the bulletin serves as informational guidance.

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