2022-2026 Audi MIB3 Navigation Database Reinstallation TSB

Owners of 2022-2026 Audi vehicles equipped with the MIB3 infotainment system may encounter problems with their navigation database, leading to error messages or a complete loss of navigation functionality. This Technical Service Bulletin (TSB) 2062115/13 outlines the procedure for technicians to reinstall the navigation database, ensuring proper operation of the MMI system.

Symptoms

Owners might notice the following issues with their MIB3 navigation system:

• An "error message" displayed related to navigation, communication, or entertainment functions.
• The navigation system showing "functionality -> no function" when attempting to "select navigation mode (NAV)".
• General issues with the navigation unit or trip recorder.

These symptoms are typically indicative of a software issue within the MIB3 MMI system's navigation database.

Important Warnings

Audi has issued specific warnings for technicians and owners regarding this procedure:

• Do not use Internet Explorer to download the necessary files for this TSB. Only Edge, Firefox, Chrome, or Safari should be used.
• If this TSB is performed in conjunction with recall 91DZ, the standard warranty instructions for this TSB do not apply, as reimbursement will be handled under the scope of that recall.
• Technicians should only delete the navigation database if explicitly instructed by another TSB or by Technical Assistance Center (TAC).
• The USB-C flash drive containing the navigation data should be kept as a workshop tool. It is not required to call into TAC or re-download the data if the drive has already been prepared. If an updated navigation database becomes available, it will automatically install via an online update after the initial database installation.

Repair Procedure Summary

The repair involves downloading the latest navigation database, preparing a USB-C drive, and then using the ODIS diagnostic system to erase the old database and install the new one. This process ensures the Audi e-tron navigation database and other affected models are correctly updated.

1. Download Navigation Data: Obtain the current MIB3 Navigation database files from the official Audi download link provided in the TSB. Download both files to the PC's C drive.
2. Prepare USB-C Drive: Acquire a 64GB or larger USB-C drive. Right-click the USB-C icon, select format, and choose "NTFS" as the file system. Formatting will erase all existing files on the drive. Note that if the drive is formatted in FAT32, it might not be possible to update the vehicle.
3. Extract and Copy Files: Use a file extraction tool like 7-zip to extract the downloaded NAV files. Copy the extracted folders, including "Data" and "Meta," directly to the root directory of the NTFS-formatted USB-C drive. Files must not be placed in a subfolder.
4. Eject USB-C Drive: Safely eject the USB-C drive from the computer.
5. Delete Existing Database (ODIS): In ODIS, navigate to Guided Fault Finding/Guided Functions. Execute the test plan: Self test >> Diagnostic capable system >> 005F - Information Electronics Control Module 1 -J794- (MIB2+ or MIB3) >> 005F - Information Electronics 1, functions / 005F - Basic Setting. Within the basic settings program, select the function "Erase navigation databank or Partitions of internal memory" and choose the "Navigation data bank value." This process usually takes less than 3 seconds.
6. Vehicle Sleep Cycle: End the diagnostic session and allow the vehicle to enter a sleep cycle.
7. Install New Database: Turn the ignition back on and wait a few minutes for all MMI functions to initialize. Insert the prepared USB-C drive into the vehicle. The MMI should automatically detect the new navigation database and prompt the user to install it. Alternatively, navigate to MMI Settings >> system maintenance >> software update to initiate the installation.
8. MMI Reset: Once the update is complete, perform an MMI reset by pressing and holding the on/off button for approximately 10 seconds.
9. Final Steps: Unplug the USB-C drive. The navigation map should now be displayed, and the navigation feature will be fully functional.

If the MMI does not detect the USB-C drive, re-insert it several times or try using a different USB-C drive.

Required Tools or Parts

To perform this service, technicians will need:

• A USB-C Flash Drive, 64GB or larger (locally sourced).

Warranty Information

Warranty claims for this procedure must adhere to the Audi Warranty Policies and Procedures Manual. Claims are subject to review and audit by Audi Warranty. If the vehicle is outside of its warranty period, this TSB serves as informational guidance only.

• Service Number: 9196
• Damage Code: 0039
• Labor Operations:
  • Program display and operating control unit: 9196 2599 (20 TU)
  • Check and adjust display and operating control unit: 9196 0599 (10 TU)

This TSB (2062115/13) supersedes or relates to previous revisions, including those from January 13, 2025 (Revision 12) and September 20, 2023 (Revision 11), which updated details such as USB-C drive size requirements. It also references TSB 2037809, "91 MIB: MMI navigation map update 'How-to guide'."

---

Source: NHTSA ID: 11015735