Boletín de servicio

2025 Audi A5/S5 Convenience Close Function Not Working TSB

Audi Technical Service Bulletin 2079931/2 addresses a condition where the convenience close function via the door handle sensor does not work on certain 2025 Audi A5 and S5 models. A software update is available to reactivate this feature.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2025 Audi A5
2025 Audi A5 — Audi A5 convenience close
Editorial illustration generated for this article.
2079931/220796902079931convenience close function via the sensor on the door handle does not workconvenience close function via the sensor on the door handle sensor does not workTechnical Product Information 2079931door handle sensorVehicle Electrical System Control Module - J519 (HCP4)03.10.00/C (28.13.01) KD2Audi A5 convenience close function
Audi S5
2025

Symptoms

Owners of affected 2025 Audi A5 and S5 vehicles might notice that the Audi A5 convenience close function, which operates via the sensor on the door handle, is not working as expected. The primary symptom reported is that the "convenience close function via the sensor on the door handle does not work."

Technical Background

Audi has identified that the convenience close function was deactivated for certain vehicles manufactured after April 23, 2025. This deactivation was a temporary measure. The manufacturer plans to reactivate this function in production for vehicles built from approximately week 38 of 2025 onwards.

Diagnosis and Repair

To address the non-functional Audi A5 convenience close feature, technicians are instructed to first check for the visibility of TSB 2079690, specifically regarding the "00 Combined software update 03.10.00/C (28.13.01) KD2." If this software update is applicable to the vehicle, it must be performed as described in TSB 2079690.

Following the software update, a specific test program named "Technical Product Information 2079931" must be run. This program can be accessed through the diagnostic system under the path: "0009 - Vehicle Electrical System Control Module - J519 (HCP4) -> 0009 - Vehicle Electrical System Control Module, Technical Product Information -> Technical Product Information 2079931."

Important Warnings

This Technical Service Bulletin 2079931/2 is primarily informational if the vehicle is outside of its warranty period. Owners should be aware that while the fix is a software update, warranty coverage may vary based on the vehicle's status.

Owner Action

If you own a 2025 Audi A5 or S5 and are experiencing issues with the convenience close function, it is recommended to contact your authorized Audi dealership. Inform them about the symptom and reference Technical Service Bulletin 2079931/2. The dealership will be able to perform the necessary software update and diagnostic procedures to restore the functionality. This repair is typically covered under the vehicle's warranty.


Source: NHTSA ID: 11027395

Frequently Asked Questions

What is the problem addressed by Audi TSB 2079931/2?
Audi Technical Service Bulletin 2079931/2 addresses a condition where the "convenience close function via the sensor on the door handle does not work" on certain 2025 Audi A5 and S5 models.
Which Audi models are affected by the convenience close function issue?
This issue primarily affects 2025 Audi A5 and S5 vehicles. The convenience close function may be deactivated due to a software condition.
How is the convenience close function issue resolved?
The resolution involves a software update. Technicians will check for and apply the software update described in TSB 2079690, followed by running a specific test program called "Technical Product Information 2079931" to reactivate the feature.
Will I have to pay for the repair for the Audi A5 convenience close issue?
If your 2025 Audi A5 or S5 is still under warranty, this software update and repair procedure should be covered by Audi. However, if the vehicle is outside of its warranty period, the Technical Service Bulletin states it is for informational purposes only, implying potential charges.

What Audi A5 owners report

Counted from the records in our database across 19 model years.

377
Owner complaints
22
Recalls
4,447
Service bulletins
9
Crashes reported
3
Fires reported
6
Injuries reported

The 2025 model year

9 complaints, the 10th most of 19 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 2 recalls on file.

Electrical System, the system this article covers, accounts for 82 of 377 complaints (22%), including 3 for 2025.

Complaints by model year

Model years with the most complaints for the Audi A5
200911
201050
201139
201236
201338
201429
201838
201912
202060
20259

Most-reported systems

  1. Air Bags — 91
  2. Electrical System — 82
  3. Engine — 68
  4. Steering — 27
  5. Back Over Prevention — 18

Latest recalls for the 2025 model year

  • 25V899000 — Seat Belts (Dec 2025)
  • 25V638000 — Seat Belts (Sep 2025)
All 2025 recalls →

Recent owner reports about electrical system

13 Jun 25 2100 hrs - Auto went thru multiple of errors and transmission would not go into gear, electric door locks released all emergency pull handles and car was not able to move. Called Audi Emergency Service.

2025 Audi A5 owner, Dec 2025
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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