Boletín de servicio

2023-2024 Audi A3, A4, A5, Q3, Q5 Common Issues

Audi has released an internal analysis list detailing several common issues affecting 2023-2024 Audi A3, A4, A5, Q3, and Q5 vehicles. These include diagnostic trouble codes like P045600 for gas cap leaks and P013B00 for O2 sensor malfunctions, as well as MIB3 infotainment system glitches and…

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2023 Audi A5
2023 Audi A5 — Audi common issues
Editorial illustration generated for this article.
P045600P013B00Audi On-car analysis list from September, 10 2024NHTSA ID 11009221Gas cap seal deformedO2 Sensor P013B00MIB3 - Stuck on loading user information when booting upRoof panel buttons inoploading user information screenDome light buttons unresponsive or come on with no input
Audi A3
2024
Audi A4
2023–2024
Audi A5
2024
Audi Q3
2024
Audi Q5
2023–2024

Audi has released an internal communication, the "Audi On-car analysis list from September, 10 2024", outlining several Audi common issues identified in various 2023-2024 models. This document serves as a guide for technicians, detailing specific symptoms, associated diagnostic trouble codes (DTCs), and initial steps for addressing these concerns. It covers issues ranging from minor component malfunctions to infotainment system glitches.

This analysis list is crucial for understanding potential problems that owners of 2023-2024 Audi A3, A4, A5, Q3, and Q5 vehicles might encounter. It provides insights into the diagnostic process and the recommended course of action for each identified problem.

Symptoms and Fault Codes

The "Audi On-car analysis list from September, 10 2024" details several distinct issues. Each problem is described with its symptoms and, where applicable, the specific diagnostic trouble code (DTC) that may be present.

Gas Cap Seal Deformed (DTC P045600)

Owners of 2023-2024 Audi A4, A5, and Q5 models may experience a check engine light related to a Gas cap seal deformed condition. The associated fault code is DTC P045600 (very small Leak) Leak Detected). If this code is present, technicians are advised to visually inspect the gas cap seal for any signs of deformation. For further guidance, a Technical Assistance Center (TAC) case should be opened with the requested information provided.

O2 Sensor Malfunction (DTC P013B00)

For 2023-2024 Audi A5 and Q5 vehicles equipped with DPAA or DPVA engines, an issue with the O2 sensor may arise, indicated by DTC P013B00 (Sensor Bank1-Sensor2 Slow Response - Lean to Rich). Before any work is performed on the vehicle, technicians must verify the presence of this specific DTC. Following verification, contact with the TAC is required for further instructions, with a potential for onsite assistance.

MIB3 Stuck on Loading User Information

Some 2024 Audi A3 and Q3 models may experience their MIB3 infotainment system getting Stuck on loading user information when booting up. The primary symptom is the screen being stuck at the `

Frequently Asked Questions

What should I do if my 2023-2024 Audi A4, A5, or Q5 has a check engine light for DTC P045600?
If your Audi A4, A5, or Q5 displays DTC P045600, indicating a "very small Leak" detected, you should check your gas cap seal for deformation. Contact your Audi dealer or the Audi Helpline for further assistance, as per the "Audi On-car analysis list from September, 10 2024".
My 2024 Audi A3 or Q3 MIB3 system is stuck on "loading user information". What does this mean?
This indicates a known issue where the MIB3 infotainment system gets stuck on the "loading user information" screen during bootup. User interaction is not possible, though the backup camera should still function. Audi advises technicians to contact TAC for possible data logger installation. You should contact your Audi dealer if you experience this specific Audi common issues symptom.
Are there any known issues with the O2 sensor in 2023-2024 Audi A5 and Q5 models?
Yes, the "Audi On-car analysis list from September, 10 2024" mentions an O2 Sensor issue with DTC P013B00, specifically "Sensor Bank1-Sensor2 Slow Response - Lean to Rich," affecting 2023-2024 Audi A5 and Q5 vehicles with DPAA or DPVA engines. Technicians are advised to verify the DTC and contact TAC for further instructions. Owners should seek professional diagnosis.
What should I do if my Audi's dome or sunroof buttons are unresponsive?
If your dome light buttons are unresponsive or come on with no input, or your sunroof buttons are unresponsive, this indicates a known issue described in the Audi analysis list. While the document refers to a worksheet for instructions, as an owner, your best course of action is to contact your Audi dealer for diagnosis and repair.

Otras revisiones de este TSB

What Audi A5 owners report

Counted from the records in our database across 19 model years.

377
Owner complaints
22
Recalls
4,447
Service bulletins
9
Crashes reported
3
Fires reported
6
Injuries reported

The 2023 model year

8 complaints, the 13th most of 19 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year.

Complaints by model year

Model years with the most complaints for the Audi A5
200911
201050
201139
201236
201338
201429
201838
201912
202060
20238

Most-reported systems

  1. Air Bags — 91
  2. Electrical System — 82
  3. Engine — 68
  4. Steering — 27
  5. Back Over Prevention — 18

Recent owner reports

In mid May, 2025 I noticed at slow speed, a loud thumping noise was coming right rear of car. I brought it to the dealer on May 19, 2025. I was told to wait for analysis of the problem.

2023 Audi A5 owner, Jun 2025

I have had multiple issues with this vehicle. After having it for a few months while on a road trip the car begin high pitched beeping and several warning lights displayed with messages stating Audi pre sense malfunction: contact customer service/ AES/AEB…

2023 Audi A5 owner, May 2025
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

Related Articles

2016-2026 Audi Upper Link Rumbling Noise TSB

Audi Technical Service Bulletin 2060855/4 details a common complaint of rumbling, thumping, or chattering noises from the front suspension. This TSB provides diagnostic steps and a repair procedure for damaged upper link rubber mountings in various 2016-2026 Audi models.

2021-2026 Audi A4/A5/RS5/S5 Steering Parts Return Notice

Audi has issued Special Notice SM 26-2025, instructing dealers to return specific steering component part numbers produced within a defined date range. This measure ensures that only compliant parts are available for customer vehicles.

2021-2025 Audi Active Lane Assist Malfunction TSB

Audi has issued Technical Service Bulletin 2061932/10 for 2021-2025 A4, A5, S4, S5, RS 5, Q5, and SQ5 models. It addresses the 'Audi Active Lane Assist: fault!' message and DTC U112300, which can disable driver assistance features. The fix involves replacing the capacitive steering wheel.

2022-2025 Audi A5, S4, S5 Continental Tire Safety Recall

Audi has issued a safety recall (NHTSA 24T009, Audi recall code 44CT) for certain 2022-2025 A5, S4, and S5 models equipped with specific Continental ProContact GX AO tires. These tires may develop tread separation, increasing crash risk. Owners should have their tires inspected and replaced free…

2022-2024 Audi A4/A5/Q5 Lineup Engine ECU Faults P060C00 U041600

Audi has issued Technical Service Bulletin PSS 01 (2072710/4) for 2022-2024 A4, A5, and Q5 models experiencing an illuminated EPC light and 'Drive system: fault' message. This TSB addresses engine control unit software issues, noting DTCs P060C00 and U041600. A solution is expected Q2 2025.

Comments

Be the first to comment.

Leave a comment

Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.

Verifying you are human...