2022 Audi A3 Instrument Cluster Skips Songs (TSB PSS 90)

Symptoms

Owners of the 2022 Audi A3 may notice that when a track is selected via the steering wheel controls in the media-tab of the instrument cluster, the selected track is played for only a second before it is skipped for the next track in the list. This specific behavior indicates the 2022 Audi A3 instrument cluster skipping songs.

Technical Background

Audi has identified that the issue of the 2022 Audi A3 instrument cluster skipping songs stems from a software problem within the instrument cluster itself. This software anomaly causes the media playback to prematurely advance to the next song in the queue, even when a specific track has just been manually selected.

Important Warnings

Audi Technical Service Bulletin PSS 90 (2065283/2) explicitly states: "Do not replace any components for this condition since this will not resolve the customer's concern." This means that attempting to replace parts like the instrument cluster or steering wheel controls will not fix the problem and is not recommended.

What Owners Should Do

If you are experiencing the 2022 Audi A3 instrument cluster skipping songs, no immediate repair is necessary or available at this time. Audi advises customers that a software solution for this condition is anticipated to be released in the third quarter of 2022. Owners should wait for this forthcoming solution.

Your Audi dealership can create a Pending Service Solutions (PSS) record to document the concern, which helps track the issue and ensures you are informed when the update becomes available. This bulletin, identified as PSS 90 (90 22 51 2065283/2), supersedes the previous Technical Service Bulletin Group 90 number 21-28 dated December 13, 2021.

Source: NHTSA ID 10209253