2022 Audi A3 Instrument Cluster Skips Songs (TSB PSS 90)
Owners of the 2022 Audi A3 may find that songs selected through the steering wheel controls in the instrument cluster's media-tab skip to the next track after just one second. Audi Technical Service Bulletin PSS 90 (2065283/2) confirms a software issue is the cause, with a solution expected in Q3…
Symptoms
Owners of the 2022 Audi A3 may notice that when a track is selected via the steering wheel controls in the media-tab of the instrument cluster, the selected track is played for only a second before it is skipped for the next track in the list. This specific behavior indicates the 2022 Audi A3 instrument cluster skipping songs.
Technical Background
Audi has identified that the issue of the 2022 Audi A3 instrument cluster skipping songs stems from a software problem within the instrument cluster itself. This software anomaly causes the media playback to prematurely advance to the next song in the queue, even when a specific track has just been manually selected.
Important Warnings
Audi Technical Service Bulletin PSS 90 (2065283/2) explicitly states: "Do not replace any components for this condition since this will not resolve the customer's concern." This means that attempting to replace parts like the instrument cluster or steering wheel controls will not fix the problem and is not recommended.
What Owners Should Do
If you are experiencing the 2022 Audi A3 instrument cluster skipping songs, no immediate repair is necessary or available at this time. Audi advises customers that a software solution for this condition is anticipated to be released in the third quarter of 2022. Owners should wait for this forthcoming solution.
Your Audi dealership can create a Pending Service Solutions (PSS) record to document the concern, which helps track the issue and ensures you are informed when the update becomes available. This bulletin, identified as PSS 90 (90 22 51 2065283/2), supersedes the previous Technical Service Bulletin Group 90 number 21-28 dated December 13, 2021.
Source: NHTSA ID 10209253
Frequently Asked Questions
- Why are songs skipping in my 2022 Audi A3 when using steering wheel controls?
- This issue, where the 2022 Audi A3 instrument cluster skipping songs, is caused by a known software problem within the instrument cluster. Audi Technical Service Bulletin PSS 90 (2065283/2) confirms this software anomaly.
- Is there a fix available for the 2022 Audi A3 instrument cluster skipping songs?
- A solution is currently under development by Audi and is expected to be released in the third quarter of 2022. No repairs or component replacements are recommended at this time, as they will not resolve the issue.
- Should I replace parts if my Audi A3's instrument cluster skips songs?
- No, Audi explicitly advises against replacing any components for this condition. Doing so will not resolve the problem of the 2022 Audi A3 instrument cluster skipping songs, as it is a software-related issue.
What Audi A3 owners report
Counted from the records in our database across 22 model years.
- 905
- Owner complaints
- 31
- Recalls
- 2,982
- Service bulletins
- 22
- Crashes reported
- 7
- Fires reported
- 13
- Injuries reported
The 2022 model year
9 complaints, the 15th most of 22 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 6 recalls on file.
Steering, the system this article covers, accounts for 10 of 905 complaints (1%).
Complaints by model year
| 2006 | 123 | |
|---|---|---|
| 2007 | 52 | |
| 2009 | 48 | |
| 2010 | 50 | |
| 2012 | 43 | |
| 2015 | 180 | |
| 2016 | 121 | |
| 2017 | 71 | |
| 2018 | 45 | |
| 2022 | 9 |
Most-reported systems
- Air Bags — 418
- Power Train — 137
- Electrical System — 105
- Fuel/Propulsion System — 92
- Engine — 79
Latest recalls for the 2022 model year
- 22V823000 — Back Over Prevention (Nov 2022)
- 22V806000 — Equipment (Oct 2022)
- 22V652000 — Air Bags (Aug 2022)
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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