Volvo S80 Complaints
954 consumer complaints on file.
- #10510891May 7, 2013WHEELS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
VALVE STEM LOCKING NUT CORRODED ON LEFT FRONT WHEEL AND SEPARATED FROM STEM. THE STEM ACTUALLY FELL INSIDE THE WHEEL CAUSING A BLOW OUT. NO INJURIES, BUT THIS COULD HAVE BEEN SERIOUS AT HIGHWAY SPEEDS. THE DEFECT HAPPENED AT 45 MONTHS, AND 51,000 MILES. SUBSEQUENTLY ALL STEMS AND SENSORS HAD TO BE REPLACED PRIOR TO 48 MONTHS. PER THE TIRE DEALER AND GRUDGINGLY BY VOLVO, THIS IS FAIRLY COMMON FOR THAT VINTAGE OF STEM AND SENSOR. VOLVO DID NOT HONOR WARRANTY BECAUSE THE FAILURE HAPPENED 1000 MILES OUTSIDE OF MILEAGE WARRANTY BUT INSIDE THE 48 MONTH TIMEFRAME, VERY POOR SERVICE FROM A COMPANY THAT IS SUPPOSEDLY KNOWN FOR SAFETY. I FIND IT IRONIC THAT A MANDATED SAFETY FEATURE BARELY LASTS THROUGH THE WARRANTY PERIOD, AND THE FAILURE MODE CAUSES THE PROBLEM IT WAS "DESIGNED" TO PREVENT. REPLACING THE SENSORS COST ABOUT $150 EACH, OR AT LEAST $600 FOR THE LIFE OF THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511009May 7, 2013FUEL/PROPULSION SYSTEM
MY VEHICLE'S FUEL GAUGE HAS NEVER WORKED CORRECTLY. WE HAVE TAKEN THE VEHICLE IN TO GET IT REPAIRED 4 TIMES IN THE PAST FIVE YEARS. THE ISSUE HAS NOT BEEN FIXED. I AM AFRAID THAT WITHOUT KNOWING THE CORRECT LEVEL OF FUEL IN THE TANK WE COULD GET IN AN ACCIDENT SHOULD THE CAR UNKNOWINGLY RUN OUT OF GAS ON A HIGHWAY. I HAVE DONE SOME RESEARCH ON THE WEB AND THIS SEEMS TO BE A COMMON PROBLEM THAT VOLVO IS DISREGARDING EXCEPT IN SOME LIMITED CASES. IT SEEMS TO BE AN ISSUE THAT COULD LEAD TO UNNECESSARY HIGHWAY DEATHS OR INJURIES IN A CAR GENERALLY ASSOCIATED WITH FAMILIES WITH SMALL CHILDREN LIKE OURS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510471May 3, 2013POWER TRAIN, SUSPENSION, STEERING
WE OWN A BEAUTIFUL 2005 VOLVO S80 T6 TOP OF THE LINE (FULLY LOADED, TWIN TURBOS,18" RIMS, METALLIC GREEN PAINT & PARKING SENSORS) ONLY 80,300 MILES. IT'S A $46,000 CAR UNFORTUNATELY IT IS NOT SAFE FOR THE ROAD AND IS A HAZARD TO ALL. IT CANNOT GO OVER SPEED BUMPS WITHOUT SHAKING EVERYONE INSIDE VIOLENTLY. WHEN DRIVING THE CAR THE TRANSMISSION WILL SLIP AND STUTTER AT LOW SPEEDS MEANING WE CANNOT MERGE INTO TRAFFIC! THERE IS ALSO COOLANT LEAKING EVERYWHERE AND SPILLING TO STORM DRAINS AND SEWERS LIST OF DIAGNOSED PROBLEMS: -TRANSMISSION REBUILD NEED (EVEN AFTER PAID $150 FOR TRANSMISSION SOFTWARE UPGRADE) -LEFT SIDE WINDOW COMES UP AND GOES DOWN -CHECK ENGINE LIGHT COMES AND GOES -WATER PUMP HAS LEAK -CRANKCASE VENTILATION SYSTEM IS CLOGGED. -CAR CANNOT HOLD ALIGNMENT AND VEERS OFF -CONTROL ARMS AND BUSHINGS ARE BAD CAR HAS BEEN SERVICED AT A SMALL SWEDE SHOP & VOLVO SANTA ANA FREQUENTLY AND BABIED. IT HAS NEW FRONT STRUTS, NEW BELTS, NEW BRAKES, NEW REAR TIRES, NEW CABIN FILTER, ETC. SPENT MORE THAN $2.5K IN THE LAST YEAR ALREADY. VOLVO CORPORATE DENIED ANY ASSISTANCE AND SAID THERE WERE 800 FIXES MADE IN THE MODEL YEAR 2004. OBVIOUSLY THE CAR IS FLAWED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508326April 15, 2013STRUCTURE
THE CHROME FOIL DECORATION ON THE STEERING WHEEL TRIM IS DELAMINATING, CAUSING A SHARP EDGE WHERE THE FOIL HAS PULLED AWAY FROM THE PLASTIC SUBSTRATE. THIS IS HAPPENING AT THE OUTSIDE EDGE OF THE STEERING WHEEL, WHERE THE HANDS COME IN CONTACT WITH IT. IN THE COURSE OF DRIVING THE CAR AND TURNING THE WHEEL, THE SHARP EDGE HAS CUT MY HANDS AND THOSE OF MY WIFE ON SEVERAL OCCASIONS. THE DEALER SAYS THAT THIS IS A CHRONIC PROBLEM AND THAT THE MANUFACTURER IS UNABLE TO KEEP UP WITH THE DEMAND TO REPLACE THE DEFECTIVE PART. THE PART IS ON BACK ORDER AND OUR VEHICLE IS STILL NOT REPAIRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10507205April 5, 2013WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
ONE OF THE NICE SAFETY FEATURES ON THIS VEHICLE IS THE TIRE PRESSURE MONITORING SYSTEM (TPMS), WHICH DETECTS UNDER-INFLATED TIRES. DRIVING ON UNDER-INFLATED TIRES CAN AFFECT A VEHICLE'S HANDLING AND STOPPING ABILITY RESULTING IN A CRASH. LAST WEEK MY PREGNANT WIFE WAS DRIVING THE CAR (DAUGHTER IN THE BACK SEAT) ON A BUSY HIGHWAY WHEN ALL OF A SUDDEN THE TPMS LIGHT CAME ON AND STATED, "TIRE NEEDS AIR NOW." SO MY WIFE GOT OFF THE BUSY HIGHWAY AND CALLED VOLVO ROADSIDE SERVICE FOR A TIRE CHANGE, AS THE LEFT FRONT TIRE WAS COMPLETELY FLAT. WE TOOK THE FLAT TIRE TO A MECHANIC, WHO NOTICED THAT THE TIRE VALVE STEM WAS INSIDE THE WHEEL, SO HE REPLACED THE TIRE AND TIRE PRESSURE MONITORING SENSOR. YESTERDAY, I WAS DRIVING THE CAR ON THE INTERSTATE, WHEN THE TPMS LIGHT CAME ON AGAIN AND STATED, "TIRE NEEDS AIR NOW." SO I PULLED THE VEHICLE OVER AND CALLED VOLVO ROADSIDE SERVICE FOR A TIRE CHANGE, AS THE LEFT REAR TIRE WAS COMPLETELY FLAT. TWO FLAT TIRES WITHIN ONE WEEK AND BOTH WITH THE TIRE VALVE STEMS LOOSE INSIDE THE WHEEL. NOW I REALIZED THE PROBLEM IS DUE TO FAULTY HEX NUTS, SO I CHECKED THE VEHICLE AND NOTICE THAT THE RIGHT REAR WHEEL HAD A CRACKED HEX NUT. THIS IS NOT A COINCIDENCE, AS THREE OUT OF FOUR HEX NUTS WERE FAULTY. THIS FAULTY PART HAS CAUSED UNNECESSARY DAMAGE AND COSTLY REPAIRS. THE REASON WE HAVE A VOLVO IN THE FIRST PLACE IS FOR SAFETY; HOWEVER, MY CONCERN IS THAT VOLVO IS USING INFERIOR HEX NUTS, WHICH COULD CAUSE UNEXPECTED FLAT TIRES RESULTING IN A CAR ACCIDENT. THE FAULTY HEX NUTS ARE A "TICKING TIME BOMB" AND FEEL IT IS MY CIVIC DUTY TO INFORM VOLVO AND THE APPROPRIATE AUTHORITIES OF THIS ISSUE TO ENSURE THAT ANY NECESSARY ACTION IS TAKEN TO AVOID CAR ACCIDENTS AS A RESULT OF THIS PROBLEM ON OTHER VOLVO VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501036March 2, 2013FUEL/PROPULSION SYSTEM
FUEL LEAK AT TOP OF PUMP UNDER RECALL, INSPECTION AND REPAIR AT NO COST REFUSED BY VOLVO. MY VOLVO S80, 2005 WAS PURCHASED AS A USED VEHICLE IN SAN DIEGO CA FROM THE VOLVO DEALER ABOUT 2 YEARS AGO. THE FUEL LEAK LOCATION WAS DIAGNOSED BY INDEPENDENT SHOP AND THEY CONFIRMED THE PUMP WAS UNDER RECALL. THE INDEPENDENT SHOP RECOMMEND TAKING THE CAR TO THE LOCAL DEALER FOR REPLACEMENT AT NO CHARGE UNDER THE NHTSA RECALL NOTICE. WHEN THE CAR WAS TAKEN TO THE LOCAL DEALER NO INSPECTION WAS PERFORMED AND I WAS TOLD THE RECALL NOTICE DID NOT APPLY TO MY VIN. I REQUESTED THE DEFECTIVE PART RETURNED TO ME AND ONLY THEN VOLVO DISTRICT SAID THEY WOULD PROVIDE THE PART (APPROX $500) BUT WANTED ME TO PAY FOR LABOR (APPROX $250). THEY ALSO WANTED THE DEFECTIVE PUMP RETURNED TO THEM. I REFUSED VOLVO'S OFFER, TOOK PICTURES OF THE DEFECTIVE PUMP AND CONFIRMED IT MATCHED DESCRIPTION IN THE NHTSA RECALL NOTICE AND THE INDEPENDENT SHOP DIAGNOSES. THE PUMP FUEL LEAK IS UNDER THE REAR SEAT WHERE CHILDREN IN SAFETY SEATS ARE EXPOSED TO INTENSE FUMES. EVERYBODY IN THE CABIN IS EXPOSED TO HIGH LEVELS OF FUMES FROM RESIDUE FUEL AT ALL TIMES FROM WHEN THE ENGINE WAS LAST OPERATED. THE DEALER FAILED TO FOLLOW THE RECALL NOTICE PROCEDURE FOR INSPECTION. THE NOTICE DOES NOT LIST A VIN RANGE. IF MY VIN AND/OR PUMP MODEL IS NOT INCLUDED IN THE ORIGINAL RECALL IT SHOULD BE! IT APPEARS VOLVO IS LIMITING THE RECALL SCOPE OR DENYING LEGITIMATE CLAIMS FOR A SERIOUS SAFETY RECALLED ITEM. I HAVE REQUESTED THE DEALER RETAIN ALL PARTS, RECORDS AND DOCUMENT THE ISSUE OF THE FUEL LEAK ON MY VEHICLE. I PLAN ON PICKING UP THE CAR NO LATER THAN MARCH 6 2013 REPAIRED BY VOLVO AT NO COST OR NOT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500978March 1, 2013AIR BAGS
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND EXITING, THE DRIVER'S SIDE, PASSENGER'S SIDE AND THE CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE TECHNICIANS COULD NOT DETERMINE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND AGREED TO COVER THE COST OF THE REPAIRS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 135,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498122February 14, 2013ELECTRICAL SYSTEM
INSTRUMENT CLUSTER PANEL FAULTY, UNABLE TO DETECT VEHICLE SPEED, BLINKER OPERATION, GAS IN FUEL TANK REMAINING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495014January 28, 2013ELECTRICAL SYSTEM
DRIVER INFORMATION MODULE (DIM) ORIGINALLY STARTED DROPPING OUT AND RETURNING MULTIPLE TIMES DURING A TRIP, NOW IT IS GOING OUT COMPLETELY AFTER ROUGHLY 15 MILES, NO CLUSTER GAUGES OR DASH LIGHTS. WILL COME BACK ON AFTER COOL DOWN TIME OF ROUGHLY 2-3 HOURS. NO SPEEDOMETER, TACH, GAS OR TEMP GAUGES. SIGNAL LIGHTS WORK, BUT NO DASH INDICATORS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490382December 28, 2012VISIBILITY:REARVIEW MIRRORS/DEVICES
THIS IS MY SECOND DEFECTIVE REAR-VIEW MIRROR WITHIN ONE YEAR. THIS COMPUTER AUTO-DARKENING MIRROR AGAIN HAS PERMANENT BLACK LINES AFFECTING VIEWING AND THE DEALER AND VOLVO COMPANY CLAIM THE WARRANTY IS 3 MONTHS. EVENING USE IS UNSAFE DUE TO THE INABILITY OF THE MIRROR TO REFLECT TRAFFIC. INSTEAD, SAFETY IS COMPROMISED. THE DEALER AND VOLVO CORPORATION REFUSE TO ACKNOWLEDGE THIS IS AN EQUIPMENT DEFECT AND THEY TRULY SHOULD KNOW THAT SUCH EQUIPMENT OUGHT TO LAST THE LIFETIME OF THE CAR. IT IS AN EQUIPMENT MALFUNCTION AND DEFECT AND IS A SAFETY ISSUE BECAUSE THE VIEWING CANNOT BE ACCURATE AND CLEARLY REFLECTED. HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10488858December 15, 2012SUSPENSION, VEHICLE SPEED CONTROL, SEAT BELTS
I PURCHASED VEHICLE 8 MONTHS AGO I NOW HAVE PROBLEMS WITH THE FRONT AND BACK SUSPENSION. THE AIR TURNS ON ITS OWN, THE AXLE HAS BROKEN, THE SUNROOF OPENS WHEN IT WANTS TO OPEN, CHECK ENGINE LIGHT HAS TURNED ON ALONG WITH MAINTENANCE LIGHT, MY DOORS WILL UNLOCK THEMSELVES WHEN I LOCK THEM AND THE ALARM WILL ENGAGE, THE LEFT WINDOW DOES NOT WORK , SOMETIMES I CANT UNLOCK THE DOORS HAVE TO UNLOCK WITH MY HAND. MY CRUISE CONTROL DOES NOT WORK, THE BATTERY STOPS WORKING OFTEN, THE INSIDE LIGHTS WORK SOMETIMES. IT IS RUNNING TERRIBLE , IDLE UP AND DOWN I KNOW ALL HAS SOMETHING TO DO WITH RECALL PLEASE HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482329October 26, 2012AIR BAGS
I CHANGED THE BATTERY AND THE AIRBAG WARNING LIGHT WENT ON. WENT TO VOLVO DEALER AND WAS TOLD THAT CONTROL MODULE IS DEAD AND IT COST ME $900 TO REPLACE AIR BAG CONTROL MODULE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482246October 25, 2012ELECTRICAL SYSTEM, AIR BAGS, EXTERIOR LIGHTING
WHILE DRIVING MY 2000 VOLVO S80 ABOUT 20-25MPH ALL THE SUDDEN LOST POWER TO ALL MY GAUGES, DASHBOARD LIGHTS, POWER WINDOWS, & POWER LOCKS. THE RADIO WAS THE ONLY DEVICE THAT WAS WORKING. THE FOLLOWING MESSAGE WAS DISPLAYED SRS-AIRBAG SERVICE URGENT. I HAVE NOTICED A DIFFERENCE ON MY BRAKE PEDAL THAT IT DOES NOT RESPOND AS WELL AS IT USE TOO THERE IS A SHORT DELAY WHEN STEPPED ON. BEFORE THIS INCIDENT I HAD NOTICED A CLICKING NOISE ON THE DRIVER SIDE WHEN A CAME TO A STOP LIKE A RELAY CHATTERING & ALSO THE AC WOULD COME ON WHEN THE CAR IS TURNED OFF. AT TIMES THE FOLLOWING MESSAGE WOULD APPEAR FREQUENTLY ALARM NEEDS SERVICING. I DON'T KNOW WHAT IS CAUSING THIS MALFUNCTIONS BUT IF ITS A MANUFACTURING PROBLEM VOLVO SHOULD BE LIABLE ON CORRECTING THE PROBLEM & PROVIDE US WITH A SAFE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480198October 15, 2012AIR BAGS, AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT WAS SITTING AT A COMPLETE STOP WHEN A PRECEDING VEHICLE REVERSED AND ABRUPTLY CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO THE RIGHT ARM, SHOULDER AND NECK. IN ADDITION, THE PASSENGER SUSTAINED WHIPLASH. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE OF THE CRASH. THE VEHICLE WAS TAKEN TO A COLLISION CENTER AND REPAIRED FOR THE FRONT END DAMAGE. THE DEFECTIVE AIR BAGS HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT IN 2011, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 10V489000 (AIR BAGS:FRONTAL) ALTHOUGH THERE WAS NO MALFUNCTION WITH THE AIR BAG AT THAT TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. ..UPDATED 11/14/12 *BF UPDATED 11/14/12
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10474236September 7, 2012ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 VOLVO S80. THE CONTACT STATED THAT THE WINDSHIELD WIPER ACTIVATED INDEPENDENTLY BEFORE FAILING COMPLETELY. THE DEALER INSPECTED THE VEHICLE AND RECOMMENDED REPLACING AND REPROGRAMMING THE BATTERY. THE BATTERY WAS REPLACED BUT WAS NOT REPROGRAMMED. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V139000 (ELECTRICAL SYSTEM: SOFTWARE) THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,185 AND THE CURRENT MILEAGE WAS 59,203...UPDATED 10/19/12 *BF UPDATED 10/25/2012 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10474072September 6, 2012FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP AND THE FUEL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 128,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10473816September 4, 2012ENGINE
TL* THE CONTACT OWNS A 1999 VOLVO S80. THE CONTACT STATED THAT AS THE VEHICLE WAS BEING STARTED, A STRONG BURNING ODOR BEGAN TO CIRCULATE INSIDE OF THE VEHICLE. IMMEDIATELY, THE CONTACT EXITED THE VEHICLE AND NOTICED FLAMES EMITTING FROM THE EXHAUST PIPE. THE CONTACT THEN EXTINGUISHED THE FLAMES. THE VEHICLE HAD BEEN REPAIRED FOUR TIMES PRIOR TO THE RECENT FIRE FOR A SEVERE OIL LEAK. THE TURBO OIL TRAP PCV WAS REPLACED EACH TIME. THE REPAIRS WERE PERFORMED BY AN AUTHORIZED DEALER. THE CONTACT ALSO REPLACED THE PART HIMSELF. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10466354July 18, 2012VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 VOLVO S80. THE CONTACT STATED THAT THE RPMS BEGAN TO FLUCTUATE ABNORMALLY AS THE VEHICLE EXHIBITED SIGNS OF POSSIBLE STALLING. THE VEHICLE THEN ACTIVATED IN LIMP MODE AND STOPPED RUNNING. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 06V441000 (VEHICLE SPEED CONTROL) THAT DEALT WITH THE DIRTY THROTTLE HOUSING. THE RECALL REPAIR CONSISTED OF A SOFTWARE UPGRADE TO CORRECT THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL, BUT THE VEHICLE EXCEEDED THE WARRANTY STIPULATIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 87,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465354July 12, 2012AIR BAGS
TL* THE CONTACT OWNED A 2010 VOLVO S80. THE CONTACT STATED THAT WHILE DIRVING 30 MPH, SHE ATTEMPTED TO AVOID A DEER AND LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS INVOLVED IN A CRASH WITH THREE ELECTRICAL POLES AS A RESULT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DEEMED DESTROYED. THE CONTACT AND A PASSENGER SUFFERED CONCUSSIONS FROM THE CRASH. THE CONTACT THEN NOTICED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V489000 (AIR BAGS: FRONTAL), BUT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT AN ENGINEER WILL EXAMINE THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 13,700.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10464337July 5, 2012SEATS
TL* THE CONTACT OWNS A 2009 VOLVO S80. THE CONTACT STATED THAT THE DRIVER SEAT BEGAN TO CRACK AND PEEL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE SEAT WAS REPLACED BUT THE FAILURE RECURRED ONE YEAR LATER. THE CONTACT CALLED THE DEALER AND THEY INFORMED HIM THAT THEY WANTED TO DYE THE SEAT. THE CONTACT NOTIFIED THE MANUFACTURER BUT THEY ADVISED THAT THERE WAS NOTHING FURTHER THEY COULD DO TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 40,000. VOLVO STATED IT WAS NORMAL WEAR AND TEAR. UPDATED 10/04/12 UPDATED 10/05/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0