Volvo S60 Complaints (2002)

186 consumer complaints on file.

#11470510June 22, 2022
VEHICLE SPEED CONTROL
Message board throttle body position sensor controls the speed of the car is having issues having a problem accelerating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469425June 15, 2022
AIR BAGS
InJanuary 3, 2021, I received a recall for the front driver airbag but replacement parts were not available. OnApril 19, 2021I received a letter the parts were available were and for me to contact a Volvo dealer to replace the front driver's airbag.free of charge. I called Volvo Cars to let me know the dealers in Nashville. They recommended Volvo of Cool Springs. I finally got an appointment on November 16,, and had my car towed to this dealer. I picked it up on November 9, with a receipt the front driver airbag Module had been installed. Aftera few days I noticed my SRS was showing"airbag Service Urgent".I resetthe SRS but the message is still showing. I called Volvo Cars and they agreed to tow the car to Volvo of Coolsprings to check the airbag. I picked my car up the clerk tried to explain the problem was with a failed DIM control module/display. The charge would be over $2000. so the receipt showed "customer declined recommendations. My SRS was working fine until they supposedly replaced the airbag. My mechanic looked it over and the airbag is not connected. Volvo refused to pay another dealer to check the airbag. However, Volvo offered to tow my car to Volvo of Nashville on Murfreesboro road , not the orignal dealer. I refused unless they took care of the charges. I now have an a front driver airbag that is not connected. I would have to pay a dealer to find out if the airbag had been replaced. i have been driving without the recall airbag. I am filing this complaint in case of accident and to let you know the airbag recall has not been corrected. You can never talk to a mechanic at Volvo of Cool Springs. I called numerous times and left messages for the mechanic or manager to return my call.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458708March 28, 2022
AIR BAGS
2002 VOLVO S60. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-766. THE CONSUMER STATED THERE WERE NO VOLVO DEALERSHIPS WITHIN A REASONABLE DISTANCE TO PERFORM THE REPAIR. THE CONSUMER REQUESTED TO HAVE THE NECESSARY PARTS SENT TO A LOCAL AUTOMOTIVE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449962February 2, 2022
AIR BAGS
The contact owns a 2002 Volvo S60. The contact received a recall notification for NHTSA Campaign Number: 21V766000 (Air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398126February 26, 2021
AIR BAGS
AIR BAG THROW SHARDS OF METAL BUT VOLVO SAY I SHOULDN'T DRIVE IT BUT WON'T GIVE LOANER CAR, THEY WON'T HELP US AT ALL WITH THE SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154293November 27, 2018
AIR BAGS
BOTH FRONT AIRBAGS DEPLOYED ON ITS OWN IN THE GARAGE
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11142720October 25, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT SMELLED A FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092076May 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, POWER TRAIN, EXTERIOR LIGHTING
TAKATA RECALL [XXX]. FOR MY SSN NUMBER, DRIVER LICENSE NUMBER CALL ME FOR THAT INFORMATION I DON'T LIKE TO PUT IT ON WEBSITE SO THAT OTHER PEOPLE CAN GET IT BUT HERE'S MY VIN [XXX] EMAIL IS [XXX] THE WHOLE DASHBOARD MY LIGHTS WON'T COME ON THE KEY WONT COME OUT I HAVE TO WAIT 5 OR 10 MIN TO WAIT FOR IT TO COME OUT IT SMELL LIKE GAS SOMETIMES THE KEYLESS WONT WORK I CHANGE THE THANG IN THE BACK FIVE TIMES IN ONE MONTH THE GEAR SOMETIME DON'T WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079753March 16, 2018
AIR BAGS, ELECTRICAL SYSTEM, SEATS
SERVICE LIGHTS SCROLL IN SPORADIC MOTION FLIPPING THROUGH CONSTANT ALERTS, CHECK ENGINE LIGHT, AIR BAG LIGHT, CONSTANT ELECTRICAL PROBLEMS GOING ON, FUEL DOOR WONT OPEN, BOTH FRONT SEATS HAVE ELECTRICAL PROBLEMS, OBVIOUS BURN THRU ON PASSENGER SIDE INDICATES ITS BEEN OVERHEATED AND DANGEROUS. EVERYTIME I'VE TAKEN IT IN THE SHOP THEY SAY THERE ARE NO RECALLS - YET PLENTY OF COMPLAINTS OVER FIRES WITH SEATS. CAN'T USED HEATED SEATS AT ALL. ENGINE SEEMS TO REMAIN INCONSISTENT IN SPEED, DASHBOARD LIGHTS GO COMPLETELY OUT AND THE ELECTRICAL ISSUES AFFECT BACK BRAKE LIGHTS. THE ELECTRICAL ISSUES BOUNCE IN CYCLES TO WHERE NO ONE CAN DETECT THE PROBLEMS. CHECK ENGINE LINE CONTINUES TO HAVE TO BE RESET AND SERVICE LIGHTS CONTINUALLY SEND SCROLLED WARNING TO PULL OVER. ALREADY HAD VEHICLE TOWED AND CAN'T TRUST VEHICLE WILL START. ALWAYS A WIRING ISSUE INVOLVED. THE CAR IS IN THE SHOP NOW AGAIN. 3/16/18 (SAME ISSUES)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043656November 6, 2017
FUEL/PROPULSION SYSTEM
FUEL LEAK FIRE HAZARD WON'T PASS INSPECTION. GAS SMELL. CAR LEAKING WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019053August 23, 2017
POWER TRAIN
I WAS INVOLVED IN A CAR ACCIDENT IN BRONX, NY ON 8/16/2017 THAT CAUSED SEVERE DAMAGE TO MY 2002 VOLVO S60. THANKFULLY, I WAS THE ONLY ONE IN MY CAR. I HAD JUST LEFT MY LAST DESTINATION, MOVING SLOWLY AND DRIVING STRAIGHT FOR A SHORT BLOCK OR SO, WHEN MY 2002 VOLVO S60, WITH AN ODOMETER READING OF 45,000 MILES, BEGAN TO ACCELERATE OUT OF NOWHERE AND RACE - ALL ON ITS OWN. I TRIED BRAKING (FOOT AND HAND) BUT IT WAS TOO SUDDEN AND NEITHER COULD SLOW IT DOWN. THE CAR ACCELERATED OUT OF MY CONTROL, JUMPED THE SIDEWALK AND PLOWED THROUGH A FENCE BEFORE COMING TO A STOP. I'M STILL SHAKEN, THINKING OF WHAT COULD HAVE HAPPENED, BUT THANKFULLY THERE WAS NO ONE ELSE INVOLVED AND NO ONE WAS IN FRONT OF ME OR WALKING BY. WHILE THIS IS SHOCKING AND SURPRISING TO ME, I BELIEVE THIS IS A KNOWN SAFETY MALFUNCTION ON CERTAIN MODELS OF VOLVO CARS. I HAVE READ THAT OTHER DRIVER'S HAVE COMPLAINED TO THE COMPANY ABOUT A RACING/SLIPPING TRANSMISSION BEFORE, WHICH SUGGESTS THAT VOLVO HAS BEEN AWARE OF THIS.FOR SOME TIME. THERE ARE SO MANY SITUATIONS IN WHICH THIS TYPE OF MALFUNCTION CAN EASILY BE FATAL SO I AM TREATING IT AS AN IMPENDING DISASTER FOR OTHERS THAT NEEDS TO BE ACTED ON URGENTLY. I AM SEEKING YOUR ASSISTANCE TO INVESTIGATING THIS AS QUICKLY AS POSSIBLE SO THAT YOU MAY HAVE A CHANCE TO PRESERVE THE CAR FOR ADDED TESTING IF NECESSARY. I HAVE PROVIDED ALL THE PERTINENT INFORMATION THAT I POSSIBLY CAN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11018806August 22, 2017
FUEL/PROPULSION SYSTEM
FUEL LEAKING FROM GAS TANK WHEN THE CAR IS RUNNING, PASSENGER SIDE ABOVE AND SLIGHTLY AFT OF THE FUEL FILTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012921August 4, 2017
AIR BAGS
I HAVE A VOLVO S60 2002- WITH VERY LOW MILES AT 114.000. IT HAS BEEN GARAGE KEPT A MAJORITY OF IT'S LIFE AND IS TRULY IN MINT CONDITION. I RECENTLY TOOK THE VEHICLE TO VOLVO FOR MAINTENANCE CHECK UP (UNDERSTANDABLY) AND ALSO BECAUSE AN AIR-BAG LIGHT CAME ON. IT READS SRS AIRBAG SERVICE URGENT. NOW I'M NOT A MECHANIC, BUT BASICALLY THE AIRBAG IS IN TACT BUT THE INSTRUMENT CLUSTER OR DIM HAS FAILED. SINCE IT WASN'T THE AIRBAG ITSELF I WASN'T SURE HOW THEY WERE RELATED AND THEY EXPLAINED THAT THE CLUSTER SIGNALS WERE NOT NECESSARILY REACHING THE AIRBAG. AS A MOTHER AND KNOWING VOLVO HAS A LOT OF AIRBAGS I WAS CURIOUS AS TO WHICH ONES WERE AFFECTED AND THEY SAID THEY CAN NOT GUARANTEE THAT ANY OF THEM WOULD DEPLOY IN A CRASH. NOW THIS IS A COSTLY PROBLEM $2300 AS WELL AS VERY COMMON AS I SEE IN THE FORUMS. LIKE I SAID, MY CAR IS IN QUITE GOOD CONDITION ASIDE FROM NORMAL MAINTENANCE FOR IT'S AGE, BUT I DO NOT BELIEVE THE DIM TO BE NORMAL MAINTENANCE. ADDITIONALLY, BECAUSE OF THE COST AND THE DIFFICULTY OF THIS TYPE OF ISSUE, OWNERS ARE BEING FORCED TO DIY IT THEMSELVES AND SEND THEIR DASHES TO SOME COMPANY IN CANADA. NOW IF IT ONLY AFFECTED MY RADIO OR INTERIOR LIGHTS, ETC. WHICH IT DOESN'T, I WOULD PROBABLY SEND IT OFF TO CANADA TOO. BUT WITH IT HAVING TO DO WITH THE MOST IMPORTANT PART OF THE CAR- THE AIRBAGS AND VOLVO BEING THE TOP RATED FOR SAFETY FEATURES, MY CONFIDENCE IS VERY LOW AND I THINK SOMEONE NEEDS TO STEP IN. THE THING IS, VOLVOS ARE SUPPOSED TO EASILY LAST UP TO 300,000. BUT WITH FAULTY COMPUTERS THAT HAVE TO DO WITH THE AIRBAG (EVEN THOUGH THE AIRBAG ITSELF IS FINE), OWNERS ARE BEING FORCED TO RID THEIR CARS, TRADE THEM IN, ETC. BECAUSE OF THIS ISSUE. WE NEED TO ENCOURAGE THE IMPORTANCE OF AIRBAGS TO CONSUMERS WHO ARE IGNORING HAVING THIS FIXED BECAUSE OF THE COST AND PREVENT INJURIES AHEAD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011890August 1, 2017
FUEL/PROPULSION SYSTEM
FUEL ODOR NOTED ON PASSENGER SIDE OF CAR, TOWARD THE BACK OF VEHICLE NEAR TANK, CAR HAS 137,000 MILES ON IT, PURCHASED NEW, LIVE IN KANSAS AND GARAGE KEPT. NO LEAKS NOTED UNDER CAR, VEHICLE IS STILL STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006752July 21, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING, THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VALENTI VOLVO CARS OF WATERTOWN LOCATED AT 105 COMMERCIAL ST WATERTOWN, CT 06795), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991869May 26, 2017
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
POSIBLE TASKATA RECALL AIR BAG LIGHT ON/ENGINE MISSING BAD/TRANMISSION SHIFT FAST AND HARD-SUN ROOF DON'T WORKS HAD TUNE-UP DONE CHANGE TURBO CHARGER REPLACED/REPLACED TROLLDER BODY-REPLACE THE RADIATOR BETWEEN AND A/C EVAPORATOR THAT CONNECT FROM TURBO AND TROLLER BODY ROUGH IDLEING WHILD STARTING AND DRIVING ON THE CITY STREETS. I WOULD ASK THE POWER TRAIN AND THE SPEED CONTROL TO INCLUDE THE ELECTRICAL SYSTEM BE REVIEWED FOR SERVICE AND ANY UNKNOWN OR OTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949099February 2, 2017
ELECTRICAL SYSTEM
THE DRIVER'S CONTROL DOOR MODULE (DDM) HAS FAILED (VERY COMMON ON THE S60). THIS MODULE CONTROLS THE WINDOWS, DOOR LOCKS, REAR-VIEW MIRRORS, AND CHILD-SAFETY LOCKS ON THE REAR DOORS. NOW, BOTH REAR DOORS ARE PERMANENTLY LOCKED, AND CAN ONLY BE OPENED WITH THE OUTSIDE DOOR HANDLES. I FEEL THIS IS A SAFETY ISSUE. A NEW REPLACEMENT UNIT FROM VOLVO WILL SOLVE THIS ISSUE, BUT VOLVO DEALERS CHARGE ABOUT $800. A USED DDM WILL NOT WORK, DUE TO THE SOFTWARE ADDRESSING SCHEME USED BY VOLVO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916173October 14, 2016
TIRES
TIRES BEGAN "CHUNKING". THROWING VISIBLE PEICES OF RUBBER WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915137October 10, 2016
UNKNOWN OR OTHER
MICHELIN PILOT SPORT AS PLUS TIRES ARE CHUNKING ON SIDEWALLS AND TREAD COMING OFF IN LARGE PIECES. STARTED AS CRACKS THEN BEGAN FLYING OFF THE TIRES ON THE ROAD WHILE DRIVING. TIRES HAVE BEEN ROTATED AND INFLATION CHECKED REGULARLY. THE CAR HAS AN ALARM FOR TIRE INFLATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875083June 19, 2016
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM, SEATS, VISIBILITY/WIPER, WHEELS, UNKNOWN OR OTHER, EXTERIOR LIGHTING
"TAKATA RECALL" I JUST GOT MY 2002 VOLVO S60 AS A GIFT AND WAS TOLD THE HEAD GASKET NEEDED TO BE REPLACED. I AM UNABLE TO DO ANYTHING WITH THE VEHICLE DUE TO THE PROBLEMS THAT IT CONSISTS OF BECAUSE OF ALL THE RECALLS ON IT PLEASE HELP ME I NEED A RELIABLE VEHICLE TO TAKE CARE OF MY KIDS AND TO GET BACK AND FORTH TO WORK. I HAVEN'T HAD THE NAME SWITCHED OVER TO MY NAME YET MY NAME IS [XXX] PHONE NUMBER [XXX] THANK YOU SO MUCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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