While driving the car on a state road (45 mph) the car suddenly notified me of an "electrical fault", a light that looks like a turtle came on, and the vehicle lost power and couldn't go any faster than 5 mph. Another vehicle almost rear-ended me around a blind curve because I was moving significantly slower than normal traffic. I pulled into a parking lot, shutdown and restarted the car and everything seemed fine. It happened again a few minutes later so we started to head back home. But the real issue happened a minute or so after the second fault - the fault cleared itself and all of a sudden the vehicle's speed shot up to over 60 mph with very little throttle response or control from me. I slowed the car down using the brakes and continued home. The fault happened again, and cleared itself again in the same manner but this time while I was turning causing me to almost hit a curb while trying to turn. The car is dangerous. These should be taken off the road permanently.
No injuries · No fire · No crash
the vehicle exhibits a persistent defect in which the doors lock and unlock without driver command. Specific effects I have experienced: The vehicle has locked itself while I was exiting, locking me out with the key in my possession. On multiple occasions this has occurred with my child inside the vehicle, with my dogs inside the vehicle, and with personal belongings inside the vehicle, with no ability to unlock it. These incidents have occurred in extreme heat conditions, where the interior of a closed vehicle can reach lethal temperatures within minutes. Volvo telephone support instructed me to call a locksmith. In the referenced conditions this response is not a remedy. It is an unacceptable exposure of a child and animals to serious injury or death. The vehicle has also unlocked itself spontaneously while I was nowhere near it, leaving it and its contents unsecured. Repair history: The vehicle has been presented to an authorized Volvo dealership on 3 occasions for this concern. The dealership's lead engineer performed multiple system resets, none of which resolved the condition. He advised that the vehicle may need to be "put to sleep," that the condition is likely not repairable, and that seat and seat-belt occupancy sensors are the suspected source of the uncommanded locking and unlocking. He further advised that he would document the file in support of a manufacturer repurchase, and that I should move to the 2026 model year, in which he stated these faults have been addressed.
No injuries · No fire · No crash
I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front me, in danger. I have reported this issue to Volvo and they instructed me to get the body of the car repaired and then the dealer will inspect it. I filed an insurance claim with my insurance company and the car is going to be repaired. There were no warning lamps or messages prior to the failure.
While parked, unoccupied, and locked on a nearly level asphalt residential driveway, the vehicle began moving on its own and traveled approximately 15 feet down the driveway before coming to rest. The movement began several hours after anyone had last operated the vehicle. Conditions were dry at onset with no ice or snow beneath the tires. No driver was present and no input was given. The driveway terminates at a public street. The event was captured in its entirety on a residential exterior security camera. Eleven video files exist and are available for inspection on request. The vehicle itself is also available for inspection. Safety risk: an infant and two dogs are present in the household, and the vehicle traveled toward a public roadway with no occupant able to brake or steer. Had a person or child been in the path, or had the vehicle reached the street, the outcome could have been a serious injury or collision. The failure has not been reproduced or confirmed by any dealer or service center. The event was reported to the manufacturer's customer care in writing in March 2026 and escalated in April 2026. No diagnostic inspection was offered at that time and no response was received for approximately three months. The vehicle was delivered to an authorized dealer in July 2026, and the manufacturer dispatched a field specialist. No root cause has been provided to the owner in writing. Whether the manufacturer identified a cause is UNKNOWN. Prior warning symptoms: beginning within weeks of delivery in December 2025, the vehicle displayed recurring fault messages including headlight fault, system communication fault, emergency call system fault, charging fault, and park assistance fault, on separate and unrelated occasions over several months, documented with date-stamped photographs. Separately, in May 2026 the vehicle suffered a total failure and would not start, with blank displays and non-functioning turn signals, resolved only by a factory reset.
No injuries · No fire · No crash
I am submitting this complaint because I believe my Volvo electric vehicle has a serious and recurring safety-related defect that has not been permanently repaired despite multiple repair attempts. Since purchasing the vehicle new, it has repeatedly failed to operate as intended, left me stranded multiple times, and continues to display warning messages while driving. I purchased the vehicle new on November 20, 2025, for approximately $85,000 with zero miles. The first failure occurred on December 4, 2025, at approximately 578 miles when the vehicle stopped charging. Volvo attempted repairs, but the same charging defect returned. The vehicle required additional repairs on January 21, 2026 (1,304 miles), early March 2026 (2,846 miles), and April 27, 2026 (3,810 miles). Despite multiple repairs and component replacements, the same issue continued. By the fourth repair, the vehicle had been out of service approximately 80 days. Volvo later approved a manufacturer repurchase; however, while waiting for the repurchase process, the vehicle developed additional failures where it would completely lose power and become inoperable. The vehicle required towing on multiple occasions, leaving me stranded and without transportation. During a later repair visit, Volvo kept the vehicle for approximately 39 days and stated they could not duplicate the problem and that the vehicle was operating as designed. The day after receiving the vehicle back, the same failure occurred again. The vehicle has now required seven repair attempts. Even after the latest repair, I continue to receive dashboard warnings while driving instructing me to stop the vehicle. Due to the repeated failures, loss of vehicle operation, and unresolved warnings, I have lost confidence in the safety and reliability of this vehicle and have changed my driving habits to avoid being stranded. I believe these recurring failures represent a potential safety defect that warrants investigation by NHTSA.
No injuries · No fire · No crash