Volkswagen Passat Complaints (1999)

664 consumer complaints on file.

#11471455June 28, 2022
SEAT BELTS
Just as I parked, the explosive seatbelt retractor for the rear passenger seat activated. There was a loud pop from the charge and the plastic seatbelt alignment clip flew off, and smoke came out from around the seatbelt. Had the vehicle been in motion there would have been a very serious safety hazard from the distraction, and if someone was in the back, there was the clip that flew off that could have struck them. No one was in the seat at the time of the incident. The seatbelt is now stuck in the retracted position. The component has not been inspected. There were no warning lamps before or after the failure. The climate control system does have an error and is not cooling. The error is for the A/C pressure sensor, so it does not seem related. I do have an appointment for the climate control system, so I can have the component inspected by the service center. Ambient temperature was approx 85F at the time of the incident. The sunroof was set to vent position while driving, and the climate control system fan was operating so interior temp should have been around 85F as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243157August 11, 2019
VEHICLE SPEED CONTROL
I WOS DRIVING FROM WORK TO HOME I TOOK THE PARKWAY I WOS GOING 60 MILES THEN IN HIS OWN THE CAR STARTING INCREASING SPEED SO I MOVE THE SHOULDER I PUT THE CAR NEUTRAL AND STOP THE CAR.THE TOOK ME 3 TRY TO THE CAR GO BACK TO NORMAL. I DONT KNOW IF THIS CAR GOT I RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003904July 9, 2017
POWER TRAIN
AFTER STARTING AND BEGINNING MOTION THERE'S A SLOWING IN MOTION AS THOUGH THE BRAKES HAD BEEN SLIGHTLY TAPPED OR AS THOUGH THE ABS HAD TOLD THE TRANSMISSION COMPUTER TO SLOW DOWN. GAS CONSUMPTION WAS 16MPG. AFTER SEVERAL YEARS ONE TECH LISTENED TO ME, ADJUSTED THE 'FEEDBACK' FROM ABS TO THE TRANSMISSION MODULE COMPUTER AND THE SENSATION OF BRAKED SLOWING WAS GONE! AND THE GAS CONSUMPTION BECAME 19MPG! SEVERAL YEARS LATER MY DOOR LOCKS SHORTED OUT AND HAD TO BE REPLACED AFTER DESTROYING TWO BATTERIES. THE TECH THEN REPORTED THAT HE HAD REPROGRAMMED THE ELECTRICAL SYSTEM TO 'FACTORY SPECS' AT THAT POINT THE 'SLOWING (BRAKED)' PROBLEM RECURRED AND THE GAS CONSUMPTION DROPPED BACK TO 16 MPG. HOW CAN I GET THE CAR READJUSTED TO GET RID OF THE 'SLOWING' PROBLEM AND RETURN TO 19MPG GAS USAGE??? [XXX] , [XXX] MY DEALER IS :CARTER VOLKSWAGEN,SEATTLE, WA MY E-MAIL IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893979August 8, 2016
VISIBILITY/WIPER
DRIVERS SIDE WINDOW FELL PARTIALLY INTO THE DOOR WHILE OPERATING WINDOW POWER CONTROL DURING DRIVING OPERATION ON HIGHWAY. UPON REACHING THE DESTINATION AND TOUCHING THE WINDOW POWER CONTROL, THE WINDOW COMPLETELY FELL DOWN INTO THE DOOR. THIS EVENT IS THE SECOND TIME IT'S HAPPENED ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730173June 24, 2015
ENGINE
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE HAVING A ROUTINE SERVICE PERFORMED AT AN INDEPENDENT MECHANIC, THE TECHNICIAN DIAGNOSED THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692914March 9, 2015
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
PASSAT BEGAN TO ACCELERATE UNDER NO PRESSURE TO PEDAL. PASSAT STARTED TO ACCELERATE FAIRLY SLOWLY BUT STEADILY AT FIRST, THEN IT INCREASED. IT WASN'T POSSIBLE TO DECELERATE/NO PRESSURE ON THE BRAKE PEDAL STOPPED THE ACCELERATION. IT BEGAN TO REACH AN UNSAFE SPEED THEN I BEGAN TO DOWNSHIFT AND TO APPLY THE BRAKE IN SEQUENCE TO SLOW THE PASSAT, THEN I TRIED TO SLOW THE VEHICLE TO COAST IT ONTO THE SHOULDER, BUT THE SPEED REMAINED TOO HIGH TO HALT THE CAR. HAVING NO OTHER WAY TO SLOW THE VEHICLE, I STARTED TO DOWNSHIFT AND TO APPLY EXTREME PRESSURE TO THE BREAKS, AND WAS ABLE TO SLOW THE VEHICLE ENOUGH AFTER SEVERAL MILES OF DOWNSHIFTING AND RIDING THE BREAKS TO REACH A POINT AT WHICH I COULD SHIFT THE CAR INTO NEUTRAL, THEN BEGAN COASTING IT UP A LONG DRIVEWAY WHILE THE ENGINE CONTINUED TO RACE AND REV. I THEN DROPPED THE CAR INTO NEUTRAL AND ENGAGED THE EMERGENCY BREAK, THEN FORCED THE TRANS INTO PARK AND SHUT THE PASSAT OFF. THE FRONT BREAKS WERE BOTH GLOWING, WITH THE DRIVER'S SIDE HAVING BURST INTO FLAMES AS A RESULT OF THE FRICTION AND HEAT FROM HAVING RIDDEN THEM FOR SEVERAL MILES. SHOP THAT EXAMINED THE PASSAT ASSESSED THAT THE THROTTLE BODY CONTROL MODULE HAD FAILED AND WASN'T COMMUNICATING WITH THE MAIN ON-BOARD COMPUTER, AND THAT THIS TYPE OF PROBLEM HAD BEEN SEEN BEFORE ON OTHER VOLKSWAGEN MODELS OF THE SAME ERA. TECHNICIAN INDICATED THAT THIS WAS THE THIRD TIME THAT HE'D SEEN THIS FAILURE. IT APPARENTLY USUALLY RESULTS IN THE CAR COMING TO A STOP ALTHOUGH THERE ARE OTHER CASES CUSTOMERS REPORTED THAT RESULTED IN THE UNCONTROLLED ACCELERATION THAT I EXPERIENCES. THE BREAKS AND OTHER INTERNAL COMPONENTS WERE SIGNIFICANTLY DAMAGED AS A RESULT OF THE ACCIDENT/THROTTLE BODY FAILURE, AND THE VEHICLE HAD TO BE SCRAPPED. SOMEONE SHOULD RESEARCH THIS FURTHER AS THIS IS A POTENTIALLY FATAL ISSUE. PLEASE CONTACT ME IF ANY FURTHER INFORMATION IS REQUIRED TO INVESTIGATE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10691401March 2, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT WHILE INSPECTING THE VEHICLE, FUEL WAS DISCOVERED LEAKING FROM THE REAR PASSENGER SIDE SUB FRAME. ALSO, THE CONTACT INDICATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520532June 18, 2013
ELECTRICAL SYSTEM, STRUCTURE
CAR WAS HAVING A FOUL ODOR. DEALER DID NOT HAVE INFORMATION FOR OTHER COMPLAINTS. AFTER WORK, CAR WOULD NOT START, ALARM WOULD NOT STOP. ALARM KILLED BATTERY. DEALER SAID LEAK IN SUNROOF CAUSED MODULE TO CORRODE AND LEAK INTO INTERIOR. $1,440.00 TO REPAIR. PROBLEM IS IDENTIFIED IN CLASS ACTION BUT OUR CAR IS NOT INCLUDED. I AM LEASING A CAR FOR MY SON TO DRIVE BUT NOW HIS DAUGHTER HAS ECZEMA AND ASTHMA FROM THE MOLD. HOW CAN I GET VW TO FIX MY CAR TOO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487158December 3, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH WITH THE HEADLIGHTS IN ACTIVATION, THE HEADLIGHTS SUDDENLY BECAME DIM. THE CONTACT DECELERATED TO 40 MPH DUE TO THE DISTORTION OF HIS VISIBILITY. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT BOTH PLASTIC HEADLIGHT LENSES EXHIBITED A BROWN FILM AND OXIDATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486641December 1, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES
PURCHASE VEHICLE ON NOVEMBER 23,2012 AFTER GETTING THE MECHANICS APPROVAL THAT IT IS SAFE TO DRIVE (OIL PRESSURE LIGHT WAS ON) SUPPOSEDLY THE VEHICLE PASSED EMISSIONS,AND DROVE 17 MILES AWAY FROM DEALERSHIP APPLE AUTO IN WALLINGFORD,CT WHEN THE CAR JUST SHUT DOWN WHILE DRIVING. NO POWER. THE VEHICLE WAS TOWED BACK TO DEALERSHIP AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474393September 9, 2012
ENGINE AND ENGINE COOLING
WAS DRIVING VEHICLE ON THE HIGHWAY , THE VEHICLE'S CHECK ENGINE LIGHT AND BRAKE LIGHT CAME ON AND THE VEHICLE COMPLETELY SHUT DOWN , I PULLED OVER TO THE SIDE OF THE HIGHWAY I SEEN SMOKE I OPENED THE HOOD AND IT WAS ON FIRE. I CALLED POLICE AND FIRE. THE FIRE WAS PUT OUT THE FANS ARE MELTED AND I'M NOT SURE WHAT ELSE IS BURNED , I HAVE NO IDEA WHAT COULD HAVE STARTED THE FIRE THE VEHICLE IS TAKEN CARE OF AND THERE'S NO WARNING LIGHTS ON , ON THE DASH. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10449735February 29, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
CARS ABS MODULE HAS FAILED, AND CANT AFFORD THE ESTIMATED PRICE OF 1500$ TO GET IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429364October 10, 2011
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING DOWN THE ROAD AND STEPPED ON MY BRAKES. I NOTICED MY CAR WAS NOT STOPPING AND THE BRAKE WAS VERY LOW TO THE FLOOR. I GOT SO SCARED. THANK GOD I WAS GOING AT A VERY VERY SLOW SPEED. MY BRAKE LIGHT CAME FLASHING ON AND BEEPING LIKE CRAZY. THIS CAR SEEMS TO BE A LEMON LATELY. I ALREADY HAVE ISSUES WHEN I START MY CAR. AT TIMES IT JUST DOESN'T START SO I HAVE TO KEEP THE KEY IN THE IGNITION AND WAIT ABOUT 35 SECONDS AND FINALLY THE CAR TURNS OVER. ALSO I HAVE GRAY SMOKE THAT COMES OUT OF MY TAIL PIPE UPON DRIVING AT TIMES. ALSO MY SUN ROOF, THE MATERIAL GOT CAUGHT AND ITS ALL RIPPED. AND. MY OIL DISAPPEARS ON ME. I CAN PUT TWO NEW QUARTS OF OIL IN MY CAR WITH IN TWO WEEKS ITS GONE BONE DRY WITH NO OIL LEAKS. VERY VERY WEIRD. CAN SOMEONE HELP ME OUT. ARE THERE ANY RECALLS FOR ANY OF THIS. I ALREADY BOUGHT ROTORS, BRAKE PADS FOR THE BACK BRAKES AND BUYING CALIPERS THIS WEEK. NOW THIS HAPPENS WHERE I HAVE NO BRAKES. I AM SO DEPRESSED ABOUT THIS. PLEASE HELP ME! I COULD OF GOTTEN INTO A BAD ACCIDENT BECAUSE MY ENTIRE BRAKE SYSTEM FAILED ON ME TODAY. GO VOLKSWAGEN. UNREAL. :( *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427804September 28, 2011
SERVICE BRAKES, HYDRAULIC, STEERING
WHEN WE BOUGHT IT THE ABS LIGHT WAS ON AND BRAKE LIGHT BLINKS, WHEN BAKING UP TO THE LEFT IT CLICKS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415199July 26, 2011
SEATS
WAS DRIVING MY 1999 VW PASSAT. WHILE IN MOTION THE DRIVER SEAT STEEL BRACKET THAT HOLDS THE SEAT IN PLACE SHEARED OFF. I WAS THEN FLIPPED 180 DEGREES BACK INTO THE REAR SEAT. LOST CONTROL OF STEERING WHEEL AND BRAKES SINCE IT FLIPPED ME. CONTACTED VW TO SEE IF THERE WAS A RECALL ON THIS SINCE THE PART IS NOT EXPOSED TO WEATHER CONDITIONS AND THE STEEL SHOULD NOT SHEAR OFF LIKE THAT. VW STATED NO RECALL AND THEY WOULD NOT PAY FOR REPAIR DUE THE AGE OF CAR AND NO WARRANTY. I HAD IT REPAIRED AT VW SERVICE CENTER ($860) SINCE NEEDED A CAR FOR TRANSPORTATION. I HAVE THE DEFECTED PART AND PICTURES. SENT UP COMPLAINT TO VW AMERICA AND THEY SAID THEY WILL LOOK INTO IT BUT NOT ABLE TO KEEP ME POSTED, LEAVING ME TO FEEL THAT THEY MIGHT NOT SEE THE URGENCY TO THIS TERRIBLE INCIDENT THAT HAPPENED TO ME. IF MY TODDLER KIDS WERE IN THE CAR I COULD HAVE CRUSHED THEIR LEGS WHEN THE DRIVER CHAIR FLIPPED. MY HUSBAND AND I REALLY COULD HAVE DIED IN A CAR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415200July 26, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT SHE WAS UNABLE TO CHANGE GEARS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONCE PRIOR, AND BOTH OCCURRENCES TOOK PLACE DURING RAINY WEATHER. THE FIRST TIME THE FAILURE OCCURRED, THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED DUE TO WATER DAMAGE. TWO YEARS LATER, THE TRANSMISSION CONTROL MODULE FAILED AGAIN AFTER A STORM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,859 AND THE CURRENT MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390006March 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE
WATER IN THE PASSENGER COMPARTMENT OF THE VEHICLE, FROM ANY SOURCE (INCLUDING THE SUNROOF DRAINS THAT WERE RECALLED BUT NOT EFFECTIVELY FIXED) OR SNOW FROM BOOTS THAT HAS MELTED... DRAINS TO THE LOWEST POINT, WHICH IS WHERE VW PUT THE TCM (AN ELECTRICAL COMPONENT HIGHLY SENSITIVE TO MOISTURE) THIS CAUSED THE TRANSMISSION TO SLAM INTO LIMP MODE AT 65 MPH WITH 2 KIDS IN THE BACK SEAT. VOLKSWAGEN IS AWARE OF THE PROBLEM AS ARE THOUSANDS OF 1500$ POORER VW OWNERS WHO HAD TO REPLACE THE TCM AND HOPE THAT THIS DOESN'T HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378458January 24, 2011
VEHICLE SPEED CONTROL
1999 VW PASSAT GLX ACCELERATED ON ITS OWN AND WOULD NOT STOP WHEN BRAKES WERE PRESSED OR CAR WAS PUT INTO NEUTRAL. CAR ACCELERATED ON ITS OWN AND SPEED KEPT INCREASING. EXTREMELY DANGEROUS AND I WAS UNABLE TO STOP THE VEHICLE BY PRESSING THE BRAKES. CAR ACCELERATED ON ITS OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376632January 14, 2011
UNKNOWN OR OTHER
VW PASSATS 1.8 TURBO I OWNER TWO VW PASSATS AND JUST RECEIVED A SLUDGE NOTICE BUT ON THESETTLEMENT STATES THAT 10 YEAR WARRANTY STARTED THE DAY THE CAR LEFT THE DEALER WHAT HAPPENS TO US THAT ARE CARS HAVE 135 K AND JUST FOUND OUT THAT IS WHAT IS CAUSING MY LITE TO BE ON AND THE MOTOR TO MAKE LOUD NOISE AND I BEEN DEALING WITH THIS FOR A LONG TIME ALWAYS CHANGING THE OIL BEFORE THE 5000 AND STOPPING THE CAR FOR HOURS AT A TIME FOR THE NOISE OF THE ENGINE TO GO AND THE LIGHT TO GO OFF SAME THINK IS HAPPENING TO MY OTHER 2001 VW PASSAT 1.8 T VIN# [XXX] CAN YOU HELP US BECAUSE I AM SURE WE ARE NOT THE ONLY ONES AT THE END OF THE VW STICK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358022September 28, 2010
ENGINE AND ENGINE COOLING:ENGINE
MY 1999 VOLKSWAGEN PASSAT HAS BAD IGNITION COILS. MY SON WAS DRIVING THE PASSAT. WHEN HE GOT HOME FROM SCHOOL HE INFORMED ME THE CAR WAS SLUGGISH AND THE ENGINE LIGHT WAS BLINKING. I WENT OUT AND DROVE IT TO SEE WHAT HE WAS TALKING ABOUT. I NEVER IN MY WILDEST DREAMS WOULD HAVE THOUGHT THAT IF I DROVE IT, IT COULD CATCH FIRE. IT DIDN'T. I WAS TOLD THAT AFTER THE DISCOVERY OF BAD COILS. THAT WAS WHEN A FAMILY FRIEND LOOKED AT IT AND TOLD ME THAT IT HAD BAD IGNITION COILS. FORTUNATELY SCHOOL IS ONLY A MILE AWAY. I WAS TOLD TO HAVE IT TOWED TO MY NEAREST DEALERSHIP FOR REPAIR (EACH COIL COSTING OVER $100 TO REPLACE - NOT INCLUDING LABOR) BECAUSE THE ENGINE COULD CATCH FIRE IF I DROVE IT. I CHECKED ONLINE AND I SEE HUNDREDS OF COMPLAINTS ABOUT THIS. I SAW VW IS DOING A VOLUNTARY RECALL BUT ON 2001-2007. WHEN I CALLED THE DEALERSHIP TO FIND OUT HOW MUCH THIS WAS GOING TO COST ME THEY EVEN TOLD ME THEY RECOMMEND REPLACING ALL 4 (IT IS A 4 CYL) BECAUSE IF EVEN ONE IS BAD, THE OTHERS WILL FOLLOW. THIS IS NOT JUST ME. THIS IS HUNDREDS OF PEOPLE WITH THE SAME YEAR SAME MODEL AS MINE. ALL SHOULD BE REPLACED BY THE DEALERSHIP AS WELL AS THE IGNITION PACK. THAT HAS BEEN A PROBLEM FROM PEOPLE AS WELL. I DON'T UNDERSTAND HOW THIS CAR MANUFACTURE CAN PUT PARTS OUT THERE THAT COULD HAVE CAUSED POTENTIAL HARM TO MY SON. I DON'T UNDERSTAND HOW NOTHING IS BEING DONE ABOUT IT. AND THEY WANT ME TO GO IN AND PAY FOR ALL OF THIS, WHEN THEY PUT THOSE BAD PARTS IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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