Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10051330December 30, 2003
ELECTRICAL SYSTEM:IGNITION
MY BRAND NEW 2003 JETTA GLI FAILED TO START AT A SHOPPING CENTER. THE CAR WAS PARKED THERE FOR ONLY TWO HOURS. SEEMS LIKE THE BATTERY AND IGNITION SWITCH WORKS, BUT THE ENGINE WOULD NOT START. CALLED AAA. AFTER 10 MINUTES AND NUMEROUS ATTEMPTS OF CRANKING THE ENGINE, HE WAS ABLE TO START THE CAR. TOOK CAR INTO THE DELEARSHIP. THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM AFTER TWO DAYS, BUT PUT 60 MILES ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051351December 30, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
INJURY DUE TO HEATED SEAT IN JETTA 2001. SERIOUS INJURY TO THE SACRAL NERVE AND SCIATA NERVE RESULTING IN COMPLETE "SADDLE" NUMBNESS FOR 4-5 WEEKS AND SEVERE NUMBNESS IN THE FEET FOR 5+ WEEKS WITH LASTING NUMBNESS IN SOLES OF FEET CONTINUING NEARLY ONE YEAR LATER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10051251December 29, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
2000 JETTA GL, CANNOT MOVE THE CAR OUT OF PARK. VEHICLE IS LOCKED. I HEARD THAT THIS IS COMMON WITH THE 2000 JETTA FROM MANY PEOPLE, AND I WAS TOLD THAT THE CAR HAS LOCKED WHILE DRIVING. I FEEL THIS IS DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051267December 29, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I TURNED MY HEATED SEAT ON AND 5-7 MINUTES INTO THE DRIVE I NOTICED A BURNING SMELL AND REALIZED MY SEAT WAS REALY HOT. I TURNED THE HEATED SEAT OFF AND BURNING STOPPED. UPON VISUAL INSPECTION I NOTICED A HOLE BURNT INTO SEAT AND A SINGED DIME SIZED MARK ON MY COAT. I HAVE BEEN WITHOUT MY CAR NOW FOR 24 DAYS AND I AM STILL WAITING FOR THE PART TO GET IN THE COUNTRY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053529December 24, 2003
TIRES, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
VEHICLE EXPERIENCED HESITATION, KEYLESS KEY BATTERY DOES NOT WORK, EPC LIGHT ILLUMINATED DUE TO LOST OF POWER, JACK FELL WHILE CAR WAS ON IT, AND PROBLEMS SHIFTING THE CAR OUT OF PARK.*MR WHEN THE EPC LIGHT ILLUMINATED FOR THE SECOND TIME, THE DEALER REPLACED THE ENGINE CONTROL MODULE. THE VEHICLE EXPERIENCED TWO FLAT DUE TO THE TIRES BEING OVERINFLATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051015December 23, 2003
POWER TRAIN:CLUTCH ASSEMBLY
MY VEHICLE WAS REPURCHASED BY VWOA (VOLKSWAGEN OF AMERICA) FROM THE FIRST OWNER FOR A RECALL PROBLEM. WHEN I PURCHASED THIS VEHICLE IT CAME WITH AN ALL INCLUSIVE 12 MONTH/12,000 MILE WARRANTY AND THEN THE REST OF THE 4 YEAR/50,000 MILE WARRANTY. AT 11,700 MILES THE CLUTCH STARTING STICKING AND WOULDN'T SHIFT, THE CAR ALSO WOULD GO TO HIGH RPMS WHEN ACCELERATING, EVEN IF ONLY A LITTLE. THE NEXT DAY, I GOT OUT TO GET GAS AND I SMELLED BURNING. I LOOKED UNDER THE HOOD AND I COULD TELL SOMETHING WAS BURNT. I CALLED VW FIRST THING MONDAY MORNING AND HAD IT TOWED TO THEM. THEY TOLD ME THAT THE CAR "MAY BE" UNDER WARRANTY. I HAVE A DOCUMENT THAT CLEARLY STATES THAT IT IS. THEY CONTACTED THEIR SERVICE REP, FRED HINGLE, AND WAS TOLD THAT IF IT WAS NOT "WEAR AND TEAR" THAT IT WOULD BE COVERED. WELL VW TORE THE CAR APART, AND AFFIRMED THAT IT MUST BE WEAR AND TEAR, DO TO THE BURNT CLUTCH AND FLYWHEEL. AFTER THIS I DID SOME RESEARCH AND FOUND THAT MANY PEOPLE AT MYVWLEMON.COM HAVE HAD PROBLEMS WITH THE CLUTCH GOING OUT AT 9,000 TO 26,000 MILES, INCLUDING CAR AND DRIVER GUIDE, WHO TEST DROVE THE JETTA AND HAD THE CLUTCH GO OUT AT 26,000 MILES, AND THESE ARE PROFESSIONAL DRIVERS! THEY TOLD ME THE REPAIRS WOULD TOTAL 1551.00 DOLLARS ALMOST 10% OF WHAT I PAID FOR THE CAR. MR. HINGLE THE CORPORATE REP REFUSES TO SPEAK WITH ME. I BELIEVE THE CLUTCH USED IN THIS MODEL AND YEAR IS INDEED DEFECTIVE AND VWOA REFUSES TO DISCLOSE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050892December 21, 2003
AIR BAGS:SIDE/WINDOW
WHILE DRIVING ON I 75 S FROM CHATTANOOGA, I HEARD A LOUD POP AND SAW SMOKE. THINKING A TIRE HAD BLOWN, I PULLED OVER. I REALIZED THE PASSENGER SIDE AIRBAGS HAD DEPLOYED. TRIPLE A TOOK THE CAR TO THE DEALERSHIP AS I WAS TERRIFIED TO DRIVE IT. IT HAS BEEN TWO WEEKS AND I STILL HAVE NOT GOT MY CAR BACK OR EVEN BEEN TOLD IF THEY WILL FIX IT. THE DEALER IS HAVING TO E MAIL PICTURES TO VW TO SHOW THAT NO DAMAGE WAS DONE. THEY ARE SAYING A SENSOR WENT OFF. NO DOUBT! IT IS OBVIOUS TO ME AND MY WITNESSES THAT THIS IS A MANUFACTURE DEFECT THAT SHOULD BE COVERED. I HAVE RESEARCHED AND FOUND THAT I AM NOT THE ONLY PERSON THIS HAS HAPPENED TOO. I PLAN TO INVESTIGATE IT FURTHER TO FIND OUT WHAT CAN BE DONE, BEFORE SOMEONE IS KILLED IN A JETTA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050840December 20, 2003
POWER TRAIN:MANUAL TRANSMISSION
I'M ON 3RD TRANSMISSION ON MY 2003 JETTA TDI WAGON IN LESS THAN ONE YEAR. ORIGINAL PLUS TWO FAILURES REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051860December 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 40 MPH TRANSMISSION LOCKED UP. AS A RESULT, DRIVER SUSTAINED A CERVICAL STRAIN INJURY. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10050724December 18, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT DRIVER AND PASSENGER DOORS WILL NOT OPEN FROM INSIDE OR OUTSIDE WHEN IT IS TOO COLD OUTSIDE. DEALER SAYS THAT THE VACCUUM ACTUATORS (WHATEVER THOSE ARE) ARE THE PROBLEM AND NEED TO BE REPLACED, AT SIGNIFICANT COST. LSO, DRIVER'S DOOR LOCK CAME OUT COMPLETELY WITH THE KEY. DEALER REPLACED THE LOCK. ALSO, COOLANT LIGHT FLASHES RED WHEN CAR IS FIRST STARTED IN COLD WEATHER. COOLANT LEVELS AND FUSE ARE OK. ALSO, SIDE TRIM ON FRONT PASSENGER DOOR IS COMING LOOSE FROM THE DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051786December 18, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
A PEDESTRIAN INFORMED CONSUMER THAT VEHICLE WAS ON FIRE. VEHICLE WAS PUSHED FROM UNDER A CAR PORT ONTO THE STREET, AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. FIRE STARTED FROM WITHIN THE ENGINE COMPARTMENT AND BENEATH THE DASH. THE FIRST OWNER OF THE VEHICLE CLAIMED THAT THE VEHICLE HAD MANY ELECTRICAL PROBLEMS. THE DEALER WAS AWARE OF THE PROBLEM, BUT THE MANUFACTURER WAS NOT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10050594December 16, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I WAS DRIVING AND NOTICED MY HIP HAD AN ITCH. I ITCHED IT AND IT SORT OF WENT AWAY. THE NEXT DAY THE SAME THING HAPPENED, BUT I TOUCHED THE SEAT IN MY CAR, AND THAT IT WAS REALLY, REALLY HOT. I STOPPED AND LOOKED, AND THE LEATHER WAS A BIT DEFROMED, AND I NOTICED A BURNING SMELL. THE HEATING ELEMENTS IN MY 2002 VW JETTA TDI WERE OVERHEATING, AND COULD HAVE CAUGHT ME OR THE CAR ON FIRE. I AM GONG TO THE DEALER TO HAVE IT LOOKED AT IN 2 DAYS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10050611December 16, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
2003 VW JETTA 1.8T GLS W/ LEATHER HAS HEATED SEATS. SEATS MALFUNCTIONED AND BURNT A HOLE THROUGH THE LEATHER. IF I HAD BEEN DRIVING I WOULD HAVE BEEN SCORCHED, LUCKILY I WAS STILL IN MY DRIVEWAY. SEE HERE FOR SIMILAR INCIDENTS. *AK HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=1113071&PAGE=1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050616December 16, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
REAR BRAKES ON VW JETTA -- CALIPERS SEIZED, ROTORS RUINED, PADS METAL-TO-METAL. FRONT BRAKES VIRTUALLY IN FACTORY CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050565December 15, 2003
VEHICLE SPEED CONTROL
VEHICLE WAS IN PARK. THEN, CONSUMER PUT VEHICLE IN REVERSE AND WITHOUT PRESSING THE ACCELERATOR VEHICLE TOOK OFF BACKWARDS. CONSUMER WAS CONCERNED BECAUSE THIS HAPPENED IN A SCHOOL PARKING LOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049780December 15, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I OWN A 1999 1/2 VOLKSWAGEN JETTA. THE SEAT BELT MECHANISM ON THE DRIVER SIDE SEAT BROKE AND HAD TO BE REPLACED AT A SUBSTANTIAL COST OF MY OWN. THE PIECE THAT BROKE WAS THE BUCKLE WHERE THE BELT GETS INSERTED INTO. I WAS CURIOUS TO KNOW IF SEATBELTS HAVE LIFETIME WARRANTY WITH CARS. IF NOT, DOES THE VOLKSWAGEN JETTA HAVE A HISTORY OF SEAT BELT FAILURES? THANK YOU, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049543December 10, 2003
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2000 VW JETTA TDI- TURBO DOES NOT APPEAR TO WORK FOR PAST 6-8 MONTHS. THIS CAUSES THE CAR TO SLOW DOWN SIGNIFICANTLY ON ANY HILLS, INCLUDING ON ENTRANCE RAMPS, WHEN TRYING TO ACCELERATE ON MERGE WITH TRAFFIC. DEALERSHIP UNABLE TO DIAGNOSE, BUT HAS OFFERED EXPENSIVE REPAIRS INCLUDING REPLACING MASS AIR FLOW SENSOR, SOME TYPE OF VALVE IN THE TURBO, FOR EXAMPLE. ALSO NOTED IS THE VEHICLE CAN INTERMITTENTLY PROVIDE SOME DIESEL BOOST- SEEMS ONLY WHEN THE GAS TANK IS FULL. AND THE FUEL FILLER NECK INTERIOR DOOR HAS BROKEN OFF SOMETIME IN THE PAST YEAR. IS THIS RELATED? IS THIS SAFE? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049558December 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY 2002 JETTA TDI (29,000 MILES), THE AUTOMATIC TRANSMISSION LOCKED UP CAUSING WHIPLASH AND ALMOST A CHAIN REACTION ACCIDENT TO THE CARS BEHIND ME. AFTER HAVING THE CAR TOWED TO THE DEALERSHIP, I LOOKED ON THE INTERNET AND IT SEEMS THAT THIS HAS HAPPENED TO OTHER PEOPLE. THIS IS A SERIOUS LIFE THREATENING ISSUE IN MY EYES. I AM ONLY SEEM TO BE SORE, THANKFULLY THIS WASN'T MORE SERIOUS. I HAVE ATTACHED MY SEARCH RESULTS BELOW. HTTP://WWW.MYVWLEMON.COM/CGI-BIN/UBBCGI/SEARCH.CGI?ACTION=SIMPLESEARCH&SEARCHIN=ALL&FORUMCHOICE=ALL&SEARCHTERMS=VW+TRANSMISSION&BOOLEANAND=YES&SEARCHDATE=ALL&SEARCHUSER=&EXACTNAME=NO&FILE=TEMP-2452984-214219-93B9.CGI&TOTAL=69&STARTAT=A: *LA
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10047916December 10, 2003
TIRES:TREAD/BELT
ALL FOUR TIRES EXPERIENCED TREAD SEPARATION. THE CONSUMER IS CONCERNED THAT MAY CAUSE A SEVERE BLOWOUT WHILE DRIVING. *AK *NLM SERVICE MANAGER NOTED HE HAS SEEN OTHER FAILURES LIKE THESE AND THERE MAY BE A TREND. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050309December 9, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
CONSUMER STATED DRIVER'S SIDE DOOR PANEL HAD A RELEASE BUTTON THAT RELEASED THE GAS FLAP DOOR. THIS BUTTON KEPT FALLING INSIDE THE DOOR PANEL. CONSUMER BELIEVED THIS WAS VERY UNSAFE, COULD RUN OUT OF GAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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