Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10056397February 3, 2004
STRUCTURE:BODY:HOOD
BLEMISHES IN THE PAINT ON THE HOOD HAD TO TAKE TO DEALER TWICE TO GET THIS PROBLEM RECTIFIED!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056398February 3, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT WINDOW ON PASSENGER SIDE WOULD NOT GO UP REPLACED REGULATOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056400February 3, 2004
STRUCTURE:BODY:HOOD
BLEMISH ON HOOD IN PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056394February 3, 2004
FUEL SYSTEM, GASOLINE
MIL LIGHT ON WITH RICH FUEL MIXTURE ODOR FUEL PUMP RELAY WAS REPLACED DRIVER SIDE MIRROR DEFROST NOT WORKING O2 SENSOR WAS REPLACED AGAIN AIR MASS METER REPLACED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056402February 3, 2004
LATCHES/LOCKS/LINKAGES
CENTER CONSOLE LATCH BROKE AND HAD TO BE REPLACEDL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056405February 3, 2004
STRUCTURE:BODY:BUMPERS
TOW HOOK CVER FELL OUT AND HAD TOO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056410February 3, 2004
STRUCTURE:BODY
INTERIOR PARTS ARE PEELING THE PLASTIC(VINYL) COATING WAS PEELING OFF AND HAD THOSE INTERIOR PARTS HAD TO BE REPLACED *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056415February 3, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VIBRATION AND GRINDING WHEN COMING TO A STOP THE REAR BRAKE PADS HAD TO BE REPLACED AND THE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056440February 3, 2004
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
VEHICLE HAD SENDING UNIT REPLACED WITH A DIFFERENT DESIGN UNIT TO ADDRESS COLD WEATHER OPERATING CONDITION. MFG,R HAS TSB ACKNOWLEDGING PROBLEM. WAS CHARGED FOR REPAIRS CAR IS 4 MOS OLD. 2003 JETTA PURCHASED IN SEPT.2003. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057312February 2, 2004
UNKNOWN OR OTHER
THE FRONT PASSENGER SIDE DOOR WAS DAMAGED DURING A COLLISION. THE DOOR WAS REPAIRED AND PAINTED. THE PAINT FUMES ARE VERY STRONG IN THE PASSENGER CABIN OF THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056154January 30, 2004
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:WIRING
VEHICLE HAS BEEN SERVICED A MINIMUM OF 20 TIMES FOR REOCCURING PROBLEMS. SINCE THE VEHICLE HAD 800 MILES ON IT, IT HAS HAD ISSUES RUNNING PROPERLY. VEHICLE HAS STALLED ON MORE THAN A FEW OCCASIONS, AND PUT BOTH MY CHILD AND WIFE IN IMMEDIATE DANGER. THIS VEHICLE IS UNSAFE TO DRIVE, BY MY STANDARDS. HERE IS A SMALL SAMPLE OF WHATS BEEN REPLACED ON A 3 YEAR OLD 40500 MILE VEHICLE: THROTTLE BODY 4 TIMES SECONDARY AIR PUMP 2 TIMES DIVERTER VALVE 2 TIMES COILS 5 TIMES ENGINE WIRING HARNESS ABS CONTROL UNIT FUSE FOR SECONDARY AIRPUMP ECM 2 TIMES ARMREST ON DOOR 2 TIMES CENTER CONSOLE ARMREST 2 TIMES REAR BRAKES UNDER WARRANTY AT 10K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055130January 29, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE LOCKING LUG NUTS END PIECES ON MY 98 JETTA BROKE OFF ON ROUTINE TIRE ROTATIONS. THE DEALER WAS INITIALLY UNABLE TO REMOVE THE LUGNUTS UNTIL HE REMOVED THE WHOLE WHEEL ASSY AND WELDED TOOLS ONTO THE LUGNUTS. I HAVE THE WELDED-ON TOOLS WITH THE LUGNUTS - TOTAL COST WAS 600.00. IF THIS HAPPENED WHILE TRAVELLING I WOULD HAVE BEEN IN TROUBLE TO JUST CHANGE A TIRE. WHY WAS THERE NO RECALL? THE DEALERS IN GERMANY SAID THEY RECALLED THE GERMAN MODELS BECAUSE OF THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055176January 29, 2004
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
WHILE USING THE LIFTING JACK SUPPLIED WITH THE AUTOMOBILE TO LIFT THE VEHICLE TO CHANGE A TIRE, THE JACK COLLAPSED. IT COLLAPSED BECAUSE THE JACK SCREW CARRIER THREADS FAILED. THE CARRIER THREADS NUT IS PLASTIC. PLASTIC DOES NOT HAVE ENOUGH STRENGTH TO SUPPORT THE WEIGHT OF A 3000 POUND AUTOMOBILE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10056029January 28, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED ABOUT A REAR BRAKE PROBLEM. CONSUMER HEARD A NOISE COMING FROM THE REAR OF THE VEHICLE. IT WAS METAL TO METAL GRINDING OF THE BRAKES. PADS AND ROTORS WERE COMPLETELY WORN OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054960January 27, 2004
AIR BAGS:FRONTAL
MY DAUGHTER WAS DRIVING HOME AT APPROXIMATELY 11:15 PM IN SNOWING CONDITIONS WHEN SHE STRUCK A SNOW PLOW TRUCK IN THE REAR. THE FRONT OF THE CAR WAS DEMOLISHED AND THE SPREADER DEVICE CAME THROUGH THE WINDSHIELD, CAUSING SEVERE FACIAL LACERATIONS. THE AIRBAGS DID NOT DEPLOY. THERE WAS NO AIRBAG MALFUNCTION LIGHT ON THE DASH PRIOR TO THE ACCIDENT. THERE IS NO BRUISING ACROSS HER SHOULDER OR CHEST FROM THE SEATBELT (YET), THOUGH SHE WAS WEARING IT. THE AIRBAG CONTROLLER AND ECM HAVE NOT BEEN CHECKED FOR STORED FAULT CODES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10055868January 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
INTERMITTENTLY, THE VEHICLE WOULD NOT SHIFT OUT OF PARK INTO ANY GEAR. THE DEALER REPLACED THE SHIFT LOCK SOLENOID. PLEASE PROVIDE FURTHER DETAILS. *JB *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057263January 23, 2004
VISIBILITY:GLASS, SIDE/REAR
DEFECTIVE CLIPS THAT HOLD THE DRIVER'S AND PASSENGER'S DOOR WINDOW TO THE MECHANISM WHICH MOVES THE WINDOW UP AND DOWN. *PH *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054779January 23, 2004
VEHICLE SPEED CONTROL
I WAS DRIVING MY 1999 VW JETTA AT HIGHWAY SPEEDS, AND IT SUDDENLY BEGAN TO ACCELERATE. I SHIFTED THE CAR INTO NEUTRAL, AND THE ENGINE CONTINUED TO REV TO THE REDLINE. I THEN TAPPED THE GAS PEDAL AND THE THROTTLE RELEASED. MY WIFE HAD THE SAME PROBLEM ON A SIDE ROAD. THE CAR BEGAN TO ACCELERATE, AND SHE APPLIED THE BRAKES BUT COULD NOT STOP THE CAR. SHE TURNED THE IGNITION OFF AND WAS ABLE TO STOP SAFELY USING THE EMERGENCY BRAKE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052275January 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THAT WHILE DRIVING ON THE HIGHWAY, THE VEHICLE BEGAN TO VIBRATE. HE HAD TO PULL TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED. THE CONSUMER WAS TOLD BY THE MECHANIC THAT THE TRANSMISSION MOUNTS BROKE AND CAUSED THE ENGINE TO DROP DOWN. CONSUMER STATED THAT THE VEHICLE WAS FAIRLY NEW AND HAD ONLY 42,182 MILES ON IT, AND THIS SHOULD NOT HAVE HAPPENED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054655January 22, 2004
FUEL SYSTEM, DIESEL
I TOOK MY CAR IN TO BE SERVICED FOR WHAT I THOUGHT WAS A TURBO PROBLEM, WHICH THE DEALER PROMISED TO COVER. IT TURNS OUT THAT MY INTAKE MANIFOLD AND EGR WERE SO CLOGGED WITH CARBON THAT MY TURBO FAILED. DEALER REFUSED TO COVER SINCE IT WAS NOT THE TURBO ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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