Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10075524June 2, 2004
POWER TRAIN:AXLE ASSEMBLY
VEHICLE FELT LIKE IT WAS SLIDING WHEN TURNING. VEHICLE WAS DRIVEN TO SEVERAL REPAIR SHOPS AND 2 DEALERSHIPS TO LOCATE THE CAUSE OF THE PROBLEM. THE PROBLEM OCCURRED BECAUSE THE REAR AXLE WAS BENT. THE CAUSE OF THE AXLE BENDING HAS YET TO BE DETERMINED, BUT THE VEHICLE HAD NEVER BEEN IN AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075550June 2, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING 55 MPH VEHICLE JERKED, CAUSING EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074682June 2, 2004
AIR BAGS
FOR THE LAST SEVERAL MONTHS WHILE DRIVING THE AIRBAG WARNING LIGHT FLICKERS ON AT VARIOUS TIMES. RETURNED TO REPAIR SHOP TWICE AND AS TOLD NO ERROR CODES HAVE BEEN REGISTERED BY THE CAR. THIS HAPPENS IN WET AND DRY WEATHER ALL DIFFERENT TIMES. WHEN THE CAR IS STARTED THE INDICATOR LIGHT ALWAYS DOES GO OFF. I AM THE SOLE DRIVER, ORIGINAL OWNER, ALWAYS SERVICED, NO MODIFICATIONS TO THE CAR, AND NEVER IN AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075614June 2, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
REPLACEMENT OF COIL PACK ON MY 2001 JETTA GLX. *MR THE CONSUMER REQUESTED REIMBURSEMENT. THERE WERE ALSO ELECTRICAL PROBLEMS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075611June 2, 2004
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
PROBLEMS WITH VEHICLE'S BRAKE LIGHTS. *MR ON THREE OCCASIONS, THE WINDOW REGULATOR CLIPS WERE REPLACED. CURRENTLY THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED FOR A THIRD TIME. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074591June 1, 2004
AIR BAGS:FRONTAL
DURING HEAD-ON COLLISION WITH A METAL BRIDGE, AIRBAGS FAILED TO DEPLOY. APPROXIMATE SPEED AT IMPACT 40 MPH. DRIVE & PASSENGER INJURED AND CAR FRONT END COMPLETELY DEMOLISHED. AWAITING INSURANCE CO. INVESTIGATION AS TO EXTENT OF DAMAGE, POSSIBLY TOTAL LOSS.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10074634June 1, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS DRIVING HOME FROM WORK. IT WAS A NICE DAY SO I HAD THE FRONT WINDOWS OPEN PART WAY. WHEN I HIT THE EXPRESSWAY, I DECIDED TO PUT THE WINDOWS UP. WHEN I HIT THE SWITCH FOR THE PASSENGER WINDOW, I HEARD THE SOUND OF PLASTIC BREAKING. I LOOKED OVER AND SAW THE PASSENGER WINDOW FALL INTO THE DOOR. I DROVE HOME AND REMOVED THE PANEL TO FIND A COUPLE OF BROKEN PLASTIC CLIPS IN THE BOTTOM OF THE DOOR. I HAVE NOT CONTACTED VOLKWAGEN YET, BUY APPARENTLY THIS IS AN ONGOING PROBLEM THAT VOLKSWAGEN REFUSES TO RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073284May 28, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE ATTEMPTING TO ROLL THE WINDOW UP, THE WINDOW FELL INTO THE DOOR. THE CAR WAS PARKED IN A PUBLIC PARKING LOT DURING THE DAY, WITHOUT BEING ABLE TO SECURELY LOCK THE VEHICLE. THE LOCAL VW SHOP WAS ABLE TO CORRECT THE PROBLEM THE FOLLOWING DAY. THIS WAS THE SECOND OCCURRENCE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073287May 28, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
STRUTS (FRONT) NEEDED TO BE REPLACED AT OWNERS EXPENSE AFTER WARRANTY EXPIRED IN SPITE OF THE FACT THAT THE PROBLEM WAS REPORTED TO THE DEALER AT THE TIME OF DELIVERY OF THE CAR (WELL WITHIN THE WARRANTY PERIOD). THE REPORT OF PROBLEMS WAS IGNORED BY THE DEALER AND NOT EVEN RECORDED AS A COMPLAINT UNTIL AFTER THE WARRANTY HAD EXPIRED. WHEN THE DEALER DIAGNOSED THE PROBLEM (AFTER THE WARRANTY HAD EXPIRED) THEY INDICATED THAT THE CAR MUST BE IMMEDIATELY REPAIRED FOR SAFETY REASONS. THIS SAFETY PROBLEM EXISTED BEGINNING FROM THE TIME OF DELIVERY. THE DEALER AND VW HAVE REFUSED TO ADDRESS THE COST RELATED TO THIS ISSUE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073254May 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CARS TRANSMISSION DID NOT LOCK IN THE PARK POSITION AND ROLLED IN THE CURB JUST MISSING ANOTHER CAR. THE AUTOMATIC TRANSMISSION SAFETY(FOR THE PARK POSITION) LOCK FAILED AND WILL NOT ALLOW ME TO PLACE THE CAR IN PARK. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073263May 27, 2004
POWER TRAIN:MANUAL TRANSMISSION
MY FIRST AND SECOND GEARS HAVE BEEN SPORADICALLY GRINDING EVER SINCE I BOUGHT THE CAR. THREE TIMES THEY REFUSED TO FIX IT BECAUSE THEY HAVEN'T HEARD IT. FOURTH TIME THEY HEARD IT, BUT WOULDN'T FIX IT BECAUSE THEY DIDN'T HEAR IT WHEN I RETURNED FOR THE SERVICE. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073272May 27, 2004
EXTERIOR LIGHTING:TURN SIGNAL
THE TURN SIGNALS OF MY 2001 JETTA GAVE OUT AND I'VE SEEN ON FORUMS WHERE IT SAYS THAT THE EMERGENCY LIGHT SWITCH IS AT FAULT. IT SEEMS TO BE A COMMON PROBLEM AND I AM NOT A FAN OF PAYING MONEY FOR SOMETHING THAT IS OBVIOUSLY NOT MY FAULT.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073219May 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION:MODULE
1) TRANSMISSION SLIPS, AND CAUSES A THUD. HAVE TAKEN VEHICLE TO DEALERSHIP 3 TIMES AND NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. 2) LED DISPLAY DISAPPEARS. HAVE INFORMED DEALERSHIP OF THIS PROBLEM TWICE AND NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. 3) BRAKES ARE MUSHY. HAVE INFORMED DEALERSHIP ONCE AND NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. 4) VEHICLE IS SLUGGISH WHEN ACCELERATING. HAVE INFORMED DEALERSHIP ONCE. 5) ENGINE LIGHT HAS COME ON, AND THERE IS PECULIAR SMELL. HAVE INFORMED DEALERSHIP ONCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073083May 25, 2004
STRUCTURE
THE DRIVERS SIDE WINDOW STARTED MAKING A WHISTLING NOISE AND WHEN I TRIED TO ROLL THE WINDOW UP IT DROPPED DOWN INTO THE DOOR AND BROKE. I WAS ON THE FREEWAY AND I JUMPED WHEN IT HAPPENED. THIS IS A HAZARD AND NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073128May 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, VISIBILITY
BEFORE I PICKED UP THE CAR- IT NEEDED A NEW FUEL TANK BECAUSE THE DEALER WAS UNABLE TO PUT GAS INTO THE CAR. AT 60,000 MILES THE CRANK SHAFT BROKE OFF AND A NEW ENGINE WAS INSTALLED. MY DRIVER SIDE WINDOW FELL DOWN. TWO PLASTIC THINGS KEEP FALLING OUT OF THE SUNROOF AND I PUT THEM BACK UP. NUMEROUS OXYGEN SENSORS HAVE BEEN CHANGED BUT MY CHECK ENGINE LIGHT REMAINS ON. FINALLY, AT 107,000 MILES MY TRANSMISSION WENT OUT AND VW REFUSES TO HELP WITH ANY OF THE COST BECAUSE IT IS OUT OF THE WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074118May 24, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 25-55 MPH VEHICLE STALLED, DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073030May 23, 2004
STRUCTURE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
VEHICLE HAD DIFFICULTY SHIFTING OUT OF PARK. DEALERSHIP SAID IT HAD TO DO WITH A BRAKE SWITCH RECALL AND THAT THE PROBLEM WAS CORRECTED. WHEN VEHICLE WAS DRIVEN AFTER REPAIR, BRAKES FELT DIFFERENTLY, BUT WORKED. A WEEK LATER WHILE DRIVING ON THE INTERSTATE, THE BRAKE PEDAL STUCK AND WOULD NOT ACCELERATE OVER 50MPH. THE DEALERSHIP SAID THE MASTER CYLINDER WAS BAD AND WILL REPLACE IT. OTHER PROBLEMS INCLUDE THE ARM REST BREAKING THREE TIMES, WINDOW MECHANICS NEEDED REPLACED, DOOR LEAKS, AND COVER ON PLASTIC INTERIOR PEELING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072951May 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
REAR BRAKES AND ROTORS WERE BADLY WORN AND REQUIRED REPLACEMENT AT 23440 MILES. REAR SHOES WERE REPLACED AT AN INDEPENDENT GARAGE AS VEHICLE WAS OUT OF WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072952May 21, 2004
ELECTRICAL SYSTEM:IGNITION
VEHICLE MISFIRING LIKE A CHOCKING SOUND AND JERKING WHILE EMITTING BLACK SMOKE FROM EXHAUST. VEHICLE STALLS AND SERVICE ENGINE LIGHT COMES ON. VEHICLE STARTS AFTER SEVERAL STTEMPTS. VEHICLE STALLS IN MIDDLE OF INTERSECTION WHILE TURNING LEFT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074059May 21, 2004
ELECTRICAL SYSTEM:IGNITION
UPON STARTING THE VEHICLE A SHEAR BOLT ASSOCIATED WITH THE IGNITION SWITCH BROKE WITHOUT VEHICLE BEING INVOLVED IN A COLLISION. IF THIS OCCURRED WHILE DRIVING VEHICLE WOULD STOP RUNNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta