Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10825203February 9, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DEAD RADIO AND BATTERY HAS PARASITIC DRAIN MY RADIO DIED. THE SCREEN WENT BLACK WHILE DRIVING AND IT HAS NOT RECOVERED. SINCE THEN I HAVE HAD BATTERY DRAINAGE PROBLEMS. ONE OF THE FUSES, #42 I BELIEVE, HAS BLOWN AND I HAVE TRIED TO REPLACE IT, BUT IT BLOWS AGAIN AS SOON AS THE CAR IS TURNED ON. THERE ARE A NUMBER OF ONLINE FORUMS DOCUMENTING THIS AND SIMILAR RADIO PROBLEMS WITH THIS VEHICLE. HERE IS ONE: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 HERE IS ANOTHER: HTTP://DEVFORUMS2.TDICLUB.COM/SHOWTHREAD.PHP?T=389797&HIGHLIGHT=2010+JETTA+DEAD+RADIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824788February 8, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE CHANGING THE FRONT DRIVERS SIDE TIRE, THE FRAME DETACHED FROM THE JACK. THE CONTACT STATED THAT HE PLACED THE JACK IN THE PROPER POSITION ACCORDING TO THE OWNERS MANUAL. THE CONTACT STATED THAT THE DESIGNED PLACE TO PLACE THE JACK WAS NOT STRONG ENOUGH TO JACK THE VEHICLE. THE MANUFACTURER NOR DEALER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824979February 8, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FIRST NOTICED THE REAR PASSENGER BACKUP LIGHT NOT WORKING. 1 STOP AND A FEW MINUTES LATER THE PASSENGER HEADLIGHT WENT OUT. AFTER RETURNING HOME 15 MINUTES LATER THE ENTIRE PASSENGER SIDE EXCEPT THE TAILLIGHT WAS OUT. AFTER SEARCHING ON THE INTERNET FUSE F16 HAS A KNOWN ISSUE OF MELTING BOTH THE FUSE AND THE FUSE BOX. SURE ENOUGH AFTER REMOVING AND INSPECTING, THE PASSENGER SIDE OF THE FUSE HAS BEGUN TO MELT AND THE FEMALE FUSE TERMINALS AND PLASTIC FUSE BOX AROUND THE CONNECTION HAVE ALL STARTED TO MELT. TURNING THE FUSE AROUND HAS GOTTEN THE LIGHTS WORKING AGAIN FOR TONIGHT, BUT WILL LIKELY NEED TO REPLACE THE ENTIRE FUSE BOX AS A PERMANENT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824328February 4, 2016
ELECTRICAL SYSTEM
NONE OF THE DOOR LOCKS WORK, THEY DON'T LOCK. STEREO SYSTEM DOES NOT WORK, COMPLETELY BLACK. NO BLUE TOOTH AT ALL. SEAT BELT FRONT PASSENGER SIDE DINGS THOUGH THE BELT IS IN PLACE AND LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824336February 4, 2016
ELECTRICAL SYSTEM
ENGINE BATTERY FUSE BOX MELTING. REPLACED TWICE. FOUND OUT IT ALTERNATOR WIRING IS BAD. I HAVE A SMALL CHILD. CAR HAS LEFT ME STRANDED ON SIDE OF ROAD SEVERAL TIMES DUE TO FAULTY ALTERNATOR WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824004February 3, 2016
SEATS
SEAT BACKS ON BOTH FRONT SEATS MAKE A TIN-CAN-LIKE CLUNKING SOUND WHEN YOU PUSH ON THEM THEM LEAST BIT AND SOMETHING INSIDE THE SEAT CAN BE FELT SHIFTING AS THE SOUND IS BEING MADE. IT DOESN'T MATTER IF THE CAR IS MOVING OR NOT, IT ALWAYS DOES IT. OUR LOCAL DEALER CHECKED OTHER JETTA'S ON THEIR LOT AND THEY ALL DO IT SO THEY WON'T FIX IT AS THEY CONSIDER IT "NORMAL OPERATION".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823748February 2, 2016
POWER TRAIN
WHILE DRIVING DOWN THE HIGHWAY MY CAR SHIFTED ITSELF INTO NEUTRAL. THIS WAS A VERY DANGEROUS SITUATION AND MY WIFE AND TWO CHILDREN HAD TO CROSS MULTIPLE LANES OF TRAFFIC AND WERE STRANDED ON THE SIDE OF A MAJOR HIGHWAY. BROUGHT TO VW AND THEY REPLACED THE ALTERNATOR, WHICH MAKES NO SENSE. THEY SENT MY FAMILY BACK OUT WITH CAR ONLY TO HAVE THE SAME INCIDENT RECUR, THEY THEN TOWED BACK THE VEHICLE AND REPLACED WIRING HARNESS ON AUTOMATIC TRANSMISSION. THIS IS THE EXACT ISSUE DESCRIBED IN RECALL 09V333000, BUT VW HAS STATED THAT THIS PARTICULAR VIN IS NOT COVERED. THIS IS AN EXTREMELY DANGEROUS ISSUE AND A FORMAL INQUIRY SHOULD BE ESTABLISHED TO DETERMINE IF ADDITIONAL VINS SHOULD BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823737February 2, 2016
FUEL/PROPULSION SYSTEM
JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823364February 1, 2016
AIR BAGS
FORCED OFF ROAD BY ANOTHER DRIVER, HIT POLE AND MY FACE HIT STEERING WHEEL AND HEAD SHATTERED WINDSHIELD CAUSING SEVERE CONCUSSION, CUTS/BRUISES AND NECK ISSUES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10823519February 1, 2016
ENGINE, FUEL/PROPULSION SYSTEM
WHILE EXCELERATING FROM A RED LIGHT MY CAR WENT INTO "LIMP MODE" AND LOST MOST OF ITS POWER. I COULD NOT DRIVE FASTER THAN 40 MPH OR 2400 RPM. I CONTACTED VW DEALER AND THEY INSTRUCTED ME TO DRIVE THE VEHICLE IN WHICH WAS ONLY 8 MILES FROM MY HOUSE. ENROUTE TO DEALERSHIP MY CAR LOST ALL POWER AND SHUT OFF IN THE MIDDLE OF THE ROAD. I COULD NOT START THE VEHICLE AND HAD TO GET IT TOWED TO THE DEALERSHIP. UPON INSPECTION, IT WAS FOUND THAT MY HIGH PRESSURE FUEL PUMP HAD FAILED WHICH CAUSED MY TURBO TO ALSO FAIL. THE FUEL IN THE TANK WAS NOT CONTAMINATED, THIS WAS JUST A FAILURE OF THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823577February 1, 2016
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC) AND THE DEALER WAS UNABLE TO PROVIDE THE PART FOR THE RECALL REPAIR IN A REASONABLE AMOUNT OF TIME FRAME. THE CONTACT CALLED THE DEALER FOR MONTHS AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE SERVICED UNDER THE RECALL. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823204January 30, 2016
AIR BAGS
DURING A TRIP, THE AIR BAG LIGHT CAME ON AND AIRBAG SERVICE MESSAGE WAS DISPLAYED WHEN I RESTARTED MY CAR AFTER FILLING UP THE GAS TANK. WHEN I BROUGHT IT TO THE DEALER, THEY FOUND THE CODE FOR FAULTY N9S - AIRBAG EXCEEDED. AS I UNDERSTOOD IT, I HAD NO AIRBAG PROTECTION DURING THE TIME IT TOOK TO GET THIS FIXED. VW CORPORATE REFUSED TO PAY FOR ANY OF THIS REPAIR, WHICH COST ME $913.58 TO REPLACE THE AIRBAG IN THE STEERING COLUMN. VW CLAIMED THAT MY CAR VIN WAS NOT PART OF ANY PREVIOUSLY ANNOUNCED AIRBAG SAFETY RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823206January 30, 2016
ENGINE
I HAD BEEN DRIVING MY CAR FOR ONE HOUR. I MADE A QUICK STOP AT MY HOUSE TO PICK SOMETHING UP. I PULLED BACK INTO THE STREET AND STARTED TO DRIVE DOWN THE ROAD WHEN MY ENGINE SHUT DOWN IN THE MIDDLE OF THE ROAD. I HAD TO PUSH MY CAR TO THE SIDE OF THE ROAD. MULTIPLE ATTEMPTS BY MYSELF AND A TOW TRUCK WERE UNABLE TO RESTART THE CAR AND IT HAD TO BE TOWED. AFTER EXTENSIVE TROUBLESHOOTING, THE DEALER DETERMINED MY ENGINE CONTROL MODULE HAD FAILED AND HAD SHUT ALL POWER TO MY FUEL INJECTORS. LUCKILY, I WAS NOT TRAVELING VERY FAST AT THE TIME NOR WAS THERE ANY SURROUNDING TRAFFIC. THIS COST ~$2000 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823126January 29, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING MY VW JETTA 2004 TDI ON A HIGHWAY, I WAS USING MY HIGH BEAM AND LOW BEAM HEADLIGHTS TO YIELD TO INCOMING TRAFFIC WHEN ALL OF A SADDEN MY HEADLIGHTS WENT OFF, I HAD TO STOP IT WAS VERY DARK AND DANGEROUS ROAD, I MOVED AND WIGGLE THE LEVER TO SEE IF I COULD MAKE IT COME ON AGAIN, EVENTUALLY IT DID, IT DID THAT ABOUT 4 TIMES,EVERY TIME IT SCARED THE ... OUT OF ME COULD NOT SEE ROAD. TOOK IT TO A MECHANIC, REPLACED THE TURN SIGNAL HIGH BEAM LOW BEAM AND CRUSE CONTROL LEVER, ITS ALL IN ONE LEVER. I LOOKED ON LINE TO SEE IF SOMEONE ELSE HAVE THE SAME PROBLEM AND IT SEEMS THAT IS A COMMON PROBLEM WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822925January 28, 2016
ELECTRICAL SYSTEM
MY RADIO IN THIS CAR SUDDENLY WENT BLACK. ALL DOOR LOCKS WORK WHEN THEY WANT TOO. I HAVE TWO SMALL CHILDREN AND THE CHILD SAFETY LOCKS DO NOT WORK. BLUETOOTH IS NO LONGER WORKING SINCE IT IS TIED INTO THE RADIO. IN MY CITY OF GREENVILLE, SC IS IT ILLEGAL TO TALK ON PHONE WHEN DRIVING. THESE ARE MAJOR SAFETY CONCERNS SINCE IT RELATES TO MY WIFE AND TWO SMALL CHILDREN. THIS IS OBVIOUSLY A BIG PROBLEM WITH THIS YEAR JETTA FROM ALL THE COMPLAINTS ONLINE. I WILL NEVER AGAIN BUY A VOLKSWAGEN IF THEY AS A COMPANY DO NOT SEE THE URGENCY ON THIS ISSUE. WHAT'S IT GONNA TAKE SOMEONE LOSING THEIR LIFE BECAUSE OF A ELECTRICAL PROBLEM THEY ARE CLEARLY AWARE OF?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822630January 27, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. WHEN THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK TO THE ON POSITION, THE ENGINE STARTED AND STALLED. THE ENGINE RESTARTED AFTER 20 MINUTES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS MOISTURE IN THE INNER COOLING SYSTEM AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SIX MONTHS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,796.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822655January 27, 2016
ENGINE
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO HESITATE AND THE VEHICLE STALLED. THE CONTACT PARKED, TURNED OFF, AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE AIR FLAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, WHEN DRIVING IN COLD INCLEMENT WEATHER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR WAS FROZEN. THE VEHICLE WAS NOT REPAIRED. THE CHECK ENGINE WARNING LIGHT AND THE GLOW PLUG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT NOTIFIED THE MANUFACTURER WHO ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 21,758.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822656January 27, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE HESITATED AND STALLED. THE CONTACT HAD TO PULL OVER AND PARK THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE AND GLOW PLUG WARNING LIGHTS ILLUMINATED. THE CONTACT, A CERTIFIED MECHANIC, DIAGNOSED THAT THE WATER FROM THE AIR INTAKE COOLER NEEDED TO BE DRAINED.THE EXCESS WATER WAS REMOVED FROM THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT, BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY, THEY WOULD NOT PROVIDE A FREE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822078January 25, 2016
ENGINE
AT 60MPH VEHICLE LOST POWER ON HIGHWAY AND ULTIMATELY STALLED OUT. IT RESTARTED 6 TIMES BUT NOT ENOUGH POWER TO MOVE AND STALLED IN APPROX 20 SECONDS. IT ACTED LIKE A FLOOD OUT SITUATION. NO THROTTLE RESPONSE. IT JUST CHUGGED AND DIED. JAN 24, 2016 33 DEGREES. 37,000 MILES. AFTER A NUMBER OF TRIES AND STALLS FINALLY STARTED UP AFTER 45 MINUTES....SO FAR HAS CONTINUED TO RUN FINE. 2/3 FULL TANK OF DIESEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821902January 23, 2016
FUEL/PROPULSION SYSTEM
I AM UNABLE TO OPEN THE GAS FILLER FLAP TO FILL MY GAS TANK WITH GAS. THE FILLER FLAP USUALLY OPENS USING THE CENTRAL LOCKING SYSTEM IN CAR OR THE KEY POD. NEITHER ACTIVATES THE FILLER FLAP NOW. THIS IS A SERIOUS SAFETY ISSUE WHICH VOLKSWAGEN DOES NOT HAVE A SOLUTION FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta