Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11155161November 30, 2018
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE HORN BECAME INOPERATIVE IN COLD CLIMATES. IN ADDITION, THE WINDSHIELD WIPERS FAILED. FURTHERMORE, THE IGNITION KEY BECAME STUCK IN THE IGNITION ON SEVERAL OCCASIONS. AN INDEPENDENT REPAIRED THE IGNITION. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE IGNITION FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154740November 29, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE CONTACT ATTEMPTED TO ACCESS THE BRAKE PEDAL AND THE VEHICLE SLID BEFORE IT STOPPED. THE CONTACT STATED THAT THE ABS MODULE WAS FAULTY. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED AND CONSTANTLY BEEPED. THE CONTACT WAS ABLE TO DRIVE SAFELY TO THEIR DESTINATION AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO NAPELTON VOLKSWAGEN OF ORLANDO (12700 E COLONIAL DR, ORLANDO, FL 32826, (855) 843-6461) WHERE THE MECHANIC STATED THAT SINCE THE WARNING INDICATOR WAS CURRENTLY ILLUMINATED, THE UPDATE COULD NOT BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER CALLED THE CONTACT AND STATED THE SAME THING AS THE DEALER. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154795November 29, 2018
FUEL/PROPULSION SYSTEM
MY JETTA'S FUEL RAIL IS LEAKING AROUND THE SEAL TO THE FUEL INJECTOR(S) AND IS CURRENTLY LEAKING FUEL INTO MY ENGINE COMPARTMENT. I BROUGHT THIS IN 16 MONTHS AGO AND MY DEALER SAID THEY COULD NOT FIND THE ISSUE. I HAVE RECENTLY BROUGHT IT BACK IN AND FOUND OUT THE 2014 JETTA WAS RECALLED FOR THIS EXACT ISSUE BUT THE DEALER IS CLAIMING MY VIN IS NOT COVERED. IS THERE ANYTHING I CAN DO ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154308November 27, 2018
POWER TRAIN
AFTER LEAVING WORK, I WENT ABOUT TWO BLOCKS, TURNED THE CORNER AND MY CAR STALLED OUT ON ME, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND OUT THE WAY OF TRAFFIC. I SHUT THE VEHICLE OFF AND BACK ON AND IT WOULD NOT GO INTO GEAR, DRIVE OR REVERSE. I TOWED IT TO NEAREST VW DEALERSHIP WHICH WAS 4 HOURS AWAY AND THEY SAID I NEED A NEW TRANSMISSION AND EVEN THOUGH IT IS THE SAME YEAR MAKE AND MODEL AS OTHER VEHICLES WITH RECALL PROBLEM, VOLKSWAGEN SAYS MY VIN DOES NOT FALL UNDER THE RECALL AND I HAVE TO PAY $7295 FOR A NEW TRANSMISSION. MY CAR ONLY HAS 67,000 MILES ON IT, AND THE WARRANTY DOES NOT COVER THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153594November 25, 2018
STRUCTURE:BODY
GLASS PANEL AT LEADING EDGE OF ROOF SHATTERED WHILE PARKED. LATERAL "CRACK" FROM SIDE TO SIDE APPEARS TO BE THE RESULT OF TORSIONAL LOADING. GLASS WAS NOT DAMAGED WHEN VEHICLE WAS INITIALLY PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153431November 23, 2018
STEERING
KEY STUCK IN IGNITION WHILE VEHICLE IS STILL ON, IT CAN'T BE TURNED OFF. THIS HAPPENS WHILE VEHICLE IS IN PARKED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153144November 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE COOLANT PUMP FAILED. AN INDEPENDENT MECHANIC ASSESSED THE VEHICLE AND STATED THAT AN UNKNOWN LIQUID SEALANT WAS APPLIED TO THE COOLANT PUMP. THE INDEPENDENT MECHANIC FLUSHED THE COOLANT PUMP AND, AFTER TEST DRIVING THE VEHICLE, A BROWN FOAM EXITED FROM THE COOLANT PUMP SEALING. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE LIQUID SEALANT (BROWN FOAM-LIKE MATERIAL) CREATED A BLOCKAGE WITHIN THE HEATER CORE AND CAUSED THE HEATER TO FAIL WITHIN THE VEHICLE IN COLD TEMPERATURES. VOLKSWAGEN OF DOWNTOWN CHICAGO (1111 NORTH CLARK STREET, CHICAGO, ILLINOIS 60610, (312) 614-0196) WAS MADE AWARE OF THE FAILURE VIA VOICEMAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152660November 20, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
SO INSIDE OF MY VEHICLE I AM UNABLE TO OPEN MY TRUNK BY FLIPPING THE TRUNK SWITCH. MY LEFT PASSENGER DOOR IS UNABLE TO FUNCTION PROPERLY. THE WINDOWS WON'T TOLL DOWN, THE DOOR IS UNABLE TO LOCK AND IT'S STRESSFUL BECAUSE MY CAR GOT BROKEN INTO BECAUSE OF IT. MY RIGHT MIRROR TURN SIGNAL DOESN'T FUNCTION ANY MORE WHEN I SIGNAL RIGHT IT SIGNALS REALLY FAST AND IT'S ONLY SIGNALS USING MY HEADLIGHT AND TAIL LIGHT SIGNALS. SOMETIMES THERE IS A KICK TO MY CAR WHEN I'M DRIVING AND IN A COUPLE OF OCCASION WHEN I START MY VEHICLE MY CAR REVS UP ON IT'S OWN. JUST A BUNCH OF ISSUES IT'S STRESSFUL..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152429November 19, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. AT VARIOUS TIMES, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO WEST BROAD KIA (9001 WEST BROAD ST., RICHMOND, VA 23294, (804) 270-9000) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG HIGH LIMIT WAS REACHED, WHICH MEANT THAT THE MEMORY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 193,028.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152301November 18, 2018
POWER TRAIN
HEAVY ABRUPT GRIND WHEN SHIFTING INTO REVERSE. SOMETIMES REFUSES TO EVEN GO INTO REVERSE WITHOUT MULTIPLE ATTEMPTS AND FORCING SHIFTER. TO AVOID, DRIVER MUST FIRST SHIFT TO 1ST GEAR, THEN SHIFT TO REVERSE WITHOUT EVER LIFTING OFF OF THE CLUTCH DIRING THAT SEQUENCE. AND WHEN EXECUTING THAT SEQUENCE, SOMETIMES THE TRANSMISSION DOEA NOT GO INTO REVERSE COMPLETELY CAUSING GEAR GRIND WHEN THE DRIVER RELEASES THE CLUTCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152238November 17, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL: THE HYBRID SYSTEM FAILED WHILE I WAS DRIVING. THE ENGINE STILL RAN BUT I COULDN'T DRIVE. I WAS STRANDED IN THE MIDDLE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151722November 15, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM, SEAT BELTS
I WAS DRIVING ON THE EXPRESSWAY WHEN A CAR ON THE SHOULDER PULLED OUT WITHOUT SEEING ME. I WENT TO HONK MY HORN AND IT DIDN'T WORK. I LUCKILY SWERVED INTO THE NEXT LANE WITHOUT HITTING THE CAR IN THE NEXT LANE. I FOUND OUT IT'S NOT JUST MY HORN BUT THE COCK SPRING NEEDS REPLACING. NOTHING ON MY STEERING WHEEL WORKS NOW AND MY AIRBAG WARNING LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151506November 14, 2018
VEHICLE SPEED CONTROL
WHEN PULLING INTO A PARKING SPACE IN A LARGE PARKING LOT, AS SOON AS I STARTED THE TURN, MY CAR ACCELERATED DRAMATICALLY CAUSING THE CAR TO JUMP THE CURB AND HIT THE CONCRETE BASE OF A LIGHT POLE HEAD ON. AIRBAGS WERE NOT DEPLOYED. INSURANCE DECLARED THE VEHICLE A TOTAL LOSS. I DID CONTACT VW CUSTOMER CARE WHO HAS TOLD ME MY ISSUE HAS BEEN WELL DOCUMENTED, HOWEVER, NEITHER VW OR MY INSURANCE COMPANY LOOKED ANY FURTHER AT THE VEHICLE FOR ISSUES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11151610November 14, 2018
ELECTRICAL SYSTEM, VISIBILITY, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS POWERED OFF WITH THE WINDOWS ROLLED DOWN, THE CONTACT REACHED INTO THE VEHICLE AND THE WINDOW ROLLED UP AND SQUEEZED THE CONTACT. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 160250974. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000 *TT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11151631November 14, 2018
SERVICE BRAKES
TODAY (NOV14, 2018) WHEN I BRAKED TO AVOID RUNNING INTO A BRAKING CAR IN FRONT OF ME, THE CAR DIDN'T SEEM TO REDUCE SPEED AT ALL. IT RESULTED IN A CRASH THAT DEPLOYED 5 AIR BAGS OF MY CAR. THE SAME CAR HAD A SIMILAR ACCIDENT IN WHICH BRAKE DIDN'T WORK ON MARCH 7, 2018.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11151638November 14, 2018
POWER TRAIN
COMING TO HOME AND WAS ABOUT TO TURN ONTO ANOTHER STREET WHEN CAR SUDDENLY JERKED AND WOULDN'T GO IN DRIVE. HAD TO STOP PUT IN PARK AND WAIT FOR A FEW MINUTES AND THEN IT BEGAN TO MOVE. DEALERSHIP SAID IT IS TRANSMISSION BUT THE CAR ISN'T OVER 130,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151351November 13, 2018
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION AND FAILED TO RELEASE OR TURN BACKWARDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN VOLKSWAGEN OF ROCKVILLE (801 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 637-8344) WHERE IT WAS DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151136November 13, 2018
VISIBILITY/WIPER
THE WINDSHIELD WIPER MOTOR IS LOUD AND SOMETIMES DOESN'T WORK AT ALL. VERY INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150951November 12, 2018
AIR BAGS, ELECTRICAL SYSTEM, STEERING
DRIVER AIRBAG LIGHT ILLUMINATED ON DASHBOARD WHILE CAR WAS IN MOTION ON HIGHWAY IN POURING RAIN WEATHER. CAR HORN IS ALSO CURRENTLY NOT WORKING/ABLE TO BE USED IN EVENT OF EMERGENCY OR WARNING. AIRBAG LIGHT WOULD COME ON FOR ABOUT 6 SECONDS AND THEN GO OFF REPEATEDLY THEN FINALLY STAYED ON FOR GOOD. APPEARS TO BE A CLOCK SPRING ISSUE FROM RESEARCH THAT MAY NOT HAVE BEEN INITIALLY COVERED AND COMPLETED IN 2015 MANUFACTURER RECALL. VIN IS ALSO NOT INCLUDED IN CURRENT TAKATA AIRBAG RECALL EITHER.... NO PREVIOUS ISSUES TO NOTE PRIOR TO SYMPTOMS BEGINNING...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150984November 12, 2018
POWER TRAIN
LEFT WORK AND BARELY MADE IT OUT OF THE PARKING LOT WHEN THE CAR MADE A 'CLUNK' AND LURCHED IN D BUT WOULD NOT GO. LARGE INDICATOR LIGHT CAME ON, PUT CAR IN P, WAITED AND THEN BACK TO D. STILL WOULD NOT DRIVE. TURNED IT OFF AND WAITED A MINUTE OR TWO. WAS ABLE TO RESTART AND DRIVE TO PARKING LOT. LARGE LIGHT WAS OUT BUT CHECK ENGINE CAME ON. LOTS OF TRANSMISSION FLUID LEAKED WHILE WAITING FOR TOW TRUCK. MY VIN NOT IN RECALL. 😡
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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