Volkswagen ID.4 Complaints

991 consumer complaints on file.

#11433552September 19, 2021
POWER TRAIN, ELECTRICAL SYSTEM
The ID.4 (brand new - 5 days old) shutdown in the middle of a busy street in Altamonte Springs, FL (suburb of Orlando). There was a “Electrical system not working correctly. Please service vehicle" warning so I began to pull off to the left turning lane. Then 12V battery errors started flashing and 5 seconds later the entire car shut down in the middle of the road. I was unable to restart it for 10-15minutes. I was able to drive 300 feet to a parking lot after. Will be taking the ID.4 to the dealership tomorrow morning (9/20/2021) assuming it doesn't shut down during the drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433077September 15, 2021
FUEL/PROPULSION SYSTEM
While operating the vehicle at stop lights on a grade or any situation the vehicle stops on a grade when releasing the brake the vehicle rolls back potentially causing a collision. Power must immediately be applied in these situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431880September 6, 2021
SERVICE BRAKES
It will not stop! Break don’t work!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431878September 6, 2021
ENGINE, SERVICE BRAKES
It will not stop, can not stop!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431877September 6, 2021
SERVICE BRAKES
I will not stop!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431062August 30, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, BACK OVER PREVENTION: WARNINGS
The vehicle went into complete shutdown, it was unable to be placed into Drive or Reverse and vehicle was completely immobile. Various warnings appeared on the instrument cluster. After letting the vehicle sit it was returned to the dealer, where they experienced the same issues, but eventually replaced various electrical components and re-booted/re-programmed the systems. Approximately 11 days after receiving the vehicle back from repair the same thing occurred, additionally the automatic hold feature, to prevent rolling in neutral, failed and the car rolled backwards in my driveway about 4 feet before I was able to apply the footbrake. Several warning signals said the vehicle should not be driven, the vehicle is now back at the dealer again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428849August 12, 2021
UNKNOWN OR OTHER
I was driving the car when a loud high pitched sound started coming from the vehicle. I am not a doctor, but the noise was probably loud enough to cause damage to human ears. Today, I picked up the car and was told "Contacted VW Techline. They been made aware of several other similar cases and engineering in Germany is looking into it. No resolution available at this time. Told to call VW Customer Care. I have been on hold for over 45 minutes. Called executive office and was transferred to Voice Mail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427863August 5, 2021
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Multiple times while driving the car props an error where the speed become unavailable while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427200July 30, 2021
ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear window defrost grid How was your safety or the safety of others put at risk? Potential electrical fire Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by Galpin VW and Santa Monica Vw dealers and the manufacturer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes the vehicle has been inspected by Galpin VW Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The defrost grid shows signs of "visual variance" according to manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427140July 30, 2021
POWER TRAIN, ELECTRICAL SYSTEM
While pulling out of a parking garage at low speed, the car shut down/stopped/lost all power. Also, a second event occurred while backing into a charging station, the car shut down/stopped/lost all power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417866May 20, 2021
ELECTRICAL SYSTEM
The infotainment panel sporadically shuts off. This has happened four times in the two months I’ve owned the car. Safety features like the backup camera, proximity sensors, and safety feature controls are not accessible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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