Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11001419June 26, 2017
ENGINE
AROUND 40-50,000 MILES, THE VW GOLF GTI USUALLY HAS RUNNER FLAP ACTUATOR/INTAKE MANIFOLD FAILURE. THIS IS COMMON ON ALL VW GTIS. THIS FAILURE USUALLY OCCURS JUST AFTER THE VW WARRANTY EXPIRES ON THE CAR. VW HAS MADE A 2017 UPGRADE MANIFOLD TO FIX THIS PROBLEM BUT THEY REFUSE TO RECALL THEIR CRAPPY CARS IN ORDER TO FIX THIS KNOWN PROBLEM. OWNERS ARE GETTING STUCK WITH A $1000-$2000 REPAIR BILL TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000692June 22, 2017
STRUCTURE:BODY
THE DRIVERS SIDE B-PILLAR IS NOT WELDED TOGETHER CORRECTLY AND CAUSES POPPING AND TAPPING SOUNDS AS VEHICLE FLEXES WITH MOVEMENT. VOLKSWAGEN REPLACED MY PREVIOUS 2016 GTI WITH SAME ISSUE. NO KNOWN CRASH TESTING HAS BEEN DONE ON VEHICLES WITH MANUFACTURING DEFECT THAT APPEARS TO BE EXTREMELY WIDESPREAD. DO NOT FEEL SAFE IN VEHICLE AND VALUE OF VEHICLE IS LIKELY EFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994646June 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I SUBMITTED A COMPLAINT LAST YEAR WITH COMPLAINT #: 10907462. SUMMARY OF THE UNEXPECTED ABS MODULE BREAKDOWN THAT HAPPENED LAST YEAR. THE MODULE BROKE DOWN THE FIRST TIME ON 09/06/216 ON MY WAY TO WORK AND IT OCCURRED WHILE I WAS DRIVING ON THE HIGHWAY. I SLOWED DOWN THE SPEED TO AROUND 45 AFTER I LOST CONTROL OF THE VEHICLE WHEN IT HAPPENED AND THE LIGHTS AND BEEPING DID NOT STOP WITH THE ENGINE LIGHT TURNED ON. THE CAR WAS EVENTUALLY TOWED AND REPAIRED (PAID OUT OF POCKET) AT VW DEALERSHIP. AFTER SEARCHING ONLINE, THE ABS MODULE APPARENTLY HAS BEEN A PROBLEM ON GTI AND GLI JETTA. MOST RECENTLY, THERE IS A RECALL ON THE ABS MODULES ON CERTAIN VW VEHICLES; HOWEVER MY CAR WAS NOT ONE OF THEM EVEN THOUGH IT IS THE SAME PART THAT ALMOST CAUSED ME A CAR CRASH ON THE HIGHWAY! PLEASE INVESTIGATE INTO THIS PROBLEM AND HAVE THE VW OFFICIALLY EXTEND THEIR QUALIFICATION FOR RECALLS. IT IS NOT RIGHT TO ONLY RECALL CERTAIN VEHICLES AS OTHER CARE MODELS/YEARS ALSO USE THE EXACT SAME MANUFACTURER DEFECT ABS MODULES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994491June 12, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. ADDITIONALLY, THE BRAKE PEDAL WARNING INDICATOR WAS FLASHING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,663.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993931June 8, 2017
FUEL/PROPULSION SYSTEM
VEHICLE HAS JUST UNDER 60,000 MILES. A CHECK ENGINE LIGHT CAME ON. IT WAS P2015, WHICH WAS ASSOCIATED WITH THE INTAKE RUNNER POSITION. VW DEALERSHIP SAYS THE FLAP INSIDE THE INTAKE MANIFOLD HAS DISINTEGRATED. VW HAD EXTENDED THE WARRANTY ON 2.0T ENGINES FROM MODEL YEAR 2008 TO 2011. HOWEVER, 2013 IS NOT COVERED. VW HAS CLEARLY NOT RESOLVED THE PROBLEMS WITH THE INTAKE MANIFOLD FOR ENGINES AFTER 2011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993786June 7, 2017
STEERING
COULD NOT TURN THE WHEEL AT ALL, STEERING WAS OUT. THE VOICE COMMAND CAME ON SAYING GET ASSISTANCE IMMEDIATELY. THIS WAS REPEATED OVER AND OVER. TURNED VEHICLE OFF, RE-STARTED AND IT WAS NOW WORKING. I DROVE TO A SHOP THEY SAID THIS DOES HAPPEN WITH THIS YEAR MAYBE ONCE A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993297June 5, 2017
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. WHILE STARTING THE VEHICLE, THE ABS INDICATOR ILLUMINATED. ALSO, WHILE MAKING A TURN AT VARIOUS SPEEDS, THE INSTRUMENT PANEL AND THE FUEL GAUGE RANDOMLY FAILED. THE VEHICLE WAS TAKEN TO A LOCAL ANCIRA VOLKSWAGEN DEALER LOCATED IN SAN ANTONIO, TX WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CODES DID NOT MATCH THE FAULTS LISTED IN THE RECALL. THE CONTACT WAS DENIED THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 81,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991602May 25, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ON 11/14/2014, I PAID MY VW DEALER $1102 TO HAVE THE FAULTY ABS CONTROL MODULE REPLACED. AT THE TIME, MY CAR HAD 72,648 MILES ON IT. EARLY IN 2017, VW ANNOUNCED A RECALL OF SOME 2009 CARS OVER THE SAFETY ISSUE OF A FAULTY ABS COMPUTER. MY CAR WAS NOT LISTED IN THIS RECALL- BUT I BELIEVE IT SHOULD BE, AND I SHOULD BE COMPENSATED FOR MY REPAIR COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991666May 25, 2017
ENGINE
P2015 INTAKE MANIFOLD RUNNER POSITION SENSOR/SWITCH CIRCUIT RANGE/ PERFORMANCE BANK 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990844May 22, 2017
SERVICE BRAKES
I HAVE JUST STARTED TO ENCOUNTER PROBLEMS WITH MY ABS MODULE. I RECEIVED A RECALL ON THE MODULE AND TOOK IT IN TO AN AUTHORIZED VOLKSWAGEN DEALER ASAP. LEFT THE CAR WITH THEM FOR A DAY IN HOPE TO RECEIVE NEWS THAT THEY WERE GOING TO ORDER MY MODULE AND HAVE IT COMPLETED IN A FEW DAYS. I WAS WRONG. THEY CALLED ME AND CLAIMED THAT IT WAS NOT GOING TO BE COVERED IN THE RECALL. I DON'T UNDERSTAND HOW SOMETHING SO CRITICAL TO THE SAFETY OF EVERYONE ON THE ROAD WILL NOT BE REPLACED, EVEN WHEN THERE IS A RECALL ON THE PART. MY CAR ABSOLUTELY FREAKS OUT WHILE DRIVING. I LOSE MY SPEEDOMETER, MY STEERING IS NOT AS RESPONSIVE AS IT SHOULD BE AND MY DASH CLUSTER FREAKS OUT. I'M PERSONALLY SCARED TO DRIVE MY OWN CAR BECAUSE I DO NOT WANT TO KILL OR INJURE OTHER PEOPLE OR MYSELF WHILE DRIVING THE CAR I NEED TO GET AROUND TO WORK, AND RUN DAILY ERRANDS. I SCANNED MY CHECK ENGINE LIGHT WITH MULTIPLE PEOPLE AND SYSTEMS AND RECEIVED A CODE U0121 WHICH READ CONNECTION FAILURE IN ABS MODULE AND WAS TOLD THE MODULE MOST LIKELY DOES NOT HAVE GROUND. THIS HAS HAPPENED TO SO MANY 09 VW VEHICLES, YET I'VE READ SO MANY FORUMS AND HAVE TALKED TO SO MANY OTHER 09 VW OWNERS WHO SAID THEIR CARS "DID NOT QUALIFY" FOR THIS RECALL AS WELL. THE DEALER QUOTED ME 1,300 TO FIX THIS ISSUE. I'M LOST AT WORDS ON HOW I HAVE A RECALL ON AN OBVIOUS PROBLEM WHICH IS A MANUFACTURE ERROR AND I HAVE TO PAY 1,300 TO REPLACE IT OR GOOD LUCK WITH WHATEVER ACCIDENT YOU MANY GET IN. THIS HAS HAPPENED ON FREEWAYS, CITY STREETS, AND THE SCARIEST PART IS COMING DOWN THE MOUNTAIN WHICH I HAVE TO DRIVE 5 DAYS OUT OF THE WEEK FOR WORK. THIS A PROBLEM WITH THESE CARS AND ONLY A FEW ARE BEING TAKEN CARE OF WHILE THE REST HAVE TO PAY OR GOODLUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983465May 4, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. WHILE DRIVING 35 MPH, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE CHECK ENGINE, ABS, BRAKE, ELECTRONIC STABILITY CONTROL, AND EPC INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE DEALER ESTIMATED THAT THE REPAIR WOULD COST $1,500-$2,000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER DENIED THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT SINCE THE ABS MODULE CONTROL FAILED TO WORK, THE RECALL REPAIR COULD NOT BE PERFORMED. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978489April 14, 2017
AIR BAGS
TAKATA RECALL NORTH PARK VW DEALER IN SAN ANTONIO TEXAS STATES THAT THE AIR BAG RECALL CANNOT BE PERFORMED BECAUSE PARTS ARE NOT AVAILABLE. IS THIS TRUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972065April 12, 2017
UNKNOWN OR OTHER
WE HAVE WHAT WE CONSIDER TO BE A SIGNIFICANT SAFETY PROBLEM WITH OUR 2105 GTI (AUTOBAHN VERSION) AND THE PASSENGER SEAT AIR BAGS. MY WIFE HAS A HIP PROBLEM AND HAS TO USE A SEAT CUSHION THAT IS OVER 2' THICK WHILE RIDING AS A PASSENGER. THAT WORKS WELL IN OUR SUBARU OUTBACK THAT USES A LOAD CELL TO DETECT THE PASSENGER'S PRESENCE BUT IT DOESN'T WORK WITH OUR GTI AND VW'S SYSTEM, SO THERE IS NO PASSENGER SEAT AIR BAG PROTECTION. WE'VE TRIED A NUMBER OF APPROACHES TO SOLVING THE PROBLEM AND HAVING THE AIRBAG ACTIVATE WHEN THERE IS A PERSON SEATED ON THE CUSHION INCLUDING: 'CALLING YOUR CHAT LINES A COUPLE OF TIMES WHERE THE PEOPLE ON THE OTHER END HAVE BEEN POLITE BUT HAVE DONE LITTLE OTHER THAN SUGGEST WE CONTACT THE DEALER. 'TALKING WITH SEVERAL PEOPLE AT BURDICK VW. THEY SAY THEY NEVER HEARD OF THE PROBLEM (!) AND HAVE NO IDEA AS TO HOW TO SOLVE IT. 'SEARCHING THE WEB FOR A SOLUTION, ONLY TO FIND THAT OTHERS HAVE HAD THE SAME PROBLEM. 'TRYING SEVERAL HOMEMADE SOLUTIONS THAT MIGHT DUPLICATE THE CHARACTERISTICS OF THE HUMAN BODY WITHOUT SUCCESS. WE'RE AT THE POSITION WHERE I FEEL UNCOMFORTABLE EXPOSING MY WIFE TO ADDITIONAL RISK, BUT WE BOTH REALLY LIKE THE GTI FOR ITS OTHER CREATURE COMFORTS AND ECONOMY. I'D LIKE TO KNOW HOW WE CAN PROPERLY ACTIVATE THE PASSENGER SEAT AIR BAG AND STILL USE THE SEAT CUSHION. (WE CERTAINLY WOULDN'T MIND SOMETHING SIMPLE OR HOMEMADE.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971766April 10, 2017
ENGINE
I WAS DRIVING IN TRAFFIC WHEN THE ENGINE STARTED TO RUN ROUGH AND LOUD. I HAD TO PULL OVER AND TURN IT OFF. WHEN TRYING TO TURN IT BACK ON IT STARTED UP AND CONTINUED TO RUN ROUGH. I HAD THE VEHICLE TOWED TO THE SHOP. WHEN THEY LOOKED AT IT THEY TOLD ME THE ENGINE NEEDED TO BE REPLACED DUE TO THE TIMING CHAIN TENSIONER FAILING. WHEN I ASKED ABOUT WHEN I WAS SUPPOSED TO HAVE THIS SERVICE DONE THEY TOLD ME ITS NOT LISTED IN THE OWNERS MANUEL OR AT ANY SERVICE INTERVAL UP TO THIS POINT. THE PART IS NOT ON ANY LIST OF SERVICE FOR THE CAR YET FAILED AT 93K MILES. VW SHOULD ISSUE A RECALL FOR THIS PROBLEM BECAUSE THEY DIDN'T REPORT IT TO ME AS SOMETHING THAT COULD BREAK. I WAS TOLD WHEN I BOUGHT THE CAR THAT THE TIMING CHAIN AND TENSIONER SHOULD LAST THE LIFE OF THE VEHICLE WHICH SHOULD BE MUCH HIGHER THEN 93K. THIS IS A COMMON ISSUE IN ALL VW TSI ENGINES AND CAN HAPPEN AS EARLY AS 40K, VW NEEDS TO FIX THIS AND WARN EXISTING CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971449April 8, 2017
SEAT BELTS
SEAT BELT ROLLER FAILURE. CAME HOME FROM RUNNING A FEW ERRANDS, CAR HAS ABOUT 43K MILES ON IT, AND I NOTICED THE SEAT BELT WOULD NOT RETRACT FULLY. I TRIED TO PULL IT AND GET IT TO FUNCTION CORRECTLY, BUT IT WOULDN'T BUDGE IN OR OUT. AFTER A FEW TRIES, I MANAGED TO GET IT TO RELEASE FULLY, BUT IT STILL WILL NOT RETRACT FULLY. SEEMS LIKE REPLACEMENT OF THE ROLLER IS NEEDED TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970644April 5, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO RESPOND AND THE INSTRUMENT PANEL WARNING INDICATORS FLICKERED ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN STEERING MECHANISM FAILED AND THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE FAILURE MILEAGE WAS 95,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967351March 20, 2017
SERVICE BRAKES
AFTER DRIVING HOME FROM THE GAS STATION AFTER REPLACING MY TIRES GOING ABOUT 50MPH. MY BRAKE FLUID LIGHT CAME ON AND THE BRAKES DID NOT WORK AT ALL. LUCKY I WAS ABLE TO DOWN SHIFT AND E BRAKE ON THE CITY STREET. I TOOK IT TO THE FIRESTONE MECHANIC. THINKING THE HIT A LINE OR CUT A LINE ON ACCIDENT. AFTER INSPECTION NOTHING WAS CUT OR BROKEN. AFTER OPENING THE HOOD IT REVILED NO BRAKE FLUID AT ALL. AFTER REMOVING PARTS IT WAS THEN DISCOVERED THAT THE MASTER CYLINDER WAS LEAKING IN THE FIREWALL. AFTER GOING ONLINE TO THE FORUMS I NOTICED OTHER PEOPLE ARE HAVING THIS PROBLEM. THE DEALERSHIP FOR VOLKSWAGEN ARE TRYING TO BLAME THEM.. BUT THEY DIDN'T EVEN OPEN THE HOOD. I HAD OTHER WORK DONE BY THEM WITH NO PROBLEMS EVER. I WILL HAVE DOCUMENTATION AS MY CAR IS BEING WORKED ON. I COULD OF DIED IF I DIDN'T THINK FAST OR IF I WAITED TILL THE LAST MIN TO BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960229March 12, 2017
AIR BAGS
AIRBAG INFLATOR IS NOT WORKING. RECEIVED RECALL LETTER, BUT DEALER WON'T DO ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956665February 23, 2017
UNKNOWN OR OTHER
I WAS DRIVING APPROXIMATELY 45 MPH ON THE HIGHWAY IN JACKSONVILLE, FL WHEN MY SUNROOF SUDDENLY EXPLODED SENDING GLASS SHARDS EVERYWHERE. THE GLASS BROKE FROM THE INSIDE OUT BASED ON THE ORIENTATION OF THE REMAINING SHARDS ATTACHED TO THE SUNROOF FRAME. THIS WAS AT 8:45AM WHILE TRAVELING IN MORNING WORK TRAFFIC. THE LOUDNESS AND INTENSITY OF THE GLASS BREAKING NEARLY CAUSED ME LOSE CONTROL OF MY VEHICLE. TOM BUSH VOLKSWAGEN JACKSONVILLE DEALERSHIP REFUSED TO COVER THE DAMAGE EVEN THOUGH THE VEHICLE IS UNDER MANUFACTURER'S WARRANTY. I RECEIVED MINOR SCRAPES FROM THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10956202February 22, 2017
ELECTRONIC STABILITY CONTROL (ESC)
HELLO, I RECENTLY LEARNED ABOUT THE RECALL THAT VOLKSWAGEN HAS FOR 2009-2010 GTI'S. THE RECALL WAS FOR THE ABS CONTROL MODULE THAT CAUSED A SAFETY CONCERN TO OUR CARS. WHAT I CANNOT UNDERSTAND IS HOW MY FRIEND GOT A RECALL KETTER AND I DID NOT (WE HAVE THE SAME EXACT CARS).. MY ABS MODULE WENT OUT LAST YEAR AND I REMEMBER DRIVING ON THE ROADS EVERY DAY WITHOUT TRACTION, ESC CONTROL, PRETTY MUCH MY WHOLE DASH WAS LIGHTENED UP.. I AM A COLLEGE STUDENT AND HAD TO PAY 1600 DOLLARS OUT MY TUITION FUND JUST TO PAY FOR THIS PROBLEM THAT IS NOW A RECALL A YEAR LATER! I AM WONDERING IF VW FIGURED THAT MY CAR WAS GOOD AND THOUGHT I WOULDNT NEED A RECALL LETTER. BUT GUESS WHAT, IF MY FRIEND IS GETTING HIS GTI ABS MODULE REPAIRED FOR FREE BY VOLKSWAGEN, I THINK ITS ONLY FAIR FOR ME TO GET MY MONEY BACK THAT I SPENT FOR THIS PROBLEM.. I HAVE THE RECIEPTS AND I AM PRETTY SURE IT IS IN THE VOLKSWAGEN DATABASE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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