Volkswagen Eos Complaints

426 consumer complaints on file.

#10918906October 25, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I PURCHASED MY 2009 VW EOS FROM A DEALERISHIP "AS-IS" AND I HAVE HAD TO REPLACE THE MAF SENSOR, THROTTLEBODY HAD TO BE SERVICED WITH IN THE FIRST YEAR OF OWNING. OIL LEAKING FROM ENGINE ONTO THE WATER PUMP. NOW, THE ABS AND TRACTION ELECTRICAL SYSTEM IS COMPLETELY MESSED UP AND I CAN'T DRIVE IT. ESTIMATION OF $2500 WORTH OF WORK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10918474October 24, 2016
AIR BAGS
I RECEIVED THE RECALL LETTER BACK IN APRIL REGARDING THE DEFECTIVE AIRBAGS. THEY'RE TELLING US THAT THE REPLACEMENT AIRBAGS ARE STILL NOT AVAILABLE. WE ARE VERY FEARFUL OF DRIVING THE CAR KNOWING THIS COULD IN FACT COULD CAUSE DEATH. WE KNOW THEY CONTINUE TO MAKE NEW CARS WITH AIRBAGS THAT ARE NOT DEFECTIVE, SO THIS IS DISTURBING TO KNOW THE PEOPLE THAT HAVE THE OLDER MODELS WITH DEFECTIVE AIRBAGS ARE BEING NEGLECTED. THIS IS WRONG! THEY NEED TO FIX THE OLD CARS FIRST BEFORE SELLING NEW CARS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917579October 20, 2016
AIR BAGS
TAKATA RECALL ON MY VIN STATES: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." IF MY VEHICLE IS UNSAFE TO DRIVE AS REPORTED BY TAKATA SAFETY RISK, WHAT IS MY NEXT COURSE OF ACTION SINCE THE RECALL IS INCOMPLETE AND REMEDY IS NOT YET AVAILABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915021October 10, 2016
UNKNOWN OR OTHER
WHILE DRIVING DOWN THE HIGHWAY I HEARD WHAT I THOUGHT WAS THE SOUND OF A ROCK HITTING MY WINDSHIELD AND THE NEXT THING I HEAR IS THE SUNROOF EXPLODING RAINING SHARDS OF GLASS ON ME AND THE INTERIOR OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908850September 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/29/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907597September 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907627September 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906593September 19, 2016
AIR BAGS
2014 VOLKSWAGEN EOS. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONTAL AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907158September 16, 2016
AIR BAGS
TAKATA RECALL - I RECEIVED NOTICE 6 MONTHS AGO THAT MY AIRBAG HAS BEEN PLACED ON THE RECALL LIST AND A REPLACEMENT IS STILL UNAVAILABLE. 6 MONTHS SHOULD BE MORE THAN ADEQUATE TIME TO GET THE REPLACEMENT. WHY IS THIS TAKING SO LONG? I LOGGED ONTO THIS WEBSITE BECAUSE THIS IS WHERE THE DOCUMENTS I RECEIVED DIRECTS ME TO GO IF I "STILL CANNOT OBTAIN SATISFACTION YOU MAY FILE A COMPLAINT...".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906982September 15, 2016
ENGINE, VEHICLE SPEED CONTROL
CAR EXPERIENCES SUDDEN LOSS OF ACCELERATION, NEARLY CAUSING ACCIDENT FROM CARS BEHIND. THIS HAS HAPPENED SPORADICALLY IN MOTION ON CITY STREETS AND THE CAR HAS BEEN BACK TO THE DEALER (VW WORLD NPTUNE NJ) SEVERAL TIMES. FIRST TIME THEY COULD NOT REPLICATE PROBLEM AND NOTHING WAS DONE, SECOND TIME THEY REPLACED SEVERAL COMPONENTS AT COST OF $2,000 BUT THAT DID NOT FIX PROBLEM AND NOW IT BACK AT DEALER AND THEY ARE ASKING ANOTHER $1300 FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906762September 14, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FIRST THING TO GO ON THIS CAR WAS THE CLUTCH PACK COULD HEAR CLANKING NOISE WHEN I WAS SLOWING DOWN...HAD TO REPLACE.. NEXT CAME THE FAILED INJECTOR..I WAS DRIVING THE CAR SMOKE STARTED COMING OUT OF THE ENGINE AND THE EXCHUSHED PIPE CAR ALMOST CAUGHT ON FIRE FUEL HAD LEADED ALL OVER MY ENGINE ..NOW THE ABS UNIT NEEDS TO BE REPAIRED THEY WANT $2,600.00.. ..MY CAR HAS 34,000.00 MILES ON IT...THE INSIDE OF MY DOORS ARE PEELING...THEY WANT ANOTHER $1,000.00 FOR THAT ! ..&THE ROOF GETS STUCK HALF WAY WHEN ITS REALLY HOT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904154September 12, 2016
AIR BAGS
2011 VOLKSWAGEN EOS. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONTAL AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904372September 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904370September 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS) AND 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903269September 2, 2016
AIR BAGS
NHTSA RECALL NUMBER: 16V078, MANUFACTURER RECALL NUMBER: 69M9 HAS NOT BEEN IMPLEMENTED. I HAVE NOT RECEIVED A CALL FOR THE IMPLEMENTATION FROM THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898721August 26, 2016
ENGINE
I BOUGHT A USED 2012 EOS IN SEPTEMBER OF 2015. SINCE OWNING THE CAR, I HAVE HAD TO REPLACE ALL 4 IGNITION COILS TWICE, IN LESS THAN A YEAR OF OWNING THIS CAR. THE FIRST TIME HAPPENED 3 WEEKS AFTER I BOUGHT THE CAR. THE VEHICLE IS IN MOTION, THEN FAILS TO ACCELERATE. IT DOES NOT TRANSITION FROM THE LOWER GEARS TO THE HIGHER GEARS SMOOTHLY AND I AM CONSTANTLY IN FEAR OF GETTING STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898938August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895887August 15, 2016
AIR BAGS
TAKATA RECALL. I CALLED MY VW DEALER TO ASK ABOUT WHEN THE RECALL REPLACEMENT AIRBAG WOULD BE READY. THEY SAID IT WOULDN'T BE READY FOR "A FEW MONTHS" YET. THIS SEEMS LIKE AN UNREASONABLE AMOUNT OF TIME FOR A RECALL ANNOUNCED IN FEBRUARY WHICH COULD RESULT IN "SERIOUS INJURY OR DEATH".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895558August 13, 2016
AIR BAGS
TAKATA RECALL - EVEN THOUGH VW PUBLISHED PUBLIC NOTICE OF THIS AIR BAG RECALL ON APRIL 12, 2016, WE STILL HAVEN'T BEEN NOTIFIED OF A SCHEDULED REPLACEMENT. WE SHOULD BE ON A PRIORITY LISTING SINCE WE LIVE IN A SUB-TROPICAL CLIMATE (SC) AND OUR VEHICLE IS AMONG THE OLDER INSTALLATIONS (2012). WE HAVE NEVER BEEN CONTACTED BY VW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895384August 12, 2016
AIR BAGS
TAKATA RECALL - THE INTIAL RECALL FOR VW WAS FEBRUAY 2016. SIX MONTHS LATER THERE IS STILL NO REPLACEMENT OR REPAIR AVAILABLE. THERE HAS TO BE MORE THAN ONE COMPANY THAT MAKES AIRBAG INFLATORS! DANGER OF SERIOUS INJURY OR DEATH - SHOULD BE A MOTIVATOR TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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