Toyota Tundra Complaints (2020)

47 consumer complaints on file.

#11772155October 19, 2026
STEERING
Safety Complaint for 2020 Toyota Tundra The power steering intermittently becomes difficult to operate, as if power steering assistance is lost. The steering wheel does not consistently return to the center position after making a turn. The issue began approximately one and a half month ago and continues to present a serious safety concern. No warning lights or messages appear on the dashboard when the problem occurs. This intermittent steering malfunction may compromise vehicle control and the driver's ability to respond appropriately to changing road conditions, increasing the risk of an accident. I am requesting that NHTSA investigate this issue to determine whether a safety defect or recall is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766148September 22, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
When driving on the freeway at 70mph speeds during rush hour, I lost all power to the vehicle causing me to have to immediately pull to the side of the freeway with minimal control of the vehicle. I had to come to a complete stop on the freeway putting myself and others at high risk for a high speed crash. There were no warning lamps just a full system failure. There are recalls on certain VIN numbers for the Denso Low Pressure Fuel Pump and a class action lawsuit settlement that resulted in Customer Support Program 23TE05 but when I called Toyota they said my VIN did not qualify.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747957July 2, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Between the hours of 11:00 a.m. and 1:00 p.m. while heading west with cruise control on and I passed a truck that was fully in the left turn lane my vehicle has done a collision avoidance complete stop three time in the same day. I wasn’t tailgating and I was doing the speed limit of 55 mph. The road was very straight. It did this twice before about a year ago. I reported it to the dealer and they could find nothing wrong with my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735058May 1, 2026
STEERING
Steering is intermittently difficult, almost as if no power steering. Steering wheel does not return to center after a turn. There were no warning lamps or messages displayed on the vehicle. This is a safety issue in that it could an accident by not responding properly to driver input. Took vehicle to Toyota dealer who diagnosed problem as "Intermediate Steering Shaft Binding." Toyota dealer replaced steering intermediate shaft. Dealer kept old steering shaft.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733266April 23, 2026
UNKNOWN OR OTHER
In a 2020 Toyota Tundra, 1794 Edition (60k miles), traveling at normal highway speed, the moonroof glass panel spontaneously exploded. There was no previous damage or modification to the moonroof panel. Panel explosion was extremely loud and surprising. Large pieces of glass were blown back onto the highway. If the shade was not drawn at this time, large amounts of glass would have also rained down onto the driver and passenger of the vehicle. Clear dash camera footage shows speed under the speed limit, and no impact from any sort of debris.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712203January 20, 2026
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
The contact owns a 2020 Toyota Tundra. The contact stated that while the vehicle was parked, the contact discovered that there was smoke inside the vehicle. The contact opened the front passenger side door and discovered that the front passenger seat was burned and had melted. The contact stated that the front passenger seat had caught on fire and extinguished itself prior to the contact discovering the smoke. The origin of the fire was from the front passenger’s heated seat function. No warning lights were illuminated. The vehicle was unoccupied during the fire. Neither a Fire nor a Police Report was filed. The vehicle remained at the residence. The dealer was contacted, and the contact was informed that the front passenger’s seat heater needed to be replaced. The vehicle was not repaired. The contact also mentioned that the insurance company declined coverage since they deemed it to be a manufacturer's defect. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11696219October 28, 2025
STRUCTURE:BODY
IN BACK CEILING LEAKING WORSE NOW...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689658September 25, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2020 Toyota Tundra. The contact stated that while opening the sunroof, the sunroof made an abnormal chainsaw sound. The message "Window Open" was displayed. The contact stated that the sunroof was opening and closing independently. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the cables had seized, and the sunroof glass was stressed. The dealer linked the failure to Technical Service Bulletin: 004220. The contact stated that the window failed to close. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty coverage or Goodwill assistance for the repair. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 46,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677275July 30, 2025
STRUCTURE:BODY
BODY TOP CELING IS LEAKING.. TOYOTA TRY TO COST ME OVER ONE THOUSAND I CANT AFFORD.. I SEE LOT OF COMMON RECALL FROM OLD TUNDRA HAVE SAME PROBLEM. I THINK TOYOTA IS RESPONBILE TO FIX...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662846May 23, 2025
UNKNOWN OR OTHER
It happend today .. I notice while I Cleaned .....back seat ceiling leaking . it seem come from third brake light it no recall on list..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658131May 1, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2020 Toyota Tundra. The contact stated that on several occasions while driving at various speeds, the "Pre-Collision System Failure” warning light and icon were illuminated. Additionally, the message "See Dealer" was displayed. The contact also stated that the rear passenger’s side wheel locked up intermittently. The check engine warning light was illuminated. The vehicle was taken to the residence where the contact disconnected the battery, cleaned the cameras, and allowed the ECU to reset; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 2,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634456January 6, 2025
UNKNOWN OR OTHER
Spontaneous explosion of sunroof, under normal driving status, pictures were taken, the toyota deealer has replaced and repaired at my cost, I have filed an insurance claim with USAA and uploaded bill and pictures, The shattered glass could have entered the cab but did not. No warning lights or other symptoms appeared before the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614797September 16, 2024
STRUCTURE:BODY
The sunroof shattered while driving down the freeway. No vehicles near or overpasses near. The shade was closed so the glass fell on it not on my head or passengers that could have been present. Sounded like a loud pop. Then I heard wind noise. The glass is blown upward, not downward. I am 40 year auto technician and own my own shop. Its my personal truck I bought new. Has never had any issues at all. This is a defect of some sort. My thought is, since I never use it. The seals aroung the glass bound in the roof opening, thus binding it where it finally flexed and shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575646March 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Toyota Tundra. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine and traction control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565319January 13, 2024
UNKNOWN OR OTHER
Driving on the highway and the sunroof spontaneously exploded — portions of glass traveling up and out of the vehicle, with some falling into the sunshade. Skies were clear with temperatures around 25 degrees Fahrenheit. There were no overpasses or other structure from which debris could have fallen, nor could it have come from another vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562624December 29, 2023
SERVICE BRAKES
I was driving in a 25 MPH zone approaching a red light preparing to stop. I had increased the pressure on my brake pedal and then my foot slipped of the pedal just seconds before I ran into a truck that was stopped at the red light. After further investigation I found out that the brake pedal pad has been substituted by Toyota Manufacturing. My 2020 Tundra was purchased new and has 8,800 miles on it. The petal pad is made from a PVC plastic material as stated on the bottom of the pad. There are no part #s on the pad which is suspicious that this is not a Toyota pad. The PVC material is very slippery, especially if the surface was wet. Come to find out that my 2023 RX 350 has the same brake pad. Both of these pedal pads will be replaced immediately from Toyota. Please Note. I could not upload any of the documents that you had requested. Something is corrupted with the web page that asks for upload files??????
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11518301April 21, 2023
FUEL/PROPULSION SYSTEM
Can not fuel truck normally. Gas stops pumping after 2secs and have confirmed the issues with multiple gas stations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509652March 1, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
NOTE: Toyota has confirmed this issue, but is unable to resolve this. When the SOS button is pressed, the DCM module is supposed to send the proper VIN number and location to the call center. The call center does not receive the proper VIN number and pulls up the wrong person / location. In my case, if an emergency occurred, they would send emergency assistance to a vehicle located in another state entirely. This is not because the wrong owner is assigned to their system. They can find my vehicle VIN with the proper owner information in their system. The issue is that the DCM module (or other system) is actually sending the wrong VIN to their system. The Toyota SOS call center says to see the dealer and the dealer says they are unable to fix this. If this is not isolated to just my vehicle, this could cause a loss of life if emergency assistance never arrives at the proper vehicle location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506414February 9, 2023
SEATS
The headrests on the seats slip out of place very easily. It is available for inspection on request. In case of accident, the headrests may fly off the seat very easily, with failure to prevent whiplash injury. The problem has not been confirmed by a dealer or service center. The vehicle has not been inspected by anyone but me, the owner. There are no warning lamps, messages, or other symptoms of the problem. The problem was there when I bought the vehicle in 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497682December 16, 2022
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
was struck in front right corner of truck and air bags did not deploy or the automatic braking system did not respond causing me to be thrown in to rearview mirror and breaking the windshiled and causing body harm to my head and spine
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Toyota Tundra