Toyota Tundra Complaints

6,958 consumer complaints on file.

#11563468January 4, 2024
STRUCTURE:BODY
regarding my 2023 Toyota Tundra. The passenger side front window is non-operational, having come off the track and proving impossible to raise. Upon consulting the dealership, it was determined that the Regulator and Motor for the window require replacement. It has come to my attention that this issue is not isolated to my vehicle, as numerous reports on social media platforms highlight a recurring problem with faulty windows in this model. The prevalence of inoperable windows, whether stuck in the up or down position, poses a potential hazard. I urge the NHTSA to investigate and address this matter promptly to ensure the safety of all Toyota Tundra drivers and passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562817December 31, 2023
UNKNOWN OR OTHER
I purchased vehicle from private dealership Mar/23 with mileage of 77k. While under dealer warranty had it inspected at local Toyota dealership for frame defects. Was told none were found and none were reported in service records. These records were from the Toyota dealership where previous(and original) owner had every factory recommended service performed over a 16 year period. In Dec/23 I discovered, on accident, significant deterioration of frame components as well as a large hole in the main frame rail. This hole was disguised with sheet metal, epoxy, and spray paint. Took it back for re-inspection where the issues were recognized as in serious need of repair. Other trucks of this era were eligible for frame replacement but was told mine was not, nor are the necessary parts available should I want to replace the frame out-of pocket. Truck now has only 82k miles on it but driving it poses a safety concern for those in and around it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562760December 30, 2023
STRUCTURE:BODY
What component or system failed or malfunctioned, and is it available for inspection upon request? Gas tank cover plate is rusting out causing the tank to almost fall out. How was your safety or the safety of others put at risk? My safety and others safety was put at risk as if the tank were to fall out, it could catch the vehicle on fire. Also as the plate rusts even more day by day, the heat from the exhaust and other parts that heat up it can damage the gas tank and once again is a fire hazard. Has the problem been reproduced or confirmed by a dealer or independent service center? No, there are no open recalls from what I can’t tell by the vin but same year has same problems and are under recall. Not sure why this one isn’t under recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there would be no lights for an issue like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562624December 29, 2023
SERVICE BRAKES
I was driving in a 25 MPH zone approaching a red light preparing to stop. I had increased the pressure on my brake pedal and then my foot slipped of the pedal just seconds before I ran into a truck that was stopped at the red light. After further investigation I found out that the brake pedal pad has been substituted by Toyota Manufacturing. My 2020 Tundra was purchased new and has 8,800 miles on it. The petal pad is made from a PVC plastic material as stated on the bottom of the pad. There are no part #s on the pad which is suspicious that this is not a Toyota pad. The PVC material is very slippery, especially if the surface was wet. Come to find out that my 2023 RX 350 has the same brake pad. Both of these pedal pads will be replaced immediately from Toyota. Please Note. I could not upload any of the documents that you had requested. Something is corrupted with the web page that asks for upload files??????
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11562505December 29, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Toyota Tundra. The contact stated that the vehicle was not obtaining the correct fuel mileage. The contact stated that, while tracking the mpg, the vehicle was averaging 15.7 mpg. The difference was approximately twenty percent less than the sticker mpg. The contact stated that the mpg sticker stated that the mpg would be 20 mpg. The contact stated that when the vehicle was purchased, he was not provided two keys. The contact stated that while his wife was using the key, the key detached and was lost. The chip was still in the fob, and the contact was able to open the vehicle. The contact stated he was concerned about not having an additional key. The contact was unable to obtain the second key for the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, who test drove the vehicle and the vehicle was averaging 12.2 miles while driving in the town. The dealer informed the contact that the extra batteries in the vehicle might account for the difference in mpg. The dealer completed a wellness check and informed the contact that the vehicle was working as designed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562318December 28, 2023
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Horn stopped working right after I bought this truck from a dealer. I did some research on why it stopped. I was told and also read that it was the air bag clock spring. This controls the air bags and horn and other components. What it is the clock spring was installed by Toyota that had a bad spot on it. This causes the wiring harness to start rubbing and cutting into the wires. Would cause the horn to stop working and the air bags not to work and other things that is wired to this harness also. This should be a safety concern, and Toyota needs to recall to fix. Read that the 2011 Toyota's was bad for doing this. Costing the customer about $800.00 to fix. I have the truck about 3 months. Might be the reason it was traded in. Works some times and doesn't work. I am worried the air bags will deploy if not fixed. Please check into this. I would like to know what you find out before I spend the money to get it fixed On Social Security and don't have that much money in hand to have fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561771December 25, 2023
ENGINE
Car indicated "Check Engine" with Reduce Engine Power and advise to visit dealer. This car was purchased around 10/30/2023 and just a little around 1,593 miles odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561633December 23, 2023
FUEL/PROPULSION SYSTEM
When I drive the vehicle for a period of time and use a 1/3 of the fuel in the vehicle and park on non level surface: Meaning the front of the vehicle is pointed up and rear is lower the fuel gauge will register full on vehicle restart. Even if I drive the vehicle around and park it on a level surface and restart the vehicle it still fails to show the correct amount of fuel in the vehicle. In addition it will slowly subtract fuel based upon driving that is inline with normal fuel usage: It never registers that you are actually 1/3 lower then indicated on the gas gauge. I have identify two ways to address the issue of the gauge not registering the correct amount of fuel in the tank: 1) Refill the truck with maximum amount of fuel 2) Disconnect the negative battery terminal, let the truck sit for 30 seconds, and then reconnect the negative battery terminal. It will then register the correct amount of fuel in the truck The safety concern is I could run out of gas in unsafe manner on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561426December 22, 2023
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
A few complaints: #1: First is the infotainment system continuously requests a pin be entered. I would enter the pin, but the pin screen pops up again and again whenever the system is on. Had the dealership look at it, they stated the info system has the latest software and I was instructed to contact Toyota. After a 2+hour phone call, resetting app passwords a few times, resetting pin a few times, starting the truck a certain way, and other things I cannot completely remember, finally got it to accept the pin and stop pin request screen from popping up. That worked for about 1 week, and since then the screen pops up. I no longer try to enter the pin just hit the x button (kind of hard and dangerous entering 6 digit pin 30 times while going 75 on the highway). I would estimate screen popping up about every 1-2 minute. #2: Truck has 6,400 miles on it, brakes started squealing around 4k miles or less, getting progressively worse. I have tried washing brake dust away at car wash, no help. Sounds like when a car is getting to the last of the brakes. Are they that worn in 6k miles, I hope not, but how am I supposed to know when or if they need to be replaced? Very annoying, and dangerous since I can't rely on the brakes squealing to let me know need replaced. #3: 1 week ago after stopping at a red light, about 5 seconds passed when the truck jerked violently and slightly moved forward, all while I had the brake pedal pressed. It was so hard I was certain I had just got rear ended, but as I looked in the mirror preparing to get out of the truck, I saw the car behind me was barely approaching 20+ feet back. This is only time it has happened so far, but very concerning, will let the dealership know as well, but I can already hear their response "we weren't able to replicate the issue". Fuel line recall, still haven't fixed it (but will be setting appointment to take it in for all the described things, again, and hopefully get my 2nd key, been 9 months already).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561391December 21, 2023
STRUCTURE:BODY
My 2010 Toyota Tundra is like new and only has 56,000 miles on it. I ordered new tires and when I brought it to have the tires installed I was told me the frame was rusted through and they couldn’t lift it off the ground. They were concerned with me driving it and suggested that I bring it to my Toyota dealership and see what they could do. The dealership said there was nothing they could do because there was no recall on my vehicle. I asked if they could look at it to see it was safe to drive, and was told there would be a $167 to just look a my vehicle. I called Toyota Customer Service (800-331-4331) to complain and opened case# 23122000824. I called a frame shop to make an appointment to have it looked at and was told that they get lots of Tundra’s in with rotted frames. Apparently Toyota is ignoring this problem. They had an issue with rusted frames on the Toyota Tacoma and they issued a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561138December 20, 2023
POWER TRAIN
My 2022 Toyota Tundra 1794 transmission has always shifted hard on the initial start up and while accelerating when changing lanes. Since the truck was new I thought it was due to being new and required a break in period. Now I have own the truck for 15 months the problem still exist. I took the truck to the Toyota Dealership in Moss Point Mississippi in November 2023 and they informed me there were an update computer software program needed to be installed on my Tundra and the problem would be resolved. The problem still exist, the jerking of the transmission has me afraid to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560717December 18, 2023
VEHICLE SPEED CONTROL
In some cases when slowing down to a very low speed an trying to to accelerate again. There can be either a brief (1/2 second) or a very long ( > 1/2 second) delay between pressing the accelerator and the engine responding. Because of this delay its very hard to gauge when and how the vehicle will respond. In some conditions this can be a safety concern as the vehicle behaves unpredictably. I was able to verify this with engine logging data the data shows that the computer acknowledges the accelerator position but fails to advance the throttle or by any means add power for a period of time and then behaves in a expected manner after a delay between 1/2 to 1 second. The best I can gather the problem happens in a timing window when the transmission shifts from a higher gear to 1st gear. I took into the dealer who also verified the concern and opened a TAS case with Toyota. TAS took my data but provided no information or guidance to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560105December 14, 2023
FUEL/PROPULSION SYSTEM
ECM safety recall air injection pump failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560078December 14, 2023
VEHICLE SPEED CONTROL, ENGINE
When attempting to accelerate, the vehicle idles down and fails to accelerate for a period of 2-3 seconds. To initiate normal acceleration, fully depressing the accelerator pedal is required vs. a gradual depression of the pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559815December 12, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
When parked on a slight incline facing uphill (~5°) fuel gauge began reading full. Fuel level prior to parking was 1/2 tank. Fuel gauge was stuck reading full for several days. Dealership unable to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559718December 12, 2023
FUEL/PROPULSION SYSTEM
Fuel Gauge is always showing incorrect levels. When fueld up to full at times the gauge will show 1/2 tank to 1/4. Then other times if I know I have 1/4 tank of fuel left the gauge will show as full tank. Very unreliable and concerned whether I have a fuel leak or what not
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559693December 12, 2023
FUEL/PROPULSION SYSTEM
On multiple occasions my fuel gauge has randomly reset from 3/4 full to above full. Had I not noticed this change I could have run out of gas. Toyota refuses to do anything about this and I have reported this to corporate and two different dealerships. Taken it in for repairs 4 times. They tell me there is nothing they can do???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559338December 10, 2023
UNKNOWN OR OTHER
Unknown. No incident yet. Concerned driving far. Recalls been 4 month and no action yet. Would like a refund of my money or a replacement vehicle. Also my tailgate feel off my tire pressure system comes on and tires are fine vehicle is a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559270December 9, 2023
FUEL/PROPULSION SYSTEM
Vehicle leaked fuel onto the garage floor. This is a fire hazard for my home and the hybrid vehicle. The dealership is currently inspecting the issue, and have stated they could not find the source of the leak at this time. There were no warning messages or lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559005December 7, 2023
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
I have been getting my Tundra alignment done every other month since I purchased it brand new and have actually run out of warranty on the alignments and have been coming out of pocket ever since. The vehicle pulls quite aggressively to the right unless extra pressure is applied to the left side of the steering wheel. It has steadily gotten worse after every alignment and I can’t even pull an empty trailer with a truck that has the towing package. I spoke with the manufacturer who believed that they have “not failed in repairing the vehicle” I am 8 months pregnant and am terrified to drive this vehicle. It sits while I drive my 25 year old beater car that feels safer because it can at least drive straight. All I want is for the manufacturer to take the truck back and return my money as I have no faith that I won’t receive another faulty truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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