Toyota Tundra Complaints

6,958 consumer complaints on file.

#10658592November 17, 2014
STRUCTURE
I HAD MY VEHICLE SERVICED AT A LOCAL TOYOTA DEALERSHIP TO ADDRESS THE FRAME RUST CORROSION RECALL. CORPORATE GUIDELINES INDICATE THE NECESSITY TO INSPECT, REMOVE THE PICKUP BED, REMOVE ANY RUST AND REINSPECT FOR RUST PERFORATION. CORPORATE ALLOWS 8-9 BILLABLE HOURS TO THE DEALERSHIP FOR THIS SERVICE. MY VEHICLES SERVICE WAS COMPLETED IN LESS THAN 4. UPON INSPECTION, IT IS APPARENT THAT THE DEALERSHIP NEVER REMOVED THE BED NOR REMOVED ANY RUST PRIOR TO SPRAYING THE FRAME WITH ITS "CRC". I HAD DOCUMENTED PHOTOGRAPHS TO PROVE THIS POINT AND THEN CONTACTED TOYOTA CORPORATE. BY TOYOTA CORPORATE'S REQUEST, I RETURNED TO THE DEALERSHIP TO HAVE THE VEHICLE INSPECTED. UPON INSPECTION,THE DEALERSHIP'S SHOP MANAGER ACKNOWLEDGED THAT THE BED WAS NOT REMOVED AND MULTIPLE AREAS OF RUST THAT HAD BEEN LEFT UNTOUCHED. ONLY FURTHER INDICATING THAT IN ADDITION TO NOT REMOVING THE BED, THE DEALERSHIP DID NOT BOTHER TO REMOVE ANY EXISTING RUST FROM THE FRAME EITHER. THE DEALERSHIP REFUSED TO STRIP AND PROPERLY TREAT THE FRAME AS INDICATED BY CORPORATE GUIDELINES. I CONTACTED CORPORATE AND THEY ARE REFUSING TO TAKE ANY ADDITIONAL ACTIONS. AS IT STANDS, IT IS QUESTIONABLE AT BEST AS TO HOW LONG IT WILL BE BEFORE THERE IS A POTENTIAL FAILURE HERE. THIS IS NO ISOLATED INCIDENT EITHER, THERE ARE MANY OWNERS WHO ARE BEING DEFRAUDED IN A SIMILAR FASHION. FIVE MINUTES ON GOOGLE WILL EASILY PROVE THIS POINT. AS FAR AS I UNDERSTAND, TOYOTA SETTLED WITH THE FRAME MANUFACTURER (DANA CORP) FOR AROUND $25 MILLION. SO TOYOTA SOUGHT OUT AND GAINED FINANCIAL REIMBURSEMENT ON THEIR END BUT WHEN IT COME TO TAKING CARE OF THOSE WHO HAVE BEEN DAMAGED, NOT SO MUCH. I STRONGLY ENCOURAGE ANYONE FROM THE NHTSA TO CONTACT ME FOR ADDITIONAL DETAILS REGARDING THE MATTER. I HAVE MULTIPLE PHOTOGRAPHS DOCUMENTING THE ISSUE AND THE FAILED ATTEMPT AT COVERING IT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658681November 17, 2014
AIR BAGS
ON OCTOBER 17, 2014 WHILE DRIVING ON OKLA HWY 33 AT OR ABOUT 55 MILES PER HOUR, THE DRIVER SIDE AND THE PASSENGER SIDE AIR BAGS DEPLOYED. THE DEPLOYMENT SET OFF THE HORN AND IMMEDIATELY THE CABIN FILLED WITH A FOG LIKE RESIDUE WHICH IN ITSELF CAN BE VERY STARTLING. THE AIR BAG SLAPPED BOTH FOREARMS BUT LUCKILY I WAS BACK FAR ENOUGH IT DID NOT REACH MY FACE AND THERE WAS NO PASSENGER PRESENT. THE ONLY PHYSICAL DAMAGE WAS TEMPORARY REDNESS OF THE FOREARMS AND A CHRONIC COUGH DEVELOPED LATER THE NEXT DAY REQUIRING A DOCTOR VISIT ON THE 20TH OF OCT. THE VEHICLE HAS BEEN IN THE JIM NORTON TOYOTA DEALERSHIP IN OKLA. CITY SINCE THE 18TH OF OCT. WITH NO DETERMINATION FROM GST OR TMS LEGAL TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655189November 15, 2014
UNKNOWN OR OTHER
THE IS AN A/C AND HEATER ISSUE OR HOW ITS VENTING. I'LL HAVE THE SETTINGS TO POINT THE THE FLOOR YET ITS STILL COMING OUT OF THE FRONT VENTS. ITS JUST ANNOYING. ALSO THE BACK SEAT DOESN'T GET THE CORRECT TEMPERATURES WHILE THE FRONT SEATS ARE EITHER FREEZING OR BURNING UP, DEPENDING ON THE SEASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654863November 13, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I OWN A 2004 TOYOTA TUNDRA. UPON INSPECTION FROM SERVCO TOYOTA, I WAS TOLD MY FRAME HAS HOLES THE SIZE OF QUARTERS THROUGH IT IN SEVERAL PLACES. I WAS ADVISED TO GET ANOTHER VEHICLE BECAUSE THIS ONE WAS NO GOOD. I ALSO OWN A 1994 TOYOTA PICKUP AND HAVE NO FRAME OR OTHER ISSUES WITH IT. HOW IS IT POSSIBLE THAT THEY CAN USE SUBSTANDARD METAL ON A TRUCK THAT WAS $29,000 AT PURCHASE, ONLY LASTS 10 YEARS AND IS A HAZARD TO DRIVE ON THE ROAD. I CANNOT EVER CONSIDER OR RECOMMEND OWNERSHIP OF A TOYOTA AGAIN WITH SUCH TERRIBLE QUALITY. VERY DISMAYED AT THE HORRIBLE CONDITION OF MY 2004 TOYOTA TUNDRA TRUCK FRAME AND THE LACK OF QUALITY FROM A COMPANY THAT AT ONE TIMES NAME MEANT QUALITY. A VERY SAD, DISAPPOINTING AND COSTLY DECISION TO PURCHASE A TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653793November 10, 2014
AIR BAGS
WAS HIT HEAD ON AND AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10654380November 10, 2014
STEERING
ON SATURDAY, 11/1, I STARTED MY TRUCK IN MY DRIVEWAY, DROVE FORWARD, AND TRIED TO TURN ONTO THE ROAD, BUT I COULDN'T TURN. I BACKED THE TRUCK INTO MY DRIVEWAY AGAIN. I LOOKED IN THE TRUCK'S MANUAL, BOUGHT THE DEXRON FLUID THAT IT RECOMMENDED, AND PUT IT IN THE POWER STEERING FLUID RESERVOIR, BUT THE TRUCK GROANED WHEN I TRIED TO TURN IT. THE NEXT DAY, I PUT MORE FLUID IN THE RESERVOIR, BUT I COULD NOT TURN IT. WHEN I CALLED THE MECHANIC ON MONDAY, HE SAID TO HAVE IT TOWED IN. BEFORE IT WAS TOWED, I PUT MORE FLUID IN IT. IT LEAKED ALL OVER THE BED OF THE TRUCK THAT HAULED IT TO THE MECHANIC. AFTER IT WAS AT THE MECHANIC'S SHOP, HE SAID THAT BOTH POWER STEERING LINES WERE BROKEN. HE SAID IT WAS A KNOWN PROBLEM WITH THE TUNDRA. I WAS GRATEFUL THAT THEY DIDN'T BREAK WHILE I WAS DRIVING IT BECAUSE I WOULD HAVE BEEN IN A WRECK. IT SEEMS TO ME THAT KNOWN PROBLEMS OUGHT TO BE SUBJECT TO RECALL AND PAID FOR BY TOYOTA. THEY SHOULD NOT BE LEFT TO THE OWNER TO FIND OUT BY ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653943November 10, 2014
AIR BAGS
RECEIVED TOYOTA URGENT SAFETY RECALL LETTER FOR DEFECTIVE SIDE CURTAIN-SHIELD-AIRBAGS (CSA) ON 11/7/14. CONTACTED MY TOYOTA DEALERSHIP TODAY (11/10/14) TO SCHEDULE INSPECTION AND GARNISH REPLACEMENT, AS NECESSARY. HAD TO SPEAK TO FOUR SERVICE REPS BEFORE TALKING TO [XXX], SERVICE DEPT. MGR. HE INFORMED ME THEY DON'T HAVE REPLACEMENT PARTS FOR THIS RECALL AND THAT LETTERS HAVE GONE OUT ALREADY SIMPLY TO "BEAT" THE PRESS. NO PARTS AVAILABILITY DATE WAS OFFERED. THEY WILL INSPECT THE VEHICLE BUT EXPECT THE CUSTOMER TO MAKE A SECOND TRIP TO SHOP WHEN REPLACEMENT PARTS ARE ACTUALLY AVAILABLE. CLASSIC EXAMPLE, IN OUR OPINION, HOW MUCH THESE RECALLS HAVE BECOME A GAME BETWEEN CAR MANUFACTURERS AND OVERSIGHT AGENCIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653990November 10, 2014
SERVICE BRAKES
WHEN APPLYING BRAKES AT HIGH SPEEDS THE VEHICLE SHAKES. I HAVE REPLACED BOTH FRONT DISKS AND BRAKE PADS ALL AROUND AND THE VEHICLE STILL DOES THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654049November 10, 2014
STEERING
I HAD JUST PICKED UP THE TRUCK FROM KINGS TOYOTA, AFTER THEY HAD PUT A NEW FRAME ON THE TUNDRA; WAS DRIVING APPROXIMATELY 6 MILES WHEN I HAD TO USE FORCE TO STEER VEHICLE. I PULLED INTO MY DRIVEWAY AND LOOKED UNDER MY TRUCK. MY RACK WAS SO CORRODED. THERE WERE HOLES WITH LEAKS THROUGHOUT, BUT ONE HOLE ABOUT THE SIZE OF A PENCIL. TOOK TRUCK BACK TO DEALER (VERY ANGRY), WHERE THEY SAID I NEEDED A NEW RACK. IT WAS BEYOND REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653535November 7, 2014
SUSPENSION
I HAVE A 2000 TUNDRA 4 X 4 I WAS DRIVING TO THE STORE WHEN MY RIGHT FRONT BALL JOINTS BROKE AND I SLID ABOUT 40 YARDS THE FRONT TIRE ENDED UP UNDER THE FRONT END DAMAGE TO MY FENDER AND BUMPER AS WELL. IF THIS WOULD HAVE HAPPEN ON THE FWY I WOULD HAD BEEN DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653103November 6, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2006 TOYOTA TUNDRA. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS STICKY AND DISCOLORED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653225November 6, 2014
AIR BAGS
TRUCK RAN INTO ANOTHER VEHICLE, AIR BAGS DID NOT WORK TO PROTECT THE DRIVER...UPDATED 12/03/14 *BF UPDATED 9/14/2015*JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10652844November 5, 2014
AIR BAGS, STRUCTURE
THE BLOWOUT PANEL ON THE PASSENGER DASH AIRBAG HAS BECOME VERY TACKY AND GOOEY. THE FINISH COMES OFF WHEN RUBBED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652851November 5, 2014
EXTERIOR LIGHTING
HEAT GENERATED FROM THE CARGO LAMP BULBS HAVE MELTED THE PLASTIC HOUSING COMPLETELY THROUGH. ISSUE WAS FOUND AFTER REMOVING THE LENS COVER TO REPLACE A DEFECTIVE BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652323November 4, 2014
ENGINE
ERROR CODES P2240,P2241. SOMETHING TO DO WITH THE EMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652586November 4, 2014
WHEELS, TIRES, STRUCTURE
SPARE TIRE ASSEMBLY HAS EXCESSIVE CORROSION. SPARE TIRE COULD FALL FROM VEHICLE WHILE TRAVELING. THE TUNDRA FRAMES ARE UNDER RECALL FOR RUST, THIS ASSEMBLY IS INCLUDED WITH THE NEW FRAMES. MY TRUCK FRAME IS IN GOOD CONDITION AND DOES NOT NEED TO BE REPLACED. THE ONLY AREA OF MY TRUCK WITH RUST IS THE SPARE TIRE ASSEMBLY BUT TOYOTA REFUSES TO REPLACE IT. HOW CAN THIS BE PART OF THE REPLACEMENT PACKAGE IF MY ENTIRE FRAME WAS RUSTY, BUT NOT IF IT IS THE ONLY AREA WITH RUST ? SURE SEEMS LIKE A SAFETY ISSUE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652604November 4, 2014
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON SUN. 10/11/14, I DROVE OUR TUNDRA ON THE HIGHWAY WHEN IT LOST POWER. THE ENGINE RACED AND RPMS INCREASED, BUT THE SPEED FELL AND NO ACCELERATION WAS POSSIBLE. ON A HILL, SPEED FELL TO ABOUT 15 MPH. I WAS ON MY WAY TO PICK UP MY HORSE AND TRAILER; IF I HAD BEEN TOWING THEM, IT WOULD HAVE BEEN CATASTROPHIC ESPECIALLY GIVEN THE HIGHWAY SPEED TRAFFIC. IT WAS STILL DANGEROUS EVEN WITHOUT THE TRAILER. I TURNED ON MY HAZARD LIGHTS AND LIMPED OFF. "CHECK ENGINE" LIT UP. TOOK TO DEALERSHIP THE NEXT DAY, WHO SAID CHECK ENGINE CODE WAS "P2445" FOR "SECONDARY AIR INJECTION SYSTEM WATER INTRUSION" REQUIRING REPLACEMENT OF THE AIR PUMP ASSEMBLY, AIR PUMP INLET, EMISSION VALVE SET, ETC. FOR $2600 BECAUSE WATER INVADED THE SYSTEM. THE SERVICE TECH SAID THAT THIS WAS NOT A KNOWN ISSUE, BUT MY INTERNET SEARCH SHOWED THAT TOYOTA ISSUED A 12-PAGE 2011 TECHNICAL SERVICE BULLETIN, STATING THAT "THE AIR PUMP ASSEMBLY INLET HAS BEEN UPDATED TO PREVENT WATER INTRUSION." TOYOTA HAS NEITHER RECALLED THE DEFECTIVE INLETS NOR NOTIFIED OWNERS. THE TSB SAYS ONLY TRUCKS UNDER THE 36,000/ 3 YEAR WARRANTY ARE COVERED. TUNDRAS ARE TOW VEHICLES AND IT IS FORESEEABLE HOW UNSAFE THIS IS. BECAUSE MY TRUCK WAS SOLD JUST OVER 3 YEARS AGO, THE LOCAL DEALERSHIP AT FIRST COULD NOT COVER IT. I CONTACTED TOYOTA HEADQUARTERS, WHO REFERRED ME BACK TO THE LOCAL SERVICE MANAGER, WHO THEN REACHED SOUTHEAST REGIONAL TOYOTA OFFICE, WHICH FINALLY AGREED TO COVER THE REPAIR. WHEN THIS AIR PUMP INLET FAILS, IT ALLOWS WATER TO ENTER THE AIR INJECTION SYSTEM AND THE SYSTEM TO THEN FAIL IN THE DANGEROUS WAY THAT OCCURRED IN MY CASE, RESULTING IN A SUDDEN LOSS OF POWER. I AM CONCERNED ABOUT THIS HAPPENING TO OTHERS AND THAT THE DEALERS SEEM UNAWARE OF THIS TSB AND THIS "KNOWN ISSUE." TSB LINK IS HERE: HTTP://WWW.AUTOSAFETY.ORG/SITES/DEFAULT/FILES/IMCE_STAFF_UPLOADS/T-SB-0160-11.PDF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652088November 3, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA TUNDRA. THE CONTACT WAS INVOLVED IN A CRASH AND THE VEHICLE VEERED OFF THE ROAD INTO THE WATER. THE SPECIFICS OF THE CRASH WERE NOT AVAILABLE. THE VEHICLE ALARMED ACTIVATED AND THE DOORS FAILED TO OPEN. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE AND, WHEN THE ALARM DEACTIVATED, HE WAS ABLE TO OPEN THE DOORS AND EXIT. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10651929November 2, 2014
STRUCTURE:BODY, AIR BAGS
TRAVELING ON HWY 11. 4 CARS AHEAD SUDDENLY STOP. I HAD 3 CHOICES: HIT THE CAR IN FRONT OF ME. GO INTO ON COMING TRAFFIC, OR HEAD OFF THE SIDE OF THE ROAD INTO THE BAYOU. MISSED THE OPPORTUNITY OF THE BAYOU, HIT A PARKED SEMI TRACTOR TRAILER. NOTHING HAPPENED TO THE TRACTOR TRAILOR. MY TOYOTA GOT SEVERELY CRUNCHED ON THE RIGHT PASSENGER SIDE. MY AIR BAGS NEVER WENT OFF. I WAS GOING 30 MILES PER HOUR, AND NOTHING DEPLOYED. NOW I UNDERSTAND IT IS A GOOD THING THE AIRBAGS DIDN'T GO OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10651689October 31, 2014
AIR BAGS
NO INCIDENT HAS YET HAPPENED. WE IMMEDIATELY TRIED TO GET THE AIRBAG CORRECTED AFTER RECEIVING WRITTEN NOTICE OF THE RECALL. WE ARE A MILITARY FAMILY AND WE ARE MOVING FROM HAWAII TO VIRGINIA ON NOVEMBER 19TH. WE ALREADY SOLD OUR SECOND CAR IN PREPARATION FOR THE MOVE A FEW WEEKS AGO SO THE TRUCK IS THE ONLY VEHICLE WE HAVE FOR OUR FAMILY OF 5 UNTIL WE SHIP IT ON NOVEMBER 17TH. WE CALLED THE LOCAL DEALER TWICE AND THE NATIONAL TOYOTA NUMBER ONCE AND HAVE BEEN TOLD PARTS TO FIX THIS PROBLEM WILL NOT BE AVAILABLE FOR AT LEAST 6 WEEKS. WE ARE HAVING THE AIRBAG DISABLED BY THE DEALER ON THE 12TH. WE WERE TOLD NOT TO HAVE ANYONE RIDE IN THE PASSENGER SEAT (EVEN AFTER THEY DISABLE THE AIRBAG) BUT SINCE OUR FAMILY HAS 5 PEOPLE AND THERE ARE 5 SEATS IN OUR ONLY VEHICLE, WE WILL HAVE TO PUT SOMEONE THERE AT SOME POINT. WE WERE NOT OFFERED A RENTAL CAR TO MITIGATE THE RISK NOR ANY OTHER FEASIBLE SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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