Toyota Sienna Complaints

9,048 consumer complaints on file.

#11499500December 30, 2022
AIR BAGS, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
I was at a full stopped and rear Ended at 30 miles an hour and the air bags did not deploy and I am suffering many injuries pain and loss The air bags didn’t deploy at all
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11499369December 29, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The microphone has an issue and it is tied to the SOS call button in the car. I asked my dealership, they wanted to charge $200 to run a diagnostic scan, I contacted Toyota directly, they basically said the dealer can charge it if they want and reverse the charge if they find a problem under warranty. I originally thought the issue was with the Blue Tooth. I found this video on YouTube, his fix did work-my concern is, if I had needed Emergency help-the button would not have called anyone, disconnecting your car battery is NOT something I should I have to do to fix a 2019 vehicle. https://www.youtube.com/watch?v=FkAdMRKHS_0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499391December 29, 2022
ENGINE
The contact owns a 2008 Toyota Sienna. The contact stated while pulling into a grocery store, he heard an abnormal ticking sound. The contact stated upon parking and inspecting the outside of the vehicle, he noticed that engine oil was leaking onto the ground. Additionally, the oil dipstick was dry upon inspecting the oil level. There was no warning light illuminated. The vehicle was taken to a local Pep Boys where oil was added in the vehicle and the contact drove to his residence. However, the failure persisted while driving. The vehicle was towed to the dealer where it was diagnosed that the exhaust cam gear had fractured, causing damage to the engine and other unnamed components. The dealer diagnosed that the engine, the exhaust cam gear, and the timing chain needed to be replaced, and additional unknown repairs were also needed. The vehicle was not repaired. The contact related the failure to an unknown Toyota Extended Warranty. The manufacturer was notified of the failure and informed the contact that they could not assist due to the vehicle manufactured date. The failure mileage was approximately 204,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498384December 21, 2022
VISIBILITY/WIPER
Driving along a rural road under 40 mph at 11:30 at night with no other traffic present. There was a slight transition in pavement from a possible small culvert replacement. The defrost was on high and it was 22 degrees outside. The windshield cracked just above the defrost vent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498401December 21, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
- Traction control engaged at high speed(70 mph on interstate) causing the vehicle to brake abruptly and pull the vehicle to the right. Had I been traveling in the left hand lane, I could have been forced into the right hand lane causing a collusion with another vehicle. Also occurred at lower speed(30 mph on a windy road) causing the same issue as described above, almost causing the vehicle to leave the paved surface. - Mechanic was able to duplicate the issue - Mechanic diagnosed intermittent traction control activation, scanned computer for codes. Yaw rate/steering angle correlation causing false activation ABS/traction. Replaced hub bearing and spindle. Four wheel alignment, including check castor, camber and adjust toe. Performed zero point calibration and reset ABS memory. - Traction control lights up briefly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497982December 19, 2022
POWER TRAIN
I was traveling on the Capital Beltway (495) during morning rush-hour in my 2019 Toyota Sienna Minivan. Normal Road Conditions: Stop & Go traffic in the right-most lane around 9:30am on December 14, 2022. All of a sudden and without warning, when attempting to accelerate and keep up with traffic after the vehicle was stopped, I found that I was unable to move forward. (There was no indication that my vehicle was suffering from mechanical failure prior to this incident and no visible alert or alarm was triggered) At that point, I powered down the vehicle after turning on the hazard indicator lights. After re-engaging the ignition, I then tried to move forward, and found the vehicle to be unresponsive. A tractor trailer was directly in back of me and was inching closer as to keep up with the rush-hour traffic. I was immovable at that moment and waived the truck around. After finding a break in traffic, I attempted to move out of the right-most lane, but with the transmission not responding to the Drive function, found that my only course of action was to to engage Reverse and move to the Right shoulder of the highway. I then notified triple A and my vehicle was towed to a local garage for evaluation. Upon initial evaluation is was determined that it was either related to where the shift cable goes in to the transmission, or complete transmission failure. It is highly unusual for a Toyota transmission to fail at 71.000 miles (odometer reading at the time of the incident). I currently have two other Toyota vehicles with odometer reading in excess of 140,000 miles. I am concerned for the safety of my family and myself, as this is the primary vehicle used for transport. A 3 year old car with less than 100,000 miles should not suffer from transmission failure. This is a major safety concern. What if this happened and I was not in stop and go traffic or already in the slow lane, on a major highway?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497165December 12, 2022
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
The Vehicle VSC Engaged multiple times even at low speed of 30 mph under the road speed limit. The brake applied and even the vehicle stop to respond to the acceleration. We have 3 little kids and old parents in this vehicle.Toyota should own this problem and fix it free of charge as a factory recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495971December 4, 2022
WHEELS
Tire pressure monitor system dashboard icon is ridiculously non-intuitive. Both my wife and daughter have been baffled by it because the icon DOES NOT LOOK LIKE A TIRE! Neither are stupid, one is a college grad and the other is a junior at ASU. The icon is a cross-section of a tire, and none of them know what a tire cross-section looks like. Because of this, they have driven on dangerously under inflated tires without knowing it. Fix the icon SO IT LOOKS LIKE A TIRE! Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492533November 7, 2022
STEERING
The intermediate shaft makes a clunking noise when turning the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492041November 3, 2022
POWER TRAIN
Massive Oil Leak and Loss of Oil Pressure: Oil line burst while driving on the HWY coming back home from a work. Loss nearly all of the oil, but there were no warning lights. Pulled over into gas station. Checked dip stick, completely dry! Catastrophic oil leak without warning. Could have been stalled on the HWY and caused major ACCIDENT. Tried to refill oil but it all leaked out as soon as I started engine. Research around the web and find out that this is a known issue to Toyota for using rubber VVTI oil line - Part # 15772-31030 Now this part is made all metal!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491948November 2, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on dry pavement in mountainous terrain the slip indicator light/sound activates temporarily and the brakes can engage by themselves! Usually happens during right turns. I've been to several automotive specialists for mechanical & electronic diagnosis. I've replaced the lower control arm & the clock spring behind the steering wheel but the issue persists. Online searches indicate this is a common problem with Toyota siennas that is extremely difficult to diagnose & very costly to replace all the possible problematic components! I've had this problem since buying the car used several months ago.This should be a recall issue!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491320October 28, 2022
POWER TRAIN
The transmission shift cable broke during parking. Although the transmission shift lever was moved to the park position, the transmission was not placed in park. The first observation was the vehicle started to roll when the driver was loading the purchases at a store. The parking brake was then applied. Then the vehicle engine could not be started, regardless of where the shift lever was positioned. The vehicle was towed to an independent auto service provider. The provider identified the problem as the transmission still in the reverse position and replaced a $10 bushing on the transmission cable with a labor charge of $510.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489474October 16, 2022
SUSPENSION, WHEELS
The van seems to prematurely wear tires out before their service life expectancy. I've owned the van for seven years, and I've had to purchase over five complete sets of tires. The front tires wear-out much faster than the rear tires, and do not last more than 15K miles. I've had several alignment jobs done, both (L&R) control arms replaced, ball joints, and struts - the van still wears out tires regardless of tire brand. I suspect the must be a design flaw causing premature wear and tear on tires on the front of the van, as I just replaced another set of tires from the Yokohama brand recommended for the van. I've asked Toyota, and they claim ignorance of such a problem. It is my desire to make this problem known, and to have the Government investigate if there is an design flaw in the Sienna van which is causing rapid part failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488022October 5, 2022
STRUCTURE:BODY
I have a Toyota Sienna 2011 XLE for 4 years and both doors stops randomly when opening and closing. My daughter was stuck in the car at least 10 times. She afraid to use the car because she repeatedly in danger of falling, the beep sound comes and the door stops suddenly. I used to drove my car leaving my door open once, because the door stuck and I couldn’t realize till I drove. I was lucky, my door didn't hit anyone or any car in the parking lot. The people were looking at my car with scary eyes. Obviously, It creates a safety risk for my family and the people around me. Because a lot of people have the same door problem, I informed Toyota. They responded, they have an extended coverage for the Power Sliding Door Cable Sub-Assembly but it’s expired on 09/16/2021. They know the problem and solved it temporarily without informing the owners and now they said, it’s over, you need to pay it. I am not asking for my seat covers replaced. It’s definitely a security issue, a suddenly stuck door can harm/kill passengers and people around. Toyota knows the problem but refuses to solve it. I don’t want to drive this car with knowing the risk of hurting anyone especially my 6 years old daughter. It’s so shame one of the biggest companies of the world produces risky cars and they continue to sell them with knowing. They shouldn’t risk the people in United States easily like that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486860September 28, 2022
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
For a month prior, there were intermittent incidents of the van shuddering and the RPM needle jumping upon ignition. Sometimes the van would have a hard time accelerating before jerking and driving normally. No issues before this started in late July and no indication when/where would occur. •September 15: drove the van all day running errands. It drove normally. Filled up the gas tank (Gulf gas station), then continued errands. About a half hour later, while at a stop sign, a notification appeared that the “Traction Control System has been turned off” and the check engine light came on. Tried to move through the stop sign, but the van would barely go. Applied the gas, but no results. Able to turn onto a side street and had to have it towed to Toyota of Irving. The Service Advisor stated the issue was due due to bad gas and indicated the van needed to be flushed and the fuel injection system cleaned. Paid $725 for these repairs. •September 17: Started van in driveway. Shuddering and RPM needle jumping again. Drove normally. •September 21: Same as above. •September 25: Drove the van all day with no issues. Filled up with Valero Plus gas. As we pulled out of the gas station and sitting at the light, the Traction Control message and check engine light again appeared. The van would barely go to get us through the traffic light and into a nearby parking lot. Once we parked, the screen displayed the following message:"A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected." Had the vehicle towed to Toyota of Irving. The service advisor called 2 days later to say they cannot detect any issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486452September 26, 2022
ELECTRICAL SYSTEM, AIR BAGS, STRUCTURE:BODY:TAILGATE
The contact owns a 2019 Toyota Sienna. The contact stated that the liftgate failed to lower while using the remote. While reversing, the back-up camera became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer who stated the failure was due to the remote start feature that was installed. The vehicle was not diagnosed or repaired. The contact stated that she noticed the mirrors were fractured. While driving at an undisclosed speed, several unknown safety features became inoperable. There was a burning odor detected inside the vehicle. The manufacturer was contacted and offered to pay a nominal portion of the repair for the mirrors and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486556September 26, 2022
SEAT BELTS
Second row passenger seatbelt jammed. Unable to be repaired needs new seatbelt part. We were out of town and a passenger was unable to be restrained on way home. The Part is on back order. I cannot use this seat which i need for babysitting grandchildren. I cannot eve sell this van because part not available. Van is available for inspection.Colerain Toyota Cincinnati is the dealership i also contacted Toyota complaint department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486049September 23, 2022
STRUCTURE:BODY
Broken spare tire carrier. Seems to be a common problem on XLE sienna. I have 2005 LE and my spare tire carrier is completely broken. Tried getting a replacement from 5 parts car sienna and they were all broken as well! Another common problems Sienna have are rack and pinions. They always leak. I owned a 1998 then a 2003 sienna and they both leaked from the power steering pack. Spare tire carrier is a dangerous issue. Spare tire can fall off on the road and can cause auto accidents or serious injuries and serious damage to other autos on the road. rack and pinion leaks leave oil on the floor. Steering locks up without power steering which can cause a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485258September 19, 2022
ELECTRICAL SYSTEM
Vehicle has an unknown electrical draw this draining the battery every night, making vehicle unusable even in emergency. Mechanic has confirmed draw but is unable to find short.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485134September 19, 2022
POWER TRAIN
Viscous coupling bearing making significant noise. Potentially hazardous if the issue causes the drivetrain to lock up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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