Toyota Sienna Complaints

9,048 consumer complaints on file.

#11709735January 8, 2026
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seat); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available. In addition, the contact was informed that there was no estimated time frame for when the parts would be available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709417January 7, 2026
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, STRUCTURE:BODY:HATCHBACK/LIFTGATE
The contact owns a 2025 Toyota Sienna. The contact stated that the rear liftgate was not properly aligned with the rear door frame. The contact stated that there was a gap of approximately ¼-inch between the top of the liftgate on the passenger side and the door frame when the tailgate was closed. The gap on the driver's side of the liftgate was not as pronounced as the gap on the passenger’s side. The contact stated that the liftgate appeared unbalanced. The contact stated that the liftgate was making abnormal creaking sounds while being raised or lowered. The contact stated that the latch where the liftgate locked to secure the liftgate showed scratches. The contact had taken the vehicle to a local dealer, where some minor adjustments were performed on the latch. The contact stated that the liftgate failure was not addressed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709424January 7, 2026
UNKNOWN OR OTHER
I am having key problem with not communicating with vehicle when i am very close then only its unlock and lock. so having problem with key no cummunication with vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709442January 7, 2026
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
While turning right at approximately 5–10 mph, the vehicle was struck on the front passenger side. The impact caused moderate intrusion of the passenger door, severe damage to the front-right corner of the vehicle, and damage to the dashboard. Despite the structural damage and intrusion into the occupant compartment, none of the airbags deployed, including driver frontal, passenger frontal, side torso, or curtain airbags. Both occupants were wearing seatbelts, which activated normally. The driver sustained a right-side rib fracture caused by seatbelt force, required ambulance transport to the emergency room, and continues to experience ongoing symptoms. A child passenger seated in the front passenger seat struck her head against the window, resulting in a brain concussion with symptoms including headache and dizziness, requiring emergency medical evaluation. No airbag warning lights were present before or after the crash. The vehicle is preserved in post-crash condition and is available for inspection. This appears to be an airbag system failure / crashworthiness defect that resulted in enhanced injuries due to airbag non-deployment.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11709094January 6, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact owned a 2009 Toyota Sienna. The contact discovered a mileage discrepancy after the vehicle was sold. The vehicle was a private sale. At the time of the sale, the vehicle mileage was 253,000. The contact posted the sale on Craigslist, and several days after the sale, the contact noticed that the vehicle was posted back on Craigslist for sale. The contact discovered that the new owner had rolled back the mileage on the odometer to 126,000. The ad on Craigslist was showing the fraudulent mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708757January 5, 2026
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708804January 5, 2026
SEATS
The contact owns a 2025 Toyota Sienna. The contact was notified of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708818January 5, 2026
SEATS
My vehicle is subject to a safety recall issued on October 7 for improperly welded second-row seat rails. Toyota has stated that if these seats are occupied during certain high-speed collisions, they may lose structural integrity, increasing the risk of injury. Because these seats are required to safely transport my young children, the recall renders the vehicle unsafe and unusable for its intended purpose. It has now been over three months since the recall was issued, and Toyota has not provided a remedy. The dealership has no information regarding when repairs will be available, and our vehicle is currently being held at the dealership. Toyota has provided a rental vehicle; however, this does not resolve the issue. The rental is not the same vehicle we purchased, does not meet our family’s needs, and requires frequent renewals, creating an ongoing burden. We purchased this vehicle specifically to meet our transportation needs and remain unable to use it. The vehicle was only six months old at the time of the recall. We requested a replacement vehicle due to the seriousness of the safety defect and the lack of a repair timeline, but Toyota denied this request and has offered no long-term solution. I am filing this complaint due to the unreasonable delay, loss of use, and lack of a permanent remedy for a serious safety defect involving child passenger seating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708831January 5, 2026
POWER TRAIN
My 2017 Sienna has whine noise coming from transmission, the vehicle was inspected by Toyota dealership and confirmed that the noise is coming from Transmission. Toyota has already issued a recall for the 2017 Sienna with Transmission UA80 under program ZJC. My vehicle has the same issue, however, it is not being covered as it is UA80E. This issue seems common among all the 2017 model irrespective of transmission number. However, Toyota is not providing support to all customer and have limited to a only one transmission number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708833January 5, 2026
SEATS
I purchased this vehicle on March 8, 2025. On October 7, 2025, I was notified of Safety Recall 25TA12 involving the second-row seats. Due to this safety defect, the second row cannot be used, rendering the vehicle unsafe and impractical for its intended purpose. This vehicle was purchased specifically to transport my family of five, including three children (currently ages [XXX] , [XXX] , and [XXX] ), all of whom require car seats. It is not physically possible to safely install three car seats in the third row of this vehicle, particularly an infant seat. As a result, I cannot safely transport my children and the vehicle cannot be used as a family vehicle. As of January 5, 2026, more than 90 days have passed since I was notified of the recall, and I have been informed that there is still no available remedy or repair timeline. During this period, I continue to make monthly payments of approximately $1,000 on a vehicle that does not meet basic safety and usability expectations. No adequate resolution or interim accommodation has been provided. Owning a family vehicle with a known safety defect and failing to provide a remedy for over 90 days is not acceptable business practice. The vehicle cannot fulfill the purpose for which it was purchased, and the ongoing financial obligation without a resolution is unreasonable. I am requesting either a buyback of the vehicle, including associated costs, or a replacement vehicle of comparable value. This issue has persisted for an excessive period of time without resolution and requires immediate corrective action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708926January 5, 2026
SEATS
The contact owns a 2025 Toyota Sienna. The contact had received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not available. The local dealer was informed about the recall, and the contact was provided a loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708964January 5, 2026
SEATS
Manufacturer Recall Number: 25TB12 NHTSA Recall Number: 25V668 This recall was created almost three months, but we were not notified of it until receiving a letter a few weeks ago. That means we were putting our children in unsafe seats for two months! Why is the manufacturer allowed to wait so long to contact us about such a serious safety issue? Furthermore, why aren't they required to pay for us to rent comparable vehicles until they are able to fix the issue? Not being able to use the middle row of seats completely nullifies the utility of owning a minivan in the first place. What avenues are available to me for seeking recompense in this case?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708310January 2, 2026
SEATS
The contact owns a 2025 Toyota Sienna. The contact received a notification letter related to NHTSA Campaign Number: 25V668000 (Seats). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The dealer provided a loaner vehicle that did not meet the needs of the contact. The manufacturer was not contacted. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708372January 2, 2026
SEATS
I am writing to formally document Toyota's failure to provide a reasonable and lawful solution following the safety recall and was advised by my attorney that Toyota does not yet have a remedy available. Despite this, Toyota has offered only a $42/day reimbursement for a compact rental vehicle, which is wholly inadequate and functionally useless for my family. Toyota is effectively forcing us to choose between: Operating an unsafe vehicle with my children and unborn child Paying hundreds to thousands of dollars out of pocket for appropriate transportation This is not a reasonable or lawful position. I also want to make clear that I am currently pregnant and due in April. The uncertainty surrounding this recall, the lack of a safe and appropriate vehicle, and the absence of a clear resolution timeline have caused significant and ongoing stress for me and my family during a medically sensitive time. Reliable and safe transportation is not optional for us - it is essential for prenatal care, medical appointments, and daily needs for our children. Being told that there is no timeline for a repair, while simultaneously being offered only an inadequate compact rental vehicle, places an unreasonable burden on our family and creates unnecessary anxiety during my pregnancy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708394January 2, 2026
POWER TRAIN
My husband and I bought this van brand new 6 years ago. We have taken very good care of it and have had it serviced only at the dealership. We haven’t had any problem with the van outside of regular maintenance. On 10/29/25, I had a van full of children when I felt a slip in my acceleration and a warning light came on that read, “ A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your dealer in order to have your vehicle inspected immediately.” Thankfully, I was able to get it to the parking lot. The van didn’t leave that parking lot until the next morning when we took it directly to the dealership. That is when we were told the solenoid and the transmission had gone out. We had to have the whole thing replaced. The van only had 89,388 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708132January 1, 2026
UNKNOWN OR OTHER
While driving, there was a recurrent sound like doors locking and unlocking, several dozen times over a half hour drive at 50 miles per hour. When stopped, the passenger side sliding door opened by itself. Luckily, my dogs were in a kennel or they might have jumped out of the car. I closed it and it opened by itself again. At home, the passenger side sliding door opens when my neighbor presses the button on his key fob to open his non-Toyota pickup truck. It will not open or close when I press the button on my Sienna key fob.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708003December 31, 2025
SEATS
My 2025 Toyota Sienna is subject to Safety Recall 25TA12 involving suspect welds on second row seat rails. Toyota instructs that the second row seats not be used while the vehicle is in motion. No repair is available and no timeline has been provided. Toyota has not provided a viable interim solution. Toyota coordinated outreach to multiple dealerships, all of which confirmed they cannot provide a comparable vehicle or accommodation. Toyota’s only option is limited rental reimbursement, which does not restore equivalent seating capacity or function. As a result, I am forced to either stop using the vehicle for its intended purpose or continue operating a vehicle Toyota has identified as unsafe to use as designed. Toyota has acknowledged the defect but has not mitigated the safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708102December 31, 2025
SEATS
Toyota is completely unwilling to provide a rental vehicle unless I leave the recalled Toyota sienna on their lot for an indefinite period. They are not willing to let me perform any kind of maintenance while it is in their care and I am not allowed to keep the vehicle in my home to Provide proper storage. The dealer is not willing to provide any sort of maintenance or care as well. When escalating this to toyota corporate, they didn’t even dignify me with a response. They simply just closed the report and are refusing to provide me with any form of written denial.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707699December 30, 2025
SEAT BELTS
Relatively new Toyota Sienna, bought 6 weeks ago and currently at 1300 miles. Passenger side 2nd row seat belt inexplicably became stuck and would not retract, making that seat unusable as the seat belt was no longer able to safely restrain a passenger. No accidents or unusual incidents were noted. This was completely unexpected and random following a routine short-distance errand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707717December 30, 2025
STRUCTURE:BODY
The passenger-side power sliding door system failed to stop or reverse when it encountered physical interference with the vehicle’s open fuel door. The door continued opening under power despite clear obstruction by a fixed exterior body component. The affected components, including the sliding door mechanism and damaged fuel door latch, remain available for inspection upon request. A powered sliding door continuing to operate against an obstruction creates a foreseeable risk of injury to occupants or bystanders, as well as vehicle damage. If a person’s hand, arm, or clothing had been in the same position as the fuel door, injury could have occurred. The incident occurred during normal vehicle use and demonstrates inadequate safeguards against obstruction. The issue has been formally reproduced or confirmed by an independent service center which noted that the incident occurred as described during normal operation of the power sliding door, and no abnormal conditions were present at the time. No warning lamps, messages, or other symptoms appeared prior to the incident. The power sliding door operated normally and without indication of malfunction until it failed to stop when encountering the open fuel door. Fueling the vehicle with the fuel door open is routine and expected vehicle use. The absence of any interlock, sensor logic, or safeguard preventing a powered sliding door from operating against an open body panel represents a design deficiency rather than a maintenance or wear issue. This condition may affect other vehicles equipped with similar power sliding door systems and warrants evaluation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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