Toyota Sienna Complaints

9,048 consumer complaints on file.

#10875011June 18, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
UNEXPECTED VEHICLE STABILITY CONTROL ACTIVATION WHILE DRIVING RESULTING IN AUTOMATIC BRAKING AND UNEXPECTED STEERING PULL. I HAVE BEEN EXPERIENCING THIS ISSUE OVER THE PAST 4-5 YEARS. THERE HAVE BEEN TIMES WHERE THIS ISSUE HAS LED TO ALMOST STRIKING VEHICLES AROUND ME. I HAVE BROUGHT THE VEHICLE TO A TOYOTA DEALERSHIP, BUT THEY HAVE NOT BEEN ABLE TO FIX THE ISSUE. ON SEVERAL ONLINE BULLETIN BOARDS, OTHER OWNERS OF TOYOTA SIENNA HAVE COMPLAINED REGARDING THE SAME ISSUE. I JUST READ IN THE NEWS THAT SIMILAR ISSUES ARE OCCURRING ON 2001-2002 TOYOTA SEQUOIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874874June 17, 2016
ELECTRICAL SYSTEM
I HAVE A 2009 SIENNA WITH LESS THAN 90,000 MILES ON IT. THE SLIDING DOOR CABLE SUDDENLY SNAPPED AND I WAS STUCK WITH THE DOOR NOT FUNCTIONING AT ALL. IT WAS STUCK HALF OPEN. I HAD TO USE CONSIDERABLE FORCE TO SHUT IT. THE CABLE EXHIBITS CORROSION UPON VISUAL INSPECTION. BASED ON THE AMOUNT OF COMPLAINTS THIS SEEMS TO BE A CONSISTENT ISSUE WITH SIENNAS. TOYOTA DEALERSHIP IS ASKING FOR ABOUT $1800 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874951June 17, 2016
AIR BAGS
ON JUNE 15, 2016 AROUND 4:30 MY WIFE WAS DRIVING TOYOTA SEINA LTD VAN WHICH IS EQUIPPED WITH SIDE CURTAIN AIRBAG ANOTHER VEHICLE HIT HER VAN ON PASSENGER SIDE FRONT WHEEL FROM SIDE WHILE CHANGING LANES THIS RESULTED TIPPING OF VAN , SEINNA VAN WAS TIPPED ON SIDE AND WAS DRAG ON ROAD OVER 100 FEET BEFORE IT STOPPED . WINDOWS AND FRONT GLASS SHATTERED WHILE SLIDING THERE IS EXTENSIVE DAMAGE ON CAR ON PASSENGER SIDE AND DRIVER SIDE AS WELL AS IN FRONT NEAR PASSENGER SIDE NONE OF THE AIRBAGS WERE INFLATED DESPITE SIGNIFICANT IMPACT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10874648June 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY REAR DOOR IS NOT WORKING, I HAVE VISITED TWO TOYOTA DEALERSHIP AND THEY TOLD MY THE REAR LIFT GATE AND REAR HATCH LATCH BOTH OF THEM NEEDS TO BE REPLACE. WE DID THAT RELAPACEMT . THE PROBLEM HAS NOT BEING SOLVED, WE TRIED TO MAKE THE DOOR WORKING MANUALLY INSTEAD OF AUTOMATICALLY ALSO THIS WAY IS NOT HELPFUL. IT LOOKS LIKE WE REACHING TO CLOSED WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874564June 16, 2016
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNED A 2007 TOYOTA SIENNA. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS ABRUPTLY DEPRESSED BUT, DID NOT STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE SKID AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000. UPDATED 08/02/16*LJ UPDATED 11/30/2017*JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10874128June 14, 2016
ELECTRICAL SYSTEM
THE CABLES THAT ENABLE THE SIDE DOORS TO OPEN BOTH SNAPPED WITHIN 2 WEEKS OF EACH OTHER. BOTH OCCURRED WHILE TRYING TO OPEN THE DOORS WITH THE POWER BUTTON. THE DOORS ARE UNABLE TO BE OPENED WITHOUT BEING REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873837June 13, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE USING THE BUCKLE FOR THE SEAT BELT, THE SEAT BELT WOULD LOCK BUT FAILED TO RELEASE WITH EXCESSIVE FORCE. AS A RESULT, IT BECAME DIFFICULT TO EXIT THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE TECHNICIAN RELEASED THE SEAT BELT HOWEVER, DID NOT REPLACED THE SEAT BELT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873934June 13, 2016
STEERING, SUSPENSION
MY TOYOTA SIENNA WITH 82,000 MILES ON IT SUSPENSION HAS SEVERAL NOISES AND THE RACK AND PINION STEERING BOOTS ARE LEAKING, ON THE TOYOTA NATION WEB SITE AND TOYOTA SIENNA OWNERS WEB SITE, THERE ARE ABOUT 75 TO 90 OTHER PERSONS WITH THIS PROBLEM, PLUS THE ONES THAT DO NOT BOTHER TO POST LIKE US. WHEY HAVEN'T THE GOVERNMENT FORCE TOYOTA TO RECALL THIS VEHICLES? I HAVE CHANGED STRUTS, SHOCKS, THE TIRES ARE NEW AND IT IS ALIGNED. TOYOTA IS RISKING THE LIVES OF ITS CLIENTS AND NO ONE CAN DO ANYTHING ABOUT IT, DUE TO THE APATHY AND HUMAN DISREGARD OF LIVES.!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873629June 10, 2016
POWER TRAIN
MY VEHICLE IS 2010 TOYOTA SIENNA XLE AND HAVE 50,000 MILES. WHILE DRIVING VEHICLE ON HIGHWAY SUDDENLY CAR STOPPED ENGINE RAVS BUT CAR WONT MOVE. WE TOWED THE CAR TO DEALER AND DEALER SUGGESTED VAN NEEDS NEW TRANSMISSION AND WE CONTACTED TOYOTA CORPORATION AND THEY WONT COVER THIS UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873496June 9, 2016
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER WAS ACTIVATED, HOT AIR CIRCULATED THROUGHOUT THE AIR VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE FREON WAS ADDED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER O RINGS NEEDED TO BE REPLACED DUE TO A LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872875June 7, 2016
UNKNOWN OR OTHER
I WAS DRIVING 65 MPH ON THE HIGHWAY (95 DEGREES OUTSIDE) WITH THE SUNROOF CLOSED AND I HEARD WHAT SOUNDED LIKE AN EXPLOSION. THERE WAS NO DEBRIS ON THE ROAD AND NO ONE IN FRONT OF ME. THE INTERIOR TEMPERATURE OF THE VEHICLE WAS SET AT 68 DEGREES. I PULLED OVER TO INSPECT THE VEHICLE, I REALIZED THAT THE GLASS IN THE SUNROOF OVER THE DRIVER'S SEAT HAD COMPLETELY SHATTERED. I PULLED THE COVER CLOSED TO PROTECT MYSELF FROM THE POSSIBILITY OF ANY GLASS FALLING INTO THE VEHICLE. WHEN I CONTACTED THE DEALERSHIP, I WAS INFORMED THAT I CLEARLY HAD SOMETHING HIT IT; I EXPLAINED THE DRIVING CONDITIONS AND WAS STILL TOLD SOMETHING MUST HAVE HIT IT. UPON RETURNING HOME, I HAVE DISCOVERED THAT THERE ARE OTHER REPORTS OF WINDOWS SPONTANEOUSLY "EXPLODING".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872769June 6, 2016
SEATS
MVA - OTHER PARTY REAR-ENDED US AT 35-40 MILES/HR. WHILE WE WERE STOPPED AT A LIGHT. BOTH DRIVER AND PASSENGER FRONT SEAT BACKS BROKE. OUR VEHICLE WAS TOTALED , OTHER VEHICLE AIR BAGS DID NOT DEPLOY . APPEARED TO BE MINIMAL DAMAGE TO OTHER VEHICLE. PICTURES OF BOTH VEHICLES AVAILABLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10872478June 4, 2016
AIR BAGS
MY 2006 SIENNA, AIRBAG SRS LIGHT IS BLINKING ALL THE TIME, WHICH MEANS AIRBAG WON'T BE DEPLOYED DURING ACCIDENT. THIS IS VERY CRITICAL. I SAW SO MANY OWNERS OF 2006 SIENNA COMPLAIN ABOUT THE EXACTLY SAME ISSUE. WHY IS THIS NOT RECALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872436June 3, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE STRUTS FRACTURED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT WOULD NOT REPAIR THE VEHICLE BECAUSE THE EXTENDED WARRANTY COVERAGE EXPIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 143,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872282June 3, 2016
STRUCTURE:BODY
I HAVE A 2006 TOYOTA SIENNA XLE. THERE IS A RECALL SSC-C80. THE RECALL SERVICE WAS PERFORMED BY A DEALERSHIP ON 01/09/2009. EVERYTHING HAD BEEN FINE SINCE THEN. ON 05/17/2016 I WENT TO FREMONT TOYOTA FOR ANOTHER SERVICE. THEY CHECKED MY VAN AND PERFORM THE SAME RECALL SERVICE (SSC-C80) WITHOUT NOTIFYING ME. NOW THE BACK HATCH WON'T CLOSE AUTOMATICALLY (VIA BUTTON). IT MUST BE CLOSED MANUALLY. I WENT TO FREMONT TOYOTA AND WAS TOLD THAT I HAVE TO REPLACE THE MOTOR FOR $$$$. I NOTICE THAT THERE IS ANOTHER (SAME) COMPLAINT (10355452) THAT THE NEW STRUTS (68905-AE015) ARE TOO STRONG FOR EXISTING HATCHBACK MOTOR. I THINK THAT THE OLD STRUTS WERE PERFECT (WAS PUT ON IN 2009) TO MATCH WITH THE EXISTING MOTOR. I EVEN ASKED THE DEALER TO REVERSE THE WORK TO PUT THE OLD STRUTS BACK AS I NEVER HAD A PROBLEM SINCE 2009 AND I NEVER ASKED THE DEALER TO PERFORM THE SERVICE. THEY REFUSED. NOW I END UP WITH A MALFUNCTION BACK HATCH, WHICH HAS TO BE CLOSED MANUALLY. I WANT TO EITHER GET THE OLD STRUTS BACK, OR THEY SHOULD SOLVE THE PROBLEM FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872360June 3, 2016
AIR BAGS
THIS IS A BRAND NEW CAR WE PURCHASED FROM THE DEALER. WE WANTED TO FIND OUT WHAT TYPE (THE MANUFACTURER) OF AIRBAG WAS INSTALLED IN THE CAR. THE DEALER DOES NOT KNOW. TOYOTA HEADQUARTER REFUSED TO GIVE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872089June 2, 2016
AIR BAGS
SRS WARNING INDICATOR IS CONTINUOUSLY SHOWING UP IN A BLINKING MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872114June 2, 2016
UNKNOWN OR OTHER
PASSENGER SLIDER DOOR CABLE SUDDENLY SNAPPED AND IS HANGING OUTSIDE OF CAR. UPON CLOSER INSPECTION CABLE HAS CORRODED. CAR HAS BEEN MAINTAINED PER TOYOTA'S RECOMMENDATION AT DEALER AND NEVER ANY MENTION REGARDING POTENTIAL PROBLEM WITH CABLE. DOOR NO LONGER CLOSES ON ITS OWN AND IS VERY HARD TO OPEN. CHILDREN MUST NOW CLIMB IN AND OVER EACH OTHER TO ENTER VEHICLE; CONCERN ABOUT SAFETY IN A CRASH. COST TO REPAIR IS OVER $1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871794June 1, 2016
AIR BAGS
AIRBAG LIGHT INDICATOR IS ON WITHOUT THE CAR INVOLVED IN AN ACCIDENT. THE REPAIR PERSON(DELAER) CHECKED IT AND SAYS THE COMPLETE ASSEMBLY HAS TO BE REPLACED AND HE IS NOT SURE WHY IT WENT FAULT. I SUSPECT IT IS A MANUFACTURING DEFECT WITH THE WIRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871836June 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE INCIDENT CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT, THE FRONT SEAT PASSENGER, AND THE REAR SEAT PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

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