Toyota Prius Service Bulletins
1,313 manufacturer communications on file.
- November 19, 2020•Document ID: 10184554Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
- Mfr Comm. #:
- T-SB-0113-20
- Date Added:
- December 21, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay® with all iPhone® 12 models. An updated USB port is available to address this condition. Follow the Repair Procedure in this bulletin to address this condition.
Associated Products (10)Associated Documents - November 17, 2020•Document ID: 10184553Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- T-SB-0003-20 Rev
- Date Added:
- December 21, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match radio station that is playing. ?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative.
Associated Products (32)2019 Toyota 4Runner2019 Toyota Highlander2019 Toyota Prius2019 Toyota Sequoia2019 Toyota Tacoma2019 Toyota Tundra2018 Toyota 4Runner2018 Toyota Avalon2018 Toyota Highlander2018 Toyota Prius2018 Toyota Prius V2018 Toyota Sequoia2018 Toyota Tacoma2018 Toyota Tundra2018 Toyota Yaris2017 Toyota 4Runner2017 Toyota Avalon2017 Toyota Highlander2017 Toyota Prius2017 Toyota Prius V+ 12 moreAssociated Documents - November 10, 2020•Document ID: 10184542Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- T-SB-0112-20
- Date Added:
- December 21, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative ?Bluetooth® microphone and voice command are inoperative ?Right front audio speakers are inoperative ?Connected services are inoperative ?Remote start is inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.
Associated Products (9)Associated Documents - November 2, 2020•Document ID: 10184539Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- T-SB-0110-20
- Date Added:
- December 21, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
Associated Products (20)2021 Toyota Avalon2021 Toyota Camry2021 Toyota Corolla2021 Toyota Highlander2021 Toyota Prius2021 Toyota RAV42020 Toyota Avalon2020 Toyota Camry2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Prius2020 Toyota RAV42019 Toyota Avalon2019 Toyota Camry2019 Toyota Prius2019 Toyota RAV42018 Toyota Camry2018 Toyota Prius2017 Toyota Prius2016 Toyota PriusAssociated Documents - October 27, 2020•Document ID: 10183290Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-TT-0631-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account.
Associated Products (15)Associated Documents - October 22, 2020•Document ID: 10183286Service Bulletin/Repair InstructionsCOMMUNICATION; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- T-TT-0629-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay® with only iPhone® 12 devices (iPhone® 12, iPhone® 12 Max, iPhone® 12 Pro, or iPhone® 12 Pro Max).
Associated Products (9)Associated Documents - October 22, 2020•Document ID: 10183284Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- T-SB-0039-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are either optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates.
Associated Products (14)Associated Documents - October 22, 2020•Document ID: 10183283Service Bulletin/Repair InstructionsWHEELS; TRAILER HITCHES
- Mfr Comm. #:
- T-SB-0029-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
Associated Products (16)Associated Documents - October 22, 2020•Document ID: 10183282Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-SB-0035-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery.
Associated Products (15)Associated Documents - October 21, 2020•Document ID: 10183279Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- T-SB-0047-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth® is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay®. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay®. ?CAN networking DTC B1321. ?Volume inoperative after using Siri®. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM® music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM® sound slow to start. ?Abnormal Toyota apps and Scout Operation. Some 2020 model year Prius and Prius Prime, 2019 model year RAV4 and RAV4 Hybrid, and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195), or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call. ?Software enhancements. ?Intermittent rebooting. ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode. ?Unable to pair Android? devices after Google? apps update. ?Unable to access camera diagnosis system. ?USB audio does not resume.?Intermittent Bluetooth® disconnection. ?Abnormal voice recognition operation. ?Phone call history does not update. ?Bluetooth® loses connection after USB connection is made. ?Navigation inoperative. ?Microphone disconnected pop-up message. ?Clock not displayed on the map screen. ?Intermittent phone ringing with no incoming phone call.
Associated Products (5)Associated Documents - October 21, 2020•Document ID: 10183281Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
- Mfr Comm. #:
- T-TT-0628-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: HVAC drain tube is found to be blocked/clogged.
Associated Products (234)2021 Toyota 4Runner2021 Toyota Avalon2021 Toyota Camry2021 Toyota C-HR2021 Toyota Corolla2021 Toyota Highlander2021 Toyota Land Cruiser2021 Toyota Prius2021 Toyota Prius C2021 Toyota RAV42021 Toyota Sequoia2021 Toyota Supra2021 Toyota Tacoma2021 Toyota Tundra2021 Toyota Venza2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR+ 214 moreAssociated Documents - October 20, 2020•Document ID: 10183273Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-SB-0037-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Associated Products (15)Associated Documents - October 14, 2020•Document ID: 10183185Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- T-SB-0062-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
Associated Products (80)2020 Toyota Avalon2020 Toyota Camry2020 Toyota Corolla2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42019 Toyota Avalon2019 Toyota Camry2019 Toyota Highlander2019 Toyota Mirai2019 Toyota Prius2019 Toyota Prius C2019 Toyota RAV42018 Toyota Avalon2018 Toyota Camry2018 Toyota Highlander2018 Toyota Mirai2018 Toyota Prius2018 Toyota Prius C+ 60 moreAssociated Documents - October 12, 2020•Document ID: 10182983Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; STEERING
- Mfr Comm. #:
- T-TT-0578-19 Rev
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryTT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Associated Products (224)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota Yaris2019 Toyota 4Runner2019 Toyota 86+ 204 moreAssociated Documents - October 9, 2020•Document ID: 10182982Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- T-SB-0158-18 Rev
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
Summary2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
Associated Products (18)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota YarisAssociated Documents - October 9, 2020•Document ID: 10182981Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- T-SB-0028-20 Rev
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
Associated Products (16)Associated Documents - October 7, 2020•Document ID: 10182976Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- Customer Support
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryRE: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A that your dealer can find by use of a special diagnostic tool. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe driving mode. The vehicles covered under this Customer Support Program must first have Safety Recall 20TA10 performed. If the condition is verified, an appropriate remedy will be performed under the terms of this Customer Support Program Although the Intelligent Power Module (IPM) is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing additional coverage for repairs related to the Intelligent Power Module (IPM).
Associated Products (7)Associated Documents - October 7, 2020•Document ID: 10182975Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 20TE10 - DD - Pu
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryDD: Customer Support Program 20TE10 Dealer Letter now available on TIS.
Associated Products (7)Associated Documents - October 7, 2020•Document ID: 10182974Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 20TE10 - RL- Pub
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryRL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A that your dealer can find by use of a special diagnostic tool. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe driving mode. The vehicles covered under this Customer Support Program must first have Safety Recall 20TA10 performed. If the condition is verified, an appropriate remedy will be performed under the terms of this Customer Support Program Although the Intelligent Power Module (IPM) is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing additional coverage for repairs related to the Intelligent Power Module (IPM).
Associated Products (7)Associated Documents - October 7, 2020•Document ID: 10182972Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 20TE10 - FAQ - P
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryFAQ: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to extend the coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Customer Support Program must first have Safety Recall 20TA10 (launched in late June 2020) performed.
Associated Products (7)Associated Documents