Toyota FJ Cruiser Complaints

908 consumer complaints on file.

#10427815September 28, 2011
WHEELS
2 WHEEL STUDS FAILED ON TWO DIFFERENT WHEELS AFTER APPLYING 80 FOOT POUNDS TORQUE TO THE LUG NUTS. ROUTINE RE-TORQUE AFTER THE DEALER ROTATED THE TIRES FOR A 10,000 MILE SERVICE. THE STUD METAL APPEARS TO BE TOO SOFT. EVEN IF THESE STUDS WERE OVER TIGHTENED AT THE DEALERSHIP, THEY SHOULD BE ABLE TO HANDLE WAY MORE THAN 80 FP BEFORE BREAKING. THIS IS EXTREMELY DANGEROUS. TOYOTA SHOULD REPLACE ALL THE STUDS ON THE VEHICLE AS A PRECAUTIONARY MEASURE. TAKING THE ISSUE UP WITH THE DEALER TOMORROW. I WILL NOT FEEL SAFE DRIVING THIS VEHICLE UNTIL ALL THE STUDS HAVE BEEN INSPECTED AND REPLACED AS NECESSARY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423059September 2, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2007 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WOULD NOT RETRACT. THE DEALER DID NOT OFFER ANY ASSISTANCE DUE TO THE MILEAGE ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 77,000. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419331August 13, 2011
STRUCTURE:FRAME AND MEMBERS
2008 TOYOTA FJ CRUISER HAS CRACKS ON THE INNER FENDER WELLS. I AM A MEMBER OF AN ONLINE COMMUNITY AND IT IS WELL DOCUMENTED THAT IN MANY FJS CRACKS DEVELOP ON THE INNER FENDER WELLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418037August 8, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE HAD AN ISSUE MORE THAN ONCE WHERE WHEN APPLYING MY BRAKES IF I HIT A BUMP THE ABS WILL TAKE OVER, THE BRAKE PEDAL PULSES AND I WILL LOSE THE ABILITY TO STOP ON MY ORIGINAL MARK. WHEN THIS HAPPENS IT FEELS AS THOUGH THE VEHICLE IS BARELY ATTEMPTING TO MAKE A STOP AT ALL. I HAVE TRIED TO APPLY MORE PRESSURE TO THE BRAKE PEDAL WITH NO SUCCESS. I HAVE ALSO TRIED REMOVING PRESSURE FROM THE PEDAL AND REAPPLYING PRESSURE BUT THAT DOES NOT SEEM TO STOP THE VEHICLE ANY FASTER. I HAVE HAD THE PROBLEM WHEN CRUISING BETWEEN 35 AND 45 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418030August 8, 2011
SERVICE BRAKES, HYDRAULIC
ON MORE THAN ONE OCCASION I HAVE HAD THE BRAKES GO TO 100% FORCE WHEN APPLYING MINIMAL FORCE TO THE PEDAL. THIS BEHAVIOR HAS OCCURRED AT STREET SPEEDS OF 35-40 AND WHEN COMING OFF OF A FREEWAY. THE FORCE IS STRONG ENOUGH THAT EVERYONE IN THE CAR IS LAUNCHED FORWARD TO THE POINT THAT THE SEATBELT LOCK ENGAGES. I HAVE TRIED REMOVING MY FOOT FROM THE PEDAL AND REAPPLYING PRESSURE BUT THE BRAKES IMMEDIATELY ENGAGE AT 100%. ONLY AFTER THE VEHICLE HAS COME TO A COMPLETE STOP DO THE BRAKES BEGIN TO WORK NORMALLY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418811August 7, 2011
SERVICE BRAKES, HYDRAULIC, STEERING
MY TRUCK SPEED WAS 60-65 MPH AND MY STEERING WHEEL BEGAN WOBBLING. I TOOK IT TO DEALER AND THEY SAID NOTHING WAS WRONG. LAST WEEK I SERVICED MY TRUCK AND ROTATED AND BALANCED THE TIRES. STILL SAME STEERING WHEEL WOBBLING. IN HIGH SPEED MY STEERING WHEEL FEELS VERY LOOSE. I DON'T KNOW IF THERE IS A POWER STEERING PROBLEM OR JUST SIMPLE TIRE BALANCE. OTHER PROBLEM IS MY BRAKES. WHEN I WAS DRIVING DOWN THE ROAD, I LIGHTLY PRESSED THE BRAKE TO STOP AND DRIVER SIDE WHEEL HIT A POT HOLE DEEP AROUND 2 INCHES, THEN MY TRUCK DIDN'T STOP WHERE I WANED IT TO STOP. IT HAPPENS ONLY AT CERTAIN TIMES. IF I HIT A POT HOLE OR BUMP PRESSING BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415131July 26, 2011
STRUCTURE:BODY
INFORMED VIA THE INTERNET ABOUT POSSIBLE PROBLEM, WITH AT THIS TIME UNKNOWN CAUSE, DECEMBER 2006. INNER FRONT FENDER RIPPING AND BULGING OF FENDER SUPPORT PANELS LEADING EVENTUALLY TO JAMMING OF FRONT DOORS WHILE IN THE CLOSED POSITION WHEN FRONT FENDERS DROP DOWN TO A LOWER POSITION ON FRAME BLOCKING SAME. THIS APPEARS TO BE OCCURRING TO APPROXIMATELY 20% OF THE OLDER VEHICLES WITH BUILD DATES OF 06', 07' & 08' WITH MILEAGE FROM 10,000 TO 75,000. INFORMATION GATHERED FROM FJ CRUISER FORUM VIA THE INTERNET AND WEB RESEARCH. VEHICLE HAS BEEN TAKEN TO DEALER FOR INSPECTION AND AM AWAITING A RESPONSE. DAMAGE WAS NOT DISCOVERED UNTIL 60600 MILES WHEN VEHICLE WAS BEING INSPECTED AFTER DETAILING, MILEAGE OF DAMAGE OCCURRENCE IS UNKNOWN. DEALER INSPECTED VEHICLE AND TOOK PICTURES AT THEIR LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413488July 18, 2011
SERVICE BRAKES, HYDRAULIC
THERE ARE TIMES WHEN MY 2007 FJ CRUISER STARTS TO SHAKE. ALSO SINCE I FIRST BOUGHT MY VEHICLE, AS I PRESSED ON THE BRAKES WHILE BEING AT A STOP LIGHT, IT WOULD JERK AND FEEL AS IF SOMEONE HAD SLIGHTLY BUMPED INTO ME FROM THE REAR OF THE VEHICLE WHEN THERE WAS CLEARLY NO ONE BEHIND MY VEHICLE. THIS HAPPENS QUITE A BIT. MY MAIN CONCERN IS THAT AS I WAS DRIVING RECENTLY I COMPRESSED THE BRAKES BEFORE ATTEMPTING A TURN AND ABSOLUTELY NO BRAKING ACTION HAPPENED. I WASN'T GOING FAST ENOUGH TO OVERTURN THE VEHICLE, BUT NONE THE LESS IT IS A VERY DANGEROUS THING FOR A VEHICLE SUCH AS THE FJ CRUISER TO MAKE TURNS AT CERTAIN SPEEDS, SO FOR THE BRAKES NOT TO WORK AT AN IMPORTANT TIME CAN CAUSE A SEVERE, IF NOT FATAL ACCIDENT. AS I MADE THE TURN EFFICIENTLY(BY MAKING A WIDER TURN), I TRIED ONCE AGAIN TO USE MY BRAKES IN WHICH THEY FELT LIKE THEY WERE TRYING TO CATCH AGAIN. AT THIS TIME I FELT UNSAFE AND FELT COMPELLED TO USE THE EMERGENCY BRAKE. I HAVE TAKEN MY VEHICLE TO GET LOOKED AT AND THEY HAVE STATED AN ISSUE WITH THE MASTER CYLINDER. I HAVE TAKEN THE TIME TO LOOK AT VARIOUS SITES AND FORUMS IN WHICH MANY PEOPLE HAVE COMPLAINTS OF THE SAME ISSUES. THIS IS A VERY DANGEROUS ISSUE FOR A VEHICLE THAT ALREADY HAS A CAUTION FOR TURNOVERS. MY VEHICLE IS A 2007 WITH UNDER 39,000 MILES ON IT. THIS SHOULD NOT BE HAPPENING TO A VEHICLE WITH MILEAGE SUCH AS THIS. PLEASE ADDRESS THIS ISSUE FOR THE CONCERN OF ALL FJ CRUISER OWNERS AND THE SAFETY OF ALL OTHER DRIVERS AROUND THIS FAULTY ACTION. THANK YOU. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411597July 9, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410854July 7, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 TOYOTA FJ CRUISER. THE CONTACT WAS DRIVING AND WHEN THE BRAKE PEDAL WAS ENGAGED IT WENT TO THE FLOOR AND THE CONTACT HAD TO USE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE MASTER BRAKE CYLINDER FAILED TO MAINTAIN PRESSURE AND THAT CAUSED THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408851June 24, 2011
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
NOTICED A VIBRATION IN THE BRAKE PEDAL. IT STOPPED AFTER A WHILE. TWO WEEKS LATER, VEHICLE SHUDDERED WHILE BRAKING TO A STOP AT A VERY LOW SPEED. ALL THE DASH EMERGENCY LIGHTS FOR BRAKES, ABS, VSC, LIT UP AND BRAKING ABILITY CEASED. USED EMERGENCY HAND BRAKE TO STOP. PARKED VEHICLE AND HAD TOWED TO TOYOTA DEALER PER INSTRUCTIONS IN OWNERS MANUAL. COMPUTER ANALYSIS INDICATED FAILED MASTER CYLINDER. 2007 FJ CRUISER W/55,000 MILES. $2258 COST OF NEW MASTER CYLINDER ASSEMBLY + $495 LABOR + $101 TOWING + $10 MISC + $218 TAX = $3082.19 TOTAL COST FOR PART REPLACEMENT. HAVE OLD PART IN POSSESSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408727June 23, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
ON APRIL 30TH, 2011 I PURCHASED A NEW, 2011 FJ CRUISER VIN# [XXX] FROM JERRY DURANT TOYOTA. EIGHT WEEKS PRIOR, ON MARCH 4TH, 2011 TOYOTA SUBMITTED A REPORT (NHTSA CAMPAIGN ID# 11V148000) - INDICATING ITS INTENT TO CONDUCT A RECALL OF CERTAIN TOYOTA VEHICLES WITH "ACCESSORY" (TRD) WHEELS. MY FJ CRUISER WAS A "TRD" MODEL VEHICLE. MY VIN CAN BE SEARCHED AT TOYOTA AT HTTP://TOYOTA-B0B.IMAGESPM.INFO/ I WAS NOT NOTIFIED OF THIS RECALL AT THE TIME I PURCHASED THE VEHICLE, NOR WAS THE RECALL REMEDY PERFORMED BEFORE DELIVERY OF THE VEHICLE TO ME BY THE DEALER, AS REQUIRED BY FEDERAL LAW. ON MAY 10TH, 2011 I DELIVERED THE VEHICLE TO TEXAS TOYOTA OF GRAPEVINE FOR A WHEEL BALANCE ISSUE UNDER WARRANTY. I WAS THEN NOTIFIED BY THE SERVICE ADVISOR OF AN ACTIVE RECALL ON MY NEW FJ. DURANT TOYOTA MAINTAINS THAT THE INTENT TO RECALL DOES NOT MARK THE START DATE OF THE RECALL AND THAT THE OFFICIAL RECALL BEGAN ON MAY 5TH, 2011. THERE IS NO PUBLIC INFORMATION TO SUPPORT THE MAY 5TH DATE, AND DURANT FAILED TO PROVIDE PROOF (AS REQUESTED) OF INTERNAL COMMUNICATIONS SUPPORTING THE MAY 5TH START DATE. DURANT AND TOYOTA MOTOR CORPORATION DENIED MY REQUEST TO CANCEL THE SALE AND RETURN THE VEHICLE BASED ON THE DEALER'S FAILURE TO DISCLOSE AND REPAIR THE RECALL PRIOR TO SALE. DURANT/TMC REQUESTED THAT I SEEK ARBITRATION WITH TOYOTA; HOWEVER, I BELIEVE THIS CASE IS VERY CLEAR AND DOES NOT WARRANT AN ARBITRATED/COMPROMISED SOLUTION BUT RATHER AND FULL RETURN/REFUND IN A STRAIGHFORWARD PROCESS. IN SUMMARY, DURANT KNEW OF THE RECALL INTENT AND KNEW THE RECALL TO BE SPECIFIC TO THE TRD EDITION TRUCKS AND SUVS, INCLUDING MY FJ CRUISER. DURANT CLAIMS TO HAVE RUN THE VEHICLE VIN PRIOR TO DELIVERY AND RECEIVED A CLEAR REPORT. CLAIMING THAT MY VIN WOULD NOT HAVE APPEARED UNDER SEARCHES UNTIL MAY 5TH. DURANT KNEW, BASED ON THE 4 MARCH FILING, THE RECALL WOULD EVENTUALLY INCLUDE TRD FJS, INCLUDING MY VIN. DEALER: JERRY DURANT TOYOTA 5100 U.S. 377 GRANBURY TX [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408460June 22, 2011
VEHICLE SPEED CONTROL
MY TOYOTA FJ CRUISER ACCELERATES BY ITSELF. TYPICALLY, WHEN IT IS STOPPED AND IDLING, LIKE AT A LIGHT OR STOP SIGN. IT DOES THIS WHEN EITHER I OR MY MOTHER IS DRIVING IT. THE PARTICULAR EVENT I WANT TO TELL YOU ABOUT HAPPENED IN AUGUST 2009. I WAS AT A STOPLIGHT, IN THE CENTER LANE, AND WAS GOING TO CHANGE LANES WHEN THE LIGHT CHANGED. I TURNED THE WHEEL TO THE LEFT BEFORE THE LIGHT CHANGED. WHEN I TOOK MY FOOT OFF THE BRAKE, THE VEHICLE ACCELERATED RAPIDLY INTO THE LEFT LANE. I DID NOT TOUCH THE GAS PEDAL. MY VEHICLE WAS STRUCK BY A PICKUP TRUCK APPROACHING IN THE LEFT LANE. THE YOUNG GIRL DRIVING THE PICKUP TRUCK WAS TALKING ON HER CELL PHONE AND DID NOT EXPECT MY VEHICLE TO MOVE IN FRONT OF HER SO FAST. DAMAGE TO MY VEHICLE WAS ABOUT $1,800. I TOOK MY VEHICLE INTO A LOCAL SHOP FOR 30K SERVICE AND SHORTLY THEREAFTER AND THEY DID NOT FIND ANY PROBLEMS. I HAVE SEEN THAT TOYOTA CLAIMS THERE IS NO PROBLEM, BUT THIS IS A SERIOUS SAFETY PROBLEM. I REALLY NEVER KNOW WHEN MY VEHICLE IS GOING TO SURGE. I HAVE SENT A LETTER TO TOYOTA REQUESTING THEM TO FIX MY VEHICLE AND PAY FOR THE ACCIDENT. I HAVE NOT HEARD FROM THEM YET, BUT IT HAS ONLY BEEN A FEW DAYS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10407369June 18, 2011
SERVICE BRAKES, HYDRAULIC
I OWN A 2007 TOYOTA FJ, IN VARIOUS OCCASIONS WHEN APPLYING MEDIUM HARD PRESSURE TO THE BRAKES, I HAVE TWO DIFFERENT BRAKE REACTIONS: 1. THE TIRES WILL LOCK AND SCREECH FOR A SHORT PERIOD OF TIME, MOMENTARILY LOOSING CONTROL, I AUTOMATICALLY LET GO OF THE BRAKE PEDAL, PUSH AGAIN TO REGAIN CONTROL AND THEN THE CAR JUST KEEPS ROLLING LIKE NO BRAKES WERE APPLIED. OR, 2. IF I HAVE TO PRESS ON THE BRAKES AND THE ROAD THE CAR HAPPENS TO BE ON IS A BIT ROUGH, WITH GRAVEL, RIDGES OR POTHOLES OR MAYBE JUST A POORLY PATCHED ASPHALT, THE CAR WILL SUDDENLY JUST ROLL, LIKE NO BRAKE HAS BEEN APPLIED, EVEN THOUGH I AM PRESSING ON THE BRAKE PEDAL, LIKE LOOSING MOST OF OR ALL BRAKING POWER. LAST EVENT HAPPENED A COUPLE OF DAYS AGO WHERE A CAR CUT ME OFF BY A TOLL PAY AREA, I PRESSED ON THE BRAKES HARD JUST AS THE CAR WAS GOING OVER A ROUGH SECTION OF THE ROAD AND IT KEPT ROLLING AS WITH NO BRAKES, AND LITERALLY JUST BY FRACTIONS OF AN INCH DID NOT HIT THE OTHER CAR. I HAVE GONE TO THE DEALER WITH THE COMPLAIN, THEY WANT ME TO PAY FOR CHECKING THE PROBLEM, BUT I AM GOING TO HAVE A TOUGH TIME REPRODUCING THE PROBLEM, EVEN THOUGH IT IS PRETTY CONSISTENT, ITS REALLY NOT SAFE TO TRY TO REPRODUCE. AS I SAID PREVIOUSLY THE STATED EVENT WAS NOT THE FIRST ONE BUT CERTAINLY THE MOST SCARY, AND HAS HAPPENED AT LEAST 4 TO 5 TIMES IN THE YEARS I'VE OWNED THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407060June 16, 2011
SERVICE BRAKES, ELECTRIC
2010 TOYOTA FJ CRUISER BRAKE FAILED. BRAKE FAILED T ABOUT 30MPH APPROACHING TRAFFIC SIGNAL INTERSECTION. 2ND TIME THIS HAPPENED. VEHICLE HAS 2980 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406856June 14, 2011
STRUCTURE:BODY
LEFT SECTION OF THE HOOD OF A 2007 TOYOTA FJ CRUISER FLEW OFF WHILE DRIVING ON THE HIGHWAY, CAUSING CARS TO SWERVE. NO WRECKS. I TOOK THE CAR TO A BODY SHOP AND THEY SAID THOSE PANEL FLY OFF ALL THE TIME BECAUSE THEY ARE NOT AFFIXED IN PLACE. NO SCREWS, GLUE, OR NAILS. NOTHING. VERY DANGEROUS. COULD HAVE KILLED FAMILIES TRAVELING ALONG THE HIGHWAY FOR SUMMER VACATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386984March 9, 2011
ENGINE AND ENGINE COOLING
2007 FJ CRUISER WITH 60,000 BLEW A HEAD GASKET. THERE IS MAJOR ENGINE DAMAGE FROM OVER HEATING. TEMP GAUGE NEVER READ THAT THE CAR WAS OVER HEATING OR THAT THERE WERE ANY ENGINE PROBLEMS. ALSO AT A RED LIGHT THE CAR SWITCHED GEARS AND A MOMENT LATER SWITCHED BACK .IT LURCHED FORWARD WITH A BIG THUMP. I WAS AT A FULL STOP WITH MY FOOT ON THE BRAKE LUCKILY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386166March 2, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2007 TOYOTA FJ CRUSIER. THE CONTACT STATED THAT THE SEAT BELTS WOULD NOT RETRACT BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT BECAUSE THE VEHICLE WAS OUTSIDE OF WARRANTY AND THERE WERE NO RECALLS, REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE MANUFACTURER CONFIRMED WHAT THE DEALER STATED AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384564February 26, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AS I APPROACHED A RED LIGHT IN MY 2010 FJ CRUISER THE BRAKES SEEMED TO HAVE A MIND OF THEIR OWN IN THAT WHEN I DEPRESSED THE BRAKE THE VEHICLE WOULD LUNGE FORWARD AND STOP REPEATEDLY I NARROWLY AVOIDED REAR ENDING THE VEHICLE IN FRONT OF ME. I HAVE READ ABOUT THIS BEING A PROBLEM FOR OTHER FJ OWNERS ON AN INTERNET FORUM AND IT APPEARS TO BE A PROBLEM WITH THE ABS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384604February 26, 2011
EQUIPMENT, STRUCTURE
I WAS DRIVING DOWN THE ROAD WHEN THE FOOT REST ON THE DRIVER SIDE CAME LOOSE AND GOT STUCK UNDER THE BRAKE PEDAL. IT PREVENTED ME FROM BEING ABLE TO DEPRESS THE BRAKE AND I HAD TO USE THE EMERGENCY BRAKE TO SLOW DOWN ENOUGH TO REACH DOWN AND CLEAR THE BRAKE SO I COULD STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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