Toyota Corolla Matrix Complaints (2009)

74 consumer complaints on file.

#11646145March 4, 2025
ENGINE
Subject: Request to Consider Recall for 2009 Toyota Matrix Excessive Oil Consumption Dear Toyota Motor Corporation/NHTSA, I am writing to bring to your attention a persistent issue with my 2009 Toyota Matrix, which has been experiencing excessive oil consumption. Despite regular maintenance and oil changes, the vehicle continues to burn through oil at an alarming rate, posing potential environmental and safety hazards. After researching this issue, I found that numerous 2009 Toyota Matrix owners have reported similar problems, suggesting a possible design or manufacturing flaw. I believe it is essential for Toyota to acknowledge this issue and take corrective action to ensure the safety and well-being of drivers and the environment. I respectfully request that you consider adding excessive oil consumption to the list of recalls for the 2009 Toyota Matrix. I would appreciate it if you could look into this matter and take necessary steps to address this issue. Please find below the details of my vehicle: - Year: 2009 - Make: Toyota - Model: Matrix - Mileage: 92000 - Engine: 2.4L 2AZ-FE Thank you for your attention to this matter. I look forward to hearing from you soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533362July 19, 2023
FUEL/PROPULSION SYSTEM
Known well issues, faulty thank getting water to canister. Car Scanner ELM OBD2 Version: 1.99.2/1.99.2/iOS DTC report Connection profile: Toyota 2006-2009 OBD-II / EOBD + CAN busDate: [XXX] VIN: [XXX] ============================ OBD-IIOBD-II DTCs: 5 ---------------------------- P043E [0x043E] Evaporative emission (EVAP) leak detection reference orifice - low flow Status: Confirmed ---------------------------- P043F [0x043F] Evaporative emission (EVAP) leak detection system reference orifice - excessive flow detected Status: Confirmed ---------------------------- P2401 [0x2401] Evaporative emission (EVAP) leak detection pump, control - circuit low Status: Confirmed ---------------------------- P2402 [0x2402] Evaporative emission (EVAP) leak detection pump, control - circuit high Status: Confirmed ---------------------------- P2419 [0x2419] Evaporative emission (EVAP) switching valve - circuit low Status: Confirmed ============================ Engine control unit #1Engine control unit #1 DTCs: 5 ---------------------------- P043E [0x043E] Evaporative emission (EVAP) leak detection reference orifice - low flow Status: Confirmed ---------------------------- P043F [0x043F] Evaporative emission (EVAP) leak detection system reference orifice - excessive flow detected Status: Confirmed ---------------------------- P2401 [0x2401] Evaporative emission (EVAP) leak detection pump, control - circuit low Status: Confirmed ---------------------------- P2402 [0x2402] Evaporative emission (EVAP) leak detection pump, control - circuit high Status: Confirmed ---------------------------- P2419 [0x2419] Evaporative emission (EVAP) switching valve - circuit low Status: Confirmed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407984April 13, 2021
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
WHILE DRIVING HOME MY CAR STARTED BURNING. I PULLED OVER WITH SMOKE POURING OUT OF THE ENGINE AREA AND THE CAR JUST STOPPED. I OPENED THE HOOD AND THERE WERE FLAMES COMING UP FROM BEHIND THE ENGINE. THE FIRE GREW UNTIL IT ENGULFED THE FRONT OF THE CAR. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. THE 2009 MATRIX WAS TOTALLY DESTROYED. I NOTICED NO PRIOR WARNING SIGNS OR SYMPTOMS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11377340December 1, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
POWER STEERING WENT OUT WHILE I WAS DRIVING AND NEARLY KILLED MYSELF 149,000 MILES ON MY CAR AND THIS IS SUPER DANGEROUS. FROM WHAT I READ, PLENTY OF OTHER MATRIX DOING THE SAME. BRAKES, WINDOWS ALL WENT OUT AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374929November 16, 2020
ENGINE
MY VEHICLE IS GOING THROUGH SEVERAL QUARTS OF OIL WITHIN THE 3,000 MILE RANGE. EXCESSIVE OIL CONSUMPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292551January 2, 2020
ELECTRONIC STABILITY CONTROL (ESC)
ELECTRIC POWER STEERING (EPS) WAS BLINKING AND STAY ON YESTERDAY. TODAY IT DOES THE SAME. SO TWO DAYS IN A ROW THIS HAPPENED. THIS HAPPENED WHEN I WAS DRIVING ON THE FREEWAY BOTH DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265814October 3, 2019
AIR BAGS, UNKNOWN OR OTHER
I HAVE BEEN ON TOYOTA RECALL LIST FOR TWO YEARS AND EVERY TIME I GET ANOTHER CARD ABOUT RECALL , I CALL DEALERSHIP AND THEY PUT ME ON A WAIT LIST . AS PART IS NOT AVAILABLE OR SUPPLY AND DEMAND . UNACCEPTABLE AND NOW IT SEEMS THERE IS ALSO A LOUD SQUEALING NOISE AND THE GAS PEDAL WILL REV AND ACCELERATE AND JERK FORWARD ON ITS ON WHILE I JUST BARELY GOT FOOT OF BRAKE . AND THEN IT WILL ACCELERATE UNTIL I PUT FOOT ON GAS AND IT WILL JERK FORWARD TRYING TO ACCERLELERATE AND THEN I GET CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184635March 6, 2019
AIR BAGS
I RAN INTO A LIGHT POLE IN A PARKING LOT ON JANUARY 13, 2013 IN KANSAS CITY, MISSOURI. I WAS DRIVING APPROXIMATELY 15 MPH, MAKING A TURN INTO PHARMACY PICKUP LANE BEHIND THE CVS STORE. THE DRIVER AIRBAG DEPLOYED. I SUFFERED 8 FRACTURED RIBS AND NUMEROUS LACERATIONS. I SPENT 4 DAYS IN THE HOSPITAL, AND @ 3 WEEKS IN REHAB. I LOST APPROXIMATELY 4 WEEKS OF WORK. I STILL HAVE SCARS AND NECROTIC BUMPS ON MY CHEST WALL. VEHICLE WAS A TOTAL LOSS. AS FAR AS I KNOW IT'S IN THE LANDFILL. I AM BEGGING ONLY FOR NO MORE RECALL NOTICES TO BE SENT TO ME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11133096October 3, 2018
STEERING
SUDDEN LOSS OF POWER STEERING ASSIST. I PARKED MY TOYOTA MATRIX WHICH WAS RUNNING PERFECTLY. I STAY UP TO DATE ON TUNEUPS AND OIL CHANGES AND ANY OTHER MAINTENANCE ISSUES THAT ARISE. WHEN I CAME BACK TO MY PARKED CAR I NOTICED A RED EXCLAMATION LIGHT ON WHICH TURNS OUT TO BE THE WARNING LIGHT FOR ELECTRIC POWER STEERING. WHEN I TURNED ON MY CAR I QUICKLY REALIZED THAT I HAD NO POWER STEERING ASSIST. I TOOK THE CAR TO THE MECHANICS AND THEY COULD NOT FIGURE OUT THE ISSUE. THEY REPLACED THE FUSE THINKING IT WAS A BROKEN FUSE, BUT NOTHING. THEY CALLED TOYOTA AND EVEN TOYOTA HAD NO IDEA WHAT IT WAS. AS I DID MORE RESEARCH THIS SEEMS TO BE A COMMON ISSUE WITH TOYOTA MATRIX' BASED ON SOME RESEARCH I FOUND THAT SOME THE POWER STEERING MALFUNCTIONS HAPPEN WITHIN FOUR YEARS OF A HEALTHY CARS LIFE. THIS LEADS ME TO BELIEVE THAT THERE SHOULD BE A RECALL FOR THE POWER STEERING AS THIS IS A VERY DANGEROUS MALFUNCTION. I WAS FORTUNATE ENOUGH THAT IT HAPPENED WHILE MY CAR WAS PARKED BUT IF IT HAD OCCURRED WHILE DRIVING (WHICH IVE SEEN IT HAS) IT COULDVE BEEN EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130045September 18, 2018
ELECTRICAL SYSTEM, ENGINE
VEHICLE HAS STALLED SEVERAL TIMES. ALL INSTANCES THE VEHICLE STALLS WHILE DRIVING. PROBLEM IS RANDOM AND NON-REPEATABLE. I HAVE HAD THE VEHICLE STALL WHILE AT VARIOUS SPEEDS RANGING FROM 15 MPH TO 55+ MPH (ON HIGHWAYS OR EVEN LOCAL ROADS). MOST RECENT STALL WAS 09/17/2018. MAKING A RIGHT HAND TURN, VEHICLE STALLED. TURNED THE IGNITION OFF, WENT TO TURN BACK ON, STALLED AGAIN. TURNED OFF, WAITED FOR A MOMENT, STARTED THE MOTOR AND VEHICLE RAN WITHOUT ANY FURTHER ISSUES FOR THE REMAINDER OF THE DAY. IN DOING READING, I SEE THE ENGINE CONTROL MODAL HAS BEEN RECALLED FOR THE TOYOTA MATRIX UP TO AND INCLUDING 2008 MODELS. I BELIEVE THE RECALL SHOULD BE EXTENDED TO 2009 MODELS. I HAVE ALSO DONE SOME READING THAT THERE WAS OVERLAP BETWEEN PRODUCTION YEARS OF 2008/2009 WHERE PARTS WERE USED FROM THE 2008 MODELS IN THE 2009 MODELS WHICH FURTHERS MY EMPHASIS TO EXPAND THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105186July 2, 2018
ENGINE
I AM THE ORIGINAL OWNER AND THE CAR HAS BEEN USING OIL LIKE CRAZY. I REPLACE ALL 5 QTS OF OIL AT LEAST 1.5 TIMES BETWEEN OIL CHANGES. I HAVE BEEN TOLD THAT OTHER THAN AN ENGINE REBUILD I AM PRETTY MUCH OUT OF LUCK. THE CAR NOW HAS APPOX 185K MILES. THE USE OF OIL HAS BEEN AN ISSUE SINCE AROUND 75K. I HAVE DONE A LITTLE RESEARCH AND SAW A SERVICE BULLETIN, BUT BY THE TIME IT WAS ISSUED MY CAR WAS OUTSIDE OF THE MILEAGE RANGE IT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100431June 7, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHILE APPROACHING A STOP SIGN TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S PASSENGER ALSO SUSTAINED NECK AND BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIR OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,021.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11092854May 10, 2018
ENGINE
I'M VERY DISAPPOINTED WITH TOYOTA. MY VEHICLE RUNS OUT OF OIL. PERIOD BEFORE 3,000 MILES. NO "RED" OIL LIGHT. IT JUST RUNS OUT OF OIL. I TOOK IT FOR TOYOTA OIL CONSUMPTION TEST AND IT PASSED. SO I GO FOR A SECOND TEST. NO. THE 10 YEAR 150,000 EXTENDED WARRANTY IS EXPIRED. SO I AM NOW STUCK PUTTING OIL IN THIS VEHICLE WEEKLY UNTIL IT ULTIMATELY FAILS. IT RUNS ROUGH AND I EXPECT IT TO FAIL. SHAME ON NTSB AND TOYOTA FOR NOT RECALLING THIS MOTOR. I GET A 10 YEAR WARRANTY THAT STARTS WHEN THE VEHICLE IS FIRST USED - NOT WHEN I'M NOTIFIED. VERY SHADY AND UNETHICAL. I ALSO HAVE RESERVATIONS THAT THE TEST WAS PROPERLY IMPLEMENTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081465March 27, 2018
ELECTRICAL SYSTEM
SUSPECT FAULTY ECM (ENGINE CONTROL MODULE) AS EVIDENCED BY RECALL ON VEHICLES UP TO 2008. VEHICLE RANDOMLY LOSES POWER, BOTH IN MOTION AT VARIOUS SPEEDS AND AT REST. ALL LIGHTS AND INDICATIONS GO DARK. DASH LIGHTS MAY COME BACK ON MOMENTARILY INCLUDING ALL WARNING INDICATIONS IN DASH, AND ENGINE MAY RESUME RUNNING. ALSO STALLS RANDOMLY UPON STARTING, AS WELL AS RANDOMLY WHEN SWITCHING HEADLIGHTS FROM LOW BEAMS TO HIGH BEAMS. RANDOMLY WILL NOT START EITHER, WITH ONLY ONE VERY DIM DASH INDICATION. BATTERY IS 3 MONTHS OLD AND HAS BEEN LOAD TESTED: IN PERFECT CONDITION. TERMINALS ARE CLEAN WITH SOLID CONNECTIONS. HAS OCCURRED SEVERAL TIMES OVER THE PAST FEW WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080304March 19, 2018
ENGINE
I STARTED NOTICING A KNOCKING IN MY ENGINE. I REPORTED IT TO THE TOYOTA SERVICE DEPARTMENT ON 9-9-14. I WAS TOLD BY THE TOYOTA SERVICE DEPARTMENT( THE ONE THAT HAS DONE ALL OF MY SCHEDULED MAINTENANCE) " NO ABNORMAL SOUNDS HEARD AT THIS TIME." IN HIND SIGHT MAYBE THEY DIDN'T HEAR THE NOISE BECAUSE SHE WAS LOW ON OIL AND ONLY LISTEND FOR THE NOISE AFTER THE OIL CHANGE. I WAS NEVER TOLD THAT I SHOULD CHECK MY OIL FOR LEAKAGE IN BETWEEN MY SCHEDULED MAINTENANCE! I CHECKED MY OIL ONE DAY AT RANDOM AFTER I HEARD KNOCKING AGAIN AND SHE WAS VERY LOW ON OIL. I TOOK HER TO TOYOTA AND TOLD THEM SHE WAS CONSUMING OIL. THEY SUGGESTED A FUEL INDUCTION SERVICE FOR WHICH THEY DID ON 1-12-17, WHICH DIDN'T FIX THE PROBLEM. ON 9-12-17 AT HER NEXT APPOINTMENT I REPORTED AGAIN THE OIL USAGE.OUTCOME; " PERFORMED INSPECTION, FOUND SLIGHT OIL SEEPAGE AT ENGINE OIL PAN. PCV SYSTEM IS WORKING. ENGINE MUST BE BURNING OIL. PISTONS AND RINGS WOULD NEED TO BE REPLACED." BIG SURPRISE THERE. I WAS SO NAIVE BUT I DID TAKE HER TO DIFFERENT TOYOTA SERVICE PLACE FOR A SECOND OPINION. AND YES YOU GUESSED IT ANOTHER ENGINE OIL CLEANER SERVICE. AND SUGGESTED PISTON AND RINGS REPLACED. IT WAS A MECHANIC FRIEND THAT WE TOOK HER TO THAT KINDLY DID SOME SEARCHING AND FOUND THAT TOYOTA HAD ISSUED A TSB ON AUGUST 11, 2011[1](# FN:1) TO DEALERSHIPS WHICH SAYS: " SOME 2006-2011 MODEL YEAR VEHICLES EQUIPPED WITH THE 2AZ-FE ENGINE MAY EXHIBIT ENGINE OIL CONSUMPTION. THE PISTON ASSEMBLY HAS BEEN CHANGED TO MINIMIZE OIL CONSUMPTION." AND THAT PO3O# (CYLINDER # MISFIRE DETECTED) DTC MAY ALSO BE SET AS A RESULT OF OIL CONSUPTION" OBVIOUSLY THERE WAS THERE IS A DESIGN ERROR OF THE PISTONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079820March 16, 2018
ELECTRICAL SYSTEM
IN MOTION WITH LIGHTS ON, AND WHEN SWITCHING TO HIGH BEAM LIGHTS SHUT OFF AND VEHICLE WARNING ICONS ON DASH LIGHT UP; LIGHTS COME BACK ON MOMENTARILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078891March 13, 2018
ENGINE
ENGINE BURNS OIL AT A RATE OF 1 QUART EVERY 500 MILES. MILEAGE IS ONLY 105,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033142October 12, 2017
ELECTRONIC STABILITY CONTROL (ESC)
MY CHECK ENGINE LIGHT HAS COME ON AND OFF SPORADICALLY, SINCE THE VEHICLE IN QUESTION WAS BOUGHT OF THE SHOWROOM FLOOR FROM SUNNY SIDE TOYOTA SINCE MARCH 2009 ALL THE WAY UP TO THE PRESENT. NOW, I DIDN'T PURCHASE THIS VEHICLE, HOWEVER, MY BUDDY WHO DID HAS CLAIMED THIS LIGHT -- CHECK ENGINE, ALONG WITH ABS AND VSC WOULD COME ON TOGETHER. ALTHOUGH, HE HAS SAID, IT'S NEVER AFFECTED THE PERFORMANCE OF THE SAID VEHICLE -- I KNOW BETTER!! SINCE THE VEHICLE IS NOW UNDER MY OWNERSHIP AND UNFORTUNATELY, IT'S OUT OF WARRANTY. HOWEVER, THERE IS A TSB ON THIS EXACT SERVICE CODE P0607, WHICH INVOLVES CHANGING OUT THE PCM AND THE OTHER P CODE HAPPENS TO BE P0138, WHICH IS THE 02 SENSOR. SINCE THERE IS A TSB ON THIS SPECIFIC CODE - P0607, IT AFFECTS CERTAIN COROLLAS AND MATRIX FOR THE YEARS PRIOR TO MY VEHICLE -- SO WHAT A COINCIDENCE, WOULD YOU SAY? I WOULD SAY!! ALSO, ACCORDING TO REPAIRPAL.COM, THIS IS A COMMON OCCURRENCE WITH THESE VEHICLES AND I THINK THIS SHOULD ALSO THEN BE A STANDARD RECALL, CONSIDERING THE FACT THAT MY 2009 TOYOTA MATRIX ONLY HAS 49K MILES. IT IS ALSO MENTIONED, UNDER THAT SERVICE CODE THAT THE PCM COMPUTER SHOULD BE REPLACED AND THUS, IT WOULD CORRECT THESE PROBLEMS THAT I SHOULD NOT BE HAVING. FUTHERMORE, IT'S LISTED IN THE TSB, THAT THIS IS ALSO COVERED UNDER THE EMISSIONS WARRANTY OF 96 MONTHS AND/OR 80K MILES. IS IT POSSIBLE TO BE ASSISTED WITH THIS MATTER AND HAVING TOYOTA, OUT OF GOOD FAITH, CORRECTING THIS ISSUE FOR ME. I HAVE THIS TSB DOCUMENT INFERRING SUCH ALONG WITH ANOTHER DOCUMENT WHICH STATES HOW CLOSELY SIMILAR MY ENGINE IS TO THE ENGINE IN QUESTION. THE P CODES STATED ABOVE WERE SUPPLIED BY THE TOYOTA DEALERSHIP, WHEN I LAST BROUGHT MY VEHICLE IN FOR THE TAKATA AIR BAG RECALL. I WOULD SINCERELY, APPRECIATE ANY ASSISTANCE IN DEALING WITH THIS MATTER *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032154October 7, 2017
AIR BAGS
TAKATA RECALL. I HAVE RECEIVED MULTIPLE LETTERS FROM TOYOTA RE: AIR BAG RECALL OVER MONTHS AND MONTHS TIME. I HAVE CALLED TWO DEALERS IN THE INDIANAPOLIS AREA AND THE PARTS ARE STILL NOT AVAILABLE. AS THIS IS A SAFETY ISSUE, IT SEEMS THAT THERE SHOULD BE MORE URGENCY BY THE CAR MANUFACTURER IN GETTING THE PROBLEM FIXED. I HAVE BEEN ADVISED NOT TO HAVE A FRONT SEAT PASSENGER, BUT THIS ADVICE AFTER SUCH A LONG TIME OF KNOWING THERE IS A PROBLEM, IS UNSATISFACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019071August 23, 2017
STEERING
DIFFICULT TO STEER. I HAVE TO KEEP HANDS GRIPPED ON WHEEL, ESPECIALLY WHEN TURNING. I'M ALMOST LANDING IN THE ONCOMING LANE. IF I IT A BUMP IN THE ROAD, THE VEHICLE LEERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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