Toyota Corolla Matrix Complaints

398 consumer complaints on file.

#11032154October 7, 2017
AIR BAGS
TAKATA RECALL. I HAVE RECEIVED MULTIPLE LETTERS FROM TOYOTA RE: AIR BAG RECALL OVER MONTHS AND MONTHS TIME. I HAVE CALLED TWO DEALERS IN THE INDIANAPOLIS AREA AND THE PARTS ARE STILL NOT AVAILABLE. AS THIS IS A SAFETY ISSUE, IT SEEMS THAT THERE SHOULD BE MORE URGENCY BY THE CAR MANUFACTURER IN GETTING THE PROBLEM FIXED. I HAVE BEEN ADVISED NOT TO HAVE A FRONT SEAT PASSENGER, BUT THIS ADVICE AFTER SUCH A LONG TIME OF KNOWING THERE IS A PROBLEM, IS UNSATISFACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030610September 30, 2017
ELECTRICAL SYSTEM
MY DRIVER'S SIDE DOOR - THE ELECTRIC DOOR LOCK WORKS SOMETIMES, MOST TIMES IT DOESN'T. ALL THE OTHER ELECTRIC LOCKS IN THE CAR CONTINUE TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021841September 6, 2017
AIR BAGS
"TAKATA RECALL" MANUFACTURER RECALL NUMBER DSB NHTSA RECALL NUMBER 15VO43 RECALL STATUS RECALL INCOMPLETE SUMMARY THE ELECTRONIC CONTROL UNIT (ECU) FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) IN THESE VEHICLES COULD HAVE BEEN MANUFACTURED WITH INTEGRATED CIRCUITS THAT ARE SUSCEPTIBLE TO INTERNAL SHORT CIRCUITING WHEN EXPOSED TO CERTAIN ELECTRICAL NOISE FROM VARIOUS VEHICAL ELECTRICAL COMPONENTS. IF INTERNAL SHORT CIRCUITING OCCURS, THE FRONT AIRBAG(S) AND/OR SEAT BELT PRETENSIONERS COULD INADVERTENTLY DEPLOY. AN AIRBAG THAT DEPLOYS INADVERTENTLY CAN, UNDER SOME CIRCUMSTANCES, INCREASE THE RISK OF MINOR INJURY AND THE POSSIBILITY OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019071August 23, 2017
STEERING
DIFFICULT TO STEER. I HAVE TO KEEP HANDS GRIPPED ON WHEEL, ESPECIALLY WHEN TURNING. I'M ALMOST LANDING IN THE ONCOMING LANE. IF I IT A BUMP IN THE ROAD, THE VEHICLE LEERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016454August 21, 2017
AIR BAGS
I AM UNABLE TO DRIVE MY CAR BECAUSE OF I AM AFRAID OF THE AIR BAG EXPLODING. I HAVE CALLED VARIOUS DEALERSHIPS AND I KEEP GETTING THE RUN A AROUND. I NEED TO BE ABLE TO USE MY VEHICLE ASAP. MY GRANDS AND I HAVE NOT BEEN ANYWHERE THIS SUMMER BECAUSE WE ARE WAITING FOR THIS PART. I CAN GO TO ANY DEALERSHIP IN GEORGIA THATS WITHIN 100 MILES OF STONE MOUNTAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016485August 21, 2017
AIR BAGS
TAKATA RECALL NOTHING HAS HAPPENED YET, BUT THERE IS A RECALL GOING ON WITH MY AIRBAGS (SHRAPNEL FROM AIRBAGS), THAT HAS NOT BEEN ADDRESSED IN OVER 1 YEAR. I STILL OWN THIS CAR AND USE IT EVERYDAY, AND I AND MY PASSENGERS ARE PUT AT RISK EVERY TIME, SPECIFICALLY IF THE AIRBAGS WERE TO DEPLOY. TOYOTA HAS NOT DONE ANYTHING ABOUT IT EXCEPT TO SEND A LETTER THAT IT WILL BE REMEDIED SOON WHICH WAS SENT 1 YEAR AGO. ADDITIONALLY, I RECEIVED A AUTO AIRBAG SETTLEMENT NOTICE, BUT AM NOT ELIGIBLE BECAUSE I STILL OWN THE CAR! THIS IS RIDICULOUS. TOYOTA NEEDS TO PRIORITIZE BY OWNERS OF VEHICLES THAT CAN CURRENTLY STILL RECEIVE INJURY OR DEATH FIRST OVER THOSE THAT HAD PREVIOUSLY OWNED/LEASED THE CAR AND WERE THEREFORE ONLY POTENTIALLY AT RISK. TOYOTA IS PUTTING MY LIFE, AND MY PASSENGERS' LIVES AT RISK, EVERY DAY, AND THEY DO NOTHING ABOUT IT. NOTHING HAS HAPPENED YET, BUT WHY AM I BEING PUT AT RISK FOR SOMETHING THAT IS NOT MY FAULT, AND SHOULD BE REMEDIED BY THE SELLER AS I AM THE CONSUMER? WHY SHOULD THIS EVEN BE ABOUT SOMETHING THAT HAS HAPPENED, WHY ISN'T IT ABOUT PREVENTION AND NOT HAVING TO BE FEARFUL THAT EVERY TIME I DRIVE MY CAR, THAT IF I GET INTO AN ACCIDENT THAT I AND ANY OF MY PASSENGERS MAY DIE BECAUSE SHRAPNEL WILL DEPLOY FROM THE VERY SAME AIRBAGS THAT WERE MEANT TO KEEP US SAFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016250August 18, 2017
AIR BAGS, UNKNOWN OR OTHER
"TAKATA RECALL" I'M NOT MAKING A COMPLAINT BECAUSE THEY EXPLODED, YET...ALTHOUGH, I HAVE BEEN NOTIFIED THAT THEY COULD EXPLODE, SO ESSENTIALLY, THIS MAKES MY VEHICLE INOPERABLE SINCE NOTIFICATION AND MAKES ME INELIGIBLE TO WORK USING MY VEHICLE. FURTHERMORE, ACCORDING TO THE MANUFACTURERS NOTES: IT IS SUGGESTED THAT I FILE A COMPLAINT WITH THE NHTSA. PER : IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015751August 16, 2017
AIR BAGS
TAKATA RECALL. TOYOTA SENT ME ARECALL LETTER AT THE BEGINNING OF THE YEAR 2017 SAYING THEY HAD NO FIX AND I SHOULDN'T USE PASSENGER FRONT SEAT. WHEN I DIDN'T HEAR FROM THEM AGAIN FOR SEVERAL MONTHS I CALLED THEIR CUSTOMER SERVICE AND WAS TOLD THERE WAS NO FIX FOR MY CAR UNTIL DECEMBER 2017. ANY TOYOTA DEALER WOULD GIVE ME A FREE RENTAL CAR. WHEN I CALLED THE DEALER I WAS TOLD I WOULD HAVE TO LEAVE MY CAR AT THE DEALERSHIP AND IT WOULD BE PARKED OUTSIDE WITH NO SHELTER. I LIVE IN PHOENIX AZ AND I KNOW WHAT THE SUN DOES TO PAINT, TIRES, AND EVEN INTERIOR OF CARS. SO THAT IS AN UNACCEPTABLE OFFER. SINCE I REALLY NEED FULL USE OF MY CAR I CALLED CUSTOMER SERVICE AGAIN TODAY, AUGUST 16, 2017. THEY STILL DO NOT OFFER AN ACCEPTABLE SOLUTION. THE RECALL LETTER STATED THAT I COULD FILE A COMPLAINT WITH THE HTSA IF I FELT TOYOTA IS UNABLE TO REMEDY THE DEFECT WITHIN A RESONABLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012483August 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011583July 30, 2017
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
ESTAVA EN EL ESTAP ENLA CALLE CHERRI EN UKIAH CAL, PARADA ESPERANDO Y MIRANDO QUENO BINIERA CARRO PARA DAR BUELTA A MANO DERECHA ALA CAYE STATE STR , NOVENIA CARRO EN EL PRIMER CARRIL PARA DAR BUELTA A MANO DERECHA, SOLTE EL FRENO PARA PIZAR EL ASELERADOR ,ESCUANTO SOLTE EL FRENO EL CARRO SE ASELERO TRATE DE FRENAR PERO LOS FRENOS NO FUNCIONARON Y PEGE CON EL OTRO CARRO QUE ESTAVA EN EL OTRO CARRIL TUVE QUE DARLEBUELTA AL BOLANTE ASIA MI MANO DERECHA LOS FRENOS NO FUNCIONARON CAYI EN UN HOYO Y LAS YANTAS SE ATASCARON, NUNCA SALIERON LAS BOLSAS DE HAYRE MI HIJO Y YO NOS LASTIMAMOS DEL CUEYO, MI CARRO QUEDO INSERVIVLE , MI HIJO DE 16 AOS QUE HIYA CONMIGO EN EL ASIENTO DEL PASAJERO SELASTIMO EL CUEYO Y SUFRE DE DOLOR DE CAVEZA, MEQUEDE SIN CARRO, LA ASEGURANSA NOME ARRESUELTO NADA ASTA ESTE MOMENTO. GRACIAS
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11011473July 29, 2017
AIR BAGS
TAKATA RECALL IT HAS BEEN MONTHS OF BEING ABLE TO SAFELY USE THE CAR. THERE IS NO DATE OFFERED FOR A FIX. DEALERS IN 2 STATES HAVE THE SAME RESPONSE. HOW CAN THEY GET AWAY WITH THIS DELAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010909July 27, 2017
AIR BAGS
TAKATA RECALL - WE HAVE 2 OUT OF 3 OF OUR FAMILY CARS AFFECTED BY THIS RECALL TO WHICH THERE "IS NO REMEDY" AVAILABLE. VERY INCONVENIENT FOR NO ONE TO BE ABLE TO RIDE IN THE PASSENGER SEAT AND PROBABLY NOT EVEN SAFE FOR THE DRIVER OR BACKSEAT PASSENGERS EITHER. WHEN WILL THIS BE FIXABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010146July 23, 2017
AIR BAGS
TAKATA INFLATES: EVER SINCE MY RECALL FOR THE PASSENGER AIRBAG MY AIRBAG LIGHT CAME ON ABOUT SEVERAL MONTHS LATER. IT. HAS BEEN ON AND I DON'T HAVE THE MONEY TO SEE WHAT THE PROBLEM IS, I AM ON A FIXED INCOME AND DISABLED. CAN U PLEASE TELL ME WHAT MAY BE THE PROBLEM OR TELL ME WHAT TO DO.. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003129July 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA OF PASADENA, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WOULD NOT BE AVAILABLE FOR TWO WEEKS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000091June 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO TOYOTA OF BERKELEY (2400 SHATTUCK AVE, BERKELEY, CA 94704) AND DOWNTOWN TOYOTA OF OAKLAND (4145 BROADWAY, OAKLAND, CA 94611) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994338June 11, 2017
AIR BAGS
TAKATA RECALL (POSSIBLY) SRS AIRBAG WARNING LIGHT WAS BLINKING AND NOW IT STAYS ON AT ALL TIMES AFTER STARTUP. ALSO, PASSENGER SIDE AIRBAG STATES "OFF" AT ALL TIMES. IT APPEARS ALL AIRBAGS ARE DISABLED. VEHICLE WENT TO LOCAL TOYOTA DEALER 3/2/16 FOR AIR BAG RECALL/ISSUES. APPEARS PROBLEM NOT RESOLVED. ATTEMPTING TO CONTACT DEALER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994228June 9, 2017
AIR BAGS
TAKATA RECALL - IT'S BEEN OVER A YEAR WE'VE BEEN WAITING FOR TOYOTA TO PROVIDE PARTS FOR THIS RECALL - AT LEAST VENTURA TOYOTA REPORTS THEY ARE STILL NOT AVAILABLE. THIS IS A VERY DANGEROUS SITUATION. WE NEED TO GET THIS REPAIRED. NOTE - RECALL NUMBER 16V340
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980572May 19, 2017
AIR BAGS
2003 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO AIR BAG RECALL. *LD THE CONSUMER WAS FIRST ADVISED THAT THE RECALL REPAIR COULD NOT BE COMPLETED BECAUSE THERE WAS A WIRE THAT NEED TO REPAIRED BEFORE THE AIR BAG COULD BE REPLACED. A YEAR LATER THE CONSUMER WAS ADVISED THAT THE AIR BAG HAD ALREADY BEEN DEPLOYED. THE CONSUMER STATED THAT WAS NOT TRUE, THE AIRBAGS HAD NEVER DEPLOYED. UPDATED 05/19/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985854May 15, 2017
AIR BAGS
I HAVE VISITED FORDHAM TOYOTA AT 235 WEST 154TH STREET NEW YORK, NY ON 4/21/2017; AND 5/17/2017 AND I WAS TOLD THE PART WAS ON HOLD. ON 5/11/2017 I RECEIVED A CALL AND I WAS TOLD TO RETURN ON 5/15/2017 TO INSTALL THE REQUIRED PART. MY CAR WAS KEPT IN THE DEALER UNTIL 3PM. AND THEN WAS TOLD THAT THE PART WAS NOT AVAILABLE. I HAVE MISSED (2) DAYS OF WORK DUE TO THIS ISSUE AND IT HAS NOT BEEN RESOLVED. I FEEL TOYOTA IS NOT MAKING ANY EFFORT TO REMEDY THIS ISSUE, PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983392May 3, 2017
AIR BAGS
TAKATA RECALL LETTER THAT WE RECEIVED FROM TOYOTA DIRECTED US TO STOP USING THE PASSENGER SEAT IN THE CAR DUE TO SAFETY CONCERNS, AND ADVISED THAT WE WOULD RECEIVE FURTHER INSTRUCTIONS IN APRIL. IT IS NOW MAY AND WE HAVE NOT HEARD FROM TOYOTA AND THE LOCAL DEALERSHIP ADVISES US THAT NO REMEDY IS AVAILABLE FOR US. WE ARE NOT ABLE TO SAFELY USE THE VEHICLE AS A FAMILY, AND WE HAVE NO IDEA WHEN OR IF WE WILL BE ABLE TO USE THE VEHICLE SAFELY AGAIN. THE VEHICLE IS CURRENTLY BEING USED DAILY BY DRIVER ONLY, AND IT IS UNCLEAR WHETHER THE VEHICLE POSES A THREAT TO DRIVER'S SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Corolla Matrix