Toyota Corolla Matrix Complaints
398 consumer complaints on file.
- #11344115August 8, 2020FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
IN A STATIONARY POSITION, AS SOON AS I TURN MY CAR OVER MY ENGINE WILL BE AT A HIGHER RPM THAN WHAT IT SHOULD AND IT WONT RUN AS GOOD AS IT SHOULD. ITS HARDER ON SHIFTING INTO THE NEXT GEAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11343992August 7, 2020AIR BAGS
I APPRECIATE THAT TOYOTA YOUNGER FIXED THE AIRBAG RECALL. I WOULD HAVE APPRECIATE IF THEY WOULD HAVE WIPED DOWN THE DASH BOARD AFTER INSTALLING. I ALSO NOTICED THE PANEL OVER THE AIRBAG HAS A BUCKLE/CREASE AND IT DOES NOT LOOK SECURE AROUND THE EDGES. I HAVE ATTACHED IMAGES . IT NEVER LOOKED LIKE BEFORE A DROPPED OFF MY CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11340590July 21, 2020AIR BAGS
THE AIRBAG RECALL FIRST HAPPENED SEVERAL YEARS AGO. MY VEHICLE WAS REPAIRED AT THE TIME. NOW THERE IS A SECOND RECALL FOR THE SAME AIRBAG. WHY IS THIS HAPPENING?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11338106July 8, 2020AIR BAGS
I HAVE TRIED SO MANY TIMES REQUESTING TOYOTA RECALL TEAM FOR REMEDY. THEY CONNECT ME TO THE LOCAL DEALER ON TELEPHONE. THREE TIMES THE LOCAL DEALER GAVE ME APPOINTMENTS. BUT, WHEN I HAVE GONE AS PER THE APPOINTMENTS, THE DEALER TOLD ME THE PART WAS NOT AVAILABLE. IN GENERAL, THE COMPANY UNABLE TO DO THE RECALL REMEDY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337439July 4, 2020AIR BAGS
I AM STILL WAITING FOR MY PASSENGER SIDE AIRBAG TO BE REPLACED. IS TAKADA/TOYOTA EVER GOING TO BE REQUIRED TO REPLACE IT? MY CAR IS 2007 WITH ONLY 85,000 MILES ON IT AND I WANT TO KEEP IT. WHEN WILL THE AIRBAGS BE REPLACED?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11330029June 22, 2020AIR BAGS
MY 2008 TOYOTA MATRIX WAS UNDER RECALL SINCE I WAS NOTIFIED IN OCTOBER 2019. AT THAT TIME I WAS TOLD THAT MY CAR WAS NOT SAFE TO DRIVE AND I WAS PROVIDED WITH A RENTAL CAR. MY CAR WAS REPAIRED WITH THE TOYOTA AIR BAG REMEDY ON JUNE 11, 2020 BUT IT SEEMS THAT THE REMEDY HAS CAUSED THE COVER TO POP UP AND A CREASE IS FORMING ACROSS THE MIDDLE OF THE AIRBAG COVER. ALSO, THE PASSENGER AIRBAG INDICATOR LIGHT SAYS OFF WHEN A PASSENGER SEAT IS OCCUPIED. THE PASSENGER INDICATOR LIGHT WORKED PROPERLY WHEN I LAST DROVE MY CAR IN OCTOBER OF 2019. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11327828June 8, 2020AIR BAGS
THE VEHICLE WAS TAKEN TO TOYOTA ABOUT A YEAR AND A HALF TO TWO YEARS TO HAVE THE AIRBAG REPLACED. WE WERE TOLD THAT THE PART WAS NOT AVAILABLE. NOW WE ARE GETTING ANOTHER LETTER STATING THAT WE NEED TO HAVE THE PROBLEM REPAIRED. COULD I HAVE THE ASSURANCE THAT WHEN I GO OVER THERE I WILL NOT BE WASTING TIME AGAIN, BECAUSE OF PARTS BEING UNAVAILABLE? THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11327848June 8, 2020AIR BAGS
I CONTINUE TO RECEIVE NOTICES FOR AN AIRBAG RECALL ON A VEHICLE I HAVEN'T OWNED IN TWO YEARS. PLEASE STOP EMAILING ME RECALL NOTICES. I HAVE ATTACHED A RECEIPT I RECEIVED WHEN I HAD THE CAR SCRAPPED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11326186May 27, 2020AIR BAGS
AIRBAG RECALL 19V627 STILL HAS NO REMEDY. RECALL WAS ISSUED 8/28/2019 AND WILL BE 9 MONTHS ON THE 27TH OF MAY. THIS IS UNACCEPTABLE IN MY OPINION AND UNSAFE . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325277May 20, 2020AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11323606May 7, 2020AIR BAGS, ELECTRICAL SYSTEM
I WAS IN A CAR ACCIDENT LAST YEAR AND I WAS SITTING ON THE PASSENGER SEAT AND MY HUSBAND WAS ON THE DRIVERS SEAT ALONG WITH MY TWO CHILDREN IN THE BACK SEAT. WE WERE REAR ENDED BY HIGH SPEED VEHICLE DRIVING ERRATICALLY. ALL OF US SUFFERED WHIP LASH AND BACK INJURIES IN THE ACCIDENT. ALSO, THE AIRBAG NEVER GOT DEPLOYED AND THE AIR BAG SIGN IS ON THE DASH BOARD. THIS IS VERY DANGEROUS LIFE AND DEATH SITUATION AND I AM UPSET FOR BUYING A BRAND NEW CAR WHICH I HOPED THAT ALL SAFETY EQUIPMENT WILL BE WORKING. I WAS SHOCKED AND HURT AT THE SAME TIME. AFTER THAT FEW MONTHS LATER I RECEIVED AIRBAG RECALL NOTICE TO TAKE THE VEHICLE FOR REPAIR TO THE NEAREST TOYOTA DEALER SHIP. I WAS INFORMED BY THE DEALERSHIP THAT THEY COULDN'T DO ANYTHING AND THEY COULDN'T FIX THE AIR BAG SIGN COMING ON THE DASHBOARD AND THEY DIDN'T FIX THE DEFECTIVE AIRBAG. I AM REFERRING TO THIS SERIOUS ISSUE WITHOUT ANY OUTCOME. MY INJURED TO ME AND MY FAMILY IS NOT WORTH DRIVING DEFECTIVE VEHICLE. I NEED SOMEONE WHO CAN GET BACK TO ME AND PROVIDE SOLUTION. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 4
- Deaths:
- 0
- #11323418May 5, 2020AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROUTE 22 TOYOTA SERVICE (1465 N BROAD ST, HILLSIDE, NJ 07205), WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11323263May 4, 2020AIR BAGS
RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. THIS HAS BEEN GOING ON FOR ALMOST TWO YEARS. WHY THE DELAY? I WAS CALLED BY A TOYOTA DEALERSHIP TO BRING IN THE CAR. AFTER DROPPING OFF THE CAR THEY CALLED AND SAID THEY HAD MADE A MISTAKE AND THEY DID NOT HAVE THE AIRBAG UNIT TO REPLACE. THIS IS A SERIOUS PROBLEM THAT I FEEL IS BEING NEGLECTED .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11322878April 30, 2020AIR BAGS
TL* THE CONTACT OWNS A 2008 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TOYOTA OF GREER (13770 E WADE HAMPTON BLVD, GREER, SC 29651) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321175April 15, 2020AIR BAGS
RECALL 19V627 8/28/2019 STILL HAS NO REMEDY FOR THE DEFECTIVE AIR BAG. THIS MUST BE A SAFETY ISSUE SINCE NO REMEDY IS AVAILABLE YET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321134April 14, 2020AIR BAGS
THEIR IS AN AIRBAG RECALL THAT HAS BEEN OUTSTANDING FOR SOME TIME BUT HAS NOT YET BEEN REMEDIED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11320138April 3, 2020AIR BAGS
TL* THE CONTACT OWNS A 2008 TOYOTA COROLLA MATRIX. THE CONTACT WAS ALERTED THROUGH EMISSIONS THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). THE CONTACT WAS REFERRED TO NHTSA AND THE VIN TOOL CONFIRMED THE VIN WAS INCLUDED. HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319878March 31, 2020AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000(AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FREMONT TOYOTA LOCATED AT (5851 CUSHING PKWY, FREMONT, CA 94538) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319763March 30, 2020AIR BAGS
I HAVE ALREADY HAD MY MATRIX RECALLED FOR AIRBAGS AND "FIXED" - NOW ANOTHER RECALL. THE POSITION TAKEN BY TOYOTA IS IT WILL BE FIXED SOON. I KNOW IT'S BEEN OVER A YEAR SOON FOR THIS 2ND RECALL AND TOYOTA'S APPROACH IS NOT TO LET ANYONE RIDE IN THE PASSENGER SEAT! REALLY!! I SHOULD HAVE THE RIGHT TO USE MY OWN CAR!! I THINK I SHOULD BE ABLE TO GET MY MONEY BACK OR AT LEAST A PORTION OF IT BACK. TOYOTA HAS PUT GREED BEFORE THE CONSUMER. I WANT SOMETHING DOWN AND DONE NOW! I AM TIRED OF WAITING FOR SOMETHING TO BE DOWN ABOUT THIS. I WILL NOT BUY ANOTHER TOYOTA. I WAS UPSET BY THE FIRST RECALL AND HAVING TO TAKE TIME AWAY FROM MY HOME AND JOB TO HAVE IT FIXED AND NOW TO HAVE ANOTHER RECALL AND AM TOLD NOT TO LET ANYONE SIT IN THE PASSENGER SEAT!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319424March 27, 2020AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FRED BEANS TOYOTA OF FLEMINGTON LOCATED AT (174 US-202, FLEMINGTON, NJ 08822 (888) 379-1107) AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0