Saturn Outlook Complaints

1,352 consumer complaints on file.

#10494121January 22, 2013
EXTERIOR LIGHTING:HEADLIGHTS
2008 SATURN OUTLOOK. CONSUMER REQUEST INFORMATION ON VEHICLE HEADLIGHT ISSUES. *SMD THE CONSUMER STATED BOTH HEADLIGHTS, FAILED ON THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493278January 17, 2013
EXTERIOR LIGHTING
THIS IS THE THIRD TIME IN 2 YEARS I'VE HAD A HEADLIGHT FAILURE WITH MY 2008 SATURN OUTLOOK. FIRST INCIDENT OCCURRED IN 2010, AND MOST RECENTLY A FEW DAYS AGO IN JAN 2013. THERE SHOULD BE NO REASON FOR THESE HEADLIGHTS TO FAIL SO FREQUENTLY. THEY NEED TO BE IMPROVED SO IT DOES NOT KEEP HAPPENING. IT IS A COSTLY REPAIR AND COULD BE DANGEROUS IF BOTH FAIL WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493333January 17, 2013
EXTERIOR LIGHTING
MY DRIVER'S SIDE LOW BEAM HEADLIGHT WAS REPLACED ABOUT 2 MTHS AGO. THE LIGHT WENT OUT AGAIN. I TOOK IT INTO A REPAIR SHOP AND THEY SAID THE HARNESS WAS MELTED!! I LOOKED THIS UP ONLINE FOR A RECALL AND FOUND NOTHING. HOWEVER, I DID FIND THAT NUMEROUS PEOPLE HAVE EXPERIENCED THE SAME THING. ANY TIME SOMETHING ON A VEHICLE IS MELTING... I WOULD THINK THIS SHOULD BE A HUGE SAFETY ISSUE. CONSIDERING IT HAS HAPPENED OVER AND OVER TO MANY PEOPLE, I WOULD THINK THAT IT WOULD ALSO BE A RECALL. IT COST ME WELL OVER $100. I FEEL THAT I SHOULD BE REIMBURSED FOR THIS. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493191January 16, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
STARTED CAR AFTER WORK, RIGHT HEADLIGHT DID NOT COME ON. TOOK IT INTO THE SHOP, HAD IT REPLACED, $165. TWO WEEKS LATER LEFT HEAD LIGHT WENT OUT. A WEEK AFTER, RIGHT HEADLIGHT WENT OUT AGAIN. TOOK CAR INTO SHOP AND PAID DOUBLE FOR BOTH TO BE REPLACED. ONE MONTH LATER LEFT HEADLIGHT WENT OUT AGAIN. WAS TOLD BY MECHANIC THAT HARNESS FOR HEADLIGHT HAD MELTED AND NEEDS REPLACING AS WELL. HAVE INVESTED ALMOST $700 IN HEADLIGHT REPAIR IN 12 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492322January 12, 2013
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
RECENTLY MY HEADLIGHTS HAVE BEEN BURNING OUT REGULARLY. I HAVE ONE GO OUT EACH MONTH WHILE DRIVING ON THE HIGHWAY. THIS CREATES A PERSISTENT SAFETY PROBLEM AND IS EXPENSIVE TO REPAIR. THE 2010 OUTLOOK REQUIRES THE REMOVAL OF THE FRONT WHEELS AND WHEEL WELLS TO REPLACE THE BULB. I UNDERSTAND FROM SOME RESEARCH THAT THERE IS A GENERAL PROBLEM WITH THE WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492179January 10, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE BEGAN TO JERK ABNORMALLY. IN ADDITION, THE ENGINE RPMS INCREASED HOWEVER, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN TO ROLL BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492141January 10, 2013
POWER TRAIN
DRIVING ON HIGHWAY, TRANSMISSION WOULD NOT SHIFT PROPERLY. FORTUNATELY TRAFFIC WAS LIGHT, AND I WAS ABLE TO EXIT THE HIGHWAY WITHOUT AN ACCIDENT. DEALER ADVISED FLUID PRESSURE SWITCH/TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. ONE YEAR PREVIOUS, TRANSMISSION WAVE PLATES NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491999January 9, 2013
POWER TRAIN
VEHICLE'S TRANSMISSION STARTED SLIPPING A DAY BEFORE THE INCIDENT. MY WIFE WAS DRIVING MY 4 YEAR OLD SON HOME FROM DAYCARE WHEN THE TRANSMISSION STOPPED WORKING. THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARDS. ABOUT 28000 MILES LATER THE TRANSMISSION HAS STARTED SLIPPING AGAIN. WE NO LONGER FEEL SAFE DRIVING THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491868January 8, 2013
POWER TRAIN
MY TRANSMISSION WENT ON MY WELL MAINTAINED 07 SATURN OUTLOOK ONE WEEK AFTER RECOMMENDED TRANSMISSION FLUID CHANGE. . INITIALLY GM TOLD ME THEY NEEDED TO REPLACE THE TRANSMISSION. AT THIS TIME IT WAS UNDER WARRANTY . THEY DECIDED INSTEAD TO REPAIR IT. THIS DECEMBER THE TRANSMISSION WENT AGAIN, THIS TIME IT WAS THREE MONTHS OUT OF WARRANTY SO GM WILL DO NOTHING . I FEEL IT IS RELATED TO THE INITIAL REPAIR . A TECHNICAL SERVICE BULLETIN WAS ISSUED RECOGNIZING A FAULTY TRANSMISSION PLATE WHICH WHEN IT BREAKS CAN DAMAGE OTHER PARTS . THIS IS WHAT HAPPENED TO MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491732January 7, 2013
POWER TRAIN
TRANSMISSION FAILED ON A STEEP HILL GOIN UP. ALMOST WAS REAR-ENDED. HAD TRANSMISSION REPLACED. 1/4/2013, NEW TRANSMISSION FAILED @ 135000 MILES. ONLY LASTED 44000 MILES AND 1YEAR AND HALF. FAILED GOING 70 MPH ON INTERSTATE, HAD TO PULL OVER PASS SPEEDING TRAFFIC, ALMOST GOT NAILED BY SEMI-TRUCK. GM NOT DOING ANYTHING BUT SORRY YOU ARE OUT OF LUCK! NICE SERVICE. GLAD WE BAILED THEM OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491599January 6, 2013
POWER TRAIN
TRANSMISSION PROBLEMS AND SLIPPED GOING INTO 3RD GEAR AND REVVED, WOULD NOT SHIFT UP TO 4TH GEAR AND WE WERE IN THE MIDDLE OF A BUSY HIGHWAY. HAD TO PULL INTO A PARKING LOT AND CHECK THINGS OUT. PARKED AND CHECKED IT OUT. ONCE WE WERE DONE TRIED TO BACK OUT AND NO REVERSE ALSO. TOOK IT TO GET THE ERROR CODES READ AND FOUND P0776 (3-5-R WAVE PLATE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490332December 28, 2012
POWER TRAIN
IN MAY 2012 THE TORQUE CONVERTER FAILED, IT WAS REPLACED - $1700 ON DECEMBER 10TH THE TRANSMISSION FAILED, IT WAS REPLACED (ALONG WITH THE TORQUE CONVERTER-STILL UNDER WARRANTY) - $4235. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490356December 28, 2012
STEERING
I HAVE A SATURN OUTLOOK, 2009 MODEL YEAR WITH 15,600 MILES ON IT. AFTER I PARKED THE VEHICLE, I NOTICED A FLUID HAD LEAKED OUT ONTO MY DRIVEWAY. I COULD NOT TELL WHERE THE FLUID WAS FROM, ALTHOUGH I KNEW IT WAS NOT OIL. I SUSPECTED POWER STEERING FLUID OR BRAKE FLUID. I TOOK THE VEHICLE TO A CHEVY DEALER FOR INSPECTION / REPAIR. THE DEALER FOUND THAT THE HOSE WAS LEAKING AT THE CONNECTION TO THE POWER STEERING UNIT. THE DEALER CALLED GENERAL MOTORS AND THEY ( GENERAL MOTORS) AGREED TO PAY FOR THE REPAIR MINUS A $100 DEDUCTIBLE WHICH I HAD TO PAY. I REALLY APPRECIATE THIS GESTURE BY GENERAL MOTORS, HOWEVER, THIS TELLS ME THAT G.M. KNOWS THERE IS A PROBLEM WITH THIS POWER STEERING HOSE ON MANY VEHICLES, AND THEY ARE JUST TRYING TO AVOID A RECALL DUE TO THIS PROBLEM. MAYBE I AM WRONG IN MY ASSUMPTION, BUT I THINK IT IS WORTH LOOKING INTO FOR A POSSIBLE DEFECT IN MATERIAL OR DESIGN ON THIS HOSE OR CONNECTION. THE LEAK HAS GOTTEN WORSE DAILY. IT WAS LEAKING MORE THAN JUST A LITTLE SPOT OVERNIGHT. IT WAS LEAKING ENOUGH TO POSSIBLY EMPTY THE POWER STEERING RESERVOIR (SPELLING?) DURING A LONGER TRIP THAN JUST LOCAL ERRANDS. I COULD NOT FIND THE POWER STEERING UNIT TO CHECK THE FLUID LEVEL ON THIS VEHICLE, SO I DO NOT KNOW FOR SURE IF IT WAS NEARLY TOTALLY EMPTY OR NOT WHEN I TOOK IT TO THE CHEVY DEALER FOR THE NEEDED REPAIR. IF IT WERE TO EMPTY OUT WHILE DRIVING, THE VEHICLE COULD HAVE LOST THE CAPABILITY OF POWER STEERING UNEXPECTED TO THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490182December 27, 2012
ENGINE, POWER TRAIN
WAVE PLATE BROKE INSIDE THE TRANSMISSION. LOOSE METAL FROM WAVE PLATE DAMAGED MANY PARTS THROUGHOUT THE TRANSMISSION. ORIGINAL ESTIMATE WAS $3500 DUE TO BEING 3 MONTHS OUTSIDE WARRANTY. GM AGREED TO COVER REMAINING BILL IF I PAID $1100 DUE TO THE RELATIVELY LOW MILEAGE (78K). ONE SMALL WAVE PLATE CAUSED THOUSANDS OF DOLLARS OF DAMAGE AND GM KNOWS THIS IS A PROBLEM WITH THE '07, '08, '09 SATURN OUTLOOK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489144December 18, 2012
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
VEHICLE'S TRANSMISSION SUDDENLY LOST TRACTION. DRIVING MY CHILD TO SCHOOL AND SUDDENLY THE VEHICLE'S TRANSMISSION SLIPPED AND WOULD NOT RUN. WAS CAUGHT IN THE MIDDLE OF AN INTERSECTION WITH 5 YEAR OLD AND BABY ON BOARD. THANKFULLY ONCOMING TRAFFIC SAW US AND SLOWED DOWN TO GO AROUND US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488941December 16, 2012
POWER TRAIN
MY WIFE AND I OWN A 2008 SATURN OUTLOOK XR WITH JUST A HAIR UNDER 80K MILES ON IT AND WITHIN THE LAST WEEK OR SO WE HAVE STARTED HAVING SOME WEIRD TRANSMISSION ISSUES RELATED TO SHIFTING BETWEEN GEARS. FROM 1ST TO 2ND GEAR THE TRANSMISSION SEEMS TO ?SLIP? MOMENTARILY CAUSING THE ENGINE TO REV MID SHIFT. IT ALSO SEEMS TO ?CLUNK? VERY HARD BETWEEN 5TH AND 6TH (OVERDRIVE). OCCASIONALLY, BETWEEN OTHER GEARS IT SEEMS TO SHIFT ROUGHLY, TOO. I HAVE DOUBLE CHECKED THE TRANSMISSION FLUID LEVELS WHICH ARE WITHIN TOLERANCES, BUT SEEM TO SMELL HOT TO ME. ONE OTHER THING I HAVE NOTICED, IS THAT WHEN BRAKING OR PUTTING THE CAR IN PARK, THE TRANSMISSION DOESN'T SEEM TO FULLY DISENGAGE PROPERLY AS NOTICED BY THE ENGINE SEEMINGLY ?LURCHING?. WE ARE THE SECOND OWNERS OF THIS VEHICLE HAVING ONLY HAD IT ROUGHLY TWO YEARS. WE HAVE ALREADY HAD TO REPLACE THE WATER PUMP UNDER WARRANTY, AND HAVE HAD IT REPAIRED UNDER RECALL FOR VARIOUS ISSUES AT LEAST TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488721December 13, 2012
STEERING
STEERING SUDDENLY WITHOUT WARNING BECAME VERY STIFF. UNABLE TO COMPLETE TURN. HAD TO SLAM ON BRAKES TO AVOID AN ACCIDENT. FORCED TO URGENTLY REPLACE POWER STEERING UNIT AT GREAT EXPENSE. THIS IS A SAFETY ISSUE AND SHOULD BE INVESTIGATED WITH POTENTIAL FOR RECALL OR REIMBURSEMENT FOR REPLACEMENT EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488754December 13, 2012
ELECTRICAL SYSTEM, AIR BAGS
2008 SATURN OUTLOOK, WATER LEAK THROUGH SEAL ON DASH. SHORTED OUT FUSE PANEL ALLOWING THE CAR TO RUN WITH KEY TURNED OFF AND LOSING FUNCTION OF PASSENGER AIR BAG CONTROL. MULTIPLE COMPLAINTS OF THIS DEFECT IN THE MANUFACTURING OF VEHICLE. CONSUMER COST $1300.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488606December 12, 2012
POWER TRAIN
DRIVING THE VEHICLE AT 35 MPH AND HAD LOSS OF POWER AND WOULD NOT ACCELERATE AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT IN TO HAVE IT LOOKED AT AND THE TRANSMISSION HAD TO BE REBUILT WITH ONLY 47,918 MILES ON IT AT A COST OF 4000.00 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487924December 10, 2012
POWER TRAIN
THE VEHICLE WAS IN AN ACCIDENT BEFORE, BUT ONLY BODY DAMAGE, I BOUGHT IT AT 33254 MILES, IT IS DRIVING FINE, BUT HAVING HESITATION ISSUES, LOOKS LIKE THE TRANSMISSION IS HAVING A PROBLEM, I HAVE READ OTHERS WITH THE SAME PROBLEM. APPARENTLY THIS IS A HUGE ISSUE WITH MANY SATURN 2008 OWNERS THIS CAR HAS A SALVAGE TITLE BUT ONLY BECAUSE OF THE BODY DAMAGE ACCIDENT, NOT ENGINE, ALL OTHERWISE IS RUNNING PERFECTLY FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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