Saturn LS Complaints

1,458 consumer complaints on file.

#756456January 5, 2002
TIRES
I HAVE CONTACTED SATURN ABOUT THE TIRE PROBLEMS ASSOCIATED WITH THE LS SERIES, WHICH I CURRENTLY OWN THE CAR OF THE FIRST LAUNCH YEAR, 2000. I AM NOW ON MY THIRD SET OF TIRES. THEY TELL ME THAT IT IS THE TIRES, BUT I AM ALSO ON THE THIRD BRAND OF TIRE. I KNOW THAT I AM NOT ALONE IN THIS PROBLEM. WHILE AT THE GARAGE WITH THIS LAST SET OF TIRES, ANOTHER CONSUMER HAD TO REPLACE THEIR TIRES AT 5000 MILES. I HAVE ASKED SATURN TO LOOK INTO A POSSIBLE DESIGN FLAW WITH REGARDS TO THE WAY THE CAR'S CHASSIS IS STYLED. THEY REFUSE TO LISTEN TO WHAT I HAVE TO SAY. I WOULD ALSO LIKE TO SEND TO YOU COPIES OF LETTERS I HAVE DIRECTED TO THE SATURN CORPORATION. THANK YOU, BETTE GREY. *AK (TIRESIZE: R185)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000851December 18, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON MORE THEN ONE OCCASSION WHILE MAKING A TURN AT 10-15 MPH AND APPLYING BRAKES PEDAL WENT TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY CAUSE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755246December 3, 2001
TIRES
TOOK CAR IN TO DIAGNOSE WOBBLE IN FRONT END. DEALER REPORTS THAT ONE TIRE SUFFERED FROM "A BLOWN STEEL BELT AND TREAD SEPARATION. OTHER THREE TIRES ARE ON WEAR INDICATORS." THESE TIRES ARE OE, AND AND STILL AT LEAST 10000 MILES BELOW THEIR EXPECTED LIFE.*AK (TIRESIZE: P205/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899597November 28, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE
ON TWO OCCASIONS, VEHICLE LOST BOTH INTERIOR AND EXTERIOR LIGHTING WHILE DRIVING AT NIGHT. VEHICLE AT THE DEALER SHOP AT THIS PRESENT TIME. *AK CONSUMER STATES THAT THE COMPUTER HAS BEEN REPLACED THREE TIMES DUE TO THE MANY FAILURES INCLUDING INOPERATIVE LOCKS, TRANSMISSION, IGNITION, AND LIGHTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899603November 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
UNABLE TO SHIFT INTO GEAR. VEHICLE AT DEALER SHOP FOR REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754834November 24, 2001
VEHICLE SPEED CONTROL
AFTER PULLING INTO MY PARKING SPOT I DEPRESSED THE BRAKE AND ATTEMPTED TO PUT THE CAR INTO PARK. THE CAR LURCHED FORWARD JUMPING THE PARKING ABUTMENT AND CRASHING INTO MY BUILDING AND FENCE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#754647November 17, 2001
ENGINE AND ENGINE COOLING:ENGINE
DRIVING DOWN THE HIGHWAY BETWEEN 60 AND 65 MILES PER HOUR THE ENGINE JUST QUIT RUNNING. THERE WHERE NO WARNING LIGHTS, NO UNUSUAL SOUNDS, ETC. UPON STOPING THE CAR I TRIED TO RESTART IT TO NO AVAIL. CAR TOWED INTO SATURN DEALER. IT SEEMS THE CAMS FROZE WHICH BROKE THE TIMING CHAIN WHICH CAUSED THE VALVES TO HIT THE PISTORNS... THUS NEW MOTOR IS NEEDED. DEALER CHECKED OIL IT WAS CLEAN AND FOUND NO PROBLEMS. CAR HAS BEEN SERVICED ON A REGULAR BASIS. COST TO REPAIR $5,000.00. CAR IS LESS THAN ONE YEAR OLD. I HAVE BEEN ON THE PHONE WITH THE DEALER WHO HAS BEEN TALKING TO SATURN. SATURN STATES THE CAR IS OUT OF WARRANTY AND THEY ARE NOT RESPONSIBLE FOR ANYTHING. THEY DID SAY THEY WOULD OFFER TO CONRIBUTE 50% OR 2,500 TOWARD REPLACING THE ENGINE. I STATED THAT THEY NEED TO DO BETTER THAN THAT. I FOLLOWED BASIC MAINTENANCE AND DROVE THE CAR IN A PRUDENT FASHION - HIGHWAY MILES TO AND FROM THE OFFICE FROM HOME. CAR IS AT THE DEALER AT THIS POINT. I AM UNDECIDED ON WHAT I WILL DO NEXT. THANK YOU, [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753326October 17, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS CHATTER AND HOP ACROSS WINDSHIELD, LEAVING UNWIPED AREAS. BLADES WERE REPLACED YET PROBLEM PERSISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753328October 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHILE ACCELERATING TRANSMISSION IS HARSH OR FAILS TO SHIFT IMMEDIATELY, RESULTING IN CAR SURGING FORWARD. DEALER HAS REPLACED SEALS AND PROBLEM DIMINISHED SOME. PROBLEM THEN CAME BACK TO PRE-REPAIR STATE- TAKEN TO DEALERSHIP. PROBLEM CANNOT BE IDENTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753329October 17, 2001
ELECTRICAL SYSTEM:HORN
WHEN ATTEMPTING TO BLOW HORN, HORN SENSOR IS DIFFICULT TO LOCATE AND VERY HARD TO PRESS. EXTREME FORCE IS NEEDED TO GET HORN TO SOUND. APPARENTLY THIS IS NORMAL FOR THIS TYPE OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751674September 5, 2001
SUSPENSION:FRONT
MISALLIGNMENT CAUSED TIRES TO CUP AND FRONTEND TO SHIMMY. BOTH GOT INCREASINGLY WORSE. WAS REPORTED TO SATURN. WAS TOLD BY A SALESMAN THERE THAT HE HAD THE SAME PROBLEM WITH HIS CAR(SAME YEAR AND MODEL). WAS TOLD BY HIM THAT SATURN WAS LOOKING INTO THE PROBLEM. FOUND OUT LATER FROM SERVICE CENTER THAT IT WAS NOT ALLIGNED RIGHT IN FACTORY. DO NOT KNOW WHO IS IS TELLING THE TRUTH. FELT CAR OWNERS SHOULD HAVE BEEN WARNED OF THE PROBLEM...HONESTLY AND UP FRONT. CONTACTED SATURN ONLINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751466August 31, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, INTERIOR LIGHTING
WHILE DRIVING AT VARIOUS SPEEDS, WITH THE HEADLIGHTS ON, THE HEADLIGHTS AND DASH LIGHTS DIM FOR NO KNOWN REASON, EITHER WITH OR WITHOUT DEPRESSING THE BRAKE PEDAL GETTING THE SAME RESULT. WAS TOLD BY SATURN DEALER THAT THIS WAS COMMON AND NOTHING COULD BE DONE TO FIX THE PROBLEM. I WOULD THINK THAT VOLTAGE REGULATION WOULD BE A SIMPLE THING TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750815August 20, 2001
CHILD SEAT
THE OWNERS HANDBOOK PROVIDES INSTRUCTION FOR PLACING A REAR FACING INFANT SEAT IN THE CENTER POSITION OF THE REAR SEAT. IN THIS POSITION THE INFANT CAN BE STRUCK BY THE ARM REST DURING A CRASH. THE ARM REST IS UNRESTRAINED AND MAY FOLD DOWN INTO THE INFANT SEAT DURING A CRASH. THE MANUFACTURER SHOULD PLACE A WARNING IN THE OWNERS HANDBOOK ABOUT THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893637August 7, 2001
ELECTRICAL SYSTEM:HORN
HORN SENSOR IS EXTREMELY DIFFICULT TO LOCATE AND VERY HARD TO DEPRESS IN A EMERGENCY SITUATION. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562285August 1, 2001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
POSSIBLE CHECK VALVE STICKING ON THE BRAKE BOOSTER VACUUM LINE CAUSING LOSS OF POWER ASSIST WHILE APPLYING THE BRAKE WITH THE CRUISE CONTROL ENGAGED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892974July 17, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LIGHT CAME ON, AND DEALER DID PRESSURE TEST, BUT COULD NOT FIND ANY DEFECT. ABOUT 3 MONTHS LATER, CONSUMER WAS TOLD BY DEALER THAT ENGINE SEALED UP, AND COULD NOT DETERMINE CAUSE. THERE WAS NO INDICTATION LIGHT THAT CAME ON TO INDICATE A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891157June 25, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS AT ANY SPEED, TAKEN TO DEALER 4 TIMES, CANNOT DUPLICATE PROBLEM. VEHICLE HAS STALLED NUMEROUS TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890960June 21, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER BEING DRIVENVEHICLE STOPPED, AND FLAMES WERE COMING FROM ENGINE. VEHICLE WAS TOTALED. DEALER'S TECHNICIAN DID NOT KNOW WHAT CAUSED THE FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#562085June 16, 2001
EXTERIOR LIGHTING:BRAKE LIGHTS
WHEN THE VEHICLES HEAD LIGHTS ARE ON, AND THE BRAKE IS APPLIED, THERE IS A SHORT THAT CAUSES THE BRAKE LIGHT TO GO OUT, WHEN THE BRAKE IS NOT APPLIED, THE LIGHT IS ON, BUT MUCH DIMMER THAN THE LIGHT STANDARD ON THE PASSENGER OF THE VEHICLE, A NEW LIGHT ASSEMBLY WAS INSTALLED, BUT THE PROBLEM STILL REMAINS, CONSUMER WENT BACK TO DEALER AND WAS INFORMED THAT A BULB WAS LOOSE AND RESECURED, HOWEVER PRIOR TO LEAVING THE DEALERSHIP CONSUMER FOUND THE BRAKE LIGHT TO BE INOPERATIVE, ANOTHER LIGHT ASSEMBLY HAS BEEN ORDERED, WHICH WILL REQUIRE A FIFTH TIME TO THE DEALER.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561452June 4, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER, POWER TRAIN, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, ELECTRICAL SYSTEM:IGNITION, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, STEERING:HYDRAULIC POWER ASSIST:PUMP, STRUCTURE:BODY:DOOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE WINDSHIELD WIPER ARM AND BLADES WERE DEFECTIVE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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