Saturn Ion Complaints

4,344 consumer complaints on file.

#10578706April 10, 2014
AIR BAGS, ELECTRICAL SYSTEM
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH MALFUNCTION. *SMD IN MAY 2012, THE ORIGINAL IGNITION SWITCH HAD TO BE REPLACED, BECAUSE SHE WAS UNABLE TO TURN THE ENGINE OFF. THE KEY WOULD NOT TURN OR COME OUT OF THE IGNITION SWITCH. ON JUNE 5, 2013, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BECAUSE THE VEHICLE WOULD INTERMITTENTLY STOP RUNNING AT RANDOM TIMES. THE INVOICE STATED, THEY CHECKED CODES, MONITORED FUEL PRESSURE, TESTED THE BATTERY, WIGGLED AND TAPPED TESTED THE APP PCM, IGNITION WIRES AND RELAYS, ETC. AND NO TROUBLE WAS FOUND. THE VEHICLE SHUT DOWN 3 TIMES, ON HER WAY HOME. THE CONSUMER RETURNED TO THE DEALER THE NEXT DAY, AND ASKED IF THE VEHICLE SHUTTING DOWN HAD SOMETHING TO DO WITH THE ORIGINAL IGNITION SWITCH BEING REPLACED, BECAUSE IT WAS NOT SHUTTING DOWN PRIOR TO THE REPLACEMENT. THE CONSUMER BELIEVED THE REPLACEMENT IGNITION WAS FAULTY. THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578886April 10, 2014
ELECTRICAL SYSTEM, AIR BAGS
BEGINNING IN 2009 THROUGH TODAY 4/10/2014 MY DAUGHTER'S SATURN ION HAS HAD IGNITION PROBLEMS AND INTERMITTENT AIR BAG LIGHT PROBLEMS. ALL OF THE PROBLEMS NOTED IN THE RECALL FROM GM APPLY TO HER CAR. SHE HAS CONTACT GM VIA EMAIL THROUGHOUT 2010 INCLUDING CUSTOMER SERVICE, A MR. HENDERSON AND A MR. REUSS. WE HAVE COPIES OF THESE EMAILS. NO ONE WOULD HELP HER EVEN THOUGH SHE MENTIONED THAT SHE FEARED FOR HER LIFE. THESE INCIDENTS WERE LIFE THREATENING. SHE HAS BEEN TO 2 GM DEALERSHIPS OVER THE YEARS TO GET THESE ITEMS FIXED AND RECEIVED NO HELP FROM THE DEALERSHIP EITHER. THEY SAID THEY CAN'T FIND A PROBLEM. SHE NEEDS HELP FROM SOMEONE AND I HOPE THAT IS YOU. THANK YOU. RESPECTFULLY,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578882April 10, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WOULD SPORADICALLY ILLUMINATE AND THE VEHICLE WOULD INTERMITTENTLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES WHERE THE SENSOR WAS RESET BUT DID NOT PREVENT THE STALLING FAILURE. ON ONCE OCCASION WHILE THE DRIVER WAS TRAVELING APPROXIMATELY 30 MPH AROUND A CURB, THE VEHICLE LOST POWER AND ACCELERATED WHILE STALLING. THE DRIVER WAS NOT ABLE TO INTERVENE AND CRASHED INTO A TREE, SPLITTING THE TREE UPON IMPACT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED INTERNAL BRUISING FROM THE IMPACT. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) BUT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10578708April 10, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578915April 10, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THERE WAS A SIGNIFICANT POWER LOSS. THE CONTACT SUSTAINED A BRUISED PANCREAS AND SEVERE BACK PAIN. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 85,173.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10579015April 10, 2014
AIR BAGS, ELECTRICAL SYSTEM
WAS DRIVING ON WET ROAD APPROACHING AN INTERSECTION. BEFORE ENTERING THE INTERSECTION THE LIGHT TURNED GREEN AND TRAFFIC STARTED MOVING. I SLOWED DOWN TO LET THE TUCK IN FRONT OF ME PICK UP SPEED. AS I APPROACHED A BLACK PICKUP BACKED INTO TRAFFIC CAUSING MULTIPLE CARS TO STOP IN FRONT OF ME. I PUSHED ON MY BREAKS BUT COULD NOT STOP CAUSING ME TO STRIKE THE TRUCK IN FRONT O ME WITH THE FRONT OF MY CAR. UPON IMPACT MY AIR BAG DID NOT DEPLOY AND MY HEAD STRUCK THE STEERING WHEEL. I RECENTLY RECEIVED THE IGNITION RECALL NOTICE, BUT THE LETTER SAID PARTS WERE NOT AVAILABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10578442April 9, 2014
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING IN REVERSE APPROXIMATELY 2 MPH THERE WAS A SUDDEN INCREASE IN ACCELERATION AND THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. THE IGNITION KEY INDEPENDENTLY RELEASED FROM THE SWITCH PRIOR TO THE CRASH. IN ADDITION, THE FRONT DRIVER'S SIDE SEAT BELT UNEXPECTEDLY DETACHED WHICH CAUSED THE DRIVER TO STRIKE THE DASHBOARD. THE CONTACT SUSTAINED INJURY TO THE CHEST AND HEAD. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE DEALER. THE CONTACT STATED THE FAILURE WAS A RELATED TO THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT DID NOT RECEIVE THE RECALL NOTICE UNTIL AFTER THE INCIDENT OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10578305April 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AND RESUMED NORMALLY AFTER THIRTY MINUTES TO AN HOUR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE A TROUBLE CODE DETECTED A FAILURE WITHIN THE COMPUTER SYSTEM. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE DEFECT WAS NOT ASSOCIATED WITH THE RECALL AND THE VEHICLE COULD NOT BE REPAIRED FREE OF CHARGE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 06/09/14*LJ UPDATED 06/13/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577654April 8, 2014
ELECTRICAL SYSTEM
2005 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE CONSUMER STATED HE LOST POWER TO THE VEHICLE WHILE DRIVING. THE CONSUMER WAS GIVEN AN ESTIMATE OF $ 2,250.00, WHICH HE FELT WAS TOO HIGH, SO HE TRADED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577669April 8, 2014
ELECTRICAL SYSTEM, AIR BAGS
2005 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION RECALL. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. ON 3 OCCASIONS, THE VEHICLE SHUT DOWN WHILE DRIVING IN MAY 2013, THE CONSUMER WAS LOCKED INSIDE THE VEHICLE DUE TO KNOW ELECTRICAL POWER. THE IGNITION WAS REPLACED AND THE BLACK BOX WAS RE-BOOTED. THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577668April 8, 2014
ELECTRICAL SYSTEM, AIR BAGS
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE PROBLEM HAS BEEN GOING ON FOR YEARS. ACCORDING TO THE LATEST INVOICE, THE TECHNICIAN FOUND THE KEY BINDING IN THE HOUSING. THE IGNITION CYLINDER WAS REPLACED. THE BATTERY WAS REPLACED 3 TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577666April 8, 2014
ELECTRICAL SYSTEM, AIR BAGS, STEERING
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO FREE IGNITION REPLACEMENT WHEN PARTS ARE AVAILABLE AND AIRBAG RECALL NOTICES. *SMD THE CONSUMER STATED THE POWER STEERING LOCKED UP IN JANUARY 2013. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577828April 7, 2014
STRUCTURE:BODY, AIR BAGS, ENGINE
MY DAUGHTER WAS DRIVING TO WORK THROUGH A WINTRY MIX PRECIPITATION WHEN SHE LOST CONTROL, WAS TURNED TO THE RIGHT INTO A GUARDRAIL, WHICH HEAVILY DAMAGED THE FRONT END AND CAUSED HER TO SPIN COMING TO A STOP ON THE ROAD. THE DAMAGE SEEMS LIKE IT SHOULD HAVE CAUSED AIRBAG DEPLOYMENT, BUT THE AIRBAG DID NOT, AND SHE STRUCK HER HEAD ON THE STEERING WHEEL. SHE FELT AS THOUGH SHE HIT A PATCH OF SLUSH THAT PUSHED HER TO THE RIGHT. THE VEHICLE IS A TOTAL LOSS AND IN CUSTODY OF MY INSURER. THE FOLLOWING DAY I RECEIVED IN THE MAIL THE GM RECALL 14063 (14V-047). MY CONCERN IS THAT IS FAILURE OF THE IGNITION SWITCH, CAUSING THE ENGINE TO STOP TURNING AND THE AIRBAG TO DISABLE COULD HAVE CAUSED THE LOSS OF CONTROL, AND THE SUBSEQUENT MINOR NECK INJURY, AND THE TOTAL LOSS OF AN OTHERWISE SOUND VEHICLE. MY INSURER WAS GIVEN THE RECALL INFORMATION AND AFTER REVIEW DECIDED I SHOULD MOVE FORWARD WITH A CLAIM AGAINST THE MANUFACTURER, AND THIS AVENUE IS DETAILED ON PAGE TWO OF MY RECALL MAILING. THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10575616April 7, 2014
ELECTRICAL SYSTEM
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH MALFUNCTION. *SMD THE CONSUMER STATED THE KEY BECAME STUCK IN THE ON POSITION, AND HE WAS UNABLE TO SHUT OFF THE ENGINE. ACCORDING TO THE INVOICE, THE IGNITION LOCK CYLINDER CAME APART. THE IGNITION LOCK CYLINDER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577871April 7, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER PROVIDED AN UNREASONABLE TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD BE REPAIRED. THE VIN WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577884April 7, 2014
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED WHILE DRIVING 45 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL BECAME HARD TO TURN. THE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE POWER STEERING REGAINED NORMAL FUNCTION WHEN THE VEHICLE WAS RESTARTED. A LOCAL MECHANIC REPLACED THE STEERING WHEEL COLUMN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,333 AND THE CURRENT MILEAGE WAS 117,000. UPDATED 5/27/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578014April 7, 2014
ELECTRICAL SYSTEM
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578037April 7, 2014
STEERING
AT ALL SPEEDS THE POWER STEERING STOPS WORKING. STARTED WHEN MAKING A TURN. STEERING DID NOT RETURN AFTER TURNING HAD TO MANUALLY FORCE THE STEERING WHEEL TURN BACK TO STRAIGHT POSITION. RACK AND PINION COULD BE THE ISSUE. ALSO MAKES A GROWLING/RUBBING SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578039April 7, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING
I LOST POWER STEERING WHILE DRIVING ON LOCAL ROADS (THIS HAPPENED 4 TIMES BETWEEN MID-NOVEMBER AND EARLY DECEMBER) I WAS BARELY ABLE TO CONTROL THE CAR TO GET IT OFF THE ROAD, SHUT IT DOWN AND RESTART IT - AT WHICH TIME THE POWER STEERING WAS WORKING. IT WOULD THEN GO OUT AGAIN AS NOTED AND THE POWER STEERING MESSAGE CAME ON. AT FIRST I THOUGHT THERE WAS SOME WATER DAMAGE AS THE FIRST TIME IT HAPPENED WAS RIGHT AFTER A CAR WASH SO I FIGURED IT WOULD DRY OUT AND BE ALL RIGHT. IT SEEMED THAT WAY UNTIL IT RECURRED AGAIN. I THEN BROUGHT IT IN TO WALLACE CHEVROLET IN STUART FL FOR REPAIR. I WAS QUITE SURPRISED TO LEARN THAT THIS REPAIR WAS AT NO CHARGE. MY CAR IS 7 YEARS OLD BUT THE POWER STEERING MOTOR CONTROL MODULE WAS REPLACED AT N/C PART 19257875. IT APPEARS THE COMPANY KNEW OF THE PROBLEM AND HAD A PROGRAM FOR IT BUT DID NOT NOTIFY OWNERS. FRANKLY I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE IF THIS HAD HAPPENED WHEN I WAS DRIVING ON I-95. IT WOULD HAVE BEEN NEARLY IMPOSSIBLE TO STEER OFF THE HIGHWAY AT THOSE SPEEDS AND NO POWER STEERING. IT STILL FRIGHTENS ME WHEN I THINK ABOUT THIS. MY CAR IS ALSO INVOLVED IN THE IGNITION SWITCH RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578061April 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT TURN OFF AFTER BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A MISSING PIECE BROKEN IN THE IGNITION TUMBLER, WHICH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 77,911 AND THE CURRENT MILEAGE IS 80,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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