Saturn Ion Complaints

4,344 consumer complaints on file.

#10583477April 18, 2014
STEERING
AS I WAS DRIVING TO THE STORE I MADE IT ABOUT TWO MINUTES FROM MY HOUSE WHEN I MADE MY FIRST LEFT TURN. AS I STARTED TO TURN I NOTICED MY STEERING WAS GETTING DIFFICULT, THEN THE THREE BEEPS AND A DISPLAY OF PWR STR WENT OFF ON MY CAR. LUCKY I WASN'T ON A BUSY ROAD OR THRUWAY ON MY WAY TO WORK OR SCHOOL BECAUSE AS I TURNED INTO THE NEAREST PARKING LOT THE STEERING WAS ALMOST IMPOSSIBLE. I HAD IT TOWED TO MY REPAIR ASAP AND WAS TOLD MY POWER STEERING MOTOR HAD TO BE REPLACE. THIS REPAIR LIKE ANY OTHER COST A FEW HUNDRED DOLLARS THAT I WAS SURELY VERY UNHAPPY TO DISH OUT. I AM THE SECOND OWNER OF THIS CAR AND AFTER ALREADY RECEIVING THE RECALL NOTICE OF THE IGNITION SYSTEM I WENT ONLINE AND CHECKED IF THERE WAS ANY RECALL IN THE PAST ON THE STEERING. I WAS SURPRISED TO SEE MY WEBSITES WITH PEOPLE WHO HAD THE SAME PROBLEM AS ME HOWEVER THERE WAS NO OFFICIAL RECALL JUST GM WOULD REPAIR THE STEERING IF BROUGHT TO THEIR DEALERSHIP, HAD I KNOWN THIS I WOULD OF TAKEN IT THERE. SO THE NEXT DAY I CALLED GM'S CUSTOMER SERVICE LINE TO HOPEFULLY GET REIMBURSED MY REPAIR BILL SINCE IF THEY ARE AWARE OF THE PROBLEM THEY SHOULD BE RESPONSIBLE TO REPAY FOR IT INSTEAD OF JUST OFFERING TO MAKE A SCHEDULED APPOINTMENT WITH THEIR DEALERSHIP TO PERFORM THE MAINTENANCE WHENEVER THEY'RE AVAILABLE. I WAS TOLD SINCE THERE ARE FOUR REASONS FOR THE STEERING TO FAIL THERE HASN'T BEEN A FINAL RECALL MADE AND THEREFORE THEY ARE UNABLE TO REIMBURSE ME. THE ONLY ADVICE I GOT WAS TO WAIT AROUND FOR THE OFFICIAL RECALL AND THEN ONCE I RECEIVE IT THEN GO THROUGH THE REIMBURSEMENT CYCLE. I AM NOT HAPPY ABOUT THIS AT ALL, IF GM KNOWS THERE IS A PROBLEM THEY SHOULD TAKE RESPONSIBILITY FOR IT. MY STEERING WENT OFF COMPLETELY WITHOUT NOTICE AND I EASILY COULD OF BEEN IN AN ACCIDENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583303April 17, 2014
STEERING, ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE STREET AND LOST MY POWER STEERING CAPABILITIES. I PULLED INTO A LES SCHWAB SERVICE CENTER TO HAVE THEM SEE IF I WAS OUT OF POWER STEERING FLUID. LEARNED THAT THEY WERE NOT ABLE TO ASCERTAIN THAT. WHEN I TURNED MY CAR BACK ON, THE POWER STEERING WORKED. I DON'T KNOW WHY IT STOPPED, BUT SINCE MY CAR IS IN THE RECALL FOR THE IGNITION, I WOULD ALSO LIKE THIS PROBLEM LOOKED AT. HOW CAN I MAKE SURE THAT THIS ISSUE IS LOOKED AT TOO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582779April 17, 2014
ELECTRICAL SYSTEM, AIR BAGS, STEERING
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES, AIR BAG MALFUNCTION AND SEVERAL OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED HER DAUGHTER WAS INVOLVED IN 3 ACCIDENTS. HER DAUGHTER LOST POWER AND THE VEHICLE STALLED. WHEN HER DAUGHTER HIT THE OTHER VEHICLE, THE AIR BAGS DID NOT DEPLOY. HER DAUGHTER WAS INJURED. ALSO, THE CONSUMER HAD DIFFICULTY STEERING THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10583021April 16, 2014
ELECTRICAL SYSTEM:IGNITION
CAR WILL NOT START BECAUSE THE IGNITION WILL NOT READ THE KEY. IT TAKES 15 MINUTES JUST WAITING, WITH THE KEY OUT, THEN WHEN TRYING AGAIN IT DOES READ THE KEY AND THE CAR STARTS. THIS IS NOT THE FIRST TIME AS IT HAS BEEN GOING ON FOR THE LAST EIGHT (8) YEARS FOR ME WITH HUNDREDS OF OTHERS WITH THE SAME PROBLEM! I HAVE TAKEN THE CAR TO DEALERSHIPS AND GARAGE WORKERS. EACH PLACE SAYS THE CAR IS FINE, NOTHING WRONG. IT SEEMS THAT GM KNEW SOMETHING WAS WRONG SINCE 2003 AND GM LATER TOLD DEALERSHIPS SO DEALERSHIPS KNEW AND NO ONE DID ANYTHING. WELL, GM HAS FINALLY MADE THE STATEMENT THAT SOMETHING IS WRONG WITH THE IGNITION SYSTEM AND KEYS - FINALLY. ONE BIG QUESTION IS WHY DID IT TAKE SO LONG FROM NHTSA TOO! NHTSA IS TO MAKE SURE PEOPLE ARE SAFE BUT YOU HAVE BEEN VERY "LATE" TOO. I BLAME BOTH GM AND NHTSA THAT IT HAS TAKEN TOO LONG. GM CAN BE FINED BECAUSE OF BEING LATE CORRECTING THE ERRORS. CAN NHTSA BE FINED FOR THE SAME REASON - LATE MAKING A COMPANY CORRECTING ERRORS! IT SEEMS THAT NO ONE WOULD LESSON TO THE DRIVERS AND/OR OWNERS WITH THE SAME PROBLEMS - NOT GM AND NOT NHTSA. YOU ARE ASKING GM WHY IT HAS TAKEN SO LONG. CAN YOU LET US KNOW WHY NHTSA WAS LATE TOO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578723April 16, 2014
ELECTRICAL SYSTEM, AIR BAGS
2005 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION SWITCH RECALL NOTICE AND REPAIRS. *SMD IN SEPTEMBER 2008, THE SES LIGHT ILLUMINATED. THE DEALER REPLACED THE IGNITION COIL. IN JUNE 2011, THE IGNITION SWITCH WAS REPLACED. IN MAY 2012, THE IGNITION SWITCH WAS STICKING, AND THE CONSUMER WAS UNABLE TO REMOVE THE KEY, THE IGNITION SWITCH AND TUMBLER WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582764April 16, 2014
ELECTRICAL SYSTEM
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE IGNITION REPLACEMENT HE PAID FOR LAST YEAR. ON FRIDAY APRIL 19, 2013, THE CONSUMERS WIFE AND DAUGHTER PARKED THE VEHICLE AND TRIED TO TURN THE VEHICLE OFF. BUT, THE VEHICLE WOULD NOT TURN OFF. IN FACT, THE KEY WOULD NOT TURN IN ANY DIRECTION AT ALL. IN ORDER TO SHUT THE VEHICLE OFF, THE CONSUMER PULLED A FUSE, THE NEXT DAY, THE VEHICLE WAS TAKEN TO THE DEALER, AND ONCE AGAIN, THE VEHICLE COULD NOT BE TURNED OFF. THE DEALER INFORMED THE CONSUMER, THEY HAD TO BREAK THE KEY OFF TO REMOVE THE IGNITION CYLINDER AND REPLACED IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583149April 16, 2014
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I HIT A BUMP IN THE ROAD AND MY CAR SHUT OFF - KEYS BECAME STUCK IN IGNITION SWITCH. I ALREADY HAD TO HAVE MY IGNITION SWITCH REPAIRED, BUT NOBODY SEEMS TO BE ABLE TO TELL ME HOW TO GET REIMBURSED, AND I HAVE NOT RECEIVED ANY NOTIFICATION TO DO SO, EVEN THOUGH WE WERE TOLD WE WOULD RECEIVE INFORMATION ABOUT THIS THE FIRST WEEK OF APRIL. I HAVE TRIED TO CALL YOUR CONTACT NUMBERS BUT ALWAYS GET A RUN-AROUND AND THEY ALL SAY YOU HAVE TO WAIT UNTIL THE LETTER COMES OUT THE FIRST WEEK OF APRIL. THE FIRST WEEK OF APRIL HAS PAST AND I HAVE NOT RECEIVED ANY NOTIFICATION ON HOW TO GET MY REIMBURSEMENT. I WOULD LIKE FOR SOMEONE TO LET ME KNOW HOW TO GET MY FORM FOR REIMBURSEMENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583163April 16, 2014
STEERING
I DROVE THE CAR APPROX. 2 MILES AND PARKED WHEN I STARTED THE CAR TO LEAVE THE POWER STEERING DIDN'T WORK, I SHUT THE CAR OFF AND SAT THERE ABOUT A MINUTE AND STARTED THE CAR AND THINGS WERE NORMAL AGAIN, IT HASN'T ACTED UP SINCE. I HAVE TAKEN IT TO THE CHEVROLET GARAGE AND THEY HAVE TOLD ME THE ENTIRE STEERING COLUMN NEEDS REPLACES AND THAT WILL COST ME $700, IT SEEMS LIKE AN EXTREME MEASURE TO TAKE TO FIX THE POWER STEERING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578713April 15, 2014
ELECTRICAL SYSTEM, AIR BAGS
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PROBLEMS. *SMD THE CONSUMER BEGAN HAVING PROBLEMS WITH THE IGNITION FROM THE TIME, THE VEHICLE WAS PURCHASED. SHE TOOK THE VEHICLE TO SEVERAL DEALERS, BUT NO WAS ABLE TO FIND A PROBLEM. SINCE, THE RECALL WAS ISSUED, THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE DIAGNOSTIC FEES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579749April 15, 2014
ELECTRICAL SYSTEM, AIR BAGS
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION SWITCH RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578746April 15, 2014
ELECTRICAL SYSTEM, AIR BAGS
2005 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD ACCORDING TO THE INVOICE, THE VEHICLE WOULD NOT START. THE TECHNICIAN FOUND A BLOWN AMP IGNITION FUSE, BARE WIRES AT THE IGNITION SWITCH AND THE IGNITION WAS INTERNALLY SHORTED OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578745April 14, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO LACK AVAILABILITY OF PARTS TO COMPLETE RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579618April 14, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT A FUEL LEAK WAS PRESENT FROM THE DRIVER'S SIDE REAR WHEEL AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL SUPPLY LINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579078April 11, 2014
AIR BAGS, ELECTRICAL SYSTEM
I HAD THE IGNITION SWITCH REPLACED ABOUT 4 MONTHS AGO PRIOR TO THE RECALL ANNOUNCEMENT. THE AIR BAG LIGHT HAD BEEN GOING ON AND OFF EVER SINCE I BOUGHT THE CAR. IT WAS FOUND AT THAT TIME THAT A ADD ON PASSIVE KILL SWITCH RELAY HAD BEEN PLACED IN THE AIR BAG RELAY LOCATION. NOT LONG AFTER THE KEY WOULD NOT COME OUT OF THE IGNITION AND THE CAR COULD NOT BE TURNED OFF WHICH IS WHEN I TOOK IT TO AN AUTO REPAIR SHOP WHO REPLACED IT WITH ANOTHER IGNITION. NOW, THE AIR BAG LIGHT HAS BEEN COMING ON WHILE DRIVING AND THEN GOING OFF AGAIN. IT LOOKS LIKE GM IS STILL SELLING THE FAULTY IGNITIONS. I HAVE RECEIVED THE RECALL NOTICE. IT SAYS HOWEVER THAT THEY DO NOT HAVE THE WORKING PARTS WITH NO INDICATION OF WHEN THIS DEADLY PART CAN BE REPLACED. WHAT IS ONE TO DO? YES, I SAW THEIR STATEMENT THAT WE SHOULD PARK THE CAR UNTIL THE REPAIR CAN BE MADE - WHEN EVER, IF EVER, THEY BOTHER TO HAVE THE PARTS. HOW DO I GET AROUND UNTIL THEN??? HAVE THERE BEEN ANY OTHER REPORTS OF THE ISSUE THAT I REPORTED ON THIS SITE PRIOR OF THE ALARM GOING OFF AT RANDOM TIMES - NO STRONG WINDS, TRUCKS GOING BY OR PERSONS AROUND THE VEHICLE EVEN THOUGH I DO NOT SET THE ALARM ON? I HAD TO DISCONNECT THE BATTERY UNTIL I GOT IT TO THE SHOP DAYS LATER BUT SINCE IT WAS NOT DOING IT THEN THEY COULD NOT FIND THE ISSUE. I SUSPECT THE ENTIRE ELECTRICAL SYSTEM IN THE ION IS FAULTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579293April 11, 2014
ENGINE, POWER TRAIN
THE CAR WILL OCCASIONALLY START RIGHT UP OR IT SOMETIMES TAKE ANYWHERE FROM 2 MINUTES TO 10 MINUTES TO GET STARTED. HAVE HAD THE ALTERNATOR LOOKED AT AND THAT IS FINE. CARS LIGHTS AND EVERYTHING TURNS ON AND TESTED THE BATTERY THAT IS FINE. CAR SIMPLY WON'T GO INTO THE RUN POSITION. MAYBE THE NEW FIX WILL CHANGE THIS WITH THE RECALL BUT JUST ANOTHER PROBLEM THAT I HAVE SEEN DOCUMENTED ONLINE AND HAVE EXPERIENCED CONSTANTLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578788April 10, 2014
ELECTRICAL SYSTEM
WE NO LONGER OWN THIS VEHICLE. IT WAS INVOLVED IN AN ACCIDENT THAT RENDERED IT A COMPLETE TOTAL LOSS IN 2012. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10578818April 10, 2014
ELECTRICAL SYSTEM, STEERING
AT RANDOM MY CAR BEEPED AND THE POWER STEERING INDICATED ON THE DASH AND MY CAR BECAME HARD TO MANEUVER. WITHIN A TWO WEEK PERIOD MY CAR HAS HAD POWER STEERING FAILURE 4 TIMES. FIRST OCCURRENCE: I WAS MAKING A TURN FROM ONE ROAD TO ANOTHER. SECOND OCCURRENCE: WHILE COMING TO A STOP AT A STOP SIGN COMING TO AN END ON AN OFF RAMP FROM THE INTERSTATE. THE THIRD OCCURRENCE: DRIVING ON A 45MPH ROAD, APPROACHING A CURVE. FORTH OCCURRENCE: ON THE INTERSTATE TRAVELING AT 70MPH WITH CRUISE CONTROL SET WITH HEAVY TRAFFIC AROUND ME. EACH TIME I HAD TO EITHER STOP ON THE ROAD, PULL OFF THE ROAD TO THE SHOULDER OR MAKE DUE TILL I FOUND AN AREA TO STOP, TO TURN THE CAR OFF AND RESTART AGAIN, AFTER RESTARTING THE CAR THE STEERING BECAME VERY LOOSE AND JUST AS HARD TO MANEUVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578827April 10, 2014
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INDEPENDENTLY VEERED OUT OF THE LANE AND CRASHED INTO A CEMENT MEDIAN. THERE WERE NO INJURIES. THE FRONT DRIVER'S SIDE BUMPER WAS DAMAGED. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE AFTER THE CRASH OCCURRED. THE FAILURE RECURRED TWO TIMES. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,821.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10578703April 10, 2014
ELECTRICAL SYSTEM, AIR BAGS
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION PROBLEMS. *SMD THE CONSUMER STATED HE EXPERIENCED NUMEROUS PROBLEMS WITH THE IGNITION, IN THE 3 YEARS HE HAS OWNED THE VEHICLE. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. THE DEALER WOULD ALWAYS CLAIM, THERE WAS NOTHING WRONG WITH THE PASSLOCK SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578707April 10, 2014
ELECTRICAL SYSTEM, AIR BAGS
2005 SATURN ION. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND FAULTY IGNITION PROBLEMS. *SMD THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT, A COUPLE OF YEARS AGO, AND THE AIR BAGS DID NOT DEPLOY. HE ALSO HAS PAPERWORK FOR THE IGNITION PROBLEMS HE EXPERIENCED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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