Saturn Ion Complaints

4,344 consumer complaints on file.

#10585935May 8, 2014
ELECTRICAL SYSTEM, AIR BAGS
2005 SATURN ION. CONSUMER WRITES IN REGARD TO CONCERNS ABOUT IGNITION SWITCH RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586948May 8, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN AT THE DEALER FOR 3 WEEKS, DUE TO LACK OF PARTS. LAST YEAR, THE CONSUMER'S WIFE EXPERIENCED THE EXACT FAILURE, THE VEHICLE WAS BEING RECALLED FOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586957May 8, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION RECALL REPAIRS AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED 2 YEARS AGO, THE IGNITION COMPLETELY FROZE AND THE VEHICLE HAD TO BE TOWED TO A LOCAL GARAGE. THE CONSUMER BELIEVED THE IGNITION PROBLEM HE EXPERIENCED WAS RELATED TO THE CURRENT RECALL. ALSO, THE AIR BAG LIGHT ILLUMINATED AND THE MOONROOF WOULDN'T CLOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587303May 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V171000 (ELECTRICAL SYSTEM) BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587315May 8, 2014
VEHICLE SPEED CONTROL
TODAY MY CAR HAS STARTED ACCELERATING UNINTENTIONALLY. IT FIRST HAPPENED WHEN I WAS STOPPED AT A RED LIGHT. WHEN I WAS LEAVING MY DESTINATION AROUND AN HOUR LATER IT STARTED HAPPENING AGAIN. MY CAR WAS LITERALLY SLOWLY CRUISING THROUGH THE PARKING LOT WITHOUT MY FOOT ON THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587329May 8, 2014
ELECTRICAL SYSTEM
I TOOK MY CAR IN FOR THE IGNITION SWITCH RECALL REPAIR AND I ENDED UP PAYING $205.00 FOR A NEW BATTERY BECAUSE THE CAR DIDN'T RUN FOR APPROXIMATELY 3 MONTHS WHILE WAITING FOR PARTS TO BECOME AVAILABLE. THEY (DAVID CHEVROLET IN NIAGARA FALLS NY) TOLD ME THAT GM WAS NOT COVERING THE COST OF THE BATTERIES AND THAT THIS HAD HAPPENED TO 4 OR 5 OTHER PEOPLE. IN ADDITION TO THIS THEY SAID THAT THEY HAD TO REPLACE A PART FOR THE POWER STEERING THAT WAS COVERED UNDER ANOTHER RECALL. I CAN'T BELIEVE THEY CHARGED ME $65.00 IN LABOR CHARGES TO PUT IN THE BATTERY. WHEN I FINALLY GOT THE CAR HOME ,I AUTOMATICALLY LOCKED THE DOORS. GUESS WHAT, THE NEW IGNITION KEYS DON'T UNLOCK THE TRUNK OR THE CAR DOORS. THEY FORGOT TO TELL ME THIS.I DON'T BELIEVE GM IS REALLY TRYING TO RECTIFY THIS SITUATION, BECAUSE IT TOOK SO LONG FOR THE PARTS TO COME IN, MY BATTERY BECAME TOTALLY USELESS AND COST ME OVER $200.00. I WILL NEVER BUY ANY TYPE OF VEHICLE FROM ANY OF GM'S LINES, IN FACT, I WILL BUY A FOREIGN BRAND BECAUSE I NO LONGER FEEL SAFE WITH THIS CAR. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587070May 7, 2014
ENGINE
I HAVE TAKEN THIS CAR IN SEVERAL TIMES FOR THE SAME REASON... IDLE STICKS THEN IT SHUTS DOWN COMPLETELY OR IT WILL JUST CUT OFF WHILE I'M DRIVING IT. THE SATURN REPAIR SHOP COULDN'T FIND ANYTHING WRONG. I PAID FOR THIS 3 TIMES AND GAVE UP. I'VE ALSO HAD MY IGNITION REPAIRED ALREADY SO THIS RECALL DOES ME NO GOOD. I'VE ALREADY PAID FOR IT. NOW MY TIMING CHAIN BROKE AND I HAVE A CRACKED SEAL IN MY ENGINE. THERE WAS A RECALL FOR THIS TOO BUT THE YEAR OF MY CAR WAS NOT INCLUDED IN THAT RECALL.... I SPOKE WITH GM AND THEY'RE TELLING ME THAT MY 100,000 MILE OR 10 YR WARR. STOPPED NOVEMBER 2013. I BOUGHT THIS MAY, 2004 SO I THINK 10 YEARS WOULD BE MAY OF 2014. IS THERE ANYWAY TO GET MY MONEY BACK AND THEM PAY FOR THE TIMING CHAIN? SIGNED: ANGRY CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587083May 7, 2014
POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE ATTEMPTED TO DEPRESS THE CLUTCH PEDAL BUT NOTICED THAT THE PEDAL HAD RAISED EIGHT INCHES FROM WHERE IT NORMALLY WAS, PREVENTING HER FROM SHIFTING GEARS. THE CONTACT MENTIONED THAT THE VEHICLE EVENTUALLY STALLED AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE CLUTCH PEDAL WAS FRACTURED. AS A RESULT, THE MASTER CYLINDER, SLAVE CYLINDER AND THE CLUTCH PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,362 AND THE CURRENT MILEAGE WAS 79,810.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587119May 7, 2014
ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE WILL NOT TURN COMPLETELY OFF OUT OF THE "ACC" POSITION WHEN STOPPED. THE GEAR SHIFTER HAS TO BE "PLAYED WITH" FOR A WHILE AND THEN MAYBE IT WILL ENGAGE. OTHERWISE THE CAR WILL STAY IN THE ACC POSITION . OF COURSE THE DOORS CANNOT BE LOCKED BECAUSE THE CAR WON'T SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585915May 6, 2014
ELECTRICAL SYSTEM, AIR BAGS
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER WAS INVOLVED IN AN ACCIDENT, AND THE AIR BAG DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10585922May 6, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE KEY WOULD NOT TURN, TO SHUT THE VEHICLE OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586901May 6, 2014
STEERING
WHILE DRIVING HOME FROM WORK, THE MESSAGE CENTER GAVE A MESSAGE OF "PWR STR," AND THE POWER STEERING WENT OUT ON MY 2006 SATURN ION. I PULLED OVER, TURNED OFF THE IGNITION, STARTED THE CAR AND THE PROBLEM TEMPORARILY FIXED ITSELF ENOUGH TO MAKE IT BACK HOME. I LATER DROVE THE CAR AGAIN A SHORT DISTANCE (ABOUT 5 MILES) AND THE SAME MESSAGE POPPED UP AND THE POWER STEERING WENT OUT. I CHECKED THE POWER STEERING FLUID LEVEL, AND IT APPEARS TO BE FULL. AFTER SOME RESEARCH ON THE INTERNET, I FOUND THAT MANY OTHER OWNERS OF THIS MAKE/MODEL HAVE COMPLAINED ABOUT THE SAME ISSUE, AND HAVE PAID UP TO $1,000 TO HAVE IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586481May 5, 2014
STEERING, AIR BAGS
IN MARCH 2014 WE NOTICED THE AIR BAG LIGHT WAS STAYING ON AND THE CRUISE CONTROL AND HORN HAD STOPPED WORKING, I ASSUME THE AIR BAG WOULD NOT HAVE WORKED. AFTER CHECKING ONLINE I FOUND OUT THAT THIS IS A COMMON PROBLEM WITH SATURN IONS AND THE SIR COIL NEEDED REPLACING. ON 4/10/2014 WE TOOK THE VEHICLE IN TO HAVE THE SIR COIL REPLACED, WE PICKED IT UP ON 4/11/2014. ON 4/12/2014 LESS THAN HALF A MILE FROM OUR HOUSE THE POWER STEERING WENT OUT. WE BROUGHT THE CAR BACK HOME AND PARKED IT UNTIL WE COULD TAKE IT BACK TO THE DEALERSHIP WHO REPLACED THE SIR COIL. ON 4/15/2014 WHILE DRIVING THE CAR TO THE DEALERSHIP THE POWER STEERING WENT OUT 3 TIMES, THE FIRST TIME WE WERE PULLING OUT INTO TRAFFIC ON A BUSY ROAD AND ALMOST CAUSED AN ACCIDENT WHEN IT WENT OUT IN MID TURN. THE DEALERSHIP SAYS THAT THE WORK THEY DID REPLACING THE SIR COIL WOULD NOT HAVE CAUSED THE POWER STEERING PROBLEM THAT IT NOW HAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586581May 5, 2014
STEERING
POWER STEERING PROBLEMS WENT DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585921May 5, 2014
ELECTRICAL SYSTEM
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH PROBLEMS. *SMD THE CONSUMER STATED HIS VEHICLE FLIPPED TWO TIMES AND SLID SEVERAL FEET. THE KEY WAS TOWED A JUNK YARD, WHERE THE KEY WAS STILL STUCK IN THE IGNITION. THE VEHICLE WAS TOTALED. THE CONSUMER SUFFERED SERIOUS INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10586617May 5, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586682May 5, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED A FUEL LINE CRACK NEAR THE REAR DRIVER SIDE WHEEL. THE MECHANIC ALSO STATED THAT THE FUEL TANK WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V419000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586452May 4, 2014
STEERING
AFTER RECEIVING MY VEHICLE BACK FROM HAVING THE IGNITION RECALL FIXED MY POWER STEERING WENT OUT THE NEXT DAY. I HAVE FILED A POWER STEERING COMPLAINT PREVIOUSLY BEFORE IT WENT OUT. I HAD PULLED INTO A CAR WAS AND A TRUCK WAS COMING OUT THE ENTRANCE. IT BACKED UP TO LET ME IN. AT THAT POINT MY POWER STEERING WENT OUT CAUSING ME TO HEAD STRAIGHT FOR THE TRUCK. I STOPPED AND THE TRUCK BACKED IP. I TURN TO THE LEFT TO GO IN THE DIRECTION I NEEDED TO GO AND THE STEERING WHEEL LOCKED AT A SPEED OF 10 MILES AND HOUR WHEN IT WAS TURNED COMPLETELY TO THE LEFT AND THE CAR WOULD ONLY GO STRAIGHT. THE WHEEL THEN STARTED TO MAKE A SCREECHING SOUND AND GRINDING SOUND AND WAS SHAKING. I TURNED THE WHEEL TO THE RIGHT AND IT WOULD ONLY GO STRAIGHT. I WENT IN REVERSE AND THE FORWARD AGAIN AND IT FINALLY TURNED. HAVING TO OTHER OPTION I DROVE THE 2 MILES TO MY HOME. WHENEVER I WOULD TURN THE CAR WOULD TURN BUT WOULDNOT STRAIGHTEN OUT TO THE FORWARD POSITION CORRECTLY. IT WAS VERY DELAYED. I AM NOW NOT ABLE TO DRIVE MY VEHICLE AND AM FOR THE FEAR THAT I COULD GET IN AN ACCIDENT OR LOSE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586450May 4, 2014
ELECTRICAL SYSTEM
CAR WOULD NOT TURN OFF WHEN I PARKED IN MY DRIVE WAY, GM TOOK 1 HR AD 1/2 TO COME TO MY HOUSE. FORTUNATE IT DID NOT HAPPEN ON THE ROAD. NHTSA AND GM KNEW OF THIS RECALL BEFORE IT HAPPENED TO ME. WHY DID THE NHTSA NOT REPORT THIS? I PAID FOR THE REPAIR NOT KNOWING OF THE RECALL. THE MEDIA MADE ME AWARE AND I GOT A REFUND MUCH LATER. MY CAR IS ON ITS 6TH RECALL. 2 ARE PENDING. AGAIN I FOUND OUT FROM THE MEDIA. I CALLED GM, THEY ARE TAKING THEIR TIME IN THESE REPAIRS. I CALLED GM ON 3-18-14 ABOUT THESE 2 CURRENT RECALLS, I FEEL THEY ARE PUTTING ME ON THE BACK BURNER TO REPAIR THEM. HOW MANY RECALLS CAN 1 CAR HAVE BEFORE ITS CONSIDERED UNSAFE??? WHAT ARE MY RIGHTS? IS THIS CAR A LEMON OR JUST AN ACCIDENT WAITING TO HAPPEN/???? YOUR SITE SAYS THERE'S ANOTHER RECALL FOR MY CAR FOR THE HEAD LIGHTS. THAT WILL MAKE A 7TH RECALL. THE NHTSA IS SUPPOSE PROTECT THE CONSUMERS . MY CAR MAKES ME VERY NERVOUS. GM SHOULD HAVE TESTED MORE BEFORE SELLING IT TO THE PUBLIC. I NOW KNOW WHY GM STOPPED MAKING MY SATURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586201May 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT AFTER THE IGNITION SWITCH WAS REPLACED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE KEY CONTINUED TO BECOME STUCK IN THE NEWER IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY FAULTY WIRING THAT WAS CONNECTED FROM THE IGNITION SWITCH TO THE SHIFTER. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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