Saturn Ion Complaints

4,344 consumer complaints on file.

#10593048June 10, 2014
ELECTRICAL SYSTEM
2004 SATURN ION. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD ACCORDING TO THE INVOICE, THE IGNITION CYLINDER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593030June 10, 2014
STEERING, SUSPENSION, FUEL SYSTEM, GASOLINE, PARKING BRAKE, ENGINE, ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEM ISSUES. *SMD RECENTLY, THE EMERGENCY BRAKE THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED TWICE AND FINALLY, THE FUEL INJECTORS WERE REPLACED. RECENTLY, THE EMERGENCY BRAKE LIGHT ILLUMINATED AND STAYED ON WITHOUT THE EMERGENCY BRAKE BEING PULLED. ALSO, WHEN SHE PUSHED THE SHIFTER KNOB, THERE WAS A NOISE IN THE STEERING COLUMN. THERE WAS AN ISSUE WITH THE ELECTRICAL POWER STEERING. IT WOULD GO OUT AND RESUME NORMAL OPERATION, WHILE DRIVING. *JB THE CONSUMER STATED SHE HEARD A KNOCKING NOISE, WHEN SHE DROVE OVER A BUMP AND THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. UPDATED 08/06/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594081June 9, 2014
ELECTRICAL SYSTEM, AIR BAGS
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND SEEKS REIMBURSEMENT FOR PREVIOUS REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597050June 9, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14E021000 (IGNITION SWITCH). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. REMAILED 08/18/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597108June 9, 2014
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597224June 9, 2014
ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE
KEY CAME OUT, BUT CAR WAS STILL RUNNING. PUT KEY BACK IN MANAGED TO GET TURN OFF ENGINE, HOWEVER KEY WOULD NOT RELEASE FOR OVER 15MIN! THIS KEEPS HAPPENING TO ME. SCHEDULED APPOINTMENT WITH CHAPMAN CHEVROLET TEMPE, AZ TO REPAIR ACCORDING TO RECALL INSTRUCTIONS THAT I SUBMITTED TO THEIR CUSTOMER SERVICE DEPT. THEY SAY THEY WILL NOTIFY ME WHEN THE PARTS COME IN, BUT IT HAS BEEN APPROXIMATELY ONE MONTH OR MORE ALREADY. I BELIEVE MY FAMILY AND MY SELF ARE IN DANGER OF A FATAL ACCIDENT OR SOMETHING; SOMETIMES THE CAR WILL NOT SURRENDER THE IGNITION KEY FOR IN HOUR. ALREADY HAD NEW KEY MADE AT CHAPMAN CHEVROLET WHICH MAKES STARTING SOMEWHAT EASIER, BEFORE, IT WOULD TAKE, OFTEN TIMES, 10MIN OR MORE JUST TO GET THE KEY TO TURN. PLEASE HELP CHAPMAN CHEVROLET GET THE PARTS THEY NEED OR STOP IGNORING MY REQUEST FOR THE HONORING OF THE RECALL WORK I REQUESTED OF THEM. IM AFRAID THIS WILL NOT HOLD UP MUCH LONGER AS IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596891June 8, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
I RECEIVED A RECALL NOTICE FOR MY 2007 SATURN ION IN MARCH 2014. THE RECALL NOTICE IS FOR THE IGNITION SWITCH, IGNITION LOCK CYLINDER AND IGNITION KEY. I CALL MY LOCAL GM DEALERSHIP AND WAS TOLD THAT THEY WERE REPAIRING CARS AS THE PARTS CAME IN AND I WAS PUT ON A LIST. THEY TOLD ME THE PARTS SHOULD BE ABOUT 2 WEEKS AND I WOULD RECEIVE A CALL. I CALLED 2 WEEKS LATER AND THE DEALERSHIP STILL HADN'T RECEIVED THE PARTS TO FIX THE RECALL AND IN APRIL 2014 I RECEIVED ANOTHER RECALL NOTICE FROM GM TO HAVE THE REPAIRS TO MY CAR. I THEN CALLED THE DEALERSHIP AGAIN TO CHECK ON THE STATUS OF THE PARTS AND THEY STILL DIDN'T HAVE THEM. WEEKS LATER I BROUGHT MY CAR IN TO HAVE SOME WORK DONE ON MY CAR AND I ASKED ABOUT THE RECALL AND THEY TOLD ME IT SHOULD BE ANOTHER COUPLE WEEKS. I CALLED BACK IN 2 WEEKS AND WAS TOLD THEY STILL DIDN'T HAVE THE PARTS. I CALLED BACK IN ANOTHER 2 WEEKS AND WAS TOLD THE PROTOCALL FOR THE RECALL HAD CHANGED AND THAT THEY WERE ORDERING THE PARTS BASED ON THE VEHICLE VIN AND IT WAS A CAR BY CAR BASIS. SO I ORDERED MY PARTS THIS WAY AROUND THE END OF APRIL. IT IS NOW JUNE I STILL HAVEN'T HAD MY CAR FIXED AND JUST RECEIVED A NOTICE FROM GM THAT I HAVEN'T HAD THE REPAIRS TO MY CAR. I CALLED THE DEALERSHIP AGAIN AND THEY STILL DON'T HAVE THE PARTS. IT HAS BEEN 3 MONTHS SINCE MY FIRST RECALL NOTICE AND STILL HAVEN'T HAD MY CAR REPAIRED. I AM SO UPSET AT THE WAY THIS WHOLE SITUATION HAS BEEN HANDLED AND I FIND IT UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596909June 8, 2014
SEAT BELTS, ENGINE AND ENGINE COOLING
CAR STALLED THEN RAN AGAIN FINE. THOUGHT MAYBE BAD GAS OR SOMETHING. STARTED HEARING A LOUD NOISE IN THE ENGINE. CHANGE OIL CAME ON AND SO I TOOK IT IN TO BE SERVICED ONLY TO FIND OUT THE TIMING CHAIN HAD JUMPED KEYS. THIS IS A TERRIBLE ISSUE WHICH COULD HAVE CAUSED ME TO WRECK HAD I NOT HAD PLENTY OF ROOM TO COAST OFF THE ROAD. ALSO SEAT BELT IS STUCK AND WILL NOT UNBUTTON SO I AM UNABLE TO BUCKLE UP THE RIGHT WAY UNTIL THAT'S FIXED TOO. LOOKING ONLINE ALL OF THIS SEEMS TO BE A COMMON PROBLEM HOWEVER IT APPEARS PEOPLE HAVE TO DIE FROM IT BEFORE A RECALL IS GIVEN. I URGE AN INVESTIGATION INTO THE SEATBELTS AND THE TIMING CHAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596939June 8, 2014
STEERING
I HAVE NOTICED THAT THE STEERING "U" JOINT HAS AND IS BECOMING LOSER EVERY DAY THAT I AM DRIVING. TODAY AS I WAS GOING DOWN MY GRAVEL DRIVEWAY HITTING LITTLE BUMPS THE STEERING WAS ALMOST NON EXISTENCE BECAUSE OF THE VIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596277June 5, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
ON APRIL 28, I CALLED A DEALER IN SYRACUSE, NY ABOUT GETTING THE RECALLED IGNITION SWITCH REPLACED. CALLED LAST WEEK ABOUT IT. THEY STILL HAVEN'T ORDERED IT. THREE WEEKS AGO I CALLED ANOTHER DEALERSHIP, DAVIDSONS IN WATERTOWN, NY. STILL HAVEN'T BEEN CONTACTED BY EITHER OF THESE. HOW LONG SHOULD WE HAVE TO WAIT TO GET THIS DANGEROUS SITUATION RESOLVED.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596312June 5, 2014
STEERING
I WAS DRIVING DOWN THE STREET AND THE POWER STEERING FAILED. I PULLED OVER TO A NEARBY SHOP TO HAVE IT LOOKED AT AND WAS TOLD TO RESTART THE CAR. THE PROBLEM WENT AWAY. FAST FORWARD TO THE LAST 2 WEEKS (TODAY IS 5-JUNE-14) AND THIS ISSUE HAS OCCURRED AT LEAST 10 TIMES. NOW BEING THIS IS THE SAME SYSTEM THAT WAS USED ON THE CHEVY COBALT AND PONTIAC G5, BOTH OF WHICH WERE SUBJECT TO RECALLS FOR REPLACEMENT, I DON'T KNOW WHY MY ION WAS RECALLED AND THIS PROBLEM FIXED. I HAVE TO DRIVE LONG DISTANCES AT TIMES AND FOR MY POWER STEERING TO FAIL WHILE I'M ON THE HIGHWAY FOR A KNOWN PROBLEM IS NOT ACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596382June 5, 2014
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF, THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THE CONTACT INDICATED THAT AFTER SEVERAL HOURS THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION SWITCH. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596406June 5, 2014
VEHICLE SPEED CONTROL, ENGINE
TURNED VEHICLE ON AFTER SITTING FOR ABOUT 8 HOURS IN PARKING LOT, THE CAR REVVED UP TO ABOUT 4,000RPM WHICH IS UNUSUALLY HIGH. I WAITED FOR THE CAR TO CALM DOWN AND WHEN IT DID, I PUT THE CAR INTO GEAR TO DRIVE. MY CAR LUNGED FORWARD AND WITHOUT PUSHING THE GAS PEDAL, MY CAR ACCELERATED AND EVENTUALLY MADE IT TO 40MPG THROUGH THE PARKING LOT BEFORE I HAD TO HIT MY BRAKE TO AVOID A COLLISION. THIS AS OCCURRED INTERMITTENTLY OVER THE PAST YEAR; APPROXIMATELY 3 OR 4 TIMES A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593054June 4, 2014
ELECTRICAL SYSTEM
SUBMISSION FROM CONSTITUENT RE 2006 SATURN ION SAFETY DEFECT. *SMD THE CONSUMER EXPERIENCED A PROBLEM WITH THE IGNITION SWITCH. SHE WAS INFORMED, BY THE DEALER, THE PART WAS NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596030June 4, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER 14E021000 (IGNITION SWITCH). THE CONTACT STATED WHEN SHE TURNED THE VEHICLE OFF, THE KEY WOULD NOT RELEASE FROM THE IGNITION ONCE THE VEHICLE WAS PARKED. THE APPROXIMATE FAILURE MILEAGE WAS 112,111.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595719June 3, 2014
STEERING, ELECTRICAL SYSTEM
I WAS DRIVING TO KIDS SCHOOL AND AS I WAS TURNING ONTO SCHOOL PROPERTY MY IGNITION BINGED AND PWR STR APPEARED AT EXACT SAME MOMENT I LOST POWER STEERING AND RAN CAR UP ON CURB ONTO LAWN. I COULD HAVE SERIOUSLY INJURED IF NOT KILLED AN ELEMENTARY SCHOOL KID THAT DAY.. I'VE TRIED TO CALL ABOUT PROBLEM SINCE I RECEIVED A NOTICE FOR VEHICLE ALERT IN MAIL JUST DAYS B4. BUT WHEN I CALLED I WAS TOLD THAT THEY COULDN'T HELP ME AFTER ALL BECAUSE IT ALREADY WENT OUT.. WHAT KIND OF BULL IS THAT? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10595865June 3, 2014
ELECTRICAL SYSTEM:IGNITION, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME HARD TO MANEUVER. ALSO, THE CONTACT MENTIONED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND THE POWER WINDOW FAILED TO OPEN. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED THE IGNITION SWITCH UNDER THE NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTS. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595868June 3, 2014
ELECTRICAL SYSTEM
I AM VERY FRUSTRATED AT THE PACE OF THE RECALL FOR THE SATURN ION, RECALLS 14V047 AND 14V171. I'VE CONTACTED THE LOCAL DEALER SEVERAL TIMES AND CALLED THE GM CUSTOMER ASSISTANCE LINE WITH NO SATISFACTION. THERE HAVE BEEN NO PARTS AVAILABLE FOR MONTHS AND I'VE BEEN TOLD THAT THERE IS A POSSIBILITY THAT SOME MIGHT BE AVAILABLE IN 4 WEEKS. THIS IS NOT SATISFACTORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595464June 2, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLES POWER STEERING FAILED AFTER TRYING TO REVERSE FROM A DRIVE WAY. THE VEHICLE WAS DIFFICULT TO STEER. THE POWER STEERING LIGHT ILLUMINATED ON THE DASH BOARD FOLLOWED BY A WARNING CHIME THROUGHOUT THE VEHICLE. THE VEHICLE WAS NOT DRIVEN SINCE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO REMEDY. THERE WAS NO DIAGNOSIS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 114,000 AND THE CURRENT MILEAGE WAS 114.000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595468June 2, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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