Ram 5500 Service Bulletins

844 manufacturer communications on file.

• September 9, 2023•Document ID: 10248609

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0818523

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.

  Associated Products (6)

  2023 Ram 15002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10248609-0001.pdf↗
• September 9, 2023•Document ID: 10248556

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2208000011

  Date Added:

  January 8, 2024

  Manufacturer:

  DODGE

  Summary

  Wireless Qi Charger Not Charging

  Associated Products (38)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2023 Alfa Romeo Stelvio2023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Hornet2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica+ 18 more
  Associated Documents

  • DownloadMC-10248556-0001.pdf↗
• September 9, 2023•Document ID: 10244448

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0818523

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.

  Associated Products (6)

  2023 Ram 15002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10244448-0001.pdf↗
• September 9, 2023•Document ID: 10244395

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2208000011

  Date Added:

  October 30, 2023

  Manufacturer:

  JEEP

  Summary

  Wireless Qi Charger Not Charging

  Associated Products (38)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2023 Alfa Romeo Stelvio2023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Hornet2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica+ 18 more
  Associated Documents

  • DownloadMC-10244395-0001.pdf↗
• September 7, 2023•Document ID: 10248587

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  93341

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  FCA Caribbean Warranty Bulletin ID-22-22 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10248587-0001.pdf↗
• September 7, 2023•Document ID: 10248586

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  93335

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-22-16 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10248586-0001.pdf↗
• September 7, 2023•Document ID: 10244426

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  93341

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  FCA Caribbean Warranty Bulletin ID-22-22 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10244426-0001.pdf↗
• September 7, 2023•Document ID: 10244425

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  93335

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-22-16 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10244425-0001.pdf↗
• September 1, 2023•Document ID: 10248599

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION

  Mfr Comm. #:

  0821223

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 and T25.48 to T25.51. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10248599-0001.pdf↗
• September 1, 2023•Document ID: 10248592

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  93238

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  AISIN K1 SNAP RING REPLACEMENT

  Associated Products (9)

  2023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10248592-0001.pdf↗
• September 1, 2023•Document ID: 10244438

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0821223

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 and T25.48 to T25.51. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10244438-0001.pdf↗
• September 1, 2023•Document ID: 10244431

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  93238

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  AISIN K1 SNAP RING REPLACEMENT

  Associated Products (9)

  2023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10244431-0001.pdf↗
• August 31, 2023•Document ID: 10243293

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  0820923

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.6, S26.15 and T25.43 to T25.48. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

  Associated Products (10)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10243293-0001.pdf↗
• August 30, 2023•Document ID: 10243223

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  Reference71A

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification 71A - Aisin Transmission

  Associated Products (3)

  2022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10243223-0001.pdf↗
• August 30, 2023•Document ID: 10243209

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  93120

  Date Added:

  October 2, 2023

  Manufacturer:

  JEEP

  Summary

  FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

  Associated Products (86)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 66 more
  Associated Documents

  • DownloadMC-10243209-0001.pdf↗
• August 30, 2023•Document ID: 10243208

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  93023

  Date Added:

  October 2, 2023

  Manufacturer:

  JEEP

  Summary

  Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

  Associated Products (86)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 66 more
  Associated Documents

  • DownloadMC-10243208-0001.pdf↗
• August 26, 2023•Document ID: 10243186

  Service Bulletin/Repair Instructions
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Mfr Comm. #:

  S2308000108

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  The technician and owner would like to add a tire pressure monitoring system to a cab chassis vehicle.

  Associated Products (3)

  2023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10243186-0001.pdf↗
• August 25, 2023•Document ID: 10243276

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  0820323

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Firmware Over The Air (FOTA) Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10243276-0001.pdf↗
• August 24, 2023•Document ID: 10243271

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  2400623

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  A/C Diagnostic LOP Change

  Associated Products (85)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 65 more
  Associated Documents

  • DownloadMC-10243271-0001.pdf↗
• August 19, 2023•Document ID: 10243266

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  2100223

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ? The transmission will not shift into/or out of 1st - 4th gears. 5th and reverse gears are still available. This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum subassembly.

  Associated Products (9)

  2023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10243266-0001.pdf↗