Ram 4500 Complaints (2020)

4 consumer complaints on file.

#11763662September 11, 2026
UNKNOWN OR OTHER
We purchased this vehicle as a cab and chassis and took it to a professional outfitter to have a service Knapheide box added. The box was equipped with incorporated locks. We had an issue with a check engine light and took the vehicle to the dealership since it was still with in warranty. The dealer scanned the truck and stated that there is a P1400 code showing illegal tuning and would void the warranty. Come to find out this code was due to the outfitter installing the box and flashing the computer for the locks. This should not be an issue that voids a warranty when a professional outfitter installs the box directly from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691170October 3, 2025
VISIBILITY
The contact owns a 2020 Ram 4500. The contact stated that while driving approximately 65 MPH during a rainstorm, the windshield wipers were activated; however, the windshield wipers failed to engage as needed. The contact attempted to activate the windshield wipers several times, but the windshield wipers stopped operating. The contact pulled over and waited out the rainstorm. The rain had not stopped, and the contact drove to a filling station, checked the electrical fuse for the windshield wipers, and then replaced the fuse. The contact stated that the wipers started to function, but only at the highest speed. The contact attempted to slow the windshield wipers, but when the wiper speed control was set to a slower speed, the wiper blades stopped working in the middle of the windshield. The contact drove to the residence with the windshield wipers functioning at high speed. The contact had taken the vehicle to a local dealer but had not yet received a diagnostic report. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V035000 (Visibility); however, the VIN was not included. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466951June 1, 2022
FUEL SYSTEM, DIESEL, VISIBILITY
The contact owns a 2020 Ram 4500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V035000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437842October 22, 2021
FUEL/PROPULSION SYSTEM
Truck turned off while driving and died. Would not turn back on. Was towing a 40ft gooseneck trailer with a load on it. Truck was stopped blocking multiple lanes of traffic. Truck and trailer had to be towed to nearest dealership where they found the CP4 fuel pump had failed and the entire fuel system needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 4500