Ram 3500 Complaints (2013)

115 consumer complaints on file.

#10627795August 23, 2014
FUEL SYSTEM, DIESEL
THERE HAVE BEEN A COUPLE TIMES WHERE I PULLED OUT INTO TRAFFIC AND GOT THE FAMOUS "DEAD PEDAL" THAT DODGE HAS PROGRAMMED INTO THIS VEHICLE. THERE IS TOO MUCH TORQUE MGMT. OR SOMETHING AND THERE ARE MANY CASES, WHERE YOU EXPECT THE VEHICLE TO TAKE OFF AND IT WILL SIT THERE FOR 2-3 SECONDS BEFORE MOVING, THEREFORE PUTTING YOU INTO A DANGEROUS POSITION. WE NEED THIS FIXED BEFORE SOMEONE IS KILLED. IN THE FORUMS, THERE ARE MANY, MANY THAT HAVE THE SAME ISSUE WITH THE SAME VEHICLES - 2013-2014 VEHICLES WITH CUMMINS 6.7L DIESEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627800August 23, 2014
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
MY TRUCK HAS BEEN PLAGUED WITH A TERRIBLE DELAY IN THROTTLE RESPONSE. WHEN TRYING TO MERGE INTO TRAFFIC THERE IS A SEVERE DELAY BETWEEN IMPUTING THROTTLE AND THE TRUCK ACTUALLY ACCELERATING. IT'S ALMOST LIKE THE TRUCK TAKES 3-6 SECONDS TO REALIZE THROTTLE INPUT. THIS HAS BECOME VERY DANGEROUS WHEN ATTEMPTING TO MERGE OR TURN ACROSS TRAFFIC. I HAVE TAKEN MY TRUCK INTO THE DEALERSHIP BUT THERE IS NOTHING AVAILABLE TO RECTIFY THIS. I AM CLEARLY NOT ALONE ON THIS, MANY OF US HAVING BEEN HAVING LENGTHY DISCUSSIONS ON THE FORUMS IN HOPES OF A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627675August 23, 2014
ENGINE, VEHICLE SPEED CONTROL
STEPPED ON ACCELERATOR PEDAL, BACKED OFF AND STEPPED BACK DOWN ON PEDAL. TRUCK DID NOT RESPOND. VERY DANGEROUS WHEN PULLING OUT IN FRONT OF ONCOMING CARS. THIS IS AN ONGOING CONDITION, HAPPENS ALL THE TIME IF I PUSH ON THE PEDAL TOO HARD, THE TRUCK TAKES SEVERAL SECONDS TO RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627183August 21, 2014
ENGINE, FUEL SYSTEM, DIESEL
MY 2013 DODGE DIESEL CONSUMES 1 GALLON OF DEF (DIESEL EXHAUST FLUID ) EVERY 85 MILES WHILE TOWING. THE NATIONAL AVERAGE IS ABOUT 1000MPG. IT IS USING 10 TIMES THE AVERAGE. IT IS VERY COSTLY AND DIRTY TO FILL THE DEF TANK. I'M ADDING TO THE ENVIRONMENT MULTIPLE PLASTIC 2 1/2 GALLON JUGS AND THE BOX THEY COME IN. THE FACTORY HAS NO FIX AS OF YET ,THE DEALER HAS BEEN GOOD WITH ALL THE REPAIRS EXCEPT THIS. THEY ARE HELD BACK BY THE FACTORY WITH A LACK OF INFORMATION, I'M TOLD. I HAVE NO IDEA WHAT THIS IS DOING TO MY TRUCK/ENGINE OR THE ENVIRONMENT IT IS SUPPOSED TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621182August 10, 2014
STEERING
SOMETIMES PROBLEM IT STARED WITH A LIGHT VIBRATION WHICH I IGNORED ALWAYS ON A LEFT SWEEPING CORNER ALWAYS BETWEEN 50-65MPH AND AFTER HITTING SOMETHING SMALL ON THE ROAD EVEN THE CENTER LINE BUT AUGUST 7 AFTER HITTING COW MANURE IT STARTED TO SHAKE VIOLENTLY AND ENDED UP OFF THE ROAD WITH NO DAMAGE APART FROM MY NERVES I TOOK IT TO THE DEALERSHIP THE NEXT MORNING WHERE THE TECHNICIAN TEST DROVE IT ON THE TEST DRIVE IT HAD A EPISODE VIOLENTLY SHAKING CROSSING TWO LANES OF TRAFFIC AND ENDING UP ON THE INTRASTATE SHOULDER THE TRUCK HAS 17000 MILES ON IT NOW AS A CONTRACTOR I CONSTANTLY HAVE A GOOSE NECK WITH HEAVY EQUIPMENT BEHIND IT SO FAR IT HAS NEVER HAD A EPISODE WHEN LOADED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620879August 8, 2014
STEERING
TL* THE CONTACT OWNS A 2013 DODGE RAM 3500. THE CONTACT STATED WHEN THE VEHICLE WOULD VEER TO THE RIGHT AND SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618055July 31, 2014
POWER TRAIN, FUEL SYSTEM, DIESEL
THE TRUCK HAS WHAT I DESCRIBE AS A "DEAD PEDAL". I WAS MERGING INTO TRAFFIC AND LET OFF THE THROTTLE IN AN EVASIVE MANEUVER, BUT REALIZED I NEED TO ACCELERATE QUICKLY TO AVOID BEING HIT. I PUSHED TO ACCELERATOR TO THE FLOOR, AND THERE WAS A 2-3 SECOND DELAY BEFORE THE ENGINE BEGAN ACCELERATING. I AVOIDED BEING HIT ONLY DUE TO EVASIVE STEERING. THIS SITUATION IS VERY DANGEROUS. I HAVE VERIFIED THIS CONDITION IN A CONTROLLED SITUATION, AND CAN REPLICATE THE PROBLEM EACH AND EVERY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611081July 16, 2014
STEERING
DRIVING ON I890 NEAR CAMPBELL ROAD EXIT EAST BOUND AND I HIT A BUMP IN THE ROAD. THE TRUCK STEERING BEGAN VIOLENTLY VIBRATING AND TURNING LEFT TO RIGHT AND I LOST STEERING CONTROL. THE TRUCK STOPPED WOBBLING WHEN I SLOWED DOWN TO 30 MPH. THIS IS THE SECOND TIME THIS TRUCK HAS DONE THIS. THE LAST TIME WAS LAST WEEK AND I HAVE ONLY HAD THE TRUCK BACK FOR THREE DAYS AFTER IT WAS FIXED AND IT IS DOING IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610607July 15, 2014
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN LETTING OFF THE GAS PEDAL AND THEN PRESSING AGAIN, (LIKE MERGING OR A ROLLING STOP) THERE IS A LAG OF 1-2 SECONDS. VERY DANGEROUS WHEN PULLING OUT IN TRAFFIC. RAM SAYS THAT IS NORMAL. THIS NEED TO BE INVESTIGATED. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607017June 30, 2014
ENGINE, POWER TRAIN
THE GAS PEDAL IS OCCASIONALLY UNRESPONSIVE, AND WILL NOT MAKE THE TRUCK ACCELERATE LIKE IT SHOULD. IT CAUSES A DEFINITE "PAUSE" IN THE ACCELERATION OF THE TRUCK, ALTHOUGH IT IS ONLY NOTICEABLE ONCE THE TRUCK IS ALREADY MOVING. IT IS MOST NOTICEABLE WHEN YOU LET OFF THE PEDAL, AND THEN REAPPLY IT, PASSING IN TRAFFIC FOR EXAMPLE. BECAUSE OF THE HESITATION, I HAVE COME MUCH CLOSER TO A COLLISION WHILE MERGING THAN NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588141May 13, 2014
ELECTRICAL SYSTEM
OUR NEW 2013 RAM TRUCK (SIX WEEKS) HAS AN ELECTRICAL SHORT TO GROUND IN THE DRIVERS DOOR LOCK SWITCH AND MODULE (PART # 68110866AA & 68155771AF) THAT ARE LOCKING THE DOORS BY THEMSELVES. DEALER ASSURES ME THAT THERE IS "ZERO" CHANCE OF A FIRE OCCURRING EVEN THOUGH THERE IS AN ELECTRICAL SHORT. THIS MUST BE A COMMON PROBLEM, AS THE PARTS TO FIX THE ISSUE ARE ON NATIONAL BACK ORDER AND NO ESTIMATE OF A FIX IS AVAILABLE. I DO NOT BELIEVE THERE IS A ZERO CHANCE OF A FIRE WITH AN ELECTRICAL SHORT AND HAVE NOT BEEN PARKING THE VEHICLE IN OUR GARAGE UNTIL THIS IS FIXED. THIS MAY BE SOMETHING THAT NEEDS TO BE LOOKED INTO WITH AN ELECTRICAL SHORT OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585366April 28, 2014
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE RAM 3500. THE CONTACT STATED THAT THE ODOR OF DIESEL FUEL WAS PRESENT INSIDE THE VEHICLE. THE CONTACT INDICATED THAT THE ODOR WAS PRESENT WHEN THE WEATHER TEMPERATURE WAS BELOW 50 DEGREES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DIAGNOSE THE DEFECT. THE CONTACT ALSO INDICATED THAT WHILE DRIVING AND RELEASING THE THROTTLE, THE VEHICLE WOULD CONTINUE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ADDITIONALLY, THE TRANSMISSION BECAME STUCK IN 4TH GEAR AND THE VEHICLE WOULD NOT ACCELERATE OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER BUT HE WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF ALL FAILURES. THE FAILURE MILEAGE WAS 6000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576680April 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE RAM 3500. THE CONTACT STATED THAT EXHAUST FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE TECHNICIAN DIAGNOSED THAT A HOSE CLAMP BECAME LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575229March 27, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 DODGE RAM 350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 34 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITH THE THROTTLE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT THE THROTTLE MODULES WERE OUT OF SYNC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560993January 22, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, SHE SMELLED AN EXTREMELY STRONG ODOR OF DIESEL FUEL INSIDE OF THE VEHICLE INTERMITTENTLY. THE FAILURE RECURRED ONLY WHEN THE FRESH AIR CONTROL SETTING WAS ACTIVATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE HOWEVER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DETECT. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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